Automator sends wrong size to printer

I have a large collection of PNG images (they're actually worksheets) that I print regularly. The originals are very large but I can send them to the printer (actually, the photocopier, via Ethernet) and they get scaled down to A4. But when I try to send then via an Automator workflow the printer refuses to print them, saying it's being asked to print Letter size. Anyone any ideas what I can do? It sends them to my normal printer OK (which is more expensive to run so I want to use the photocopier) but not the photocopier. I've set the default paper size to A4 in the printer utility or wherever.
This would suggets it's a photocopier problem, but how can it be if I can send to the photocopier from Preview OK?
I'm stumped on this one, so any help would be appreciated. Thanks.
20 inch iMac (Rev B) Mac OS X (10.4.5) I GB RAM
20 inch iMac (Rev B) Mac OS X (10.4.5) I GB RAM

I don't have much advice for the problem itself. If they're using two different drivers, updating the driver would probably not help. HP might have more information if you contact them.
Hopefully the problem doesn't happen with your new printer!
- Peter

Similar Messages

Printer prints wrong size

HP 2570 Photosmart
Running windows XP
No messages
No known changes
I tried this question in the Home and Network printing forum, and after 4 days, not one person has replied, much less had an answer.
Recently, my HP 2570 has been printing certain files the wrong size. I have a graphics design program (basically line art) which is supposed to print my design at actual size. The design has a background of a 1" by 1" grid.
Until recently, I have had no problems. Now, when I try to print a design, the print preview shows the image as it should appear, but the printed image is reduced to about 87% of the actual size. This is easy to verify - I measure the spacing of the grid lines - they are 7/8" apart.
I printed the same design on two different days, and the two printed images are NOT the same size.
The only thing which I can find which seems unusual is that when I look at the printer driver details, I find FIVE different files. They are:
C:\\windows\system32\drivers\serscan.sys
.....................................hpotiop2.dll
.....................................hpovst09.dll
.....................................hpowiamd.dll
.....................................hpzc3212.dll
Any ideas?

Hi there,
Try downloading and running the print and scan doctor located here(to make sure there are no software issues causing the problem):
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

My 7520 won't print on 5 x 7 paper. Says wrong size.

My Photosmart 7520 prints nice 4 x 6 photos but will not accept the 5 x 7 paper. Says wrong size. Any ideas ?

Mine won't even print the sample photo that somes with the software! I keep putting the same sheet of 5x7 hp photo paper in, and it comes out with NOTHING printed. SO annoying. My printer will not print in color either. It's set to color, and the ink levels are OK.

Eprint printed .doc with a wrong size!!

my printer is C310a
when i printed my A4 .doc document, it printed out with a wrong size and it's all of them are bigger than the actual size!
Please help me to slove this.

Hi jefferl,
Welcome to the HP Support Forums. I understand that when printing a .doc type document with your Photosmart C310a printer, that the font of document seems to be larger than requested.
The font and its size are set by the program you are using and/or the program used to create the document. If you need to change the font and its size open the document in a program where you can edit the font. Mostly likely this document would have been created using Microsoft Word or Microsoft WordPad and you can use either of them to modify the font size.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Wrong size printing

HP 2570 Photosmart
Running windows XP
No messages
No known changes
The past two days, my HP 2570 has been printing certain files the wrong size. I have a graphics design program (basically line art) which is supposed to print my design at actual size. The design has a background of a 1" by 1" grid.
Until recently, I have had no problems. Now, when I try to print a design, the print preview shows the image as it should appear, but the printed image is reduced to about 87% of the actual size. This is easy to verify - I measure the spacing of the grid lines - they are 7/8" apart.
I printed the same design on two different days, and the two printed images are NOT the same size.
The only thing which I can find which seems unusual is that when I look at the printer driver details, I find FIVE different files. They are:
C:\\windows\system32\drivers\serscan.sys
.....................................hpotiop2.dll
.....................................hpovst09.dll
.....................................hpowiamd.dll
.....................................hpzc3212.dll
Any ideas?

