AVI Video Working But No Audio

I recorded some live video off of a news site with the software Bandicam (www.bandicam.com) and it records as an AVI file. Whenever I try to edit them in Adobe Premiere Elements 11, the video shows up in the timeline but there is no audio. The audio is either silent or all muffled.
Is there anyway I can fix this problem or will I have to buy  video converting software?

iPlana96
When all is said and done, I am guessing that your video compression is MPEG-1, Xvid, or MotionJPEG, wrapped with that .avi file extension. The audio compression is probably either PCM or MPEG1 Layer II audio. I gathered that information from a web site that described the Bandicam software that you say that you are using. It is talked about in some circles as a Fraps alternative. From what I have read about Fraps, its video typically needs conversion to move forward with any type of video editing of it.
Can you confirm whether or not your video can be edited in Windows Live Movie Maker?
http://www.bandicam.com/faqs/how_to_edit_recorded_streaming_video/
What are the complete properties of your video?
Thanks.
ATR

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