Average waiting time for applecare standard service replacement????

Does anyone know how long it usually takes returning you Iphone 4 on the standard replacement option rather than the advanced option which applecare provide you. I sent my iphone on last saturday on the 7th and its not been 9 days but I suppose techniqually its probaly only 5 days seing as delivery only operates in Australia from Monday to Friday. Thats what I thought anyway. There are the floods in Queensland not to forgot so thats probaly held up mail aswell. But with all this would anyone find this odd that I havent heard anything or should I not worry about it?

yeh i'll give that a try actually. I havent asked them the status by phone yet. oh i don't know if you've seen the email they send you with the repair ID on before but it says you must return the Iphone 4 with 10 business days to avoid cancellation. Would Monday to Friday only count as business days or is it from the day I requested the repair and replacement service?

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