Hi,
Sorry to hear you are having problems printing.
What model of printer do you have and what device/operating system are you using to print?
"Although I work for HP, I'm speaking for myself and not on behalf of HP"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

HP B8850 Page Size Error Printing from Aperture 2 (or iPhoto)

I am trying to print on 13x19 (B+) size paper to an HP Photosmart Pro B8850 printer. I get this error when printing from Aperture --> "Page Size Error: Paper size selected in the print driver does not match the paper loaded in the printer IN tray."
Aperture 2.1.2
Mac OS X 10.5.6
HP Photosmart Pro B8800 Series Print Driver 2.3.1
I can set the paper size to 13x19 (B+) in the Aperture print dialog, but under the Print Settings button there is no option for paper size, only paper type. So apparently the size that the printer is expecting in the driver does not match the 13x19 that is loaded in the printer. I was able to verify this by leaving all print settings for 13x19 and loading an 8.5 x 11 sheet in the printer. It pulled the paper through and started printing, but the print was scaled to fit onto the 8.5 x 11!
So in other words, the way I'm seeing it, even though I am setting the paper size for 13x19 in Aperture's print dialog, the printer thinks it's suppose to print on 8.5 x 11.
To make matters worse, there is no Page Setup menu item in Aperture to set the paper size in the print driver directly. I would have assumed that the Aperture print dialog was "smart enough" to pass the page size parameter to the HP printer driver, but that is apparently not happening.
I spoke with HP tech support and they were surprisingly helpful. With their help I was able to print on 13x19 paper with HP's bundled software package, but I had to export my file from Aperture and import it into HP's software. Now that's a good first step which assured me there is nothing wrong with the printer itself, but obviously I purchased Aperture to use it's more elegant and supposedly streamlined interface to make my prints.
Has anyone had a similar problem? Any solutions? Suggestions? I have searched this forum, HP's support forum, DP Review, Google and not finding much. I can't believe I'm the only guy trying to print on 13 x 19 from Aperture using this printer. I suspect it's not printer specific though. Could be my system I guess. I plan on calling Apple Care depending on what type of response I get here.

I don't know if this may help, but recently we had a discussion about problems with Aperture's custom paper size not working correctly:
The solution was to define a paper size outside Aperture:
In any application, for example Preview, try to print something and the print dialog comes up. At this point click on Paper size and choose Manage Custom Sizes. You can define a new paper size here. This new custom size will then appear when you go to Aperture print dialog under paper size. It solved my problems with custom paper sizes here, for some reason (a bug?) defining a custom paper size within Aperture itself did not work correctly for me.

Print size does not default to form size when printing PDF form.

So, we have created an interactive new client form for our firm. The form was created in LiveCycle Designer ES 8.2 and is set to legal size (8.5 x 14). After the form was completed and exported, it was filled out for testing and printed. During the printing process it was noticed that in the print dialog box, the dimentions for the form were wrong. It showed that the default document size was 8.5 x 11. Where and how is this changed in LC?
A new form was created (starting from scratch) with the document settings set to legal again, and inside of LC in the PDF preview panel, I tried to print and the same thing occured.
Please advise as how to set the document to its default size when printing without have to do it in the print dialog box.

The print dialog doesn't display the forms dimensions but those of the currently selected paper format of your printer.
If you change the page format in the printer driver the diemensions in the preview will change too.

PDF is the wrong size from framemaker 8

I am trying to create a PDF from Framemaker 8. The page size of the doc is US letter (216mm x 279mm)
I am tring to change this to A4 (210mm x 297mm). Margins or extra white space is not an issue.
Not matter what setting I change in Framemaker 8, either in the print dialog under "PDF setup" or in "Setup"
where I am changing everything to A4 my PDF generates as 210mm x 279mm
I have tried various job options and but still the PDF is the wrong size
FYI I am using Frame 8/Distiller 9..
Any ideas..?

>Any ideas..?
Sure, ask in http://forums.adobe.com/community/framemaker

Why are my book pages enlarged when I send them to be printed?

