AVG detects trojan in Media Toolbox 6

Anybody have this problem?
Predictably Creative have denied this could possibly happen. AVG insist the trojan is there.
I'm assuming that it is some benign aspect of the software is causing a false positi've alert. As it stands you can't have both AVG and Media Toolbox installed and working.
Neither company appear to be at all bothered to address and resolve the issue. Ho hum.

Problem solved. The uninstall worked in Safe mode.

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Hey Kappy, without even looking I can tell you anything is better than the GeForce4MX cards, but see
See japamacs page here on the best AGP cards for G4s & G5s...
http://www.jcsenterprises.com/Japamacs_Page/Blog/4B4B7BA2-7ABB-47F1-87AC-B03D379 42BEE.html
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HELP McAfee Detected Trojan in Verizon IHA

Ok here goes my story.
I went to use Verizon's IHA (In Home Assistant) the other day when I got a new printer.
When I launched the IHA I received a message that there was a critical security update needed for the IHA.
I said yes of course to the update, boy oh boy was that a mistake.
When I went to launch it after updating the only thing that would happen is:
1 - It shows the screen shot of the IHA program loading
2 - disappears as fast as it appears
Gerrrrrrr....I had a lot of things to do and decided that I would fiddle with IHA and the printer later when I have time.
Fast forward to today, I logged on to check something real quick before I had to run back out.
Figured I would check and see if IHA would launch. Nope same thing it was doing before. GERRRRRR!
Then, McAfee while doing it's realtime or quick scan popped up with this:
McAfee Detected Trojan in Verizon IHA - Artemis!6C5EA6C50022
Now McAfee has quarantined it.
Now you will see another Artemis quarantine above the IHA one in the picture, that was from a SD card which came out of a droid and has long ago been rectified.
I like being able to use the IHA to troubleshoot my STB's etc, but right now it's not an option at all.
Obviously because McAfee has quarantined it & I'm not sure I want to free it!
So, what can be done about this situation?
Can/should I uninstall/reinstall it?
Is there a non-trojan version?
I'm so frustrated with Verizon, like what did you add to the IHA that McAfee detects it as a Trojan? GEERRRR!
More frustrating is that I actually use the Verizon Security Suite, thought it was an ok price & I didn't have to worry about when it needed to be relicensed!
Ha, maybe I'll go back to purchasing my own security software, where I can have the control I've come accustomed to using. Set my own rules and regs and not worry about such **bleep**. Not to mention it would probably be cheaper in the long run. Maybe I'll go back to Cox Cable where their security suite is free, built into the price no doubt, but the customer does not see it!
Now add to this story, I have a Degree in Computer & Networking and this is so not cool Verizon, I'm seriously PO'd.
Sorry, but I needed to vent off some steam.
So I'm taking responses as to what & where to go next, Thanks in advance!

Ok here is my Latest Update.
I used the McAfee GetSusp product which was finally able to upload the suspicious Verizon IHA File(s). The files are of "Unknown Type" So, the files will be forwarded for further analysis. I will post back when they get back to me.
My McAfee email confirmation:
McAfee Labs Sample Analysis
Thank you for using the GetSusp tool to submit your suspicious file(s).
Synopsis:
The status of each file in the submission after an initial analysis is as follows:
File Name: verizon_ihamessagecenter.ex_
MD5:           3962f0be2018a275dbe7510a80173759
Findings
Detection:   not_detected
Type:         Unknown
File Name:   vzinhomeagent.ex_
MD5:            edfee83a25219907bd59040a8af922fa
Findings
Detection:    not_detected
Type:            Unknown
In the event that the files are not listed as known threats, the submission will be forwarded to a McAfee Labs Researcher for further analysis. You will be contacted by McAfee Labs via email with the results of that analysis.
Support

I cant play any videos all of a sudden after avg detected and removed a malware....

after avg detected and removed a malware, i cant
watch any videos... i click on a video and it tells
me i need to downlod the latest version of flashplayer....i d
o all that and try a video again and it tells me over and over the same thing!!!!
i downloaded firefox and it works fine...i dont want to go around the probl
em...i want to fix it!

Since you mention Firefox, I assume that the original problem is with Internet Explorer?
If so, check if that malware has the "kill-bit" set for Flash Player: http://forums.adobe.com/message/3432049#3432049
If you find that this "kill-bit" is set in your registry, don't remove it manually (unless you are very confident editing the registry); post back here, and someone will post an easy way to remove that "kill-bit".

Got a message saying Apple web security detected trojans, when I click on remove all get page not found help

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The only two items in my Account --> Log in Items are iTunes helper and Logitec Control Center Daemon (my mouse is a Logitec).
Here's the My Processess list:
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Thanks.

