AW crashes after upgrade to OSX

AW crashes after upgrading to OS10.4.4.
I have never, in many years, had it fail to open prior to this.
I don't know if this is a coincident or not, but it will not open at all.
It begins the process then stops and gives this message:
.... The application Appleworks quit unexpectedly.
I restarted the system a couple of times but that did not help.
I believe it fails during font installation.
Maybe a font is incompatible with the new OS. ...but which one??
Harold

After updating AppleWorks 6 or OS X, it is necessary to delete the AppleWorks preferences. See my user tip, AppleWorks has stopped working correctly, for more information.
Even though it does appear that you may have a corrupt font, do the preference thing first. It is likely that the font was added with the system upgrade or you have a duplicate font. First, look for a font named Bauhaus 93. This font is installed by versions of Microsoft Office before Office 2004. The Bauhaus 93 with Office 2004 is not corrupt. If you don't find Bauhaus 93, before going through the trial & error of locating a corrupt font, use FontBook to check for duplicate fonts.
The trial & error method of corrupt font isolation involves moving all of the fonts from the various font folders to another folder (the Desktop is a good place) & then moving a few back at a time & trying to launch AppleWorks. When it crashes you will know the culprit is in the last bunch.
Peggy

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    After upgrade to OSX Mavericks my 2009 MBP keeps crashing due to kernel panic (happens every 20 minutes or so). Please help me with this, it's getting very frustrating. Have tried disk utility, there were errors (file system was corrupted), the disk utility managed to repair the disk but the crashes continue.
    Etre-check:
    EtreCheck version: 1.9.12 (48)
    Report generated 26 juli 2014 12:29:37 CEST
    Hardware Information:
      MacBook Pro (13-inch, Mid 2009) (Verified)
      MacBook Pro - model: MacBookPro5,5
      1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
      8 GB RAM
    Video Information:
      NVIDIA GeForce 9400M - VRAM: 256 MB
      Color LCD 1280 x 800
    System Software:
      OS X 10.9.4 (13E28) - Uptime: 0 days 0:14:20
    Disk Information:
      FUJITSU MJA2160BH FFS G1 disk0 : (160,04 GB)
      EFI (disk0s1) <not mounted>: 209,7 MB
      Macintosh HD (disk0s2) / [Startup]: 159,18 GB (26 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      HL-DT-ST DVDRW  GS23N 
    USB Information:
      Apple Internal Memory Card Reader
      Iomega Iomega 500,11 GB
      EFI (disk1s1) <not mounted>: 209,7 MB
      IOMEGA (disk1s2) /Volumes/IOMEGA: 499,76 GB (499,32 GB free)
      Apple Inc. Built-in iSight
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Gatekeeper:
      Mac App Store and identified developers
    Kernel Extensions:
      [not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) Support
      [not loaded] com.caiaq.driver.NIUSBGuitarRigMobileDriver (2.4.23) Support
      [not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.4.23) Support
      [loaded] com.fortinet.fct.kext.avkern (1.0.1 - SDK 10.7) Support
      [not loaded] com.fortinet.fct.kext.fctapnke (1 - SDK 10.7) Support
      [loaded] com.fortinet.fct.kext.fctwfnke (1.0 - SDK 10.7) Support
      [not loaded] com.fortinet.kext.fctrouternke (1 - SDK 10.7) Support
      [not loaded] nl.bjaelectronics.driver.PL2303 (1.0.0d1) Support
      [loaded] org.virtualbox.kext.VBoxDrv (4.2.12) Support
      [not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.12) Support
      [not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.12) Support
      [loaded] org.virtualbox.kext.VBoxUSB (4.2.12) Support
    Startup Items:
      ChmodBPF: Path: /Library/StartupItems/ChmodBPF
      HWNetMgr: Path: /Library/StartupItems/HWNetMgr
      HWPortDetect: Path: /Library/StartupItems/HWPortDetect
      M-Audio Firmware Loader: Path: /Library/StartupItems/M-Audio Firmware Loader
      StartOuc: Path: /Library/StartupItems/StartOuc
      VirtualBox: Path: /Library/StartupItems/VirtualBox
      wpa_supplicant_srv: Path: /Library/StartupItems/wpa_supplicant_srv
    Launch Daemons:
