AVOID the Nokia 6710 Navigator.

ALL my problems began on wed, the 6710 arrived, put in my sim card all was well, then it goes down hill all the way down
into a deep ditch then into lots of poo.
After several hours of use, say 3 the zoom bar was making it zoom in and out on webpages and nokia maps, no option to turn off the zoom bar so i ring up my service provider and tell them they tell me to take it to the 3 shop and show them the fault ok no problem...
I get into the shop and show them the fault...
Zooms in and out.
Now it's triggering the centre button for the menu too, so now it selects things you don't even select, how nice.
30 minutes later I have a swapped phone, while in the shop i put the sim card in and I run Nokia Maps 3.0 the screen
loads up and all of a sudden i hear a loud static type white noise coming from it next thing i know the phone switches
off, ok possibly a bad bug (no GPS reception to get a lock it just got confused), wifi everything else looked ok.
still, best run the GPS app to find your location, again it crashes it restarts on it's own.
Anyway I used the other features seemed ok no crashing so i left the shop, I get back home 20 minute drive, I open up the GPS locator app again, surprise surprise it crashes yet again
So I tried it once more, what else i have i got to lose, next thing i know the PHONE REPEATEDLY started switching itself off and then on, i would see the nokia logo intro screen start up, then it would die and turn off, I sat and watched it switch itself on and off like this for about 2 minutes ok let's pull the battery out and wait a few minutes I put the battery back in and went to switch it on.
???? switch on.... pressing the power button, not switching on, this has died, completely and utterly died (yes phone charger is plugged in battery half power before it died)
ok fine... I head back to the nokia store.
Look see, this is even worse it's now dead, ok...
THIRD phone taken out of yet a new box (i'm on my THIRD 6710 in only 48 hours) PLEASE let this work, ok zoom bar works, gps works, no crashes ok good fine THANK YOU!!!!
oh um, hmmm I run nokia Maps i try to get it to navigate, oh Nokia has a lifetime licence or 2 years at least for the nokia 6710, but mine is telling me i have to pay for a perscription um ok what?....
fast forward 3 hours of talking to Nokia, my service provider, tech support, you name it, i spoke to them, EVENTUALLYafter no less than 4 phone calls to the nokia centre first time they put me on hold, second time they said they would call me back (still waiting for that phone call) I tried once again but i got no answer..
Finally a 4th (nice woman) i explained the problem and explained that this is the 3rd phone, but all the licences have already expired this is not what i bought... ok to try and help I recalled some info which i read months ago about nokia taking sim info and matching it against the IMEI
after 1 1/2 hours on the phone she tells me i'm in 'luck' she then had to track down someone with level 3 nokia privlidge or something like that as she did not have the clearence to do this job, so 30 minutes later she tracks down someone in the know and in clearance to do this 5 minute job...
Finally after 2 hours I managed to supply her with enough info to pass on to change my licence info to match the 3rd phone...
Yay
3 phones, $20+ of calls
3 hours of talking
No licence
over 4 hours of "resetting, trying. deleting, installing"
Vast amounts of time and effort wasted trying to get the 6710 Navigator working.
Something which should have taken only an hour turned into an absolute nightmare.
So if the first 2 were faulty, this would indicate that ON AVERAGE only 1 in every 3
nokia 6710's actually WORK, and there's no evidence to suggest that even this 3rd
one will be working in 6 months time either due to the zoom bar's really bad design
or design flaw.
So is it a nice phone?.... yes it's feature rich and very powerful providing it works.
1/10 for build quality, stay away from it, I now have to live with it and hope nothing goes wrong.

I was just thinking, if it is a cable that comes lose which connects the slider bar and that's the root issue because it's poorly connected to begin with....How many people when calibrating the compass (like i did to begin with) would overly shake the phone, up down, around, side back to front.... each time it's not going to help a poorly connected cable..
I guess the answer to stop this slider/scroll bar issue is a simple one, don't shake it, don't move it, just leave it on the table at home ) )

Similar Messages

Nokia 6710 navigator

This is driving me mad!!!!!!!!!!!!!!!!!! How do you delete the map history on the Nokia 6710 navigator. I have played around with the phone putting in all different locations to try it out, but now want to get rid of all the saved locations. Have even restored factory settings, but when go to maps all the old locations are still there. You cannot highlight and delete them with the 'c' (cancel key) either!!
Advice please???

