Avaya - CUCM -Meeting Place

Hi,
The current integration is between Avaya and CUCM using SIP Trunk, calling from Avaya to Cisco is working fine, however when the calls originate from the Avaya to Meeting place which uses the SIP trunk between Avaya and CUCM the call does not connect. From the logs I can see that 503 Service unavailable which normally means that the DN is not registered to CUCM.
Is there any specific configuration for integration of Avaya with Meetingplace using CUCM.
Thanks,
Vinay

First verify that the Avaya system is passing the MP number via the SIP trunk to CUCM. Then checked what number the Avaya system is passing and if that number is routed to MP. The Avaya system may be translating the MP phone number so it is not being reconized on the CUCM system.

Similar Messages

Meeting place issue- no audio- intermittent issue

Hi Friends,
I have a weird issue in my meeting place setup,
version=8.x, running in UCS, and it is Hardware Media Server(Audio Blades)
The issue is meeting goes to silent mode(No audio) all of sudden and it will automatically recover in 2 or 3 minutes.
During the silent time, nobody will be able to hear anything, complete silence.
My setup is like this
Internal:- IP phone--> CUCM--> Meeting place with HMS(Hardware Media Server)
External: Office--> PSTN cloud--> voice gateway(PRI terminated) with DSP's--> CUCM--> Meeting place with HMS(Hardware Media Server)
Please let me know anybody faced similar issue or any suggestions to go forward.
Regards,
Sanadh

Hi Vinay,
Accessing or playback of recordings requires a Web Scheduling server to manage and convert the recording from the Application server. This is not possible with just an applicaiton server alone.
Thanks,
Derek Johnson
Conferencing TAC

Need Urgent Help on Meeting Place Integration with CUCM 7.1 and AS5400 PSTN Gateway

Hi,
This is first time I am on this forum.
I have already tried going through a lot of docs on docwiki.cisco.com but couldn't find complete configuration help.
I have to integrate Meeting Place 8.X with an existing CUCM and an E1 gateway (PSTN Gateway) AS5400.
The CUCM is already part of a Telepresence Environment. I need to create a SIP trunk between AS5400 and CUCM 7.1 and then create a Trunk between AS5400 and Cisco Unified MP 8.X and then between CUMP and CUCM.
I need help on AS5400 SIP Configs as well as parameters I need to cover on CUCM (Though I have done some basic dial-peer configs but they haven't been of much help).
Then I also need help on AS5400 SIP configs with CUMP 8.0
Any docs on Integration between CUMP and TP3000 will be of great help too.
Rgds,
Asim

I can get the Ricoh to register as sip endpoint, it answeres then imediatly disconnects. Doing a monitor with Wireshark looks like it attempts to negotiate t38 but fails. Any idea why this fails?
|160.260684000|         INVITE SDP (g711U)            |                   |SIP From:
|         |(5060)   ------------------> (5060)   |                   |
|160.338806000|         INVITE SDP (t38)              |                   |SIP Request
|         |(5060)   <------------------ (63435) |                   |
|160.339545000|         491 Request Pending           |                   |SIP Status
|         |(5060)   ------------------> (5060)   |                   |
|160.547894000|         406 Not Acceptable            |                   |SIP Status
|         |(5060)   <------------------ (63435) |                   |

Meeting Place Directories service question

I have just deployed a new Meeting Place 8.0 with LDAP integration.
I have created the LDAP in CCM, and also create the directory services in Meeting Place.
However, when I checked the option "Update Now", it returns with the error
"Directory Service is not running in Active mode. Users will not be updated/deleted."
Can anyone tell me what is the meaning of the Active mode?
Many thanks.

