Avast for mac will not install unless I close safari and mail but both are closed. I turned off computer and started again but same message appears.

avast antivirus for mac will not install unless I close safari and mail which are both off. I have shut down my imac and started again but same message when I tired to install. Help please.

jejerry wrote:
do you use any antivirus software ...
In General 3rd Party AV Software is Not Required as Mac OS X tends to look after itself.
Read Here > https://discussions.apple.com/thread/4545776?tstart=0
See Here > Antivirus Discussion

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Photoshop CS6 for Mac will not install. I get a list of errors. How can I resolve this?

Hi all, I am running Mac OS 10.6.8 (Snow Leapard) on a Mac Pro Dual Core Intel Xeon with 2.66 GHz and 3 GB RAM.
I have tried to install Photoshop CS6 from the purchased disc and again from a downloaded trial version from Adobe. Both having the exact same install errors issue. I still have CS4 loaded since I wish to run with this suite for a while before I fully switch to CS6
Below is the summary of errors. I look forward to hearing from some one soon!!
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF006, DF016 ... WARNING: DS012, DW016 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 6 error(s), 10 warning(s)
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
----------- Payload: {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0 -----------
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 21)
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 22)
----------- Payload: {C7B1C1B3-368D-4C32-A818-83F1554EB398} AdobeColorCommonSetRGB CS6 4.0.0.0 -----------
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 11)
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 12)
----------- Payload: {48623899-C152-457D-9B30-1F957332AC2F} AdobeColorPhotoshop CS6 4.0.0.0 -----------
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 3)
----------- Payload: {78E38D75-4D92-4F6E-B631-17A436BED680} AdobeColorVideoProfilesCS CS6 4.0.0.0 -----------
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 5)
----------- Payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 -----------
ERROR: DF006: The path "/Library/ScriptingAdditions/Adobe Unit Types.osax" already exists and is not a directory, Please rename or delete and retry(Seq 2255)
ERROR: DF016: Unable to create directory "/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents" with mode 775(Seq 2255)
ERROR: DF006: The path "/Library/ScriptingAdditions/Adobe Unit Types.osax" already exists and is not a directory, cannot create path "/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents",Please rename/delete "/Library/ScriptingAdditions/Adobe Unit Types.osax" and retry(Seq 2255)
ERROR: DW063: Command ARKCreateDirectoryCommand failed.(Seq 2255)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Photoshop CS6 International English Language Pack_AdobePhotoshop13-en_GB: Install failed

Try
Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5 (should still apply to CS6)
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

Adobe Photoshop Elements 11 for Mac will not install

I have downloaded a test version of Adobe Photoshop Elements 11 but when I come to hit the install button nothing happens. I have updated Adobe Air and Application Manager and I am on Mac OS 10.8.2, any ideas?

The Great Snorer reviewing the log files is primarily accomplished by doing a search on the words ERROR and FATAL within the log file. If you are unable to locate the log files though then I would recommend contacting our support team and working with them directly.
For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

DM for Mac will not sync groups from my address book

After spending 40 minutes with BB tech support, I was told that the new DM for Mac will not sync the groups in addressbook. They say maybe in the next version of DM.
Blackberry Pearl 8100
Intel Mac
OSX 10.6.1

Neither does DM for the PC... I wish it would also (and since DM for the PC has been through many upgrades, I don't know that you will see that added so soon.
Here's hoping!
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
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PIN: C0005A9AA Display/Scan Bar Code

I have an iMac with OS Lion. The Smartart feature for Office for Mac will not work when I am logged on to my personal user account. It works with other user accounts on the same computer, and it works after "safe start". How can I fix the problem?

The Smartart feature of Office for Mac will not work in my user account. It works for all other user accounts on the same computer, and it works after a "safe start". How can I fix the problem?

You may also want to search/ask in the forums run by the people who make the product which is causing you problems:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011

New CS6 on disk for Mac will not take my valid serial number; do I need to register the product before it will accept serial number and load on my Mac Book Pro?

New CS6 on disk for Mac will not take my valid serial number; do I need to register the product before it will accept serial number and load on my Mac Book Pro?

Hi Erwin,
Please go through the below forum link and check.
https://forums.adobe.com/thread/1079210
Regards,
Anand

Lion - 2004 MS Office for Mac will not work

My 2004 version of Microsoft Office for Mac will not work in Lion. I suspect because this is a PowerPC application. My question is this:
Is there any program out there which will map the PowerPC to an Intel format? Other than trying to seel more products, I am surprised that Apple does not supply a mapping program for products made by Microsoft for the Apple devices.

Eric, can you tell me where please? It's not mentioned on the Lion compatibility pages at all. (http://www.apple.com/uk/macosx/what-is/compatibility.html) nor on the 'how to upgrade' page (http://www.apple.com/uk/macosx/how-to-buy/)

Hi. Just switched from PC to MAC (lion 6.7) and I am trying to import my bookmarks but Firefox for mac will not recognize the file. How do I move my bookmarks to my MAC from my PC?

Hi. Just switched from PC to MAC (lion 6.7) and I am trying to import my bookmarks but Firefox for MAC will not recognize the Bookmark back up file. How do I move my bookmarks to my MAC from my PC?

Make sure that the backup file with the bookmarks has the correct file extension: .html for a HTML backup and .json for a JSON backup. 
You can check that via the right-click context menu of that file and open the Properties. 
If you are not sure about the file type then you can open the file in Firefox via "File > Open File" 
A JSON backup will show as one long text line without line breaks and a HTML backup as a web page with clickable links. 
A JSON backup starts with: <nowiki>{"title":"","id":1,"dateAdded":</nowiki> 
An HTML backup starts with: <nowiki><!DOCTYPE NETSCAPE-Bookmark-file-1></nowiki>

Icon maker will not install. Says that I need "Photoshop version32 in range of inclusively between 13.0 and 13.9." I'm on v32.