Have even restored factory settings, but when go to maps all the old locations are still there.
That would be as you have not deleted anything from the maps .
Previous posts that may help .
Favorites can be deleted on maps.ovi.com on your PC. If you are synced, the your favorites would appear there. Once you delete them there and sync again, the favorites on your phone would be deleted as well.
Go to Menu>Apps>Location>Landmarks. Delete them from there.
That fails contact the maps team at Nokia .
jje

The Nokia 6210 Navigator is not going 2 Update it'...

I am very **bleep** Off Customer atm because I was told by Nokia Care Operator and a Manager at Nokia that the Nokia Ovi Maps 3.03 will not be available at all for my phone and I am extremely **bleep** Off with NOKIA atm.
I would have thought that when you bring out an Update for a Nokia Application u would make it availbale for all phones that have the Maps Application on the phone.
THE FACT THAT IT IS NOT AVAILABLE IS A TOTAL LOAD OF **bleep** WHICH FORCES THE CUSTOMER IN THE END TOO BUY A NEW MODEL SUCH AS A NOKIA 6710 NAVIGATOR WHICH HAS IT PRE-INSTALLED BY THE FACTORY. Thanks Very Much, NOKIA.
I am going 2 be thinking very seriously before getting another Nokia Mobile Phone because of this **bleep** treatment I have recieved from Nokia.
Your Very **bleep** Off Customer. Richard Radley.
I have had the following Nokia phones in the Past.
1. Nokai 6110
2. Nokia E65
3. Nokia 6210 Navigator (Recent Model)
I have stayed loyal 2 you guys. Now how about some decent Customer Service.
Coz this is **bleep**

I am not sure anyone here knows. This is a volunteer group with no direct connections to Apple.
You might check into the Developers Connection and see what they say about Rails.

Nokia 6710 Navigator - Dust under the screen

My new phone bought on 30 Sept 2009 (barely 2.5 months)... and I had used it for about 1 month (the phone has gone back to Nokia Care center twice before... and the 2nd time was away for 2.5 weeks)....
This time, I noticed dust build up under the screen... so there is no way for me to clean it.. what should I do?

Unfortunately you cannot remove the casing yourself without invalidating your warranty. Best bet would be to send it back to the Nokia Care Point and tell them they left the dust in it after the last repair.

Nokia 6710 Navigator keypad problems

Hi, I have a relatively new 6710 Navigator but the keypad is starting to do strange things. Occassionaly it wont recognise that I have pressed a button despite having pressed it several times and now it starts another function when I press a different button. E.g Maps startup when I press call cancel button. are there any reset functions/instructions to reset phone?

Here I was thinking I was the only one having these problems.
My phone is being replaced for the 4th time. I have rung Nokia helpline (waste of time) now waiting on head office to return my call about a refund. I've had it for 6 months and it only works the day I get it and slowly deteriorates from there on until I've had enough again!
The zooming, the messaging, maps starting up, keyboard freezing and the loud speaker... loud is not the word I'd use. I can barely hear it and have resorted to holding the device while driving which I'm against.
Has anyone had their phone replaced with a different model by Nokia? They customer centre told me they don't do it,,,, ever!

