Autonomous - LWAPP Upgrade Tool & Vista

I tried to install the v. 3.4 upgrade tool on Vista Business 64 bit. The installation fails with a pop-up titled "Severe" with error "Error in opening iput file."
The real problem I'm having is that I can't uninstall the failed installation. It shows up in the installed programs list, but upon uninstalling pops up with "Setup Initialization Error" "Setup is unable to find _SETUP.DLL, which is needed to complete the installation. Error 103."
Any advice on how I can excise this thing out of my system?

Unfortunately that didn't do the trick. I did look at the uninstall.bat file and tried running the isuninst command manually with the same options and compatibility mode, but it just immediately exists without doing anything.

Similar Messages

LWAPP upgrade tool and Windows 7 (64 bit)

I know this tool does not have a version for windows 7 but the company foisted the OS off on me to "Test" It works fine with windows 7 32 bit but I have windows 7 64 bit.
So, I was attempting to install and use the autonomous to LWAPP tool to upgrade an 1131 AP to LWAPP. I DL'ed version 3.4 which is the most current I could find. unfortunately, it gives me an error installing saying it could not read from the IPUT file and after installation it is convinced I already have a TFTP server running, which I do not. In addition to all that, when attempting to Uninstall the tool it says _SETUP.DLL is missing.
With that information in hand I found the _SETUP.DLL on another machine I use and copied it over which resulted in no improvements of note. I did register the dll as well. Any ideas?

I assume you are using the RTM (Release To Manufacturing) version. I would suggest, if possible, you might want to use the new XP Virtual PC feature (run XP on Windows 7), if the version of Windows 7 you are running supports it. I think the VM runs XP SP3 32-bit.
http://www.microsoft.com/windows/virtual-pc/download.aspx
You could also try changing the advance properties of the executable and indicate that it should be run in "compatability mode" of Windows XP 32-bit (I think that's an option, but my Windows 7 computer is at home)
Whatever route you take, you will receive no support from Cisco in this configuration. If you can avoid it, it might be better to not do LWAPP upgrades with Windows 7 until something official comes out.
petenugent - please be aware that Windows 7 was released to many people on August 6th. The general public release (of the exact same media) is due on October 22.
http://windowsteamblog.com/blogs/windows7/archive/2009/07/21/when-will-you-get-windows-7-rtm.aspx

AP-to-LWAPP-Upgrade-Tool won't install

I have downloaded 3 versions, 3.0, 3.2 and 3.4.... all of them hang after extracting the files and launching setup.exe....
I have tried on several different Win XP machines... same result
Don't know if it matters at this point, but the intended WAP is an AIR-AP1252G-A-K9...
any ideas?

You can't use the tool for that:
Here is direction from a member on this forum:
It took me a while to get this information, so thought I'd share. Here it is:
You cannot use the upgrade tool to do the IOS to LWAPP for the 1250 APs.
Here is a method to do the conversion.
*Method 1 : ( Mode Button )*
1. Install an external TFTP tool such as tftpd32 tool from http://tftpd32.jounin.net/
2. Assign IP address in the range 10.0.0.2 - .254 ( Ex : 10.0.0.3) to the tftp server (your laptop or pc).
3. Download the IOS to lwapp image onto the tftp's root directory. Use http://www.cisco.com or
http://tools.cisco.com/support/downloads/go/IPCheck.x?defAdv=N&sftAdv=N&image=c1250-rcvk9w8-tar.124-10b.JA3&filepath=/swc/esd/02/crypto/3DES/281235915/guest&filename=c1250-rcvk9w8-tar.124-10b.JA3&advUrl=null&isk=Y&defInd=N&mdfid=281235915&sftType=Autonomous%20To%20Lightweight%20Mode%20Upgrade%20Image&optPlat=&relVer=12.4(10b)JA3&fileId=271159&treeMdfId=278875243&treeName=Wireless
4. Rename c1250-rcvk9w8-tar.124-10b.JA3 to c1250-rcvk9w8-tar.default
5. Make sure you set the IP address on the BVI interface of the AP if not set. Set it in the 10.0.0.x range. Default is 10.0.0.1.
6. Connect the Ethernet port on AP to your TFTP Server ( Laptop )
7. Hold the mode button and power off the AP.
8. Power back the AP while continually holding the mode button for 20-30
seconds.
*Method 2 : ( Archive Command )*
1. Install an external TFTP tool such as tftpd32 tool from http://tftpd32.jounin.net/
2. Assign IP address in the range 10.0.0.2 - .254 ( Ex : 10.0.0.3) to the tftp server (your laptop or pc).
3. Download the IOS to lwapp image onto the tftp's root directory. Use http://www.cisco.com or
http://tools.cisco.com/support/downloads/go/IPCheck.x?defAdv=N&sftAdv=N&image=c1250-rcvk9w8-tar.124-10b.JA3&filepath=/swc/esd/02/crypto/3DES/281235915/guest&filename=c1250-rcvk9w8-tar.124-10b.JA3&advUrl=null&isk=Y&defInd=N&mdfid=281235915&sftType=Autonomous%20To%20Lightweight%20Mode%20Upgrade%20Image&optPlat=&relVer=12.4(10b)JA3&fileId=271159&treeMdfId=278875243&treeName=Wireless
4. Make sure you set the IP address on the BVI interface of the AP if not set. Set it in the 10.0.0.x range. Default is 10.0.0.1.
5. Connect the Ethernet port on AP to your TFTP Server ( Laptop )
6. On AP, type archive download-sw /overwrite /force-reload tftp:///c1250-rcvk9w8-tar.124-10b.JA3
Going the other way (lwapp to autonomous)
http://www.cisco.com/en/US/docs/wireless/access_point/conversion/lwapp/upgrade/guide/lwapnote.html#wp161272
If you need to manually "prime" the LWAPP:
AP#lwapp ap ip address
AP#lwapp ap ip default-gateway
AP#lwapp ap controller ip address
AP#lwapp ap hostname
(optional)
Hope someone finds this useful!