In Directory Service Configuration
for Hostname for Active Directory Service*
you should specify FQDN of App Server. If there is an IP address the above error occurs.
Please find below MPDS.log which explains it all.
2010-11-17 14:00:06,409 [INFO ,DirSyncFilterUtil 251] Local hostname: appserver.company.com
2010-11-17 14:00:06,409 [INFO ,DirSyncFilterUtil 266] Hostname for Active Directory Service from DB - 10.10.10.1
2010-11-17 14:00:06,409 [INFO ,DirSyncFilterUtil 276] Hostnames didn't match. But the DirectoryService on 10.10.10.1 didn't run the last scheduled sync. This DirectoryService will run in ACTIVE mode for one time. It will again check for hostnames at next scheduled sync time.
2010-11-17 14:00:06,410 [INFO ,AxlDirectoryService 210] Getting user data updates from CUCM
2010-11-17 14:42:30,323 [INFO ,DirSyncFilterUtil 251] Local hostname: appserver.company.com
2010-11-17 14:42:30,324 [INFO ,DirSyncFilterUtil 266] Hostname for Active Directory Service from DB - 10.10.10.1
2010-11-17 14:42:30,324 [INFO ,DirSyncFilterUtil 281] Hostnames didn't match. DirectoryService runs in PASSIVE mode
2010-11-17 15:17:03,597 [INFO ,DirSyncFilterUtil 251] Local hostname: appserver.company.com
2010-11-17 15:17:03,598 [INFO ,DirSyncFilterUtil 266] Hostname for Active Directory Service from DB - appserver.company.com
2010-11-17 15:17:03,598 [INFO ,AxlDirectoryService 210] Getting user data updates from CUCM
HTH

Tandberg E20 compatablity with Meeting place 6.0

Hi,
Is there any way we can make Tandberg E20 work with meeting place 6.0,The CUCM version 8.5 and its added as E20
Thanks in Advance

Hi Shashank,
The fact that CUCM 8.6.2 is not specified in the MP8.0 documentation means that MP8.0 hasn’t been officially tested with that version of CUCM, and hence cannot be stated it is officially supported. Since MP8.0 is end of sale, there won’t be any additional testing of this product, and hence CUCM 8.6.x won’t be added to the documentation at any time.
It may work but it is not officially supported by the BU.
Thanks,
Anand
Please rate helpful posts !!

Meeting Place MCU CCM

Hi, I have configured the videoconference beetween the Cisco IP Phones registered in the Cisco Call Manager version 5, I have the MCU3545 for the videoconference, thats work fine. And would like integrate the Cisco meeting place ? How can I start? What do I need?

Hi Shashank,
The fact that CUCM 8.6.2 is not specified in the MP8.0 documentation means that MP8.0 hasn’t been officially tested with that version of CUCM, and hence cannot be stated it is officially supported. Since MP8.0 is end of sale, there won’t be any additional testing of this product, and hence CUCM 8.6.x won’t be added to the documentation at any time.
It may work but it is not officially supported by the BU.
Thanks,
Anand
Please rate helpful posts !!

Meeting Place Configuration Doc

Hi
I am configuring Meeting Place 8.5. Can anyone please provide me Meeting Place 8.5 basic configuration guide. I have the cisco guide with me. I have created sip trunk in cucm and done basic configuration in Meeting Place server as per cisco guide. But when I test calling meeting place number, the call gets disconnected. Something somewhere I have missed. I have successfully imported the users to the meeting place server. Thank u.

Hi,
Are you using EMS or HMS? Can you make sure you have correct configuration on SIP trunk (CUCM side) and make sure on MP you have configured the correct CUCM configuration under SIP config.
Login to your MP as root and see check below:
1. cd /var/mp
2. ls -l
and see if you see cca directory or not? If not then looks like you configured the MP for HMS but you don't have hardware MCU or possibly MCU is not online or not configure properly.
If you see above directory do below:
cd /var/mp/cca
tail -f tvsip* | grep -e '--'
make a test call and you will see sometihng on your screen, capture the whole stuff and post here will look tell you what's going on but if you don't see any calls coming that means call is not even landing to MP then check your CUCM for possibly PT, CSS, RP, RP, Trunk etc.
Please let me know if you need any more info.
If you need immediate assistance kindly open a TAC case.
HTH
Arun

Cisco Meeting Place and Unity

Can anyone tell me where I can find a good book on how to administer Cisco meeting Place and Unity? Thanks.