Nokia 6710 navigator podłoczenie do drukarki hp de...

zapora ogniowa Mozé mi ktos powiedzieć JAK nokie 6710 navigator podłoczyć do Drukarki HP DeskJet F500 prosze podpwiedz

jak podłoczyć nokie navigator 6710 do drukarki hp deskjt f500 muj imel [email protected] prosze o pomodz

Sms problem bug with nokia 6710 navigator

hi, i'm jack, surfer from italy.
the new kind of t9 with nokia navigator 6710 is really really bad, i'm searching to get the older one on this phone.
the problem is that when you press * to change the word, the phone become slower, and open a new window where you can see the words and choose. this thing is really uncomfortable and make you really slower and harder to complete the sms.
the big problem is that you can't enable or disable this option, you must use it! this is a very bad thing from nokia, cause people must choose their way to write sms.
i can disable and enable t9, so why can't i enable and disable this option? this is a bug from nokia in this phone!
please help me to find a patch, a software or something else to solve this problem, or if doesn't exist i need someone that advice nokia to put something to download on the site, to solve this problem.
thank you

1st of all dont store alot of text on phone this slows it down
2nd try a soft reset this restores phone to out of box state the code is *#7370# security code is 12345 back up contacts and apps etc
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Nokia 6710 Navigator Message Icon problem

Hi,
On my New Nokia Navigat 6710 when i'm on the home screen with all the icons, at the top right part of the screen there is a flashing envelope. It is next to the bluetooth icon.
I've tried everything to get rid of it but nothing is working.
Anyone know what is wrong?
Thanks.

Hi,
In such situation, basicly the reason is that messaging memory (which is phone memory by default) was full already. As such, pls try the following steps:
- Reboot the phone and power up again after 15 mins (remove the battery, sim card and MMC abt 15 mins)
- Delete outbox messages in Inbox, Outbox, Sent item... (all messages if there are a lot)
- Delete personal data (videos, songs, images, apps...), plus call logs, sms logs, packet data logs, caches, to set the memory free:
+ Menu > Log > Recent calls > Options > Delete recent calls
+ Menu > Log > Call duration > Options > Clear timers
+ Menu > Log > Packet data > Options > Clear counters
+ Menu > Internet > Web > Options >Clear privacy data > Delete Cache and Delete Cookie
- View and copy all Sim messages into phone: Menu > Messaging > Options > Sim message > Options > Mark/Unmark > Marl all > Options > Copy. A list of folders open --> select a folder > copy.
- To continue, delete sim messages: Menu > Messaging > Options > Sim message > Options >Mark/Unmark > Mark all> Options > Delete
- Select MMC to be used as memory for Messaging app: Menu > Messaging > Options > Settings > Other > Memory in use > slect the MMC (if any)
- If the above steps can not help, you are advised to do the factory settings on the phone:
Menu > Settings> Settings> General > Factory settings > Lock code (12345 by default)
Pls let me know whether it works or not. Tks

Nokia 6710 Navigator specifications error

Hello,
It exists an error in the specifications of this model in the European Nokia site. Appears in the device page that this model have Flash Lite 2.0 what is a lie. This model comes with Flash Lite 3.0 pre-installed. If you don't mind correct this error, for the persons that aceede the information about this product not still in error.

I really don't know, Has it just started appearing?
It's normal i think for this to happen but i know nothing about it as i am on a 3G network and i don't have any egprs.
Quite strange, Maybe it's the area?Message Edited by 6280 on 20-Sep-200707:19 PM
Nokia N95
V 20.0.015
0546553

Can't update maps at Nokia 6710 Navigator

1. Backed the phone up.
2. Updated the phone software.
3. Tried to update all the necessary maps directly via Ovi Suite by selecting and clicking "Download" button close to the country map name.
The OVI is very slowly preparing, and then brings me to the message that connection with Ovi Maps server is timed out. Is it really an issue today? Or am I doing something wrong?
PS. When I try installing maps via MapUploader, the phone reverts with a "full memory" message - can't understand at all how to figure out what is kept in 48MB of its memory?! (all messages/music are at memory card; videos removed; games removed etc.)

Timed out normally means the server is overloaded unless you get the same message from other any web address . In which case its your connection .
Full memory means RAM close all applications first ,
jje

Nokia 6710 navigator License map ??

i need to backup license map before i upgrade my firmware coz i will loss it if i not back it but i dont know how backup license map for navigation i hope i get help for that

You don't have to backup Map license before firmware upgrade! After memory format you can refresh license by internet on your phone.
Message Edited by fery2 on 20-Jan-2010 04:41 PM

Nokia 6710 Navigator Maps

When I open my Maps application, it just goes white or in other words the screen is blank, what could I do to solve this?