Autonomous to LWAPP upgrade failure on 1242ag AP

Using upgrade tool I'm trying to convert an autonomous AIR-AP1242AG-A-K9 AP to LWAPP but the upgrade fails when it tries to load the recovery image onto the AP. Has anyone run into this issue and if so what is the fix? Running 12.3(11)JA IOS on the AP.

Hi Jason,
Load the Autonomous IOS using the mode button method. Once the IOS is up and running, copy the recovery image using the "copy tftp: flash:" and change the boot parameters to boot the recovery image.
Once the AP boots the recovery image, make sure the AP can ping the Management IP Address of the WLC and use the command "lwap ap controller ip address ".
Hope this helps.

Upgrade Tool - LWAPP

We are upgrading 800 APs to lightweight. I know the upgrade tool can only upgrade 6 APs at a time. Can I run the Upgrade tool on two different computers at the same time so that I can upgrade more than 6?

First,
On each controler, make sure your AP will fit in the local database (AAA/General)
After that, Make one of the Controler Master Controler. This will be the controler you give to the AP with DHCP.
Start Converting AP... You need to make room on the Master Controler from time to time and send APs to their primary controler. Before sending APs to their primary controler, distribute the .csv generated by the upgrade tool to all the controler.

LWAPP: Upgrading a 1242AG to lightweight mode

Hello,
i'm trying to upgrade a autonomous ap AP-AIR1242AG to lightweight, but evertime i start the tool the process is stopped, because the the tool can't reach the controller. The Tool recommands that i should permit Telnet, but it is allready permitted.
i can reach the management interface by ping, but anything else (web, ssh, telnet) doesnt work
the ap has the the version 12.3(7)JA1
controller (wlc 5508) 7.0.98.0
Upgrade Tool 3.4
Image 12.3(11)JX1
Can anyone help me to solve this problem?

If it is a newer 1242 AP I'd just manually load the LWAPP Conversion image.
using this command
archive download-sw /force-reload /overwrite tftp:///c1240-rcvk9w8-tar.124-21a.JA2.tar

Lightweight Mode Upgrade Tool

I have installed the latest version of the tool, 3.4, and installed it on an XP SP2 box. Everything looks good, but when I start it returns "C:\Program Files\Cisco Systems\Upgrade Tool\images\c1310-rcvk9w8-tar.124-10b.JA3 - LWAPP Recovery Image is not a valid one".
I have verified that the file exists and is named correctly. I have also downloaded a new copy of the application and image and installed on a different computer and got the same results. Any ideas?