This works on your voice network. There is a centralized server usually located in the same location as your CUCM with a SIP connection between the two. Bandwidth requirements are the same as a phone call. If you are using G.711, then 60K+ per call. Each participant calls into the system on either an internal number or on a PSTN line with a dedicated phone number(s). The enter the meeting ID and are in the meeting. Beside scheduled meetings reservationless is also supported. The MP Application Server handles managing the voices in a meeting and is the only server required.
MP runs on specific MCS server listed below and won’t install/be supported on other MCS servers.
MCS 7845-I3-RC2 Dual Intel E5540 2.53 GHz, 4x300 HDD, 8GB RAM
HP equivalent: DL380-G6 Server, part number AX693A
MCS 7845-I2-RC2 (end-of-sale 12/09) Dual Intel 5140 2.33 GHz, 4x146GB HDD, 4GB RAM
MCS 7845-H2-RC2 (end-of-sale 7/09) Dual Intel 5140 2.33 GHz, 4X146 GB HDD, 4GB RAM
HP equivalent: DL380-G5 Server, part number 470064-887
MCS 7835-I3-RC1 Single Intel 5504 Quad-core 2.00 GHz, 2x146 HDD, 4GB RAM
HP equivalent: DL380-G6 Server, part number AX690A
Note: The MCS 7835-I3-RC1 does not support multinode deployments.
The following URL (http://www.cisco.com/en/US/products/sw/ps5664/ps5669/tsd_products_support_series_home.html) is the location of a lot of the MP documentation.
Hope this helps.
John

Meeting Place Queries

Hi,
   I am having CCM(8.5) in cluster and meeting place,i have 2 Voice Gateways for my company,Currently Meeting Place runs on 1 Gateway which is used for calling and the other Voice Gateway is also usedfor calling but for other Office in same company,
   question is :-The Other Gateway which is used by OTHER OFFICE OF SAME COMPANY CAN IT BE USED FOR CONFIGURING OTHER NUMBER OF MEETING PLACE(as a back up MEEITNG PLACE) number??
         Any Help will be appreciated

Hi Yogesh,
MP does not perform digit analyisis. In other words, it will honour an INVITE sent to it regardless the number.
Be aware that MP is expected to be deployed on SIP trunk with CUCM.
hth

Question in Cisco Unified Meeting Place 8.5 with Webex integration

Greetings,
Let us say that I have the following requirements for fresh installation:
UCS C210-M2
CUWL-Pro for users (700 users)
CUCM 8.6
Cisco unified Meeting Place 8.5
My concern is about Meeting place; one of the requirments is to order Meeting Place 8.5 for local (on-premises) audio conferencing, and use Cisco Webex (cloud) for Web & Video conferencing.
I have the following questions:
- What part numbers should be ordered for meeting place and Webex?
- CUWL-Pro comes with Webex ports included, can use those ports?
Thanks in advance..

Hi Anand,
For MP 8.5 new setup, you don't need a web server. Web server is an optional component only when you are upgrading the system from earlier MP releases.
If you are installing Webex node, it needs to be on a seperate MCS server (however, this is an optional component).
Application server and Express Media Server require only one UCS server if this is single node deployment.
Hardware requirements for application server and Webex node can be found in the following documents:
http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Release_8.5_--_Hardware_Requirements#Application_Server_Requirements
http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Release_8.5_--_Hardware_Requirements#Cisco_WebEx_Node_Requirements
The complete information about MP 8.5 requirements:
http://docwiki.cisco.com/wiki/Category:Planning_for_Cisco_Unified_MeetingPlace_Release_8.5
HTH,
Natasa

Meeting Place and Webex Call Back Failing

Hi
Meeting place 8.5 with WebEx scheduling, SIP trunk to CUCM 8.5.
Calling in using the specified number configured in call manager completes over the SIP trunk however call back from webex fails.
Error:
WebEx call back failed; no answer.
Problem is I never recieve a call. I have enabled Webex call backs in webex.
Seems like there is an issue on either MP or CUCM.
Just looking for some ideas as I am stumped.

This turned out to be a few things:
1) I needed to configure a SIP proxy to CUCM from meeting place. This was the CUCM IP address and TCP port number.
2) The SIP trunk security profile needed to be reconfigured for this trunk.
3) E164 was being used so I created a translation pattern to strip the + for the CSS associated with the RP.
A few things learned along the way.
1) The "activity" command ran from a SSH prompt with allow you to simulate a call from meeting place. Option 4, enter the number to dial and "f" for port.
2) In meeting place - Services -Logs - System Information Capture - Loading the index file and under the CCA SIP LOG is the error being returned by CUCM. In my case it was Warning: 399 CSLCCM1 "Unable to find a device handler for the request received on port
3) Command "cptrace" again from the SSH prompt will allow you to view the digits being sent from webex to meeting place.
I hope this information helps someone...

