AVCHD Log and Transfer - with Sony HDR-SR7

I have FCE4 running on my Mac Mini. 1.83 GHz Intel Core Duo. The FCE4 program was installed by my son using his account. He uses it the most and it has been working fine for him until now. No new FCE4 updates have been loaded. However, all of a sudden he can no longer "log and tranfer" the AVCHD files from our Sony HDR-SR7. The error is "AVCHD media is unsupported on PowerPC based hardware". Our Mac Mini is Intel based.
If I login to my account it works fine. I deleted my sons preferences in ~/Library/Preferences/FinalCut User Settings as well as the *.plist file. Rebooted and still he gets the same error above.
Somehow the FCE4 program thinks that the computer is a PowerPC but only when run from my sons account. Any Help would be appreciated? FOMR

Is you're son's account and admin account?

Similar Messages

  • [Help Request] Log and Transfer with Sony HDR-SR10

    Hello Everyone,
    I am very new to Final Cut Express and I am trying to import the clips from my camera (Sony HDR-SR10) to Final Cut. Here are the settings that I have for FCE and the camera:
    *Easy Setup*
    Format: Apple Intermediate Codec
    Rate: (all rates)
    Use: AVCHD-Apple Intermediate Codec 1440x1080i60
    +settings found in this thread (http://discussions.apple.com/message.jspa?messageID=9162394)+
    *Camera Settings*
    HD FH (AVC HD 16M (FH)
    Then I mount the camera on the desktop. Then File > Log and Transfer. However, no clips appear in the viewer. I have tried adding a folder to the Log and Transfer window, but no clips show up. I have about 30gb of footage on my camera, so it's not like the camera is blank or something.
    Any help would be greatly appreciated. Thanks in advance.
    Sincerely,
    Jon

    Jonathan,
    In addition to Tom's advice...
    I have an SR-11 which I believe is nearly identical to your's. Do you have any SD video on your camera? If you do you may have to erase these clips. When I first started using FCE, I had to get rid of any SD footage I had before FCE would display my HD clips in the Log and Transfer window. Fortunately I only had a couple of test clips in SD, so erasing them wasn't a big deal. I don't know why this happens, but since I only shoot in HD mode I never looked into in further.
    Additionally insure your playback mode is set for HD and not SD (I don't have my camera with me right now, but if I remember correctly there is a selection in one of the menus for this).
    Hope this helps a bit.
    Marc