Hi EMKF,
I don't think the problem is with the tool it is with this image "c1310-rcvk9w8-tar.124-10b.JA3" I don't know why they have linked this in the Software Downloads to the LWAPP Upgrade image but I'm pretty sure it is wrong.
As far as I know all recovery images are JX (not JA etc.)
I would try this image instead;
12.3(11)JX1.
Note This release must only be loaded onto access points at the factory or by using the Autonomous to Lightweight Mode upgrade tool. Your access point might become inoperable if you install this software without using the upgrade tool.
Release Notes for Cisco Aironet 1100, 1130, 1200, 1230, 1240, and 1300 Series Access Points for Cisco IOS Release 12.3(11)JX1
http://www.cisco.com/en/US/docs/wireless/access_point/ios/release/notes/b311jx1.html
c1310-rcvk9w8-tar.123-11JX1.tar
Here is the link;
http://tools.cisco.com/support/downloads/go/ImageList.x?relVer=12.3(11)JX1&mdfid=279141937&sftType=Autonomous%20To%20Lightweight%20Mode%20Upgrade%20Image&optPlat=&nodecount=3&edesignator=null&modelName=Cisco%20Aironet%201310%20Access%20Point/Bridge&treeMdfId=278875243&treeName=Wireless&modifmdfid=null&imname=null&hybrid=Y&imst=N&lr=Y
Check out these notes (no mention of LWAPP Upgrade image)
Release Notes for Cisco Aironet Access Points and Bridges for Cisco IOS Release 12.4(10b)JA3
http://www.cisco.com/en/US/docs/wireless/access_point/ios/release/notes/12_4_10b_JA3rn.html
Hope this helps!
Rob

IOS to LWAPP Upgrade

Hello would like to hear any feedback regarding an enterprise LWAPP upgrade from IOS. About to undergo this project and have check all references for infrastructure setup. All APs are C1230 series with req'd code. Looking for any unknown issues which you experienced during your migration. Thanks

Upgrading Autonomous Cisco Aironet Access Points to Lightweight Mode
http://www.cisco.com/en/US/customer/products/hw/wireless/ps430/prod_tech
nical_reference09186a00804fc3dc.html#wp23144
This requires a PC tool, which will generate certificates, and create a hash file, necessary to get the IOS AP into the LWAPP mode and recognized by the controller. I've attached the guide, which provides the steps to convert, or re-vert an IOS AP to LWAPP,
and will be happy to answer your questions or provide any other assistance you need. It is best, if your AP is in the same VLAN
subnet as the controller, and you will need a DHCP server on this network, to provide an IP address to the APs because this is Layer3. We can manage IOS APs on the c2006 and c440x platforms of WLC. Section 6 of this guide describes DNS and DHCP option 43 methods of feeding your WLC's Management Interface address to the APs.
Regards,

Satellite A500 - Upgrading from Vista to Windows 7 error

I'm trying to upgrade my Vista Home Premium to Windows 7 Home Premium via the Toshiba Upgrade Assistance so it will automatically download some Toshiba's utilites and software. At the start of launching it, an error message "This model does not support upgrade to Windows 7" at the 'Download Window 7 Component List' step and can't continue. I'm confused as this as the Win7 Upgrade disc that I purchased and recieved at the start of the year from Toshiba website. I have a Satellite A500 that i've purchased late last year. It's not an old model and I believe it was able to upgrade to window 7.
I had managed to do a clean installation once a while back but realised all the Toshiba's things weren't there no more so then I recovered it back to Vista (but instead of the initial 32bit, I've changed it to 64bit). So now it's operating on a 64bit Vista.
I'm not sure if changing it from 32bit to 64bit has anything to do with it or if there's something I need to install before I upgrade....I followed the steps on the Toshiba website to upgrade but stuck at this step. I'm not good with computers so much help would be greatly appreciated and Thanks in advance.

As far as I know with this upgrade kit you can upgrade 32bit and also 64bit system so this is definitely not the problem.
Toshiba upgrade kit has two medias. Upgrade DVD and so called composite disc that contains drivers and Toshiba tools and utilities. Upgrade must be started with this composite disc and not directly with upgrade DVD.
Please start upgrade with software disc and just follow the menu on the screen. It will scan the system and offer the list which software must be removed from the system before upgrade installation can be started.