Cisco Meeting Place - lab requirements

Hi All,
Appreciate if anyone can just give me a quick pointer.
Apparently; I have limited/no knowledge of implementing the Cisco Meeting Place.
I would like to setup a demo lab/environment for practise.
I managed to obtain the Cisco Meeting Place 7.0 thru the Cisco Unified Workspace for Partners Software & licensing kit.
It came with 4 CDs
1. Cisco Unified Meeting Place Web Conferencing
2. CIsco Unified Meeting Place Application Server
3. CIsco IP Telephony Server Meeting Place (MCS7825,hp servers)
4. Cisco IP Telephony Server Meeting Place (IBM Servers)
I would like to install it in a VM environment.
What else is needed from my side to run Meeting place as a demo lab??
I went thru its hardware requirements
http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace%2C_Release_7.0_--_Hardware_Requirements
Application Server
Media Server
Web Server
Would i be able to run all the above 3 on VMware?

This works on your voice network. There is a centralized server usually located in the same location as your CUCM with a SIP connection between the two. Bandwidth requirements are the same as a phone call. If you are using G.711, then 60K+ per call. Each participant calls into the system on either an internal number or on a PSTN line with a dedicated phone number(s). The enter the meeting ID and are in the meeting. Beside scheduled meetings reservationless is also supported. The MP Application Server handles managing the voices in a meeting and is the only server required.
MP runs on specific MCS server listed below and won’t install/be supported on other MCS servers.
MCS 7845-I3-RC2 Dual Intel E5540 2.53 GHz, 4x300 HDD, 8GB RAM
HP equivalent: DL380-G6 Server, part number AX693A
MCS 7845-I2-RC2 (end-of-sale 12/09) Dual Intel 5140 2.33 GHz, 4x146GB HDD, 4GB RAM
MCS 7845-H2-RC2 (end-of-sale 7/09) Dual Intel 5140 2.33 GHz, 4X146 GB HDD, 4GB RAM
HP equivalent: DL380-G5 Server, part number 470064-887
MCS 7835-I3-RC1 Single Intel 5504 Quad-core 2.00 GHz, 2x146 HDD, 4GB RAM
HP equivalent: DL380-G6 Server, part number AX690A
Note: The MCS 7835-I3-RC1 does not support multinode deployments.
The following URL (http://www.cisco.com/en/US/products/sw/ps5664/ps5669/tsd_products_support_series_home.html) is the location of a lot of the MP documentation.
Hope this helps.
John

Meeting Place 8.0.1.2 and ccm 8.6.2 compatibility confirmation

Hello,
We wish to upgrade our CCM from version 8.0.1 to 8.6.2 which is integrated with meeting place version 8.0.1.2. We have searched for the compatibility on cisco.com and found following two references. We also checked with PDI and they have recommended to use ccm 8.5 or upgrade meeting place to 8.5.
Does anyone have meetingplace 8.0.1.2 and cucm 8.6.2 integrated ?
Note - We have meeting place for audio conference meetings only at the moment. Due to other application requirement we have to upgrade to cucm to 8.6.x.
URL 1 <<----- This states that,
For audio-only installations, you may connect Cisco Unified MeetingPlace to Cisco Unified Communications Manager Release 6.0(3) or later release: this is for Meeting Place 8.0
http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Release_8.0_--_System_Requirements_for_Cisco_Unified_MeetingPlace_Release_8.0#Cisco_Unified_Communications_Manager
URL 2 <<----- This states that,
Component name
Cisco Unified Communications Manager
Component Version
6.1(2) - 8.0
Release Date
Nov. 12, 2007 - Mar. 26, 2010
http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Release_8.0_--_Compatibility_Matrix_for_Cisco_Unified_MeetingPlace_Release_8.0
Also, in the compatibility tool , It states that
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Goto release -->>8.6->Conferencing ->Cisco Unified MeetingPlace
8.6.(1) compatible version is - Initial 8.5(1).
Thanks,
Shashank

Hi Shashank,
The fact that CUCM 8.6.2 is not specified in the MP8.0 documentation means that MP8.0 hasn’t been officially tested with that version of CUCM, and hence cannot be stated it is officially supported. Since MP8.0 is end of sale, there won’t be any additional testing of this product, and hence CUCM 8.6.x won’t be added to the documentation at any time.
It may work but it is not officially supported by the BU.
Thanks,
Anand
Please rate helpful posts !!