   I have created a 40-some page iPhoto book that looks fine when I scan the pages prior to sending it to be printed. However, I get an email from Apple saying that the book is unreadable or unprintable. Upon looking at the PDF version of the book, I see that each page has been slightly enlarged, so that part of the image is not shown because it is outside the boundaries of the page. I assume that is why it is unprintable. I am trying to print a 13" by 10" hardcover book using iPhoto 11. Each of my pages is a single jpeg containing multiple photos (which I have assembled in Photoshop Elements) and each jpeg is 13 by 10 in Photoshop Elements.
   One more thing: on my final scan of the pages, prior to sending the book to the printer, I usually find one or two pages that have automatically been slightly increased from from the minimum size. Each time, I have manually set such pages back to minimum size.
    Can anyone suggest a fix for this problem?

That's due to the bleed settings for the pages. You can edit the iPhoto preferences with Pref Setter to change the bleed amount or turn it off entirely.
OT

Help: JPanel/JFrame display complexities, wrong size

I am trying to make a simple game of worms.I wan't to draw a rectangle in the center of the window where in the middle the game is played and on the outside score, lives and other such things are displayed. The problem is the rectangle won't draw properly because the window is the wrong size and I don't know if it is something I am doing wrong with the panel or frame.
import javax.swing.*;
import java.awt.*;
public class DemoWormPanel extends JPanel implements Runnable{
    private static final int WIDTH = 600, HEIGHT = 400;
    private Graphics dbG;
    private Image dbImage;
    private Thread animator;
    private boolean running = false;
    private Rectangle walls;
    public DemoWormPanel() {
        super();
        setSize(WIDTH,HEIGHT);
    public void startGame() {
        if (animator == null) {
            animator = new Thread(this);
            animator.start();
        running = true;
        //defining game walls at 50 pixels within panel border
        walls = new Rectangle(50, 50, WIDTH - 50, HEIGHT - 50);
    public void gameRender() {
        if (dbImage == null) {
            dbImage = createImage(WIDTH, HEIGHT);
            if (dbImage == null) {
                System.out.println("Error creating double buffer");
                System.exit(0);
            dbG = dbImage.getGraphics();
        dbG.setColor(Color.black);
        dbG.fillRect(0,0,WIDTH,HEIGHT);
        dbG.setColor(Color.white);
        dbG.drawRect(walls.x, walls.y, walls.width, walls.height);
    public void paintComponent(Graphics g) {
        super.paintComponent(g);
        g.drawImage(dbImage, 0, 0, this);
        g.dispose();
    public void update(Graphics g){
        paint(g);
    public void run() {
        while (running) {
            gameRender();
            repaint();
            try {
                Thread.sleep(1000/50);
            } catch (InterruptedException e) {}
        System.exit(0);
    public static void main(String[] args) {
        DemoWormPanel wp = new DemoWormPanel();
        JFrame f = new JFrame();
        f.setTitle("Worms");
        f.setDefaultCloseOperation(JFrame.EXIT_ON_CLOSE);
        f.add(wp);
        f.setSize(WIDTH, HEIGHT);
        f.setVisible(true);
        wp.startGame();
}Somewhere in there is my problem.
What happens is that the right and bottom walls of the Rectangle are cut off of the screen because the window is not the right size. I changed the code to determine if the coordinates of the walls were accurate every iteration and they were. I also made it check the width and height every iteration by printing out this.getWidth() and this.getHeight() and found that instead of a 600 x 400 window, I have a 584 x 364. I also tried changing the panel and frame's size methods to make a new dimension instead of setting it directly from my constants and it had no effect. I also added directly to those constants to make it precisely 600 x 400 but the rectangle is still cut off, so maybe I also have a graphics issue. The only other potential issue I can think of is that I have Vista but I looked around here and searched google and found no similar issues to this.
I am not new to java but I am also not advanced. I just started using java again after about 6 months and I have made a pong game before without this problem, on another computer though.I am at my wits end. I'll check for responses tomorrow and thank you for any help or insight you can offer.