Upgrade Tool Problems

v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-parent:"";
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font-family:"Times New Roman","serif";}
Hello,
I’m having problems using the Upgrade tool, using the internal TFTP server try as I might I can’t persuade that there isn’t a firewall or ACL blocking TFTP:
-          I’ve tried using v3.2 and v3.4
-          I’ve tried using different machines
-          I’ve turned off all firewalls and removed all ACLs from the APs
-          I’ve traced the route across the network and can’t see any reason why any traffic would be blocked between the two
-          I can confirm from the TACACS server that the upgrade tool is authenticating
===============================================================================================================
Using the external TFTP Server I can’t persuade it to work as there seems to be a fault in the script that the upgrade tool tries to run, I’ve looked throught the log the important bit seems to be below where it tries to answer exit to a yes/no question:
KCHCam.Gnd.Ap1130.4(config)#crypto ca enroll CISCO_IOS_SSC_Cert
The router has already generated a Self Signed Certificate for
trustpoint TP-self-signed-3298014188.
If you continue the existing trustpoint and Self Signed Certificate
will be deleted.
Do you want to continue generating a new Self Signed Certificate? [yes/no]: yes
% The fully-qualified domain name will not be included in the certificate
Generate Self Signed Router Certificate? [yes/no]: exit
% Please answer 'yes' or 'no'.
Generate Self Signed Router Certificate? [yes/no]: test ssc enable
% Please answer 'yes' or 'no'.
Generate Self Signed Router Certificate? [yes/no]: show crypto ca certificates
% Please answer 'yes' or 'no'.
Generate Self Signed Router Certificate? [yes/no]:
The failure message is below:
2010/08/10 11:17:50 ERROR       172.16.130.154 Unable to Get Root Certificate Status
Any help would be greatly appreciated.
Thanks
Chris

Have you try remove domain configuration on your autonomous ap? or just write erase and try again.

Blocking TFTP in upgrade tool

I am running the upgrade tool to download the LWAP image, I have the AP enabled both the telnet and ssh, but the upgrade tool still complained
- AP 192.168.0.10
1. ACL/Firewall might be blocking the TFTP
2. Diable the ACL/Firewall setting for TFTP.
Is it mean the AP is blocking? I checked the telnet and SSH is enabled
Another quesiton is the AP 1230B-A-K9 after the upgrade tool completed , the detailed log file display error "AP does not supported radio". However, I have another AP with the same model which successfullly deployed in this network.
I am really appreciated that.

To be able to convert the units from IOS to LWAPP we need to make sure that your units has a supported radio either the
–if 802.11G, MP21G and MP31G are supported
–if 802.11A, RM21A and RM22A are supported
if your unit has another radio it will not be supported.
You mention that the unit gives the error message of "AP does not supported radio" and you have a
1230B-A-K9 which only has a B radio that is not supported in LWAPP.
http://www.cisco.com/en/US/docs/wireless/access_point/conversion/lwapp/upgrade/guide/lwapnote.html
In order to confirm this use the show controllers to check the model of radio your unit has.

