Automating customer expenses / credits in SAP BYD

Has anyone found an automated way to load credits or expenses for a customer?  Currently we have a considerable number of expenses to credit to a customers account.  Our current process is to input credits for a customer in the receivables and apply them to projects, then apply them to customer invoices.
We also would like to find a way to apply these same types of expenses to products/materials.
We have a small staff and it would be preferable to have some automated way.
We have requested an excel upload process similar to customer invoice upload, but the current response is that does not exist and there is no timeline for this enhancement.
We are using SAP Business By Design.

Are you running By Design on the cloud or do you have an on-premise system?
I am guessing users use a browser or NWBC to connect to the system?
My understanding is that your bydesign environment may support the use of Netweaver transactions like LSMW or SHDB BDC sessions. Additionally you may be able to use a third party solution to communicate with your SAP environment. In all likelihood this may be based on a standard API if one exists. I thing some of the answer will lie in the specifics of the version you are using.

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