Automation tools will not launch

I have Photoshop Elements 6.0 running on Windows Vista, and can no longer launch Automation Tools. It is greyed out. It worked fine in the past, and recently stopped. The only answer I can get from Adobe support is to upgrade to 7.0 or 8.0. Is there a workaround for this???

In the Editor these items are not visible under Guided Edit.
Select either Full Edit or Quick Edit and then click on Enhance on the top toolbar.
In the Organizer click on the Fix tab to get to the auto-tools.

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Compressor, Qmaster, & Cinema tools will not launch

Compressor is grayed out as an option for export from STP even though I set prefs etc. Neither Compressor, Qmaster, nor Cinema tool will launch from apps.
As w FCP, I attempted to find a way to trash any prevoius prefs but am unable to locate any via user/library/userdata prefs etc.
Any suggestions are appreciated. Thank you.
Libby

Libby
Check this Apple document about Compressor Basic Troubleshooting:
http://docs.info.apple.com/article.html?artnum=302845
Hope it helps !
Alberto

Pro Tools will not launch following power cut during installation

Having just bought an mbox 2 I installed the version of Pro Tools 7 that it came with. Once installed, I opened up the demo project to check that everything worked okay and this was successful. I then downloaded the free upgrade to Pro Tools 8 that was e-mailed to me having registered my copy of Pro Tools 7. During the installation, my house suffered a power-cut. When I relaunched it, two error messages came up on the screen about the mbox and one other product which I hastily clicked 'fix' to. Unfortunately I cannot remember what these were but I think it mentioned something about start-up. I then uninstalled Pro Tools and re-installed Pro Tools 8 and every time I launch it it crashes saying 'Pro Tools quit unexpectedly'.
Unsuccessful troubleshooting attempts:
-Tried uninstalling and re-installing, verying a disk repair after each attempt
-Tried restarting several times
-Tried unplugging the mbox 2 before installing/uninstalling with no success
-Tried installing both Pro Tools 7 and 8 with the same results.

Joey, does it have an uninstaller?
"Try Disk Utility
1. Insert the Mac OS X Tiger Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If that doesn't work we may have a munged OS component.
If all the above fails, then it appears to be time for a relatively painless Archive & Install, which gives you a new/old OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space and no Disk corruption, and is relatively quick & painless...
http://docs.info.apple.com/article.html?artnum=107120
Just be sure to select Preserve Users & Settings.

BRS Pencil Tool Expand S: Illustrator in CS5 Master will not launch

Illustrator in CS5 Master will not launch: Missing required plugins: BRS Pencil Tool ExpandS.
I have been in contact with international support and Scandinavian support, and searched with Google.
What is BRS Pencil Tool Expand S??? Where do I find it??? What should I do to solve the problem? How do I start Illustrator CS5 Master???
knutharaldevensen, Norway

Welcome to our community
You have posted your issue in a forum dedicated to discussion of Adobe Captivate issues. You need to re-post your question in the forum dedicated to discussing Illustrator issues. Near as I can tell, the link below should get you there.
Click here to visit the Illustrator forum
Cheers and best of luck to you in resolving your issue! Rick

Creative Cloud Creative Cloud Photoshop installs but will not launch

Hi, my Creative Cloud Photoshop latest version installs but will not launch. When I try it opens a page with a long error code report. I uninstalled and reinstalled Photoshop several times with the same result. I downloaded and tried the Adobe Creative Suite Cleaner Tool, as I found as a solution in the help forum, but since I uninstalled Photoshop before I ran the Cleaner Tool there are installed applications, and AdobeCreativeCloudDriver. Should I hit the clean all CS6 button at the bottom of the window. There is nothing including Photoshop in this list.
--Creative Cloud Creative Cloud Photoshop installs but will not launch

You will have to provide system info and the exact errors. Nobody can help based on vague "This doesn't work" posts.
Mylenium