Meeting Place 8.6 Integration with Webex

Hi, I would like to get a better understanding of workflow and packet flow for MP 8.6 integration with Webex.
My customer is looking to initiate an on prem meeting with MP 8.6 via outlook scheduling /jabber (if possible). All audio and video would be on prem. Also, this would be a multipoint video call, so I am assuming an MCU would be required (unless MP 8.6 provide MCU capabilities).
Then, through a federated IM environment, my customer would like to be able to chat with an external partner via jabber and escalete the on prem MP8.6 conference to a Webex meeting to add the external partner to the meeting.
Questions
1. Are you able to walk me through how this would work?
2. Can you recommend a bill or materials based on the scenario and facts below? Right now I am assuming we need CUWL professional for required users, a UCS C210, an MCU and Webex subscription.
Current Assumptions & Questions
1. In this scenario the audio bridge would have to remain on prem and the external partner could request a call from meeting place to join the audi bridge back via Webex. Correct?
2. If am MCU is being used on prem for the multipoint video conference and the conference was escalated to a webex via jabber how many video connections to Webex would there be? Single multiplexed video from the MCU or individual video connections from on prem to Webex and Webex would combine the video sources?
3. Is Webex Node still required?
4. With MP 8.6 is scheduling still tightly integrated with Outlook?
Facts:
1. Users are a combination of CUWL standard and professional. Professional users for conferencing and mobile jabber.
2. Customer has TP envrironment which would be multipoint video participants
3. Customer has compatible CUCM and CUPS with MP 8.6
4. Jabber desktop will be installed on all clients
5. Customer is expanding PRI, ISR and DSP resources to support additional audio requirements

All - what have discoverd is Meeting Place node is going away. Meetings will be held in Webex moving forward and MP should be used as an on prem audio bridge only. Some new WebEx solutions are on the roadmap.

Meeting Place 8.5.3.4 - Change Directory Service Configuration

Hi Support Community
We have 3 CUCM clusters version 8.6.2
We have 1 Meeting Place 8.5.3.4 cluster with a primary and standby server
Meeting Place has directory service integration with 1 of the CUCM clusters and performs all user sync and authentication via AXL / LDAP
We now need to change the Meeting Place configuration for AXL server, used for authentication and sync, to another CUCM cluster, this will use exactly the same LDAP search base so all users and details will remain the same in CUCM and therefore we want nothing to change in Meeting Place so all users should remain the same with the same configuration and all meetings should remain the same.
It looks straight forward to change the AXL URL but then we discovered the below from the Meeting Place configuration guide :
" user updates, imports, and deletions are not supported from a redundant Cisco Unified Communications Manager, even if it is integrated with the same LDAP directory as the primary Cisco Unified Communications Manager. This is because Directory Service user updates are tied to a field that is unique to each Cisco Unified Communications Manager server."
So we need to know how we go about changing the directory service configuration to point to another CUCM cluster for authentication and synchronization whilst keeping Meeting Place users and meetings in the Database unchanged.
Any help will be greatly appreciated.
Thanks, Carl Ratcliffe

Hi Carl,
I've just received a final update. If you want to point your Directory Integration to a different CUCM server that is holding the same user database and runs AXL service, you should be able to just change the AXL URL on MP and point to this new server. After this change is made and saved, we recommend restarting services on MeetingPlace (SSH to the server with mpxadmin account, changing to 'root', and running 'mpx_sys restart' command). Once the services are restarted and system comes back up, go to User Configuration > Directory Service > Directory Service Configuration and perform a Full Sync (make sure that Profile Number setting under Profile Number Configuration section is set to New users only in order to avoid any profile # change if any of the user profiles in CUCM was updated in the meantime)
Please, let me know of any questions you might have.
Thank you.
-Dejan

Avaya - CUCM -Meeting Place

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