Cannot upgrade an AP1242 to LWAP using the upgrade tool 3.4

I have installed the tool on an XP laptop.
If I configure the tool to use an external tftp server then I get upgrade failed.
"Unable to Load the LWAPP Recovery Image on to the AP"
If I use the built in tftp server I get a msgbox with "C:\Program Files\Cisco Systems\Upgrade Tool\images\c1240-rcvk9w8-tar.123-11JX1.tar - LWAPP Recovery Image is not a valid one".
This is the log output
2011/03/15 15:52:57 DEBUG   10.10.10.5   Validating IP address
2011/03/15 15:52:57 DEBUG   10.10.10.5   Opening a telnet connection to the AP
2011/03/15 15:53:00 INFO   10.10.10.5   User has Full privilege
2011/03/15 15:53:00 INFO   10.10.10.5   Getting AP Name
2011/03/15 15:53:00 DEBUG   10.10.10.5   Verify if APs image is 12.3(07)JA or greater
2011/03/15 15:53:00 INFO   10.10.10.5   AP has 12.3(7)JA Image or greater
2011/03/15 15:53:00 DEBUG   10.10.10.5   Identifying the AP Type
2011/03/15 15:53:00 INFO   10.10.10.5   Term Length configured.
2011/03/15 15:53:00 INFO   10.10.10.5   Upgrade Tool supported AP
2011/03/15 15:53:00 DEBUG   10.10.10.5   Check whether AP has supported Radio
2011/03/15 15:53:01 INFO   10.10.10.5   AP has two radios
2011/03/15 15:53:01 DEBUG   10.10.10.5   AP has Supported Radio
2011/03/15 15:53:01 INFO   10.10.10.5   AP has Supported Radio
2011/03/15 15:53:01 DEBUG   10.10.10.5   Verifying Station Role
2011/03/15 15:53:01 INFO   10.10.10.5   Station role is Root AP
2011/03/15 15:53:01 DEBUG   10.10.10.5   Check whether AP has MIC Certificate
2011/03/15 15:53:01 INFO   10.10.10.5   MIC is already configured in the AP
2011/03/15 15:53:01 DEBUG   10.10.10.5   Getting Ethernet MAC address
2011/03/15 15:53:01 INFO   10.10.10.5     Hardware is PowerPCElvis Ethernet, address is 001f.ca28.973a (bia 001f.ca28.973a)
2011/03/15 15:53:01 DEBUG   10.10.10.5   Getting the Radio Status
2011/03/15 15:53:01 DEBUG   10.10.10.5   Entering Configuration mode
2011/03/15 15:53:02 INFO   10.10.10.5   Inside Shutdown function
2011/03/15 15:53:04 INFO   10.10.10.5   Shutdown the Dot11Radio1
2011/03/15 15:53:06 INFO   10.10.10.5   Shutdown the Dot11Radio0
2011/03/15 15:53:06 DEBUG   10.10.10.5   Getting Current System Time
2011/03/15 15:53:07 INFO   10.10.10.5   Updating the AP with Current System Time
2011/03/15 15:53:07 DEBUG   10.10.10.5   Entering Configuration mode
2011/03/15 15:53:07 DEBUG   10.10.10.5   Executing show run
2011/03/15 15:53:08 INFO   10.10.10.5   Saving the configuration into memory
2011/03/15 15:53:08 INFO   10.10.10.5   Getting AP Name
2011/03/15 15:53:08 DEBUG   10.10.10.5   Loading the LWAPP Recovery Image on to the AP
2011/03/15 15:53:09 DEBUG   10.10.10.5   Checking the Upload Status
2011/03/15 15:53:11 ERROR   10.10.10.5   Unable to Load the LWAPP Recovery Image on to the AP
2011/03/15 15:53:18 INFO   10.10.10.5   Dot11Radio0 is up now
2011/03/15 15:53:18 DEBUG   10.18.227.10   Opening a telnet connection to the Controller
2011/03/15 15:53:19 DEBUG   10.18.227.10   Telnet connection to the Controller opened
I see from other posts that JX image is required but it is not working for me. Can anyone help?

If I try to extract the tar file direct to flash I get this:
Loading c1240-rcvk9w8-tar.123-11JX1.tar from 10.1.1.1 (via BVI1): !
%Tar checksum error in fd 0
ERROR: Failed to extract from archive file tftp://10.1.1.1/c1240-rcvk9w8-tar.123-11JX1.tar
Maybe the files are damaged but I have dowloaded them all from cisco.com yesterday.

Upgrade to Vista - regrets?

Has anyone had any regrets on upgrading to Vista before any service packs are out? I would be running Lightoom, CS3 beta, PSE5, and ProShow Producer as my main programs. Any major problems out there or should I go ahead now? Thanks for any help.....Susan