CS5.5 and OSX 10.9.4: Most applications will not launch even after uninstalling and reinstalling the Creative Suite 5.5. After my 2011 MacBook Pro 17 died, I had to purchase a new MacBook Pro 15 to replace it. I performed a Time Machine installation from

CS5.5 and OSX 10.9.4: Most applications will not launch even after uninstalling and reinstalling the Creative Suite 5.5. After my 2011 MacBook Pro 17 died, I had to purchase a new MacBook Pro 15 to replace it. I performed a Time Machine installation from that 2011 machine, and only Distiller and Acrobat would launch (none of the rest of the creation apps). So I ran the CS5.5 installer, uninstalled, then reinstalled, producing the same result. When I try to launch, nothing happens. What next?

Try...
Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

Firefox 3.0.1 will not launch without crashing immediately in 10.5.6

trying to help a friend
ibook newly upgraded to 10.5.6
and Firefox will not launch. it crashes within seconds of launching every single time.
I have trashed everything Firefox and Mozilla I can find in the HD-Library-(caches, preferences, app support) as well as the HD-User-Library-(caches, preferences, app support) and reinstalled multiple times without success.
Every other machine I use w/ 10.5 is totally fine with Firefox and i cannot solve this issue.
Please help!!

It might be some FireFox addons. Some require you to do run an uninstall script, AIR.
Try something like AppCleaner or one of the many other free tools to search and destroy all traces of apps.
Try creating a new user account and seeing if the problem with FF exists with the new account. It might be some other conflicting app in the original account.
Check the console.app logs for information. If it crashes, the log will give you all the info you need to find the source/cause.

Adobe Digital Editions will not launch on my Windows 8.1 laptop

Adobe Digital Editions will not launch on my Windows 8.1 laptop
I have uninstalled and re-installed several times.
I have successfully used previous versions of ADE on this laptop in the past.

Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Bridge CS4 will not Launch

Recently I tried to upgrade my Mac G4 Tower from OS 10.4 to OS 10.5 and it failed, even though I met all requirements. I had to reinstall 10.4 and now Bridge CS4 will not launch. It worked fine before. I uninstalled PS CS4 and reinstalled it, I tossed prefs & cash files, I reset prefs but still no luck. Any suggestions before I strip down the whole HD and start from scratch?
gardon4

Any suggestions before I strip down the whole HD and start from scratch?
My first go would be to buy a new HD and replace this with your current in
the G4 and give a clean install of 10.5 to try if it will work.
If you downgraded without a clean install from scratch you sure will end up
with conflicting settings for applications.
You could try to back up all custom settings, actions, tools etc and then
deactivate the suite with erase serial number.
Then find the clean tool for Adobe
http://www.adobe.com/support/contact/cs5clean.html
and run this script, it says CS5 but to my knowledge it also finds files for
the CS3 and CS4 suite. Do a search for any adobe files from user and system
library and delete those also. Then install the CS4 suite again.
But again to be honest, you are using a computer that in current digital
terms dates from the 'stone age' and in now way can cope with the needs for
the use of digital files nowadays. It might be wiser to try and find a used
MacPro (or even a used iMac with intel processor) that will give you much
more profit in speed, disk space and processing instead of investing more
time and money in new disks and install procedures...

ITunes64 will not launch

Downloaded & Installed iTunes v. 10..6.3.25. App will not launch; got any ideas?

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 9 with the 9.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac"
•Are you using an account with Administrator Privileges?
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Inspector will not launch in ibooks author

Been working happily on a book, and now Inspector will not launch in ibook author so I can't add any hyperlinks.
I can't find a workaround. Media and other tools are working fine. I tried closing and re-opening app and shutting down my mac mini. Issue persists.
Anyone had this?
thanks!

I found this about the same issue in iworks and it worked: substituting "ibooksauthor" for "iworks"
thanks to poster: cm752004
Re: Frozen Inspector Aug 20, 2007 2:52 PM (in response to chelseabees)
Hello,
You should try to delete the iWork/Keynote preference files in:
Your user folder/Library/Preferences
and
Your user folder/Library/Preferences/ByHost
Their names are "com.apple.iwork08.plist", "com.apple.iwork.keynote.plist", ... etc.
You should quit iWork/Keynote before doing this.