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.fortinet.forticlient.appfw.plist Support
      [running] com.fortinet.forticlient.epctrl.plist Support
      [running] com.fortinet.forticlient.fmon.plist Support
      [running] com.fortinet.forticlient.servctl.plist Support
      [loaded] com.fortinet.forticlient.vpn.plist Support
      [running] com.fortinet.forticlient.wf.plist Support
      [not loaded] com.teamviewer.teamviewer_service.plist Support
      [loaded] org.macosforge.xquartz.privileged_startx.plist Support
    Launch Agents:
      [not loaded] com.teamviewer.teamviewer.plist Support
      [not loaded] com.teamviewer.teamviewer_desktop.plist Support
      [loaded] org.macosforge.xquartz.startx.plist Support
    User Launch Agents:
      [failed] com.adobe.ARM.[...].plist Support
      [running] com.spotify.webhelper.plist Support
      [not loaded] org.virtualbox.vboxwebsrv.plist Support
    User Login Items:
      FIREBOX Control
      iTunesHelper
      Dropbox
      Emil
      NIHardwareAgent
      FortiClientAgent
    Internet Plug-ins:
      FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
      Default Browser: Version: 537 - SDK 10.9
      AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
      Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      CitrixICAClientPlugIn: Version: 11.1.0 Support
      Silverlight: Version: 4.1.10329.0 Support
      iPhotoPhotocast: Version: 7.0
    Audio Plug-ins:
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
      Citrix online plug-in  Support
      Flash Player  Support
      Native Instruments USB Audio  Support
    Time Machine:
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 148.25 GB Disk used: 124.04 GB
      Destinations:
      IOMEGA [Local] (Last used)
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      Total number of backups: (null)
      Size of backup disk: Too small
      Backup size 0 B < (Disk used 124.04 GB X 3)
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      All volumes being backed up may not be listed.
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          8% mds_stores
          4% com.apple.WebKit.WebContent
          2% Safari
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          1% diskimages-helper
    Top Processes by Memory:
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      684 MB Wired RAM
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    Hi, thanks for the reply. I deleted some of the old stuff that showed up on the report (have removed virtual box long ago but some residual files were apparently left). It didn't help though. Will remove forticlient too as a test.
    Meanwhile here's the new etre-check and crash report:
    last crash:
    Anonymous UUID:       xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
    Sat Jul 26 13:21:42 2014
    panic(cpu 1 caller 0xffffff801a2dc24e): Kernel trap at 0xffffff801a5e2e49, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0xffffef811ca9bea0, CR3: 0x000000004274c000, CR4: 0x0000000000000660
    RAX: 0x0000000000000100, RBX: 0xffffff802dd897b0, RCX: 0x00000000e7b76fff, RDX: 0x0000000018489000
    RSP: 0xffffff811ca9be00, RBP: 0xffffff811ca9be00, RSI: 0xffffff8115e0d068, RDI: 0xffffef811ca9be80
    R8:  0xffffff8115d9d078, R9:  0xffffff8115e0d068, R10: 0xffffff811ca9bb90, R11: 0x0000000000000246
    R12: 0x0000000000000000, R13: 0xffffff801a7693d1, R14: 0xffffef811ca9be80, R15: 0x0000000000000000
    RFL: 0x0000000000010282, RIP: 0xffffff801a5e2e49, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0xffffef811ca9bea0, Error code: 0x0000000000000000, Fault CPU: 0x1
    Backtrace (CPU 1), Frame : Return Address
    0xffffff811ca9ba90 : 0xffffff801a222f79
    0xffffff811ca9bb10 : 0xffffff801a2dc24e
    0xffffff811ca9bce0 : 0xffffff801a2f3746
    0xffffff811ca9bd00 : 0xffffff801a5e2e49
    0xffffff811ca9be00 : 0xffffff801a5f6733
    0xffffff811ca9be60 : 0xffffff801a5f20be
    0xffffff811ca9bf00 : 0xffffff801a5f1ecf
    0xffffff811ca9bf60 : 0xffffff801a640777
    0xffffff811ca9bfb0 : 0xffffff801a2f3c38
    BSD process name corresponding to current thread: dbfseventsd
    Mac OS version:
    13E28
    Kernel version:
    Darwin Kernel Version 13.3.0: Tue Jun  3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
    Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
    Kernel slide:     0x000000001a000000
    Kernel text base: 0xffffff801a200000
    System model name: MacBookPro5,5 (Mac-F2268AC8)
    System uptime in nanoseconds: 3901629665348
    last loaded kext at 3718616795316: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f9c773000, size 49152)
    last unloaded kext at 3844885002402: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f9c658000, size 16384)
    loaded kexts:
    com.fortinet.fct.kext.avkern 1.0.1
    com.fortinet.fct.kext.fctwfnke 1.0
    org.virtualbox.kext.VBoxUSB 4.2.12
    org.virtualbox.kext.VBoxDrv 4.2.12
    com.apple.filesystems.smbfs 2.0.2
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AudioAUUC 1.60
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AGPM 100.14.28
    com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleHDA 2.6.3f4
    com.apple.driver.AppleLPC 1.7.0
    com.apple.driver.AppleBacklight 170.3.5
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.driver.AppleMikeyDriver 2.6.3f4
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleHWAccess 1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
    com.apple.GeForceTesla 8.2.4
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.driver.AppleMCCSControl 1.2.5
    com.apple.driver.SMCMotionSensor 3.0.4d1
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.driver.AppleIRController 325.7
    com.apple.driver.AppleUSBCardReader 3.4.1
    com.apple.iokit.SCSITaskUserClient 3.6.6
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.6.0
    com.apple.driver.AppleUSBHub 683.4.0
    com.apple.driver.AppleFWOHCI 5.0.2
    com.apple.driver.AirPort.Brcm4331 700.20.22
    com.apple.driver.AppleAHCIPort 3.0.5
    com.apple.nvenet 2.0.21
    com.apple.driver.AppleUSBEHCI 660.4.0
    com.apple.driver.AppleUSBOHCI 656.4.1
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
    com.apple.kext.triggers 1.0
    com.apple.AppleGraphicsDeviceControl 3.6.22
    com.apple.iokit.IOSerialFamily 10.0.7
    com.apple.driver.DspFuncLib 2.6.3f4
    com.apple.vecLib.kext 1.0.0
    com.apple.iokit.IOAudioFamily 1.9.7fc2
    com.apple.kext.OSvKernDSPLib 1.14
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.driver.AppleHDAController 2.6.3f4
    com.apple.iokit.IOHDAFamily 2.6.3f4
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.IOPlatformPluginFamily 5.7.1d6
    com.apple.iokit.IOSurface 91.1
    com.apple.iokit.IOBluetoothFamily 4.2.6f1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
    com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
    com.apple.driver.AppleSMBusController 1.0.12d1
    com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.AppleSMC 3.1.8
    com.apple.driver.AppleUSBMultitouch 240.9
    com.apple.iokit.IOUSBHIDDriver 660.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
    com.apple.iokit.IOUSBMassStorageClass 3.6.0
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.driver.AppleUSBComposite 656.4.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOAHCISerialATAPI 2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
    com.apple.iokit.IOUSBUserClient 660.4.2
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.iokit.IO80211Family 640.36
    com.apple.iokit.IOAHCIFamily 2.6.5
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOUSBFamily 683.4.0
    com.apple.driver.NVSMU 2.2.9
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.11.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 371.1
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOReportFamily 23
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.pthread 1
    com.apple.kec.corecrypto 1.0
    Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 8 GB, SMC 1.47f2
    Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341344758334D314131333333433920
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x029E, 0x434D5341344758334D314131333333433920
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: FUJITSU MJA2160BH FFS G1, 160,04 GB
    Serial ATA Device: HL-DT-ST DVDRW  GS23N
    USB Device: Internal Memory Card Reader
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Iomega
    USB Device: Built-in iSight
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: IR Receiver
