Awakening Officejet Printer 4610/4620 from sleep to print by wireless from HP Laptop

If I leave the Officejet 4610/4620 Printer on for several hours, I have to turn it off and back on if I want to print from an HP Laptop, Windows 7, using a wireless modem.

Hi,
Please install this firmware update for the printer.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-104396-2&cc=us&dlc=en&lc=en...
Although I am an HP employee, I am speaking for myself and not for HP.
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Deskjet 6988 printer to wireless network (Envy laptop w/ Windows 8.1)

I've had my HP Deskjet 6988 printer for years and always had it connected to my desktop via USB 2.0 cable. I purchased a HP Envy laptop with Windows 8.1 and want to connect the printer via my home network/Belkin router, as the USB 2.0 cable that came with the printer doesn't seem to work in the Envy USB ports for direct printing . The software disk didn't work in the laptop, so I downloaded the software and utility (print and scan) software for 8.1 from the HP website.
I ran the downloads, the setup wizard started, said "The wizard will connect to the internet and help you install the best available software for your printer." I clicked next and a window opens "Discovering device" and then another "Retrieving install device" then...nothing. The wizard window closes. My setup manual is useless. It tells me to use the wizard on the software disk that doesn't work on my laptop (and is outdated and for the wrong OS anyhow, because it was for my desktop, which ran on VIsta.)
I did somehow manage to get the printer installed on the laptop - I can see it under the available printers. And if I have an ethernet cord connected directly from the printer to my router, it will print. But if I unplug the ethernet cord, it will not print. I can't keep the ethernet cord plugged in for printing, because the router is in my living room, behind the TV and my office is upstairs. I would rather not keep my printer on the living room floor by our TV, so I really need it to work wirelessly!
My problem is - how do I get the printer added to my home network (Belkin router). The wireless router is all set up and working - I'm actually using it right now to access the internet and post this message.
So, my printer is installed on my laptop. The driver is the most recent, intalled today from HP.com and I don't have a software disk to use for a setup wizard.
What are the next steps to connect my printer to the network, so I can print wirelessly? Hopefully, I've given enough information. I've read all of the help sections on HP.com customer service and none of them seem to tell me what to do.
Thank you!
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Through a lot of trial and error, I actually figured it out myself. I did a lot of jumping around, so hopefully I remember everything I did:
1) Install the printer driver using the disk or download.
2) Connect the printer to the router using an ethernet cable, which looks like a big phone cord (no need to connect the printer to your laptop.)
3) Bring up the laptop's system "search" on your laptop and in the search type "Network" then click on "Network" link to open it.
4) You should see the printer icon listed under your computers and other devices already found on the network.
5) Double click/tap on the printer icon and it will open the printer's "web page" in your browser.
6) Click/tap the "Networking" tab near the top of the scren.
7) In the left sidebar, under "Connections," click "Wireless" to open it.
8) Start and use the wizard to enter your router information. (Make sure to give the printer a distinct name here, so you can distinguish it from any other printers listed on your laptop. For example, I named mine "Deskjet 6988 Network")
9) Unplug the ethernet cord from the printer.
10) If your wireless printer doesn't show up in the list of printers when you go to print something, you have to add it:
11) Open the laptop system search again and type "Devices and printers" and click/tap the link.
12) Click the "Add a Printer" link near the top. The computer will search for printers and the new networked printer should appear in the list (Hint: it wil have an IP address listed under "Address" column rather than a file.)
13) Add the networked printer and run the test print to make sure it works. Make it your default printer and can delete any of the other 6988 printers listed if you want to.
14) You should now see your networked printer in the list of printers when you go to print something.
Hope that helps someone else some day!

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At a new job and looking for directions on setting up to print on a HP officejet pro 8600 plus from a samsung notebook.
Can you please help me?