the problem is here
walls = new Rectangle(50, 50, WIDTH - 50, HEIGHT - 50);
at best the right/bottom walls will equal the frame's dimensions. try it as
walls = new Rectangle(50, 50, WIDTH - 100, HEIGHT - 100);
but this won't get you exactly what you want, due to the titlebar height (30?)
slightly different version
import javax.swing.*;
import java.awt.*;
class DemoWormPanel extends JPanel {
    private static final int WIDTH = 600, HEIGHT = 400;
    public DemoWormPanel() {
        setBackground(Color.BLACK);
        setPreferredSize(new Dimension(WIDTH-100,HEIGHT-100));
    public static void main(String[] args) {
        DemoWormPanel wp = new DemoWormPanel();
        JFrame f = new JFrame();
        f.setLayout(new GridBagLayout());
        f.setDefaultCloseOperation(JFrame.EXIT_ON_CLOSE);
        f.add(wp,new GridBagConstraints());
        f.setSize(WIDTH, HEIGHT);
        f.setVisible(true);
}

File is huge when combined or changed to PDF, how do I get the file to a normal size to print?

Files are to large to print once they are PDF, how do I get them to a normal 8x11 size to print?

So why is it when I send these PDF files to clients they are to large for clients to print?
If I send a combined PDF file that is 3817KB, which a client has said is to large for them to print.
I send it to our office manager, she will print it, scan it back to me as a PDF, it will come
back as 375KB, the client can then print the file.
My question is, was/is there something I need to change in the process of scanning, combining files
to PDF that would create a smaller size file when done?
Sorry for all the confusion
Marilyn Bartunek
Juffer Real Estate Inc.
605-360-7703
[email protected]
Date: Tue, 1 Apr 2014 10:13:35 -0700
From: [email protected]
To: [email protected]
Subject: file is huge when combined or changed to PDF, how do I get the file to a normal size to print?
    Re: file is huge when combined or changed to PDF, how do I get the file to a normal size to print?
    created by Test Screen Name in Creating, Editing & Exporting PDFs - View the full discussion
Sorry, I'm lost.First I thought this was about page size. But you say it isn't. You say it's about file size. You've combined files of 494 + 441 = 935 KB, and you get 944 KB. This seems fine and you say it is fine. So what is the problem? Are you now on still a third meaning of huge, about size on screen?
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6261540#6261540
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Ready to print. Now, how to send this to the printer?

Hello Again,
The little program is 5.5 x 8 inch pages (letter size paper folded in half). They must to
print it in 4 pieces of paper letter size, put them together and then fold them in half, (staple it).
I am using 1/4 inches in bleed and I would like to have crops marks. Must to be PDF!
I have no idea how to send this to the printer. Any help?
Thanks a lot!!
Jesus

First, ask your printer.
Second, printers generally want unimposed PDF. IOW, export regular pages and let your printer arrange them the way they want it.
But definitely ask them first. And make sure you mention the bleed.
Ken Benson

Message reads 'wrong size paper'. it's not.

HP officejet 6500A plus on a windows 7 computer. prints fine using the copier function but when trying to print a page from the computer the paper jams and the message reads 'paper jam or wrong size paper'. it's standard 8-1/2 x 11 white paper. printing problem started about a week ago. nothing new on the computer. i've rebooted the printer and the computer with no improvement.

more information. i reinstalled the software. no change. i tried to print a test page. didn't work. i printed a diagnostic page and that DID work. the information wasn't helpful but it did come off the computer which i haven't been able to do.

