AVI files play badly with no sound

My system upgraded Quicktime to 7.5 and now I am having this problem. The only file I have is one my dead son made trying to get his infant son to talk. It is so special to me and his wife. I really want to get the sound working again. Thanks so much for any help.

Ive been having the same problem... very frustrating, i know. I took a trip to China and now cant hear any of my videos. Depending on what type of files they are (mine display as AVI but they're mpeg1 files), you may need to convert them. If you google mpeg stream clip, then click on the first one that comes up, you can download that converter for free. I think the format you want to convert to is mpeg2. I havent had a chance to download the program yet, (it was just recommended by the Apple Care people) so that's as far as I can get you. Hope this helps.

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