Hello JoeA12345
Welcome to the HP Forums.
I see that you looking for some assistance with setting up the printer on your new notebook.
So I can better assist you, please respond with which Operating System you are running:
Which Windows Operating System am I running?
Write me back when you have time and I will be happy to help.
Cheers,
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W a t e r b o y 71
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Officejet Pro 8500A Premium will not print from my laptop

I have an Officejet Pro 8500A Premium. I jus had ot reload my driver thinking it would resolve the below issue but it did not. The connection string is laptop -> docking station -> ethernet to router -> ethernet to printer. On my laptop I can see the ink levels of the printer so there is a connection but when I attempt to print and select the Officejet 8500 (non fax) printer, it attempts to print to the 8500A fax and then pops up with a fax box.
Additional Information:
I have tried the following:
- Changed the port for the 8500A fax
- Tried to set the default printer from the fax to the network printer - received an error message: Operation could not be completed (error 0x0000709). Double check the printer name and make sure that the printer is connected to the network.
This question was solved.
View Solution.

Hello coolhandluke2,
Welcome to the HP Forums.
I see that you are having issues when attempting to print from your Laptop.
I also see that you are getting an error 0x0000709.
I do have a few suggestions we can try.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
I am also going to give you a document that deals with a 'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error Me....
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
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W a t e r b o y 71
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HP Officejet 6700 Premium - Won't print from my laptop.

HP Officejet 6700 Premium - Microsoft Windows 7 - I get a message on my Dell Laptop that says my printer is offline. The connection between the laptop and printer is wireless. I can run copies by placing them on my printer, but the printer is not reading instructions from my laptop. I cannot even print a test page when the instruction is given from my laptop.

Hello,
In addition to what "banhien" mentioned. Obtain the IP of the printer.
On the PC desktop > START > All Programs > HP > Officejet 6700 > Update IP , then type in the IP obtained from the printer.
Regards,
Jabzi
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Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

I can't print from macintosh laptop unless I print first from my desktop. officejet 6500a

i have a macintosh laptop. I can't print from it unless I print first from my desktop. officejet 6500a.
it says: "communication failure. the computer is no longer able to communicate with the printer."
Yet, once I print something from my desktop, I can print from the laptop just fine, until I turn one of the machines off...

Is the printer connected to your wireless router? What router? What version of OS X?
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I am employed by HP

Printing from web pages is excruciatingly slow with most recent upgrades of Firefox .Use an iMac and an HP officejet printer. Printer works fine with Safari and woodprocessed files, but not with Firefox and web pages.

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Hello and welcome to the Apple Discussions Forum.
I have hardly any experience with HP printers but since your posting has not been replied to yet I thought I'd offer some assistance.
With the printer status and ink levels working, it shows that you have a connection to the printer. So I would look at the issue being with the protocol being used for the print queue on the Mac.
Since you have XP and Vista working, I would check the printer queue configuration on either box. In XP, go to the Properties and select Ports. Click the Configure Port tab to view the connection. If you are using RAW, then this is known as HP Jetdirect-Socket on OS X. So if you are not sure what protocol was used before I would create another printer queue, this time selecting IP > HP Jetdirect-Socket. Then enter your IP address and select the K5400dn from the Print Using menu.
If this still fails to print then please reply. There may be limitations with adding the HP driver this way that I am not aware of. There may also be other driver options you can look at, such as HPIJS. If Greg Sahli reads this posting he has expert knowledge on this matter and will be able to offer some guidance.
PaHu

I have an HP Officejet 6500 E709N that I can't print from but only from my laptop

This printer used to work great. My desktop and laptop were both running Vista. After a while it stopped printing from the laptop, but continued to print from the desktop. I changed to Windows 7 for my laptop and it worked for a while then I couldn't consistently print from my laptop. The desktop (HP desktop) never has a problem. I recently got a new HP laptop with Windows 7 and the first couple weeks it printed fine, but now it still prints from the desktop but never directly prints from the laptop. The Printer window says "user intervention required" but I can find no problems. Again it ALWAYS prints from the desktop. All computers are connected wirelessly through a wireless router. Sometimes when I try to print from the laptop I will find it printed a day or two later. i don't know when it prints and it doesn't always do it. I have tried to uninstall and reinstall on both computers, I've tried the HP Print and Scan Doctor, and I've tried turning print sharing on and off all to no avail. Can someone help me?