    Thunderbolt Bus:
    new etre check:
    EtreCheck version: 1.9.12 (48)
    Report generated 26 juli 2014 13:24:10 CEST
    Hardware Information:
      MacBook Pro (13-inch, Mid 2009) (Verified)
      MacBook Pro - model: MacBookPro5,5
      1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
      8 GB RAM
    Video Information:
      NVIDIA GeForce 9400M - VRAM: 256 MB
      Color LCD 1280 x 800
    System Software:
      OS X 10.9.4 (13E28) - Uptime: 0 days 0:3:27
    Disk Information:
      FUJITSU MJA2160BH FFS G1 disk0 : (160,04 GB)
      EFI (disk0s1) <not mounted>: 209,7 MB
      Macintosh HD (disk0s2) / [Startup]: 159,18 GB (26,73 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      HL-DT-ST DVDRW  GS23N 
    USB Information:
      Apple Internal Memory Card Reader
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Iomega Iomega 500,11 GB
      EFI (disk1s1) <not mounted>: 209,7 MB
      IOMEGA (disk1s2) /Volumes/IOMEGA: 499,76 GB (498,79 GB free)
      Apple Inc. Built-in iSight
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Gatekeeper:
      Mac App Store and identified developers
    Kernel Extensions:
      [not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) Support
      [not loaded] com.caiaq.driver.NIUSBGuitarRigMobileDriver (2.4.23) Support
      [not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.4.23) Support
      [loaded] com.fortinet.fct.kext.avkern (1.0.1 - SDK 10.7) Support
      [not loaded] com.fortinet.fct.kext.fctapnke (1 - SDK 10.7) Support
      [loaded] com.fortinet.fct.kext.fctwfnke (1.0 - SDK 10.7) Support
      [not loaded] com.fortinet.kext.fctrouternke (1 - SDK 10.7) Support
      [not loaded] nl.bjaelectronics.driver.PL2303 (1.0.0d1) Support
    Startup Items:
      ChmodBPF: Path: /Library/StartupItems/ChmodBPF
      HWNetMgr: Path: /Library/StartupItems/HWNetMgr
      HWPortDetect: Path: /Library/StartupItems/HWPortDetect
      StartOuc: Path: /Library/StartupItems/StartOuc
      wpa_supplicant_srv: Path: /Library/StartupItems/wpa_supplicant_srv
    Launch Daemons:
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.fortinet.forticlient.appfw.plist Support
      [running] com.fortinet.forticlient.epctrl.plist Support
      [running] com.fortinet.forticlient.fmon.plist Support
      [running] com.fortinet.forticlient.servctl.plist Support
      [loaded] com.fortinet.forticlient.vpn.plist Support
      [running] com.fortinet.forticlient.wf.plist Support
      [loaded] org.macosforge.xquartz.privileged_startx.plist Support
    Launch Agents:
      [loaded] org.macosforge.xquartz.startx.plist Support
    User Launch Agents:
      [running] com.spotify.webhelper.plist Support
    User Login Items:
      Dropbox
      Emil
      NIHardwareAgent
      FortiClientAgent
    Internet Plug-ins:
      FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
      Default Browser: Version: 537 - SDK 10.9
      AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
      Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      CitrixICAClientPlugIn: Version: 11.1.0 Support
      Silverlight: Version: 4.1.10329.0 Support
      iPhotoPhotocast: Version: 7.0
    Audio Plug-ins:
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
      Citrix online plug-in  Support
      Flash Player  Support
      Native Instruments USB Audio  Support
    Time Machine:
      Skip System Files: NO
      Mobile backups: OFF
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 148.25 GB Disk used: 123.36 GB
      Destinations:
      IOMEGA [Local] (Last used)
      Total size: 0 B
      Total number of backups: (null)
      Size of backup disk: Too small
      Backup size 0 B < (Disk used 123.36 GB X 3)
      Time Machine details may not be accurate.
      All volumes being backed up may not be listed.
    Top Processes by CPU:
          4% mds
          4% WindowServer
          3% Mail
          3% backupd
          1% mdworker
    Top Processes by Memory:
      98 MB com.apple.IconServicesAgent
      82 MB Dropbox
      74 MB Mail
      41 MB WindowServer
      41 MB Dock
    Virtual Memory Information:
      5.66 GB Free RAM
      1.17 GB Active RAM
      346 MB Inactive RAM
      603 MB Wired RAM
      318 MB Page-ins
      0 B Page-outs