Sounds like you don't have the correct map data. Connect your phone to Ovi Suite and use it to download map data for your country. Following that, start Ovi Maps and search for a street in your city. It should now show your search result on your map.

Nokia 6710 smart dialing

Hi, anyone knows a good app to enable the smart dialing on nokia 6710 navigator? this is a great phone but nokia make a great mistake on leave this feature out of this device.
in my opinion this feature will be the greatest upgrade in a future firmware

Some recent Eseries phones have a similar feature that starts searching your contacts as you type, but this is quite new - perhaps in the future it will find its way down to other models, though things like this most commonly come as part of new 'feature packs' which tend to be applied to new models and not made available to older models.

Nokia 6110 Navigator 5.11 Buglist

Nokia, after a year of no support for the Nokia 6110 Navigator despite many bugs, please readd firmware-update-support in Nokia software updater, and fix those bugs remaining in the firmware 5.11 installed by most Nokia service centers since July 2008:
1- when alarm is set to workdays "monday-to-friday" (or whatever 5 day-period) the date on the phone doesn't change on saturday night. On sundays it still shows saturday although the time is correct, and the alarm doesn't work till the date is reset and then everything goes normal till the next sunday when the problem happens again.
2- No matter if you use the original Nokia Sound recorder or third party software, all the recordings have a loud crack sound in the beginning.
3-Volume +/- does not function while playing games.
4- Dual line 32kb sim cards fail to switch to the second line and resets the phone when switched to the second line.
5-Line 1 ringtone and Line 2 ringtone options in profiles disappear for no reason although using a dual line.
6-Deleted numbers in Logs->Recent Calls-> missed/received/dialled logs still remain in the log list view which shows coloured arrows.
7-Even if the sent message history is turned off, the numbers which were sent messages are still shown in the log list shown with arrows.
8- Numbers dialed/received calls list occasionally clears if phone turned off
9- If the phone gets connected to computer over usb cable, and used once on pc suite mode and then once in the data transfer mode, then the vibration is disabled until you reboot the phone. (Settings suggest the vibration is on, but in fact it is simply turned off)
10- On the internet bookmarks view, (accessed through the web icon) if a bookmark is deleted or moved to a different folder they are still shown in the root until the application is closed and re-opened. And if tried to open them by mistake the phone responds "it doesn' exist".
11- If you conect the phone to Nokia software updater by usb cable in pc sync mode, then connect it by data-transfer-mode, all your own created folders including moved icons will be lost and reset to default.
12-It's not possible to use voice dial with voice synthesis turned on.
13- No flash lite 3.0 support
14- If a memo is set or synchronised from outlook the memo still shows on the screen even if the date has been passed.
15- If we try to change the date of a past memo by changing both the start and end date to a future date the phone gives an odd error message that says: "Alarm time already passed" What alarm time? There's no alarm option or alarm time field in memos.
16- The phone occasionally shuts down completely (turns itself off) without any warning for some users.
17- Nokia CK 7W bluetooth carkit and other carkits from other companies (for example Funkwerk-Dabendorf Audio2000 with Bluetooth Adapter version 2) have an echo problem where the remote person hears its own voice and a terrible echo. This seems to be due to the fact, that inbuild microphone on the phone is not turned of completely.
18- While entering a new phone number after typing the number a phone type is selected such as telephone, mobile, work mobile etc.If selected the wrong type there is no way to change tis type unless the number is deleted and re-entered which is a hassle.
19- If there are more than one mobile numbers assigned for a contact as "mobile" type (like mentioned above) set default option does not work.
20- The bluetooth A2DP quality has gone worse. It is skip-happy, and degrading of audio quality is very obvious.
21- If any mp3s have embedded images in the id3 tag, which are not quite square (e.g. 194pxls by 197pxls in one of my files), the music will play, but the phone will almost totally lock up if you try to use another application, and the album art won't show at all.
22- Notes in the organiser on the phone cannot be synchronised with the PC via Nokia PC Suite(Outlook 2003).
23- Music Player on the phone finds "zero" audio files when connected to Nokia Suite via USB.
24- If a call is made while connected to a bluetooth carkit (CK 7W in my case) the latest number dialed won't appear in the logs.
25- When navigating in the standard "Nokia Navigator" Route66 application, if the display mode with all info at the bottom (the only mode that display ETA) is set the phone normally remembers this mode between sessions. When signal is lost (typically after a tunnel), the display mode is reset back to default. Please add the newest Route66 updates! As easy as that! Route66 already released 3 new official updates during this time.
26- If an internet connection is established via the browser and closed, the internet connection stays on constantly until the battery is very hot and voltage is drained only if the e-mail update (push e-mail) is set to "ON".
27-The streaming mode is problematic. An H.264 video encoded in 320x240 resolution could be watched full screen in the streaming mode in the previous firmware however the phone will freeze within 1 or 2 seconds after switching from the standard window size to full screen size after 4.22 if watched during streaming.
28- Real Player(Or music player) doesn't update the playlist unless the phone is not restarted.
29- For some of the users some videos start with the first frame and then shows a black screen for a while and then the video plays normally. (DivX Avi files?)
30- System startup dramatically slows up if using a HCSD memory card.
31- Sound cracks occur in high bit rate mp3's if using an HCSD memory card.
32- The flash provides such an artificial colour tone to the picture which makes the picture looks almost blue or green in all cases.
33- If a user decides to use an alternative navigation software he/she should be able to remap the dedicated navigator button to the executeable of the 3rd party software.
34- Sometimes Nokia Navigator-Program is unable to get a satfix, even if satellite-signal is good enough (3 satellites and more above 70% signal-strength). You have to restat the program to get a satfix. Also new Nokia Navigator/Route66-mobile8-version would fix this problem.
35- When you receive via bluetooth a file with an "unknown extension", there is no way to open the message that contains the attached file and, therefore, there is no way to save the file itself.
There are certainly more bugs, those ones are the ones found by a few customers, the most obvious ones, that keep us nagging since a year now. It seems, you are not testing your phones, as bug #1 (alarm-clock) for example is obvious and was not fixed since the release of the phone.