You are receiving the error in the print queue status window. User Intervention on that screen can mean a number of things.
Are the cartridges in the printer HP genuine or third party cartridges? I have come across several posts that indicate the issue with this error on the computer was related to using third party cartridges as the problem went away after inserting genuine cartridges.
This post and this post indicate that faulty third party cartridges were at fault.
This post indicates that logging out of the computer and rebooting it resolved the issue.
You can also review this Microsoft Answer's post from a support engineer. Method 1 and Method 2 have already been performed, so start with method 3. The FixIt in method 4 is a different FixIt than what we have already tried.
Let me know what happens.
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I got this printer for Xmas and have spent hours trying installing, reinstalling using Scan/Print Doctor software, etc. I run a home network through Uverse Gateway. The router is a 2Wire 3800HGV-B. I am not runing a firewall on my desktop just A/v Avira. I can ping the printer successfully from my laptop, but just can't print to it, Running Win 7. Connected to network through Ethernet cable to router.
The printer is gryed out. When I go to device manager I find that it has a Code 28 stating driver is not installed. When I try and install the basic driver the OJ6600 exe file just hangs on Checking Netowork Environment.
In one of my previous installations I did get it to work through a USB cable, but find it totally impractical (distance) and part of the whole reason we got a wireless. I now save docs on flash drive, take them to Laptop to print. Have called support with no luck. Most recently changed ports, but realize something does not allow the driver to install which I can not figure out.

OK, print off a network configuration page.
Press the Power button ( ) to turn on the product.
Touch the Right Arrow ( ) to display the second navigation screen.
Touch Setup ( ).
Touch Network .
Touch the Down Arrow ( ), and then touch Print Network Configuration.
NOTE:
Your product's printed configuration page might look different than the example in the following figure.
Figure 8: Example of the Network Configuration Page
Image: An example of a Network Configuration Page
After this open Internet Explorer and in the address bar type in the IP address it gives you on the network configuration page, and then hit enter.
This will bring you to the printers EWS. Once you're on the page go to the tools tab, and then scroll down and select print self-test page.
Let me know if it prints the test page out.
THX

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My printer loses wireless connection to my router when it goes to sleep and I have to input the WEP key again. As long as the printer is awake it works fine. The wireless light remains on.
Printer is HP Officejet Pro 8500A Plus and the router is a Verizon 7500.

If you mean WPA, that is good.
Let's set a static IP address for the printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS. This is Google DNS. You can choose another external DNS if you wish.
- Click 'Apply'.
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you may need to redo 'Add a Printer' using the new IP address.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP OfficeJet Pro 8500 goes to sleep, but often wakes up when it shouldn't

HP OfficeJet Pro 8500 goes to sleep, but often wakes up when it shouldn't. This happens over and over. It used to sleep until I sent something to be printed. I now shut the printer down, but that takes a long time to start it up.

When you finally get around to looking at my post, never mind.
I reset the factory defaults on the printer and reauthorized my WiFi network.
Now it is working.

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Have downloaded drivers from HP, turned off laptop firewall to ensure no blocking and still no luck. Any suggestions would be welcome. Thanks.

Download and run this: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03286146&cc=us&dlc=en&lc=en
What does it say?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP Officejet Printer Status

HP Officejet Printer Status - ERROR PRN - does any one know how to fit.

Hi @crui ,
Thank you for visiting the HP Support Forums and Welcome. I have read about your HP Officejet Printer and an issue with printing. Here is a link to the HP Print and Scan Doctor. The HP Print and Scan Doctor will run a check on your system and the printer.
Are you getting an error message on the display panel?
Plug the power adapter directly into a functioning wall outlet. Do not plug it into a power strip, surge protector, or secondary power source. Unplug the printer from the power and press the power button several times while it is unplugged. Here is a document that gives you steps to follow.
Please let me know.
Thanks.
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Unable to print from my laptop using the wireless connection..

I have configured my HP 3540 series as Wireless printer. The diagnostic tools can detect the printer wirelessly on my laptop and a test page is being printed out without issues. However, when I try to print a document from the same laptop I am unable to get it printed.
I am sure the printer IP is getting detected on the laptop and is configured properly.
What else can I check to resolve this issue.
Note: I get the same issue if I connect the printer through the USB cable provided.

Hello naveen8549,
Welcome to the HP Forums.
I see that you are having some printing issues.
I suggest that we start off by running the HP Print and Scan Doctor. Let me know if you see any error codes or messages.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Awakening Officejet Printer 4610/4620 from sleep to print by wireless from HP Laptop

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