  • Excel file can't open via email after upgrading to OSX 10.9.2

    After upgrading to OSX 10.9.2, my Excel files are not readable when sent by email. My version for Excel is 2008 for Mac V12.3.6.
    I have no trouble opening Excel on my computer but cannot seem to send Excel files via email.

    Thanks. Tried that and it works but I had found another alternative.
    Didn't realise but my Excel file had the extension missing even though it was saved as xlsx. To solve the problem, I just clicked on 'Append the File Extension' when I 'Saved As' and it worked. Thanks for the alternative help anyway.

  • I cannot view my videos after upgrading to OSX

    I cannot view my videos after upgrading to OSX. Each video I try to open the message on the black background is Blocked Plug-In. In system preferences I have the latest Java but Flash Player does not upgrade to Flash 12 after numerous attempts.

    HI MortenEJ,
    Thanks for your responce.but already done doing "Restore factory settings" .. and when Im doing "back up from" ..
    I still encounter the same problem. I have important messages in my inbox I want to keep. 
    I even try to upgrade to the newest version. IOS 5.0.1. but still the same..My main problem is my contacts. I dont have "+" add contact button and inside each contact.. I dont have the "edit" button..

  • MacBook can't see my home wireless network after upgrade to OSX 10.8.5

    After upgrading to OSX 10.8.5, my MacBook does not detect any wireless nertworks. My iPad and iPhone work fine, my router has been rebooted, WiFi is turned on, and the ethernet connection is how I am writing this message to you via broadband. There are a half dozen wireless networks in range (according to my iPhone) but the MacBook cannot find the router I am sitting next to. Any ideas on how to correct this issue?

    It appears an SMC reset was required:
    HT5815 I've just done the 10.8.5 update on my MacBook Pro end of 2008, and WiFi don't work after reboot... Impossible to activate it...
    Here is your other post: MacBook can't see my home wireless network after upgrade to OSX 10.8.5
    If you reply to it and marked it "solved", perhaps with a link to that post (copy and paste it, or just say you performed the SMC reset) it will help others find a solution. Thanks!

  • After upgrading to OSX Mavericks my BT peripherals temporarily stop working

    I have a MacBook Pro 2009 with 4GB Ram, my only BT peripherals are a Logitech BT keyboard and Apple Magic Mouse.  After upgrading to OSX Mavericks the day of it's release the overall performance of my MacBook was increased and I was/am very happy with it.  My major gripe/annoyance is that upon opening a new application BT connectivity is totally lost and I have to revert back to my MacBook's keyboard and touchpad for a few seconds before BT comes back, and when it comes back it works flawlessly until I open another app or switch between certain apps.  This issue is new since the OSX Mavericks upgrade, and my hardware setup has remained unchaged from day 1.  It sounds like a software issue, and I was wondering if anyone else has had the same problem or has discovered a solution.  I have cycled power on the machine, and have left it completely off for 24 hrs before booting it back up with the same issue.  This isn't major, just annoying.  The only other thing I have is with Mail and my GMail account seeming not to sync up correctly.  Messeges archived on my iPhone 4S still show as unread on my Mail app even hours after the archive and both devices on the same wireless network, This never happened before the upgrade to OSX Mavericks... Everything used to sync up perfectly... Anyone have any ideas as to what may be going on??? Thanks!!

    Thanks Barry!!! I only reset the SMC and after booting up the system, bluetooth has maintained connectivity after switching between apps, open/closing apps works just as before!!! Thanks again!!! I can't believe such a simple work around would fix such an annoying issue.  BTW I didn't reset PRAM, didn't see the need to because everything works just fine now.  If I could only get the Mail app to correctly sync up I'd be perfect!

  • Command, Control, and Option keys no longer works with Citrix Receiver after upgrading to OSX 10.9.5

    At first my keyboard did not work with Citrix Receiver after upgrading to OSX 10.9.5 and I found the workaround by using "cmd + tab," however, once my keyboard work within Citrix, the "command, control, and option" keys no longer work.  Does anyone have a remedy for this?

    Keyboard no longer works with Citrix Receiver after upgrading to OSX 10.9.5

  • Safari showing text as boxes with A in them after upgrade to OSX lion

    Hi,
    After upgrading to OSX Lion and the new Safari that comes with it 6.0. It is showing a lot of the charachters on some websites as a box with a capital A in them. These are then pastered all over the site.
    If i go to other browsers it is fine. Also when i copy and paste these A boxes it to the search bar it shows the correct text. But when viewing the page it is impossible to view the text and makes for an unpleasant browsing experience.
    Any idea how to fix this issue? Is it a font issue? I have not changed any of my fonts and I would assume that the browser would be using a standard web font.
    Any help on solving this riddle would be appreciated.
    Thank you.