Photoshop suddenly will not launch

Hello,
photoshop suddenly will not launch.
a dialog box displays: "Can not open a work file because the file is locked or you do not have access privileges necessary Use the command." Properties "in Windows Explorer to unlock the file." appeared 2 times every time I want to run photoshop.
Win 7 64bit
SSD (temporary files on another partition)
Photoshop 64bit
It is possible to open photoshop as qu'adminsitrateur but I do little more import files drag and drop. (Very unpleasant, I lose a lot of time)
This is the second time it happens, I reformatted my PC for 8 days, it is parfairtement own.
A tool, an idea?

Your response in no way applies to my message to you. I did not submit a print screen nor did I submit a image to you of any dialogeue box. Your canned response is simpy pathethic. Due to your and Adobe's inabilty and/or lack of interest in supporting paid customers' difficulties with your software, I will continue to run assorted fix-it scans and attempt to fix Adobe's inabilty to launch on my own.
I will be seeking an alternative to your software - I can no longer rele y upon Adobe - which I have been using for at least 12 years...please notify Adobe that they have lost the long standing allegiance of a user - of the largest winery of the world. BIG mistake! Once I find an alternative, I will now do my best to convert the entire winery to the alternative. All of this originated because I purchased the Photosoft 7.0 software for use to benefit a local non-profit that the winery has been supporting for 45 years - HUGE mistake on Adobe. Hopefully, this will teach them a lesson.
Just because a customer appears to be a individual user does not mean that they do not have influeunce elsewhere...the company that you suport is about to lose a huge looser. It is Adobe's loss...there are plenty of other alternatives out there.
I work full time to support myself financially...and I volunteer my time to a local non-profit art gallery (where I am on the executive board) to support my artistic interests....shame on Adobe for ignoring the individual just because they appear to be a simple user. By the way...I also sit on two boards at the local college....my research on alternatives to Adobe will certainly be shared with them - especially in these budget cutting times.
~ Suzanne

Elements 12 will not launch (either)

I have been using Elements since version 3. It has been a great program - until version 10 arrived. It works, but not satisfactorily. If I quit the program it will not launch unless I reboot, and the welcome screen does not launch at all.
Version 11 never worked. Task manager shows that it is loading, but nothing else happens. No error messages.The Editor seems to work, though, but the Organizer does not. So for a year I have been very frustrated, not being able to use the program I had paid for. Nevertheless I bought version 12, and hoped that this version would work. Bur so far I have had no success. The Editor launches, but the Welcome screen and the Organizer do not. I am using Win7 64 bit, 8 Gb ram. None of the suggestions in this forum have been to any help. So what do I do? Øivind