Ok, here is what I have found. It was on the dpReview forum and the
information was posted by Microsoft Tech support. This was posted by
Microsoft in answers to reports that the Photo Info Tool that MS just
released caused problems and because it uses the same WIC technology in
Vista the problems were in Vista as well. Here it is.
Microsoft Photo Info Frequently Asked Questions
Software version: 1.0
Document revision: 1.0
January 2007
What is Microsoft Photo Info?
Microsoft Photo Info is an add-in for Microsoft Windows that allows
photographers to add, change and delete common "metadata" properties for
digital photographs. In addition, it provides enhanced "hover tips" and
additional image file sort properties in Windows Explorer (in Details view).
How does Photo Info read and write to image files?
Photo Info uses a new Windows platform technology called Windows Imaging
Component (WIC). WIC is part of the new imaging and graphics foundation
built into Windows Vista and is also available for Windows XP. WIC provides
a common interface for applications to work with image files without having
to know the details of specific image formats. New image formats are
supported through plug-ins called "codecs". In addition to the native
codecs for JPEG, TIFF, BMP, and other formats built into Windows, camera
manufacturers are providing Windows codecs for RAW file formats. Microsoft
has actively encouraged all major camera manufacturers to support Windows
codecs.
Does Photo Info always use Windows codecs?
Photo Info always uses Windows codecs for native file types such as JPEG,
TIFF and HD Photo. For NEF, CR2 or CRW files, the situation can vary: Photo
Info will always use Windows codecs if a RAW codec is found. If a codec is
not found, Photo Info uses internal code to read and write IPTC metadata
only (XMP is not supported). This feature is provided for backwards
compatibility with older applications.
Where can I find RAW codecs for Windows?
RAW codecs are available direct from camera manufacturers' Web sites, and
may also be included in software provided with future cameras. Nikon has
released version 1.0 of its codec, which can be found at the following Web
site:
http://www.nikonimglib.com/nefcodec/
For information about the availability of codecs for other RAW file types,
please see the following links:
Adobe:
http://shell.windows.com/fileassoc/0409/xml/redir.asp?EXT=dng
Canon:
http://shell.windows.com/fileassoc/0409/xml/redir.asp?EXT=cr2
http://shell.windows.com/fileassoc/0409/xml/redir.asp?EXT=crw
Fujifilm:
http://shell.windows.com/fileassoc/0409/xml/redir.asp?EXT=raf
Minolta:
http://shell.windows.com/fileassoc/0409/xml/redir.asp?EXT=mrw
Olympus: http://shell.windows.com/fileassoc/0409/xml/redir.asp?EXT=orf
Sony:
http://shell.windows.com/fileassoc/0409/xml/redir.asp?EXT=arw
http://shell.windows.com/fileassoc/0409/xml/redir.asp?EXT=srf
After installing Nikon's NEF codec and changing metadata, I can no longer
open NEF images in Adobe Photoshop. Why?
Important note to users of the Nikon RAW Codec for Windows: Microsoft has
received reports of compatibility issues with Nikon NEF files after
installing version 1.0 of Nikon's RAW codec posted in January 2007. Tagging
the RAW files through Windows Vista or the Microsoft Photo Info tool after
the codec is installed appears to cause these files to become unreadable in
other applications, such as Adobe Photoshop. We have confirmed that these
files can still be opened with Nikon Capture.
Nikon and Microsoft are investigating the issue, and we will post an update
when we have more information. In the meantime, Microsoft suggests that you
exercise caution with your Nikon RAW files. If you plan on tagging them
using Nikon's codec, make a backup of the file first, and verify that the
tagged file continues to work with your other applications before
proceeding.
Tagging the file using Photo Info without the Nikon NEF codec installed
appears to be safe.
What versions of Windows does Photo Info run on?
Photo Info runs on 32-bit versions of Windows XP or Windows Vista operating
systems (x86). Windows XP users must have Service Pack 2 or later installed.
Additionally for Windows XP, users must have installed the Microsoft .NET
Framework Version 2.0 Redistributable Package (x86).
Does Photo Info support 64-bit or non-x86 versions of Windows?
No, not at this time.
What file types does Photo Info support?
Photo Info version 1.0 supports the following file types: JPEG, TIFF, WDP,
HDP (HD Photo), NEF, CR2, and CRW. Support for additional file types may be
included in a future update.
A note about the CRW file format: If a Canon CRW RAW codec is not installed,
Photo Info supports CRW files only when an associated THM file is present in
the same folder as the selected CRW image. (THM files contain thumbnails
generated by certain Canon cameras.) In this case, Photo Info reads and
writes IPTC metadata into the THM file. Therefore, if you move or rename
the CRW file using Windows Explorer after writing metadata with Photo Info,
please be sure to apply the same changes to the THM files; otherwise
metadata may be lost.
Does Photo Info work with all RAW files supported in Windows?
No. Photo Info version 1.0 supports Canon and Nikon RAW files (CR2, CRW and
NEF) only. Microsoft may issue an update to Photo Info in the future with
support for other RAW formats. Windows Vista is designed to support any RAW
format for which a valid codec is installed.
What metadata properties and formats does Photo Info support?
Microsoft Photo Info supports many of the properties in the Information
Interchange Model 4 specification as published by the International Press
Telecommunications Council (IPTC). Microsoft Photo Info can read and write
these properties in either the legacy IPTC IIM format (the well-known "IPTC
headers" supported in Adobe Photoshop and other programs) or in the newer
Adobe Extensible Metadata Platform (XMP) metadata format, depending upon the
file type. In addition, Photo Info can display certain Exchangeable image
file format (Exif) properties. You can also give your photos "star ratings"
that are compatible with Windows Vista and Adobe software.
Does Photo Info recompress JPEG images?
No. Photo Info uses the Windows JPEG codec to perform metadata operations on
JPEG images in a lossless manner. The full size image is not changed when
adding metadata to a JPEG image.
Why does my file size sometimes change when using Photo Info?
This can happen for a number of reasons. Often the file must be reorganized
so that space is created for the new information. Windows applications may
add a small amount of padding so that it is easier to add or change metadata
in the future; this can cause the file size to increase slightly. If an