Unable to send report output to printer when using RUN_REPORT_OBJECT in 10g

Hello All,
When I try to send my report output to a file from my form(10g), I get 'FRM-41213: Unable to connect to report server'. I can sucessfully send my report to printer when I set the REPORT_DESTYPE to 'PRINTER'.Here is the code from my when-button-pressed trigger.
Am I missing something?
declare
repid REPORT_OBJECT;
v_rep VARCHAR2(100);
rep_status VARCHAR2(20);
BEGIN
repid := find_report_object('PWRR_CTRL_TYP_MAINT');
SET_REPORT_OBJECT_PROPERTY(repid,REPORT_SERVER,'rep_ipkcaf7vm');
SET_REPORT_OBJECT_PROPERTY(repid,REPORT_EXECUTION_MODE,BATCH);
SET_REPORT_OBJECT_PROPERTY(repid,REPORT_COMM_MODE,SYNCHRONOUS);
SET_REPORT_OBJECT_PROPERTY(repid,REPORT_DESTYPE,FILE);
SET_REPORT_OBJECT_PROPERTY(repid,REPORT_DESFORMAT,'DFLT');
SET_REPORT_OBJECT_PROPERTY(repid,REPORT_FILENAME,'C:\TEST1.doc');
v_rep := RUN_REPORT_OBJECT(repid);
rep_status := REPORT_OBJECT_STATUS(v_rep);
WHILE rep_status in ('RUNNING','OPENING_REPORT','ENQUEUED')
     LOOP
     rep_status := report_object_status(v_rep);
END LOOP;
IF rep_status = 'FINISHED' THEN
          msg_alert('Report print successfully', 'I', FALSE);
ELSE
     msg_alert('Error when running report', 'I', FALSE);
END IF;
END;
Thanks,
Anna

Hi,
its because
SET_REPORT_OBJECT_PROPERTY(repid,REPORT_FILENAME,'C:\TEST1.doc');
references the report rdf pr rep file to run, not the output file. The Reports output file is always specified with DESNAME
Frank

Error when sending report output to printer from Forms 10g

Hi,
I have a simple report that I am running from a form using run_report_object built-in. I can successfully send the report output to a file but when I send the report output to a printer my report is
terminated with report status of 'TERMINATED_WITH_ERROR'. I am using the default forms service and reports server that comes with the forms builder. How do I specify the reports server to user my default network printer ?Following is the code that runs my report.
Thanks,
Anna
PROCEDURE SEND_TO_PRINTER IS
repid REPORT_OBJECT;
v_rep VARCHAR2(100);
rep_status VARCHAR2(50);
rep_server system_variables.reports_server%type;
alldone          exception;
BEGIN
     select reports_server
     into rep_server
     from system_variables;
     if rep_server is null then
          msg_alert('Error getting the reports server name', 'I', FALSE);
          raise alldone;
     end if;
     :ctrl.run_report_errors := 'N';
     repid := find_report_object('REP_OBJ1');
     SET_REPORT_OBJECT_PROPERTY(repid,REPORT_SERVER,rep_server);
     SET_REPORT_OBJECT_PROPERTY(repid,REPORT_EXECUTION_MODE,BATCH);
     SET_REPORT_OBJECT_PROPERTY(repid,REPORT_COMM_MODE,SYNCHRONOUS);
     IF :ctrl.rg_print = 'P' THEN
          --Send the output to printer.
          SET_REPORT_OBJECT_PROPERTY(repid,REPORT_DESTYPE,PRINTER);
          SET_REPORT_OBJECT_PROPERTY(repid,REPORT_DESFORMAT,'dflt');
     ELSIF :ctrl.rg_print = 'R' THEN
          --Rich Text Format
          SET_REPORT_OBJECT_PROPERTY(repid,REPORT_DESTYPE,FILE);
          SET_REPORT_OBJECT_PROPERTY(repid,REPORT_DESFORMAT,'rtf');
          SET_REPORT_OBJECT_PROPERTY(repid,REPORT_DESNAME,:ctrl.filename);
     END IF;
     v_rep := RUN_REPORT_OBJECT(repid);
     rep_status := REPORT_OBJECT_STATUS(v_rep);
     WHILE rep_status in ('RUNNING','OPENING_REPORT','ENQUEUED')
     LOOP
          rep_status := report_object_status(v_rep);
     END LOOP;
     IF rep_status = 'FINISHED' THEN
          null;
     ELSE
          :ctrl.run_report_errors := 'Y';
          msg_alert('Error when running report.' || rep_status, 'I', FALSE);
     END IF;
EXCEPTION
     when no_data_found then
          msg_alert('Error getting the reports server name', 'I', FALSE);
     when alldone then
          null;
END;

If you use Windows the user that runs the reports server is usually LocalSystem. Check this in the Windows Services panel.
LocalSystem has no printer access. To be able to print, you have to use a real domain user that has access to the printer. So, change the Log on properties in the Services panel.

Automator sends wrong size to printer

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