AWK Firmware Update 1.1 Broke Keyboard.

3 battery keyboard updated successfully and worked fine for 2 days after the update. Started pushing random characters by itself and keys repeating by itself (impossible to type a 5 letter word without a lot of junk), some symbols not even on the keyboard.
Tried changing the batteries and re-pairing it and it wouldn't re-pair. Keyboard was detected but always "Error connecting" tried it on a Windows machine and wouldn't connect either.
Ended up taking it back under warranty and it wouldn't pair with the stores Mac either. Got a replacement 2 battery keyboard.
Seems suspicious that it died 2 days after the firmware update.

same story here, worked fine for exactly 2 days and now will type NO letters at all.
see more here:
http://discussions.apple.com/thread.jspa?threadID=2316340&tstart=0
Apple, PLEASE ADDRESS THIS!

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Downgrade from Leopard to Tiger after Built-In Keyboard Firmware Update?

Can I downgrade from Leopard to Tiger after having applied the Built-In Keyboard Firmware Update 1.0? This firmware update requires OS 10.5.2 or higher to be installed. Now that it is installed can I downgrade back to Tiger (10.4.11)?
I have a MacBook Pro 17 (late 2006). It ran perfect except for the occasional ignored first key press problem that these MacBook's have. In late December I upgraded to Leopard (10.5.6) and installed the Built-In Keyboard Firmware Update 1.0 that is suppose to fix the ignored first key press problem. Ever since then I have had constant keyboard & trackpad failures. When the built-in keyboard fails, thankfully I can still use an external USB or Bluetooth keyboard & mouse. I've tried everything. I've reinstalled Leopard four separate times, reset PRAM, reset SMU, repair permissions, pressure on the keyboard cable under the battery (even though I don't think this version of the MacBook has that problem). Nothing restored my internal keyboard and trackpad. During this process I tried to re-install the Built-In Keyboard Firmware Update using the original package file that I had downloaded, however I was given a message that the keyboard didn't need to be update because it already has the updated functionality and the installer package would then quit. Then I remembered that the original firmware update actually installed a Keyboard Firmware Update application in my Utilities Folder. When I ran the Firmware Update application in the Utilities Folder it instantly fixed my keyboard problem! Unfortunately the keyboard fix is not stable. It fails 2 to 3 time a week. Running the Keyboard Firmware Update application fixes the problem every single time, but this renders my MacBook useless as a portable (I have to have an external keyboard/mouse to run the Firmware application). I have, incidentally, tried all the other suggestions in the many keyboard threads in this forum (putting the computer to sleep, restarts, shut downs, PRAM & SMU resets, repairing permissions, running other applications, etc.), and nothing works except reinstalling the Keyboard Firmware Update using the application in the Utilities Folder. At this point I just want to downgrade to Tiger and go back to the way it was. I'll happily take the ignored first key press problem over a completely dead keyboard.
Please help.

Hi,
I was just wondering how you were able to get the macbook to accept the update? I had to take mine to apple store and get entire keyboard and trackpad replaced in my macbook. They then told me to ignore the update cause they did not have any other keyboards to replace if it happened again.

Kernel panic when I try to run Aluminum Keyboard Firmware Update

Hi,
I'm trying to run the Aluminum Keyboard Firmware Update and every time I try, as soon as I've entered my admin password I get a kernel panic. I've tried it 5 times and it's the same every time - I click Update, I put in the password and bam.
Anyone else had this?

If you don't get the KP when booting from the internal, then suspect a corrupt installation on the SSD or that the SSD is causing the issue. See
What is a kernel panic,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics, and
Tutorial: Avoiding and eliminating Kernel panics for more details.

MacBook Keys not working even after KeyBoard Firmware update

My friend's sister bought me a MacBook from the US last October. Fortunately, Apple announced the release of Leopard also on the same month and I got a free upgrade to leopard. I installed leopard about 3 months back. My keyboard was working fine when I had Tiger installed. After I installed Leopard, I remember installing a Keyboard firmware update once through the Software Update.
About two three weeks back, my MacBook started acting wierd. Some keys were not working (mostly 't', 'q', left shift, left command, zero which is not working even now. I couldn't close the last bracket because the key is not working. I am a php programmer and I can't think of living without the closing bracket and zero keys . But most of the keys works on and off.
After seeing on several sites that it is a problem with firmware, I once again downloaded the firware update, but couldn't install it since the installation wizard says that my system doesn't need it.
Can someone plz tell me what to do now? Will reinstalling help?
Thanks in advance.

The problem persists everytime I restart my system or wake it up from sleep. But each time different keys have problem. I am now downloading update 10.5.4. Can someone plz help me?

