AVOID NANO SCREEN FREEZE & RESET--YOU WILL LOSE CURRENT RUN!

I posted earlier today about losing my completed 10 km from my Nano this morning. I have been reading FAQS & Tech Docs for the Nano.
Better try to avoid Nano screen freezes! However, do not blame yourself if the screen freezes. This is a known problem with the iPods. Apple's solution is to tell users to do a reset--no big deal NORMALLY. Yeah, so you have to start a song or video over, not a drama.
But losing your run data? In a race? In a challenge? This is a pretty big deal for most of us who are using the NIke+ Sport Kit. It's not life or death, but you want at least a chance to save your run data and doing a reset will NOT give you that chance.
David Stopher suggested not asking for run data during your runs--basically avoid doing anything that will make multiple demands on your Nano. At the time my 10 km ended, my power song was playing, the voice on the Nano was saying to go to Menu to end the run, and I think Lance or Paula was about to say "Congratulations....." Too much going on for the Nano, I suspect.
This is a longshot, but if you do get a screen freeze, you MIGHT be able to save the run data. Leave the Nano alone until you get home, then open it as a hard-drive on your computer and see if there is a current xml file for the run we are on. This may not work! But it's worth a shot to try to save the current file (if one is there) to your computer. Then upload later to Nike+.
So first try prevention: keep from overtaxing the Nano.
If that doesn't work, try recovery of your xml file.
Meanwhile, send your feedback to Apple & Nike--And yes, I have already sent my feedback to both.

Sounds like you know alot about this. I got my new nano 4G today. I do not have the high 2.0 USB on my computer. I do have it plugged in but it's not showing a battery so I don't know if it's charging or not. It says it's connected and to eject before disconnecting. Do you have to have a 2.0 USB to use this? Thanks

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Hi Goofy Goat,
Welcome to the Apple Support Communities!
It sounds like you have done some great troubleshooting for your iPod nano that is not responding. In this situation, if resetting it did not resolve, I would suggest restoring the iPod back to its factory settings and then sync your content back onto it from iTunes. Please use the following article as a resource for restoring.
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
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Message was edited by: paulcb

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Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
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AVOID NANO SCREEN FREEZE & RESET--YOU WILL LOSE CURRENT RUN!

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