I have tried different suggestions - especially to make PSE 11 to work. Deinstalling and reinstalling and running the organizer.exe file as administrator from "C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsOrganizer.exe" or "C:\Program Files (x86)\Adobe\Elements 12 Organizer\PhotoshopElementsOrganizer.exe" (this works in PSE 10). There is no status.dat and psa.prf to delete, they were probably never created in PSE 11 and PSE 12. I have posted the log file from PSE 11 - it is very short:
0 Elements Organizer 11.0.0.0 Log (5) started 2013-04-17 15:20:24.791
       0 (+   0) Windows OS Version as reported by Qt: 0x30
      13 (+ 13) Desktop Resolution: 1920 x 1080 Depth: 32
      13 (+   0) Begin AMT Library calls
This is the PSE 12 log file:
0 Elements Organizer 12.0.0.0 Log (5) started 2013-10-21 16:00:11.604
[20131021T160011]        0 (+   0) Windows OS Version as reported by Qt: 0x90
[20131021T160011]       17 (+ 17) Desktop Resolution: 1920 x 1080 Depth: 32
[20131021T160011]       17 (+   0) Begin AMT Library calls
And this is the PSE 10 log file:
0 Elements Organizer 10.0.0.0 Log (5) started 2013-01-24 09:37:03.175
       0 (+   0) Windows OS Version as reported by Qt: 0x90
       4 (+   4) Desktop Resolution: 1920 x 1080 Depth: 32
       5 (+   1) Begin AMT Library calls
     102 (+ 97) End AMT Library calls
     189 (+ 87) Primary Font: Myriad Web Pro
     189 (+   0) Loading Bitmaps...
     522 (+ 333) Loading Components...
     522 (+   0) Initializing BIB Host...
     524 (+   2) Initializing Bravo Components...
     524 (+   0) Initializing ACE
     525 (+   1) Initializing color settings
     812 (+ 287) Monitor color profile: Samsung - Natural Color Pro 1.0 ICM
     812 (+   0) Initializing XMP
     815 (+   3) Initializing Plug-in Host...
     821 (+   6) Initializing Photoshop Adapter...
     821 (+   0) Initializing AS Host...
     823 (+   2) Initializing Plug-ins...
    1228 (+ 405) BEGIN -> pse_util::add_mime_types
    1230 (+   2) END -> pse_util::add_mime_types
    1231 (+   1) Plug-ins found:
    1231 (+   0)   C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsOrganizer.exe (Sweet Pea 2 Adapter Plugin)
    1231 (+   0)   C:\Program Files (x86)\Common Files\Adobe\Plug-Ins\Elements 10\File Formats\Camera Raw.8bi (Camera Raw)
    1231 (+   0)   Locales\en_us\Plug-Ins\File Formats\BMP.8BI (BMP)
    1231 (+   0)   Plug-Ins\Organizer Only\File Formats\Gif.8bi (CompuServe GIF)
    1231 (+   0)   Plug-Ins\File Formats\WBMP.8BI (Wireless Bitmap)
    1231 (+   0)   Plug-Ins\File Formats\Targa.8BI (Targa)
    1231 (+   0)   Plug-Ins\File Formats\Pixar.8BI (Pixar)
    1231 (+   0)   Plug-Ins\File Formats\PCX.8BI (PCX)
    1231 (+   0)   Plug-Ins\File Formats\FilmStrip.8BI (Filmstrip)
    1231 (+   0)   Plug-Ins\Organizer Only\PhotoshopAdapter.apl (Photoshop Adapter)
    1231 (+   0) File format plug-ins:
    1232 (+   1)   Camera Raw (R: tif crw nef raf orf mrw dcr mos raw pef srf dng x3f cr2 erf sr2 kdc mfw mef arw nrw rw2 rwl iiq 3fr fff srw)
    1232 (+   0)   BMP (R: bmp rle dib)
    1232 (+   0)   CompuServe GIF (R: gif)
    1232 (+   0)   Wireless Bitmap (R: wbm wbmp)
    1232 (+   0)   Targa (R: tga vda icb vst)
    1232 (+   0)   Pixar (R: pxr)
    1232 (+   0)   PCX (R: pcx)
    1232 (+   0) Initializing AGM
    1332 (+ 100) Initializing CoolType
    1344 (+ 12) System:
    1345 (+   1)   System Architecture: Intel CPU Family:6 Model:10 Stepping:7 with MMX, SSE Integer, SSE FP
    1345 (+   0) Driver versions:
    1345 (+   0)   Microsoft DirectX Version: 9.0
    1345 (+   0) Support application versions:
    1346 (+   1)   Adobe Acrobat Reader Version: 11.0
    1346 (+   0)   Adobe Acrobat Version: Not installed
    1349 (+   3) Initializing OLS
    1432 (+ 83) Cleaning up old email attachments
    1433 (+   1) Initializing Controller...
    1433 (+   0) Initializing Platform...
    1434 (+   1) Initializing Threads...
    1436 (+   2) Initializing Model...
    1437 (+   1) Begin Open Amoc Database
    1478 (+ 41) End Open Amoc Database
    1480 (+   2) Initializing Main Interface...
    1858 (+ 378) Main window visible
    1922 (+ 64) Finished UI init.
    3397 (+1475) reloadNavigatorAndView() initializing for a new Search
    6047 (+2650) App is now visible and ready for input...
    6199 (+ 152) Begin PtContentbgThread() construction
    6199 (+   0) End PtContentbgThread() construction
   52807 (+46608) BEGIN BackgroundPreprocessor::setupInitialRequests
   53474 (+ 667) END BackgroundPreprocessor::setupInitialRequests
   53474 (+   0) BEGIN WaldoPreprocessor::setupInitialRequests
   53964 (+ 490) END WaldoPreprocessor::setupInitialRequests
111279 (+57315) APD: received import message
113912 (+2633) reloadNavigatorAndView() initializing for a new Search
114697 (+ 785) App is now ready for input...
237008 (+122311) reloadNavigatorAndView() initializing for a new Search
237278 (+ 270) App is now ready for input...
738909 (+501631) reloadNavigatorAndView() initializing for a new Search
739157 (+ 248) App is now ready for input...
817382 (+78225) Begin TagSearch() inside PtFinder::addTagToLens()
817455 (+ 73) reloadNavigatorAndView() initializing for a new Search
818200 (+ 745) App is now ready for input...
818201 (+   1) End TagSearch() inside PtFinder::addTagToLens()
892978 (+74777) App is now ready for input...
1082011 (+189033) App is now ready for input...
1166990 (+84979) App is now ready for input...
1172033 (+5043) App is now ready for input...
1227191 (+55158) BEGIN PtSpecializedGridView::imagesLoaded()
1227191 (+   0) DONE specialized grid view reconnect
1227191 (+   0) DONE specialized grid view load
1227226 (+ 35) Main PrintDialog Time Taken in msecs = 407
1424573 (+197347) App is now ready for input...
1445102 (+20529) App is now ready for input...
Something happens when "Begin AMT Library calls" is running in PSE 11 and 12. I do not know what this is, and no one have commented this in my earlier postings. I have been adviced to run a utility called " Adobe Creative suite cleaner tool", but I am afraid that it will remove my PSE catalog as well, and that would be very inconvenient. I have more than 40 000 photos in my catalog. Øivind

