AV Receiver doesn't play TV sound

Hi, we recently purchased the STRDH550 Sony AV system to work with out Samsung UHD TV. The components etc play through their respective inputs just fine, but I can't get the TV to play sound through the AV system. The TV Out component on the AV receiver is linked via HDMI 1.4 to the HDMI 1 input on the TV; the TV recognizes the AV system and I can even adjust the volume on the AV system using my TV remote. But no sound. Any advice? thanks, Jonathan

Hi jgood986,
Please check the links below for further assistance.
https://us.en.kb.sony.com/app/answers/detail/a_id/33135/p/41901,43145,92877,92878/c/65,66/kw/arc
https://us.en.kb.sony.com/app/answers/detail/a_id/30194/p/41901,43145,92877,92878/c/65,66/kw/arc
https://us.en.kb.sony.com/app/answers/detail/a_id/35104/p/41901,43145,92877,92878/c/65,66/kw/arc
Thanks,
>Joffrey
If my post answers your question, please mark it as "Accept as Solution"

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