AutoPlay does not run when inserting disk

System: dv7-1285dx
Vista Home Premium 64 bit SP1
When inserting a disk into the dvd drive AutoPlay does not run.
The information on the disk can be accessed through windows explorer by right clicking on the drive letter and choosing
open. The contents of the disk are displayed and can be accessed but windows does not recognise whether the disk
is video or data.
AutoPlay does not run from Windows Explorer.
In control panel > autoplay the "Use AutoPlay for all media and devices" is checked, all media have options other than
"take no action".
The driver for the DVD player has been unistalled and reinstalled with no effect.
Disks burned with the drive behave normally on other computers.
AutoPlay runs properly for any device plugged into a USB port.
Any ideas of what to try next?
Thanks
Bo

Hi,
Please check the following steps:
http://windows.microsoft.com/en-AU/windows-vista/Troubleshoot-AutoPlay-problems
Regards.
BH
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