Missing media toolbox.dll

My computer is telling me thtat my media toolbox,dll is missing from my computer

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Uninstall Media Toolbox 6

Recently installed external SBX box. All went well. Later tried to install Media Toolbox 6. Had some difficulty but SW apparently was installed because it showed up in Programs list. However nothing happened when I tried to run SW. Tried several times to uninstall from Programs list. No success. Uninstall just hangs. Is there any way to manually uninstall this program. I'm comfortable working with the registry. Am using win 7 SP1 on Win7 x64 PC.

Problem solved. The uninstall worked in Safe mode.

Media Toolbox: Where can I download

Hi,
I just got a Zen MicroPhoto and really need some cleaning up to do on my ID3 tags. I dont have a working cd player so I can not install the software on the CDs that came with the player so I dont know if the media toolbox is on those CDs or not.
What I did do was go to creative.com and download all the possible things that I could there but none of it included the media toolbox. Any suggestions?
Thanks!

Yoav then I would recommend verifying your current serial number is registered. This would then qualify you for upgrade pricing for Creative Suite 6 or the Creative Cloud.
I reviewed the links available at Download Adobe CS5 Free Trials – All Direct Links without Akamai | ProDesignTools but it does not appear that Hebrew is available. If you are unable to locate the installation media then I would recommend a Creative Cloud membership, with the reduced pricing for owning Creative Suite 5, or purchasing Creative Suite 6.
You can find information regarding the upgrade pricing of Creative Suite 6 at Creative Suite 6.
For more information regarding a Creative Cloud membership please see Software and services for creative professionals | Adobe Creative Cloud.

Media Toolbox Quest

I've used a lot of auto-taggers, and honestly, have found Creative's Media Toolbox to be the most dumbed down, simple, no bells and whistles, no non-sense auto-tagger.
Does a great job 50% of the time.. actually, the program itself works great, but here's my problem.
I already have the artist's name in all my tags.
When I run Toolbox, often times, it auto-chooses from it's on line source, tag info which omits the artists name.
If it does leave in the artist's name, often time, it chooses the "greatest hits" or similar selection.
If I don't like it's selection, I'll click the "other options link" ... the choices listed varie by who entered the info into the database, but the one that usually contains the corrent album, year, track number, etc will not have the artist's name listed.. I end up typing in the artist's name since all the other info is correct.
Any idea if it's Gracenote that is missing the artist data and the more obvious/correct choice?
It really makes no sense. The "right choice" is rarely if ever listed.. ie correct artist, album, year, track number, etc. The closest choice is usually always missing one piece of the puzzle.
More than likely, it is Gracenote's database..
I just don't get it.......
Thanks.
E

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
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Activation Key Error for Creative Media Toolbox 6

Hello,
Recently purchased SB X-Fi HD USB with Media Toolbox 6. X-Fi HD running fine but haven't tested all inputs and outputs.
When activating Media Toolbox 6, I get this error message "An error ocurred while trying to obtain a valid Activation Key from the Internet (error 3)"
Already disabled firewall and tried downloading software from Creative site instead of disk but still get the same error.
Also sent this to Customer Support 7 days ago but still no response.
Thank you for the help.
System: Dell XPS 6 i5 Windows 7 64-bit

I experienced this persistent problem as well. I tried installing the latest FlashPlayer a couple of times via IE7, to no effect.
Then I noticed this thread: http://kb.adobe.com/selfservice/view...n_966&sliceId=
I downloaded the uninstaller and ran it, as advised here: http://kb.adobe.com/selfservice/view..._457&sliceId=2
Then installed it again. This time it worked, Media Toolbox 6 could be installed without any further problems.

Problem Normalizing VBR MP3's, Creative Media Toolbox 6, Zen 3

Anybody else using Media Toolbox 6 to normalize MP3's? Ripping with Media Explorer at max quality VBR then normalizing? with Media Toolbox 6. More often than not the size of the normalized track is a fraction of the original and consequently terrible quality (eg. down from 7 meg to meg). Sometimes it is only one track on an album, while the other tracks are all smaller by anything from a few k to a meg or so, but doesn't appear to affect the quality. More often than not the whole album will be affected.
I have tried normalizing with CBR ripped MP3's and there doesn't seem to be a problem.
Does anybody have any idea why this is happening?
I know I should just give up, accept the software sucks and re-rip and normalize the albums in question at CBR, but I hate giving up (and I paid for the ****ed software!).
I've been in contact with support but they insist I'm the only person who has ever mentioned this problem (therefore it must be me causing the probelm, not Creative software), and keep advising me to re-set the player and re-install the firmware etc. I've told them there is no problem with the player but they don't appear to be reading my emails.

