Automatic Use of Card to credit account is bad bus...
I am getting tired of always having to uncheck the button for the automatic charging of plastic money card whenever I go to update the credit.
I, the customer, should be able to decide that choice only once, not every time I go to the Skype account.
I feel that Skype has deteriorated security-wise and customer-wise with the purchase by Microsoft.
I think you may need to contact customer service for further assistance, as the regular way to cancelling subscriptions is not working in your case. You can also request for refunds in desired/applicable in your case.
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
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Similar Messages
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I purchased a CD on itunes and it charged automatically to the card under the account, but I wanted it to charge to my gift card. How do I get a refund and get the music to charge to my gift card instead?
Hi TKCDM1!
You should try to get this purchase onto your iOS device by using the suggestions in the following article:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
How can I delete credit card from account to use gift card redeemable credit?
I cannot use my gift card $20 because my declining credit card refuses my purchase. I don't want to **** thing to use my credit card, I want to use my redeemable gift card **** it, so why won't it let me. And I cannot delete my credit card becase there is NO WHERE to get rid of it!!! Frustrating!!!
Moorside01 wrote:
I have the same issue. My son has an iPod Touch, but it seems that he has to have a credit card associated with the Live ID
Live ID is for Microsoft.
Are you saying you do not have the None option when you review his payment info? -
all I want is to get to my old Facebook that I can resume playing my games. I never thought that it is very hard to use this iPad to keep my Facebook account like on the regular computer. Hope that you can help me get into my Facebook account to,play my games. thank you.
If you follow the instructions on the page that you posted from then you can create a new account without giving credit card details e.g. if currently logged into an account then log out of it, then find a free app (e.g. Facebook) and create a new account when 'buying' it.
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Using USA $ card on UK account for iTunes
Hi
I was very kindly given a fifty dollar iTunes card which I have tried to redeem - but it will not let me as I have a UK account? What can I do.
p.s. I cannot find a phone number to call anyone to ask?
Please can anyone help?
DaveYou can only redeem a card in the store/country that it was purchased in and to redeem it you need a mailing address in that country as proof of residence. If you click on any of the links on this page you'll find a space at the bottom to email Customer Service who can give you advice on what if anything can be done: iTMS Customer Service
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Why can't I use my card on my sister account ?
I can use my card on my account flawlessly but when I use it on my sister account it continue to
"Your payment method was declined , Please enter valid payment method information."
after I repeat to enter my card information now it show this message
"payment processing is temporarily unavailable. please try again later"
Well I have no idea now. Her account cannot download anything and my sister is mad at me now. Can you help me with this problem ?We don't know. What is the error?
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I have an itunes gift card balance on my account however I would rather use my credit card to pay for my music downloads. I cannot find an option to choose credit card over my balance, it just automatically uses my gift card balance instead. Is there a way to change this? I have gone to account settings but cannot find a way to do this. Does anyone have any detailed information on how this could be achieved? Is it even possible? Thanks so much in advance!
Sorry, but there's no way to force the iTunes Store to use your credit card. If there's a credit balance available, purchases will be deducted from that first.
Regards. -
I bought a book but I don't know how I paid for it. Does iBooks automatically use credit on my itunes account?
The store credit in your iTunes account will be used first. Otherwise, the charge card you have on file will be used.
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How do I remove a credit/debit card from my account? I ask because I currently have a VISA gift/debit card with 50 dollars on it, but the money has run out so I want to usea new card. Also, there is no 'None' check option for payment type on my account.
Depending on how you created your account, "None" may or may not be an option. I believe it has something to do with whether the account was made through an App Store request or the regular iTunes Store. For example, my account allows no card but my father's doesn't allow there to be no card.
To change the card, go to your account settings and change the information to your new card, and hit save. -
iTunes will not use the redeemed gift cards on my account, I have a $30 credit and when I try to purchase a song it goes right to my credit card on file. Why does this keep happening???
Any time you've changed anything in your billing, it does this once to very things.
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In our country we dont have iTune Store if i create iTunes accounts in another country (example UK) can i use my local bank credit card??
No, you need to be in a country and have a valid billing address in that country to be able to use a country's store. If there isn't an iTunes store in your country then unfortunately you won't be able to buy any content from iTunes.
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HT1918 How do I remove credit card information from my account and only use iTunes cards?
I put my credit card information in to purchase an audiobook because I didn't have enough redeemed iTunes $...and now I'm not able to remove my credit card. I've since redeemed more iTunes cards, and iTunes won't let me use the credit on my account, it still keeps going to my credit card. HELP!
Hi Alexis ...
I need to change my last name and address on account.
Help here > How to change the name you use for your Apple ID
I would like to remove credit card info from account and only use iTunes prepaid cards.
Help here > Create an iTunes App Store account without a credit card -
I want to delete my credit card from my account and only use gift cards. How can I delete my card number?
You'll want to get in touch with ITunes support for this. Normally when you start an account with the CC you can't remove it yourself. But by contacting iTunes they can get that taken off for you.
Use this link to get in touch with the iTunes advisors
http://www.apple.com/lae/support/itunes/contact.html -
HT4539 I can't use my credit card in my account ?
I can't use my credit card in my account ?
Hi Wahshtoona,
If you are having issues with the card on your account, you may find the following articles helpful:
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/ts1646
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Regards,
- Brenden -
Do I have to provide a credit card for my childs itunes account, and if I do, can I restrict my childs use of itunes strictly to prepaid itunes cards?
If you only want the free iPhone apps, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is apparently critical. This seems to come and go, or only apply to App Stores in specific countries, so you may not see the option for "None" when asked for a payment type.
You will of course not be able to get anything other than the free content without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
Alternatively, buy an iTunes card and use that to open your account in the iTunes Store.
Regards.
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