I have downloaded firefox but it will not launch why?

I had Firefox and it crashed. It would never launch again. I then removed it from my laptop and restarted. I then downloaded it again. Same results. What is going on? Today I downloaded again and it launched but now when I open my computer again, it will not launch.

I'm not sure if it came up while you were posting your question, but there are several troubleshooting suggestions in this article: [[Firefox won't start - find solutions]].
Could you try starting Firefox in its Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
Hold down the Shift key when starting Firefox. A small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
Will Firefox start up?
Sometimes a strict "program control" firewall or malware will stop Firefox from running. You can investigate these possibilities further using the steps/tools in these articles:
* [[Configure firewalls so that Firefox can access the Internet]]
* [[Troubleshoot Firefox issues caused by malware]]

Dmg will not launch, "not configured" error

I have 10.6.7 and all of a sudden dmg will not launch giving the "not configured" error. I have tried other methods listed in forums such as deleting caches using applejack with a deep clean and even reinstalling the combo update for 10.6.7 and I am getting the same error.
The console gives the same error message. I am not sure what to try next. I am avoiding reinstalling the entire OS. The is so Windows to me.
TIA for anyone who can help.
Steve

For OS X 10.6, reinstalling the OS is nothing like windoze. Do it. It will replace ALL OS components and Apple's basic apps, such as Safari, TextEdit, and Terminal, but leave everything, including all settings in place. if that fixes your problem, then run Software Update and install what pops up, repeat until it reports you're up to date, repair permissions, and restart. I've never used AppleJack or any of those other so-called tools.

Automation tools will not launch

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