Average response times for VA01 and VA02 transactions

Hi,
we have some users complaining about response times, more specific for VA01 and VA02 transactions. We would like to compare our average response times to those of other companies in order to get an idea of what is acceptable to most companies. If you are willing to contribute, can you please send a few hours of STAD data (only for VA01 and VA02 transactions) of an average working day? Perhaps you can download the data into a spreadsheet and mail the zipped file to my account Many thanks.
Best regards,
Guido Van Leuven

Hi,
This is not the issue. We are investigating everything possible to improve our response times and we believe that that these are ok as well. We just want to build a case where we can prove that our response times are not worse than those at other companies and that we can do only by comparing those statistics.
Best regards,
Guido Van Leuven

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Message was edited by: Srinivas Adavi

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Average response times for VA01 and VA02 transactions

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