And I'd like to add these remaining ones from our other threads..
36- When listening to music on the handset and a call comes through, the sound switches to Mono after you hang up and the music resumes playing. And the only way to restore stereo sound is to restart the phone.
37-6110 keeps showing alot of devices in the "send to" bluetooth menu that was paired with and deleted long ago.
38-Joystick press can be used for accepting commands at all areas except for messaging. When message is ready to be sent you cannot click joystick and send message. You need to select options and send and then choose select from the menu.

Nokia 6710 and Podcast application

I have bought a Nokia 6710 phone and, unlike what it was stated in the specifications page of the Italian Nokia site, the phone does not seem to include the Podcast 3.0 application.
I have noticed that the phone web browser implements basic podcast support. But it is far from the functionality of the Podcast 3.0 application, which at the moment does not seem to be compatible with the 6710.
Is there a planned release of the Podcast 3.0 application for the Nokia 6710?

I like my 6710 very much, and think it is great value for the money. But it is true. It does not have the strong Podcasting 3 although Nokia advertices so. And my impression is that Nokia does not follow this forum, so complaints here makes no sense. I have earlier asked the customer service (which is very friendly) to stop the false adverticements or implement the software, but nothing happened. I guess that the friendly and responsive customer service is not linked to Nokia, but is just a call center.
With all those different phones on the market I guess that the Nokia developers are overwhelmed. I like Nokia and think that they are a very capable company but my impression regarding smartphones is that they for the moment loose out to companies with much fewer phone models on the market, like HTC and Apple.

AVOID the Nokia 6710 Navigator.

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