My advice to anyone that cares about their music and mp3's, the only decent program that works without problems,does what it says and doesn't corrupt your files is MP3Gain and guess what...... it's 00% freeware !!
I've been using it since 2004 never had a problem and it's very simple to use, don't bother with anything else get working files and save your cash !!
Here is the link:? http://mp3gain.sourceforge.net/
MP3Gain does not just do [url="http://replaygain.hydrogenaudio.org/faq_norm.html">peak normalization[/url], as many normalizers do. Instead, it does some [url="http://replaygain.hydrogenaudio.org/">statistical analysis[/url] to determine how loud the file actually sounds to the human ear.
Also, the changes MP3Gain makes are completely lossless. There is no quality lost in the change because the program adjusts the mp3 file directly, without decoding and re-encoding.

Creative Media Toolbox 6 Probl

I have bought and installed the above product but have yet to get it to work on my dual core PC running XP SP2. I have made sure that I have the most up to date Adobe Flash installed but all I get when I click the short cut is the image of red sphere and no Flash implementation runs from the start up screen.
I have removed and reinstalled I don't know how many times now but have failed to get any use from this piece of software. It's very disappointing and frustrating. Any help would be much appreciated. Thanks

I experienced this persistent problem as well. I tried installing the latest FlashPlayer a couple of times via IE7, to no effect.
Then I noticed this thread: http://kb.adobe.com/selfservice/view...n_966&sliceId=
I downloaded the uninstaller and ran it, as advised here: http://kb.adobe.com/selfservice/view..._457&sliceId=2
Then installed it again. This time it worked, Media Toolbox 6 could be installed without any further problems.

Creative Media Toolbox 6 prob

This is a problem I had when I first installed it on my machine running XP and now again with XPx64, so it wasn't related to the OS (I hope).
It installs OK, but when I try to run it, the splash screen comes up, then the 4 options "create? enhance? organize convert" show up, but if I don't choose one of them in about .2 seconds, it won't let me do anything and I have to close it and try again. And even if I am able to choose one of those and access one of the sub-options, once I exit that activity and the main menu comes up again I can't choose anything from it. It pretty much freezes up, but can be closed without any more trouble.
Any ideas? Or just another one of Creative's piss-poor installations?

I experienced this persistent problem as well. I tried installing the latest FlashPlayer a couple of times via IE7, to no effect.
Then I noticed this thread: http://kb.adobe.com/selfservice/view...n_966&sliceId=
I downloaded the uninstaller and ran it, as advised here: http://kb.adobe.com/selfservice/view..._457&sliceId=2
Then installed it again. This time it worked, Media Toolbox 6 could be installed without any further problems.

Creative Media Toolbox 6.02.01 install probl

Just wanted to ask if anyone has had any problems with Media Toolbox 6.2. not installing correctly? I have downloaded it about 4 times, and tried installing it about 9 times, and it still does not appear. I have got the correct version of Flash installed, and Creative tell me the download file is for both XP and Vista..But thats about ALL I can get from them, apart from just telling me to re-download and re-install.. I even treid a re-install after cleaning out the registry of all creative files after deleting the program. Does anyone have any suggestions, or work-arounds?
Thanks
Dennis

I experienced this persistent problem as well. I tried installing the latest FlashPlayer a couple of times via IE7, to no effect.
Then I noticed this thread: http://kb.adobe.com/selfservice/view...n_966&sliceId=
I downloaded the uninstaller and ran it, as advised here: http://kb.adobe.com/selfservice/view..._457&sliceId=2
Then installed it again. This time it worked, Media Toolbox 6 could be installed without any further problems.

Creative media toolbox installation prob

I have just purchased the media toolbox as i want to rip cds to mp3 and the creative website says i get the free mp3 audio pack with it. However when i start the install setup it wants to update the adobe software and after i have updated the adobe software i run the install again and it wont go beyond the adobe part. i am with the elite pro on vista 64 on an intel quad with 4 gb of ddr2.
I am getting disheartened with this i expected full functionality and an easy install.
any help would be welcome from either creative or a forum member.
regards

All seems to be ok now. I downloaded the softwarre again last night, this time on a different dri've, and all the programs seemed to download fine. I am now in the process of transferring tracks from my old Jukebox Zen to the new Zen Vision M. I did still have the old Creative software installed, so perhaps this is where the problem came from? That is all I could really come up with if someone else encounters the same error messages. Anyway, all is working fine now. I can't seem to get the album artwork to appear, but one thing at a time, and there seems to be a lot of information on the forum about this problem. Peter

AVG detects trojan in Media Toolbox 6

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