    Font problems and management in OS X
    Troubleshooting Bad Fonts in Mac OSX

  • Curve crashes after upgrade to OS 4.5.0.81

    Curve crashes after upgrade to OS 4.5.0.81 
    Ever since I upgraded to the T-Mobile handheld OS 4.5.0.81, my Curve crashes several times a day down to a black screen. I can't power back up on battery -- I have to plug in to an AC source, then power back up.
    Hourglass remains on for quite some time to boot up, then I get a message about verifying security settings.
    Curve usually crashes when I'm on a call, although now it seems to be happening when I'm using any of the phone setting menus.
    I've already tried 1) freeing up memory on the SIM card by deleting pictures 2) doing a clean install of the handheld software using Desktop Manager.
    It's still crashing. My BlackBerry is two months out of warranty (of course!). T-Mobile says I have to buy a new phone. I think it's a software issue (I've used the phone with no problems between 3/1/2008 and 4/4/2009).
    Any help/insight would be appreciated.
    Message Edited by wrdywmn on 05-11-2009 07:34 PM
    Solved!
    Go to Solution.

    Below there is an excerpt from page to link I provided above:
    What If I Want To Downgrade?
    Forum member 'bfrye' made a good guide: Here is a quick install guide to your blackberry. This should easily cover reinstallation of OS and reverting back to previous OS version as well.
    1. Download the version of OS you want to install from your carrier's website.
    2. Extract or install the files from the previous step. They will automatically install into the correct location. This location will be C:\Program Files\Common Files\Research in Motion\Shared\Loader Files. Under this directory you will see directories with the model number of your device (if you installed the correct files) followed by a version number. Under these directories will be a host of .alx and .cod files. Do not modify or delete these files. They are needed to install the new OS.
    3. Assume the BlackBerry Handheld Manager is installed, when you plug your device in, a popup will appear and ask if you want to upgrade your device. Choose upgrade and follow the steps given by the Application Loader. If you have any 3rd party applications you would like to keep, locate and select them at this time to avoid having to reload them after the new OS is installed.
    4. This will also be the time the apploader will ask if you want to erase all data and reload or backup and restore the data on your device. Choose your preference and continue.
    5. Typically a complete OS reload with backup and restore can take anywhere from 5-15 minutes depending on the amount of data on your device to restore.
    6. The apploader will inform you when the process is complete. After this, the device will automatically reset itself (sometime this will take longer than a normal reboot) and once completed and on, your device will be upgraded and ready to go.
    Now if you wish to downgrade your device to a previous version, many of the above steps will apply.
    First, you will have to remove the newer OS from your PC. Do this by going to add/remove programs in the control panel and removing the software for the new BB OS. Make sure desktop manager is not running when you do this. After complete, restart the Desktop Manager.
    When you plug in your device, if everything went well, the Desktop Manager should tell you that your PC has an older version of desktop tools than is installed on the device. It will give you an option to keep the version on your BlackBerry or downgrade to the version on your PC. You will want to select downgrade and let apploader do the work.
    Should this method fail, you will have to download the file javaloader.exe from the internet. Place it in a common directory (I usually put mine in the Loader Files directory for easy access. From the directory you have javaloader.exe installed in type "javaloader -usb wipe". This will completely erase all data and applications from your devie. Now navigate to C:\Program Files\Common Files\Research in Motion\AppLoader and delete the file vendor.xml. Now plug in your device and install the new OS from scratch. Open apploader and select the USB port as your connection. It will then bring to you to the main apploader screen and all the OS packages will be listed with status as Install.
    If you have question beyond the scope of this document please feel free to post them. However I suggest reading and rereading these steps to ensure you have tried the most basic and tried steps to load or reload your OS. Have fun and enjoy!
      Have you done all steps described ?
    if your issue solved set "Solution" mark at the relevant post

  • After upgrading to osx 10.9.3, my external hard drive was not able to mount, but it can be mounted without issue in osx 10.6, how do I solve it? it was formatted by disk utility.