image contains a thumbnail, Windows will re-encode the thumbnail to make
room for other metadata using a default quality level of 7. If the original
thumbnail was encoded at a higher quality level than this, the file may
become slightly smaller. However, the full size image is never changed.
Why do some TIFF files become much larger after using Photo Info?
This is a current issue with the Windows TIFF codec. If a compressed TIFF
file must be reorganized to add metadata, the TIFF codec does not always
preserve the original compression settings, causing the file size to
increase.
JPEG files from my Canon EOS 300D (Digital Rebel) become much smaller after
using Photo Info. What's going on?
This particular Canon model embeds a preview in the JPEG image stream.
Because the preview location is private, it is not preserved when the file
is reorganized. This preview may have been used in the camera during image
playback; however, it is not used by JPEG software on the PC and therefore
use of the file should not be altered. Because the file becomes smaller it
may seem that the file has been compressed; however, this is not the case.
Microsoft is currently investigating what additional camera models (if any)
this might affect.
What are "Maker Notes"?
Some camera manufacturers include an Exif "Maker Note" tag within an image
that contains information not included in standard Exif, such as additional
camera settings. The data structure is private and differs between
manufacturers, but usually contains absolute references to other data within
the image stream. This is an issue when applications add padding to an
image since the absolute addresses become invalid.
Does Photo Info delete "Maker Notes" from my images?
No. The "Maker Note" tag is not deleted, but it may be relocated in the
image stream. In the past, this would cause the "Maker Note" to become
irretrievably damaged. WIC, however, keeps track of the number of bytes the
"Maker Note" has been moved, and writes this information to a public offset
tag. Applications that are aware of this tag will be able to recover most
"Maker Note" information. Microsoft is working to inform hardware and
software developers of this new feature and encourage them to update their
tools.
Does Photo Info read the "Maker Note" information?
No, neither Microsoft Photo Info nor Windows Vista directly reads the "Maker
Note" information. However, software that does read the "Maker Note"
information may choose to save this information in XMP so that this
information can be displayed in Windows Vista. If running Windows Vista,
right-click on an image and choose Properties to view this information.
How would an application developer find and use the relocated "Maker Note"
information?
Any time the "Maker Note" is relocated by Windows, the Exif MakerNote tag
(37500) is updated automatically to reference the new location. In
addition, Windows records the offset (or difference) between the old and new
locations in the Exif OffsetSchema tag (59933). If the "Maker Note"
contains relative references, the developer can add the value in
OffsetSchema to the original references to find the correct information.
What happens if there is a conflict between metadata properties?
If the same property is stored in a file in both IPTC and XMP formats,
Microsoft Photo Info gives precedence to the XMP value. When saving changes
to a file, Microsoft Photo Info attempts to write the new values to both
IPTC and XMP formats (if the Windows codec for that file type supports
both). In this case, the property values will be synchronized. In the case
of CR2, CR2, and NEF file types, XMP metadata is not supported if a RAW
Windows codec is not installed.
How does Photo Info map IPTC properties?
For some properties, Microsoft Photo Info maps the original IPTC property
names to more commonly used terms, as used in Adobe Photoshop and other
software:
Microsoft Photo Info property
IPTC IIMv4 Tag
Title
Object Name
Author
Byline
Description
Caption
Description Writer
Writer/Editor
URL
Contact
Photo Info does not see updates to RAW images I've made in Adobe Photoshop
or Bridge. Why?
For RAW files other than DNG, Adobe software currently writes metadata to an
external "sidecar" file having a '.XMP' extension. Photo Info will only see
this metadata if a RAW codec is installed that also supports these sidecar
files. Because metadata in sidecar files is easily lost if the original file
is moved or renamed, Microsoft is encouraging camera manufacturers to
develop safe ways of writing XMP metadata directly into their file formats
(we expect most RAW Windows codecs to support this). Software programs that
use WIC will gain this feature automatically. Microsoft is encouraging Adobe
and other software developers to follow the camera manufacturers' leads once
these safe methods are defined.
Apple Aperture doesn't show IPTC metadata in TIFF images that I edited with
Photo Info (or Windows Vista). Why?
Aperture interprets a certain field in the IPTC header in a strict way that
is currently incompatible with the way that Windows encodes this
information. Microsoft is currently investigating a solution to this
problem.
When I attempt to install Photo Info, I get a confusing message and the
program is not installed. Why?
During Setup on Windows XP, Photo Info runs the Microsoft Windows Imaging
Component (WIC) installer to ensure that WIC is present on the system. If
the WIC installer fails for some reason, the following message is generated
and Photo Info Setup is cancelled:
"There is a problem with this Windows installer package. A Program run as
part of the setup did not finish as expected. Contact your support personnel
or package vendor."
This may happen for a few reasons: 1) a very old beta copy of the Microsoft
.NET Framework version 3.0 may be installed; 2) the WIC installer did not
run with Administrator privileges; 3) the Windows registry is inaccessible
for some reason. None of these cases should be common, and Microsoft is
currently investigating this further.
Should this happen, you can try installing WIC manually from the following
location:
http://www.microsoft.com/downloads/details.aspx?FamilyId=8E011506-6307-445B-B950-215DEF45D DD8&displaylang=en.
Once this succeeds, try the Photo Info Setup again.
© 2007 Microsoft Corporation. All rights reserved. This document is for
informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR
IMPLIED, IN THIS SUMMARY. Microsoft and Windows are either registered
trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries. The names of actual companies and products mentioned
herein may be the trademarks of their respective owners.
Document published January, 20007