Icon maker will not install. Says that I need "Photoshop version32 in range of inclusively between 13.0 and 13.9. I'm on the latest version as at last check. What am I doing wrong?

Nobody can tell you anything without proper system info or other technical details.
Mylenium

Downloaded this game, "Where's My Water 2" and before I can even start it asks for my age but freezes and wont move. I've rebooted, turned off, removed and reinstalled and it still wont work but on all my previous iPhones it worked fine.

Downloaded this game, "Where's My Water 2" and before I can even start it asks for my age but freezes and wont move. I've rebooted, turned off, removed and reinstalled and it still wont work but on all my previous iPhones it worked fine.

Sorry if I sound stupid but how do I contact the developer? Where would I find that information?

Outlook 2011 for mac will not open after installing intego virus barrier

Outlook 2011 for mac will initialize after intego virus barrier X6 anyone know this fix for this?

Yes. Uninstall Intego Virus Barrier. You don't need it.
You will find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful:
https://discussions.apple.com/docs/DOC-2435

Update for keynote will not install...how to remove update or ignore?

How can I ignore an update for Keynote that will not install? I also have an update for my printer that I have installed 4 times but it still shows as needing to be installed?

Try hiding the Keynote app in the Trash where the Mac App Store can't see it. Then try to redownload it from your Purchases list. You should get the most recent version available.

After connecting to Bluetooth keyboard, iPad 2 will not connect to Internet (wifi) at all. Wifi is ok, have tried turning off bltooth, wifi on iPad. It sees the network but won't connect. Help? Have also reset network settings etc

My iPad wifi was working great until I I connected it by Bluetooth to a keyboard (zagg). It was the first time I'd used Bluetooth
Immediately Internet was dropped on my ipad. My iPhone was and is still connected no prob. And I cannot get the iPad wifi to work again....at all!!!
This is major as I am away from my desktop for three months. Any fix cannot involve being at my desktop with iTunes which is 10,000 km away
So far This is what I've tried based on other discussions-
-turned Bluetooth off and unpaired to keyboard which was also turned off
- turned iPad wifi off and on (several times)
- forgot the network I useArrive Jul 19 depart Aug 25th. Originally it was Sept 9.
-- reset network settings
What happens is that the iPad sees the network and I enter my password. But, instead of getting "check mark" indicating a successful connections it keeps "circling". Sometimes the airport bars will show, but disappear or flicker. It never connects with a check noted in settings. Any attempts to use internet confirm there is no connection
My network is not a cafe or public network. It is one I regularly use here at my family's home where I am visiting
Any ideas!

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Why can I not install fonts? Office for Mac will not recognize them?

My wife and I tried many times to install several fonts that we could use in Microsoft Office for Mac. Even though it said they were installed in the Mac, we could not see them in Word. We are new to the Apple products. We are not novice computer users, just novice Mac users. The font book shows them installed. We tried to choose several of the font families to add the fonts to. We could not see them there either. My wife does some foreign correspondence and likes to use pretty script fonts (TTF). Please help if you can.
THANKS IN ADVANCE
Billy

Sorry also not.
I signed in to the App Store (and to itunes store just to make sure) with both my apple ids but i do not have the sub- section 'Hidden Purchases' within 'Itunes in the cloud' section. I guess I do not have hidden purchases then...
More interestingly: I checked the 'Top Charts' section in the AppStore and under category 'Top Free' all the iWork stuff (Numbers, Keynote, pages etc) shows up! But it has a price (e.g. numbers = 2000Yen) underneath... very strange.
Somewhat the app store knows that it should be free for me but the price is not displayed as 'Free'...
Help please.

Replaced an older IMac that had OS snow leopard and could run microsoft Office 2004 for Mac. I'm told that this version of Office for Mac will not run on OS mountain lion. Is this true? or is there a workaround?

Just received a new Imac running OS10.8 Mountain Lion. I have MS Office 2004 that ran ok on OS 10.6 Snow Leopard. I'm told that this software will not work on the new OS. Are there any work arounds?

Nancy L F wrote:
Just received a new Imac running OS10.8 Mountain Lion. I have MS Office 2004 that ran ok on OS 10.6 Snow Leopard. I'm told that this software will not work on the new OS. Are there any work arounds?
... and have only used Word and hate to try to learn something new if not necessary.
The dirty little secret that they are keeping from you, is YES, there is a way to continue to use Microsoft Office's Word 2004 in Mountain Lion!
It is to install Snow Leopard Server into Parallels 8 on your new Mac and then install and run Word 2004 there:
[click on images to enlarge]
Apple is now selling Snow Leopard Server for $19.99 + sales tax & shipping costs at 1.800.MYAPPLE (1.800.692.7753) - Apple Part Number: MC588Z/A (telephone orders only). Parallels 8 retails for $79 but can be found for less searching for discounts on the internet.
Personally I hate the way Microsoft has changed Word 2008 and Word 2011, because I was 100% comfortable with how Word 2004 was setup and utilized. There is a learning curve to both of these upgrades and a more steeper one to the "free" alternatives that were suggested to you.
In a perfect world, you should upgrade to Office 2011; I did (actually it was a gift, but the price was not an object for me anyway). But the world is not perfect...
So, if, like me, there are times that you are most comfortable operating in the Word 2004 environment, my suggestion offers you a easy, stable, relatively inexpensive means to continue to do so in Mountain Lion.
GOOD LUCK!

Avast for mac will not install unless I close safari and mail but both are closed. I turned off computer and started again but same message appears.

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