    Hi
    After upgrading to osx 10.9.3, my external hard drive was not able to mount, but it can be mounted without issue in osx 10.6, how do I solve it? it was formatted by disk utility.
    Thanks
    PT

    From the menu bar, select
     ▹ System Preferences ▹ Energy Saver ▹ Power Adapter  
    and uncheck the box labeled Put the hard disk(s) to sleep when possible, if it's checked.
    If the drive has more than one interface (USB, FireWire, Thunderbolt, eSATA), try one of the other interfaces.
    Check that the data cable is securely inserted at both ends.
    Try a different cable.
    If you're connecting the drive through a hub, connect it directly to a built-in port on the Mac.
    If you're connecting it directly, try a different port.
    Disconnect all other devices on the bus, or as many as possible.
    Test the drive with another Mac. Test another drive with this Mac.
    If the drive is bus-powered, but has an AC adapter, connect the adapter.
    Start up in Recovery mode and launch Disk Utility. Is the drive recognized?
    Start up in Safe Mode and test.
    Reset the NVRAM.
    Reset the System Management Controller.
    If the drive doesn't work under any of the above conditions, and if another drive does work with the same Mac, then the drive has failed. You may be able to salvage the mechanism by removing it from the enclosure and installing it in another one, or in a drive dock.

  • IPhoto is extremely slow after upgrading to OSX Maveric

    Has anyone noticed that iPhoto is extremely slow after upgrading to OSX Maverick

    I've noticed that it isn't.
    There are 9 different versions of iPhoto and they run on 8 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
    - What version of iPhoto.
    - What version of the Operating System.
    - Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
    - History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
    - What steps have you tried already to solve the issue.
    - Anything unusual about your set up? Or how you use iPhoto?
    Anything else you can think of that might help someone understand the problem you have.

  • Webcam not working for Macbook Air 2013 after upgrading to OSX Mavericks? Yahoo/ Google/Skype cam chats not working. Facetime works though. Any updates of Mavericks released to fix this?

    Webcam not working for Macbook Air 2013 after upgrading to OSX Mavericks? Yahoo/ Google/Skype cam chats not working. Facetime works though. Any updates of Mavericks released to fix this?

    I have a MacBook Pro Retina display: 15.4-inch late 2015 with OS X Mavericks install, only on second week. 
    Insight works on FaceTime, Skype, but yahoo program does not show insight cam in dropped down.
    Now when I got my new MacBook Pro, I down loaded all new Skype (worked tested), FaceTime (Worked Tested), Yahoo (not worked)
    Fix:
    With the new Maverick you have to use there messager program Version 8.0 (4218). Once I add my yahoo account video works again.
    It also supported AOL, AIM, Google Talk, Jabber.
    Guess I miss it frist time... hope this helps...

  • Keyboard shortcut command-w stopped working after upgrading to OSX 10.9.4

    Dear all,
    after upgrading to OSX 10.9.4 the keyboard shortcut command-w stops working after about 30 min of having the machine powered on. Interestingly, this phenomenon is not restricted to a certain app (Safari, etc.).
    In system preferences > keyboard all settings have been set to "default".
    Anybody else having the same issue?
    Many thanks,
    wolfgang

    Hi folks,
    just as quick documentation for possibly other error sources for the problem "shortcut command-w not working":
    If problem persists close all applications (allL!). Then open one app like Safari, open several tabs and check whether command-w works.
    Reason: it could happen that you've set command-w inadvertently in another app like Snagit. And when setting this the app did not tell you "listen dummy, this is a standard command, do you really want to replace a standard command with a app-specific command. Don't be surprised if it doesn't work when the app is running."
    This is what happened to me. So close all apps and check whether problem persists.
    reg,
    wolfgang

  • After upgrading to OSX 10.6.8 I am unable to burn a CD. Is this normal or is my drive done?

    After upgrading to OSX 10.6.8 I am unable to burn a CD. Is this normal or is my optical drive done?

    On looking at the secure.log on the iMac with OSX10.6.8, I see these entries at each attempt to scp into the iMac:
    Dec 29 11:06:20 molika sshd[7248]: in pam_sm_authenticate(): Failed to determine Kerberos principal name.
    Dec 29 11:06:26 molika sshd[7246]: Accepted keyboard-interactive/pam for prowat from 137.110.243.132 port 35571 ssh2
    Dec 29 11:06:26 molika com.apple.SecurityServer[26]: Session 0x236a14 created
    Dec 29 11:06:26 molika com.apple.SecurityServer[26]: Session 0x236a14 attributes 0x20
    Dec 29 11:06:27 molika com.apple.SecurityServer[26]: Session 0x236a14 dead
    Dec 29 11:06:27 molika com.apple.SecurityServer[26]: Killing auth hosts
    Dec 29 11:06:27 molika com.apple.SecurityServer[26]: Session 0x236a14 destroyed
    I don't know what to make of this.
    Peter R

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