  • Working with AVCHD: Log and Transfer FAQs

    Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
    Working with AVCHD: Log and Transfer FAQs
    Log and Transfer was introduced to the product chain in Final Cut Express 4, and is the program's process for ingesting files in the AVCHD format utilizing MPEG-4 AVC/H.264 video coding and either Dolby AC-3 or uncompressed linear PCM audio coding. The most frequently observed problems relating to the Log and Transfer process are generally quite easily addressed.
    What should I know before attempting to ingest my footage?
    The following facts regarding the Log and Transfer process were adapted from the [Apple Knowledge Base article|http://support.apple.com/kb/TA24840?viewlocale=en_US] on transferring AVCHD in Final Cut Pro 6.0.1 but still hold true for the current version of FCE:
    AVCHD support is available only on Intel-based Macintosh computers.
    AVCHD camcorders typically connect to computers via USB 2.0, not FireWire.
    DVD-based AVCHD camcorders are not supported in Mac OS X 10.4 or earlier.
    Standard definition video recorded with AVCHD camcorders cannot be accessed in the Log and Transfer window. SD and HD clips should not be mixed on the same HDD.
    Preview of AVCHD video in the Log and Transfer window is limited to 1x forward playback. Scrubbing the playhead does not update the video in the Preview area until you stop scrubbing.
    When you choose to transfer AVCHD audio in the Logging area, audio is automatically mixed down to stereo.
    AVCHD footage is not ingested natively but is transcoded to the Apple Intermediate Codec.
    Apple Intermediate Codec files are significantly larger than the original AVCHD files. FCE does not estimate the size of a transcoded AVCHD file before ingesting, so it is possible to exceed the available space on your capture disk during transfer. Before ingesting, keep in mind that the disk space required is about ten times greater than the size of the native AVCHD file.
    Which specific formats can be ingested by Log and Transfer?
    Only AVCHD footage can be ingested through the Log and Transfer process. Other formats and variants such as AVCHD Lite are not supported. All video should be recorded in a frame size of either 1440x1080 or 1920x1080 and a frame rate of 25 or 29.97 frames per second. Audio recorded on AVCHD camcorders is generally at a rate of 48kHz. If your camera shoots in a format that does not comply with one of these setups then it is most likely not supported by the application and is not guaranteed to work correctly.
    Which Easy Setup preset should I select before ingesting my footage?
    It is extremely important to select the preset that matches your media before you attempt to ingest via Log and Transfer. There is only one Easy Setup preset that matches the frame size and rate of your footage. If you intend to ingest AVCHD clips through Log and Transfer you will first need to select one of the following presets:
    AVCHD-Apple Intermediate Codec 1440x1080i50
    AVCHD-Apple Intermediate Codec 1440x1080i60
    AVCHD-Apple Intermediate Codec 1920x1080i50
    AVCHD-Apple Intermediate Codec 1920x1080i60
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    Why don't my clips appear when I open the Log and Transfer window?
    Make sure your camcorder records AVCHD in a format supported by FCE4. It should be connected to one of your computer's USB ports (never connect it to an external hard drive or other external device such as your keyboard or a USB hub), powered on, and set to video playback mode.
    If the camcorder +does not+ mount on your Desktop your USB port or cable may be malfunctioning. Try plugging it in to another port or using a different USB cable to see if it makes a difference.
    If the camcorder does mount on your Desktop but the clips do not appear in the Log and Transfer window you will need to point the program to the directory that contains your media.
    First, click the Add Folder button in the upper left of the Log and Transfer window. The button looks like this:
    Then, you will need to navigate to the root directory in which your media is stored. Most camcorders call this folder "PRIVATE" or "AVCHD" and it should be located at the very top level of the camcorder when mounted. If your camcorder records to a valid AVCHD directory structure then your clips should load after the Add Folder process is completed.
    I would like to keep a working backup of my original clips so that I can delete them off the camcorder's internal memory. How should I do this?
    There are two main ways to keep a backup of your clips. The first is to ingest every clip on your camcorder through the Log and Transfer process, and store the Apple Intermediate Codec files the application creates in an easily accessible place such as an external FireWire drive. The advantage of this method is that you have the ability to open back up old editing projects, reconnect the media as necessary, and keep going as if you'd never left. However, due to the large amount of space AIC takes up (usually somewhere in the vicinity of 41-50GB an hour when transcoded from AVCHD), this is not always feasible.
    Another often preferable approach is to copy over the root directory in which your clips are stored (usually named "PRIVATE" or "AVCHD") from the camcorder to your computer or an external drive. As long as you maintain the original file structure, you will be able to ingest your clips again at a later date using the "Add Folder" process detailed above to navigate to their new location.
    My clips appear, but when I attempt to ingest a red exclamation point appears and the window displays the message "Error: No Data"
    This is one of the most common problems that users experience when trying to ingest their media through the Log and Transfer process. Luckily, it also has one of the easiest solutions.
    In the Log and Transfer window, click on the gear icon in the top right and select "Preferences" in the contextual menu that appears.
    Make sure the video is set to transcode to the Apple Intermediate Codec and the audio is set to Plain Stereo.
    After doing so, hit OK and try to ingest again.
    I am experiencing a problem that is not covered in this tip or the solutions here do not work.
    The best thing to do at this point would be to trash your preferences and start a new topic in the [FCE Forum|http://discussions.apple.com/forum.jspa?forumID=936&start=0] with a detailed description of your problem. Check out the user tip on [Basic Troubleshooting in Final Cut Express|http://discussions.apple.com/thread.jspa?threadID=2662419] for more information.
    This is the 1st version of this tip. It was submitted on December 03, 2010 by skalicki`.
    Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

    Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
    Working with AVCHD: Log and Transfer FAQs
    Log and Transfer was introduced to the product chain in Final Cut Express 4, and is the program's process for ingesting files in the AVCHD format utilizing MPEG-4 AVC/H.264 video coding and either Dolby AC-3 or uncompressed linear PCM audio coding. The most frequently observed problems relating to the Log and Transfer process are generally quite easily addressed.
    What should I know before attempting to ingest my footage?
    The following facts regarding the Log and Transfer process were adapted from the [Apple Knowledge Base article|http://support.apple.com/kb/TA24840?viewlocale=en_US] on transferring AVCHD in Final Cut Pro 6.0.1 but still hold true for the current version of FCE:
    AVCHD support is available only on Intel-based Macintosh computers.
    AVCHD camcorders typically connect to computers via USB 2.0, not FireWire.
    DVD-based AVCHD camcorders are not supported in Mac OS X 10.4 or earlier.
    Standard definition video recorded with AVCHD camcorders cannot be accessed in the Log and Transfer window. SD and HD clips should not be mixed on the same HDD.
    Preview of AVCHD video in the Log and Transfer window is limited to 1x forward playback. Scrubbing the playhead does not update the video in the Preview area until you stop scrubbing.
    When you choose to transfer AVCHD audio in the Logging area, audio is automatically mixed down to stereo.
    AVCHD footage is not ingested natively but is transcoded to the Apple Intermediate Codec.
    Apple Intermediate Codec files are significantly larger than the original AVCHD files. FCE does not estimate the size of a transcoded AVCHD file before ingesting, so it is possible to exceed the available space on your capture disk during transfer. Before ingesting, keep in mind that the disk space required is about ten times greater than the size of the native AVCHD file.
    Which specific formats can be ingested by Log and Transfer?
    Only AVCHD footage can be ingested through the Log and Transfer process. Other formats and variants such as AVCHD Lite are not supported. All video should be recorded in a frame size of either 1440x1080 or 1920x1080 and a frame rate of 25 or 29.97 frames per second. Audio recorded on AVCHD camcorders is generally at a rate of 48kHz. If your camera shoots in a format that does not comply with one of these setups then it is most likely not supported by the application and is not guaranteed to work correctly.
    Which Easy Setup preset should I select before ingesting my footage?
    It is extremely important to select the preset that matches your media before you attempt to ingest via Log and Transfer. There is only one Easy Setup preset that matches the frame size and rate of your footage. If you intend to ingest AVCHD clips through Log and Transfer you will first need to select one of the following presets:
    AVCHD-Apple Intermediate Codec 1440x1080i50
    AVCHD-Apple Intermediate Codec 1440x1080i60
    AVCHD-Apple Intermediate Codec 1920x1080i50
    AVCHD-Apple Intermediate Codec 1920x1080i60
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    Why don't my clips appear when I open the Log and Transfer window?
    Make sure your camcorder records AVCHD in a format supported by FCE4. It should be connected to one of your computer's USB ports (never connect it to an external hard drive or other external device such as your keyboard or a USB hub), powered on, and set to video playback mode.
    If the camcorder +does not+ mount on your Desktop your USB port or cable may be malfunctioning. Try plugging it in to another port or using a different USB cable to see if it makes a difference.
    If the camcorder does mount on your Desktop but the clips do not appear in the Log and Transfer window you will need to point the program to the directory that contains your media.
    First, click the Add Folder button in the upper left of the Log and Transfer window. The button looks like this:
    Then, you will need to navigate to the root directory in which your media is stored. Most camcorders call this folder "PRIVATE" or "AVCHD" and it should be located at the very top level of the camcorder when mounted. If your camcorder records to a valid AVCHD directory structure then your clips should load after the Add Folder process is completed.
    I would like to keep a working backup of my original clips so that I can delete them off the camcorder's internal memory. How should I do this?
    There are two main ways to keep a backup of your clips. The first is to ingest every clip on your camcorder through the Log and Transfer process, and store the Apple Intermediate Codec files the application creates in an easily accessible place such as an external FireWire drive. The advantage of this method is that you have the ability to open back up old editing projects, reconnect the media as necessary, and keep going as if you'd never left. However, due to the large amount of space AIC takes up (usually somewhere in the vicinity of 41-50GB an hour when transcoded from AVCHD), this is not always feasible.
    Another often preferable approach is to copy over the root directory in which your clips are stored (usually named "PRIVATE" or "AVCHD") from the camcorder to your computer or an external drive. As long as you maintain the original file structure, you will be able to ingest your clips again at a later date using the "Add Folder" process detailed above to navigate to their new location.
    My clips appear, but when I attempt to ingest a red exclamation point appears and the window displays the message "Error: No Data"
    This is one of the most common problems that users experience when trying to ingest their media through the Log and Transfer process. Luckily, it also has one of the easiest solutions.
    In the Log and Transfer window, click on the gear icon in the top right and select "Preferences" in the contextual menu that appears.
    Make sure the video is set to transcode to the Apple Intermediate Codec and the audio is set to Plain Stereo.
    After doing so, hit OK and try to ingest again.
    I am experiencing a problem that is not covered in this tip or the solutions here do not work.
    The best thing to do at this point would be to trash your preferences and start a new topic in the [FCE Forum|http://discussions.apple.com/forum.jspa?forumID=936&start=0] with a detailed description of your problem. Check out the user tip on [Basic Troubleshooting in Final Cut Express|http://discussions.apple.com/thread.jspa?threadID=2662419] for more information.
    This is the 1st version of this tip. It was submitted on December 03, 2010 by skalicki`.
    Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

  • Log and Transfer with Canon XF300's after 1.0.2 Firmware upgrade

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