Upgrading from Vista Home Premium to Vista Ultimate

This is a question for someone at Toshiba:
I have a copy of Windows Vista Ultimate DVD (given away a at conference I attended) and I'd like to use it to upgrade my Satellite laptop to Windows Vista Ultimate. This morning I did a clean install using this DVD but then when I installed the Toshiba drivers I found the HD-DVD player would not install.
I assume becuase it did not recognise the laptop as a Toshiba laptop, is this correct?
I hence used the Toshiba recovery CD to get back to a working laptop again (and spent all afternoon recovering all my files from backup) but I still want to upgrade to Vista Ultimate. I could just change my system's product key (from Control Panel -> System) to a Vista Ultimate key but I'm concerned the Toshiba Value Added software (HD-DVD player, etc) will stop working.
Alternatively I could do an upgrade install from the DVD though this will take ages and again I'm concerned the Toshiba Value Added software will stop working.
Can someone at Toshiba confirm the safe way of upgrading to Vista Ultimate.
Thanks,
Darren

Hi Darren
Just one thing at the beginning:
>This is a question for someone at Toshiba
Sorry but you have misunderstood something. This is user-to-user forum and you will not get answer from Toshiba directly.
Back to described issue:
I have very good experience with Vista upgrade. I have installed clean Vista Ultimate version on my Satellite A200 notebook. All necessary drivers, tools and utilities you can find on Toshiba support page.
About Toshiba DVD player I can not say anything at the moment but reading similar posts it must be just an update and because of that it can not be installed on your notebook.
For me the best solution for you is to change activation key and use Vista Ultimate. When activated you can update all Toshiba stuff including VAP. It has no influence on preinstalled OS version.

Upgrading to Vista

I have a ThinkPad X300 which came with XP Pro. My office desktop uses Vista and I'd like to upgrade the laptop to Vista so that I'll have a consistent environment.
I have created a rescue and recovery set of DVD's for the current system in case I want to go back to it. If I install Vista now, what about the ThinkVantage software that came with the system. Will that still work? Will I need to uninstall those things and then download the Vista versions from Lenovo to install, or can I just install the new versions over the old? Anyone have any experience in doing this who can give me any suggestions or heads up?
Thanks in advance,
Bill

There are different ways you can get that done. Personally I have had problems with Vista Business while upgrading so personally I'd do a clean install but if you want to upgrade the Vista install will tell you if you have software that's so incompatible that you must uninstall it first before upgrading to Vista. (ie. Daemon tools, McAfee VSE 8.0i, IBM DLA)
You don't have to install your OS using the Lenovo provided DVD in order to use the Thinkvantage suite of softwares. You could technically do a clean install of Vista Business, then go to the site and install System Update and allow that to install the software suite that is compatible with your new OS.

Autonomous - LWAPP Upgrade Tool & Vista

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