Automatic Service Order creation and OBD line item creation - Repair Order

Question

Hi ALL,
I tried to run the Repair process based on the help document of SAP:
Configs Followed:
1) In Material master MRP3 view, strategy group is assigned as 84 (service orders). By default this str.grp is linked with Requirement type SERA and Requirement class 203.
2 ) Requirement class is assigned with appropriate Service order type.
SPRO>Sales and Distribution>Basic Functions>Availability Check and Transfer of Requirements>Transfer of Requirements-->Define Requirements Classes (OVZG)
Actual Assignment:
Reqt. Class Service Order Type
039 SM01
203 SM01
3) Task list is assigned to your Service material - Service product - OISD
Actual Assignment:
Service Pdt Work Centre Plant B Area Gen TL Group Counter Task List Type
R-1001 PC-SERV 1200 8000 62 1 A
4) Check the Requirement class setting indicator for configuration (cnfg)
Actual Assignment:
= mandatory
5) SPRO>Sales and Distribution>Basic Functions>Availability Check and Transfer of Requirements>Transfer of Requirements-->Define Requirements Classes --> Determination Of Requirement Types Using Transaction
Actual Assignment:
Item Category Reqt class Reqt. Type
IRRS 039 SE
IRRE 203 SERP
IRRP 203 SERP
IRAL 040 KE
6) Sales and Distribution>Sales>Sales Document Item-->Assign Item Categories for determining the item category based on usage
Actual Assignment:
Sal. Doc. Type Item Cat. Group Item Usage H. L . Item Cat Item Category
RAS NORM IRRS
RAS NORM R101 IRRS IRRE
RAS NORM R102 IRRS IRRP
RAS NORM R103 IRRS IRAL
Errors Faced:
1. Service Order is not getting created automatically.
Error in SAP - IDES :"A service order has not been found for action 'Repairs'"
2. Also im not getting the automatic creation of the 4th line item(Item Category - IRAL) in the repair order, which in turn stops me from creating the Outbound delivery.
Please HELP !
Regards

Answer 1

Hi PeteA,
Sorry, here it is...
Let me explain the process that has been followed:
1) Initially to start with Service Notification was created with IW51 T-code.
    In that, Sold to party and material # were entered. Then from there directly i go for Create Repair Order from the Action Box.
    Order type for repair order - RAS, and when i save both Service Notification and the Repair gets saved.
    Now, in the repair order, two line items were getting created automatically and the requirement Types for those line items are:
    Line Item I : SE
    Line Item II: SERP
2) After that i take the material in with the help of t-code VRRE.
3) Then, i do the acceptance of the stock ( Technical Check) with t-code QA11.
    Once i do that, i get the Third line item in the Repair Order and the requirement Type for that line item is:
    Line Item III: SERP
Now my query is, Once i do the QA11 transaction i need to get a Service Order automatically but thats not happening.
Also if i create a Service Order manually, and do the repair and do the technically completion of the service order, then i need to get a third line item (IRAL) in the repair order automatically and thats also not happening.
Regards