Aluminum Wireless Keyboard not working properly after Firmware update 1.1

Hi,
Well, as the subject says, my keyboard is not working properly after I updated the firmware. The problem is that several keys (delete, down arrow, brackets and apostrophe) stopped working right after I installed the update. I never dropped it or hit it. And I did not stop or interrupt or did anything during the install. I take very good care of it.
I have already tried toubleshooting with the support page, restarting the iMac, taking off the batteries, setting it up with bluetooth again, going back a week with time machine and to reinstall the firmware. So, if you have something new for me to try, I will really apreciate it.
Thanks in advance.
Franco.

I have 24" iMac with the Apple wireless M&KB - I know this is basic but have you tried a fresh set of batteries? My KB will refuse to establish connection when batteries are on the weak side the firmware update may just be a co incidents. If your wireless mouse is working OK then I would guess the blue tooth is functioning.
Not sure about the 10.49 download - are your other file downloads completing properly? Are there any error messages?
Steve

Hi, i have zte open c with Fos 1.3 and there is no russian keyboard in settings, how can i install it? (i do not use linux) may be there is firmware update?

hi, i have zte open c with Fos 1.3 and there is no russian keyboard in settings (rus locale working fine), how can i install it? (i do not use linux) may be there is firmware update or something in market?

To give an update on this issue, here is the latest information I have:
"Indeed the current eBay Open C doesn't come with root privilege. Now ZTE is going to put an engineering build on their website for users to download and flash."
I will update this thread as I know more information. Thank you for your patience.
- Ralph

Built-In Keyboard Firmware Update 1.0 fails with error 23:3 on MacBook 2,1

I attempted to install "Built-In Keyboard Firmware Update 1.0" on two laptops tonight.
Macbook Pro 3,1:
Hadn't experienced the issue that the firmware would resolve. Installed the update anyway, successfully, and continued to have no problems since.
Macbook 2,1:
Hadn't experienced the issue that the firmware would resolve. Tried to install the update, but it failed with error "23:3". After the failure, the keyboard was non-responsive for about 30-60 seconds, during which time I assume it restored/re"booted" itself. Keyboard function was restored automatically after this time, though there was no indication that it would return, and I had to suffer a minor sweat. Still, I didn't learn I power cycled the system and tried again, but the update never installed successfully.
Lessons learned -
If it ain't broken...
That said, Apple seems to have designed their hardware well enough to be able to recover from a failed firmware update. In this case, you just have to pray a little until the keyboard responds again.
Apple: be so kind, let us know what 23:3 means, and if needed, update the Firmware Updater.
//

Hi,
I was just wondering how you were able to get the macbook to accept the update? I had to take mine to apple store and get entire keyboard and trackpad replaced in my macbook. They then told me to ignore the update cause they did not have any other keyboards to replace if it happened again.

MacBook Pro EFI Firmware Update/Keyboard update- Do I need this?

Software update is offering me the MacBook Pro EFI Firmware update and a Keyboard Firmware update.
I have not experienced any issues at all with my MacBook Pro.
Should I install these updates anyway?
What is the best practice? Should one just update everything all the time? If I do not, could I fall behind, and could I be forced to dig up older updates down the road to catch up?
Thanks.
Message was edited by: Trisha K

"These updates do not offer any links or further information."
If software update does not offer an explaination, then it can be found in Apple Downloads.
About Mac Pro EFI Firmware Update
About MacBook, MacBook Pro Keyboard Firmware Update

BUG: text rendering problems after keyboard firmware update

Hey all!
Just letting you know that today, after installing the keyboard/mouse firmware update 1.0, the font rendering in many applications become weird, letters may overlap, see some screenshots:
http://artemio.net/tmp/apple/bug1.png
http://artemio.net/tmp/apple/bug2.png
My system is iMac Intel Core Duo 17", 2 GB RAM, 250 GB HDD, Mac OS 10.4.6.

Just to clarify, that was a software update, not a firmware update. I don't think the keyboard has any resident firmware.
Since this is a new update from Apple, and there have been very few posts about problems after it was installed, (I have seen a couple here) I think that you should call and speak directly with an Apple Customer Service rep. That way Apple knows some have issues with the update and they may have suggestions.
Let us know what they say.

Problem with external keyboard after firmware update

I had an external keyboard plugged into my Macbook Pro (I normally use it on my Power Mac G5). Did a software update on the Pro, had an update for the Aluminum keyboard. Didn't notice it saying not to have any external keyboards plugged in. After the software failed to update because of my external being connected, the external stopped working, both on my Macbook and on my G5 tower. When I connect a mouse to the keyboard, the mouse still works completely fine. But typing won't work.
Any idea of what I can do to fix this?

Reload the firmware update and make sure it completes.

Aluminum keyboard firmware updater caused my Mac not to boot.

After installing the recent (4/8/08) keyboard firmware update, my iMac G5 refused to boot past the grey apple screen, too. Got the spinning paddle, but multiple hard shutdowns and restarts failed to get it past that point.
I ended up booting the Leopard Install DVD and tried to reboot into my backup, a Superduper clone of the drive from the previous night. Wouldn't do it -- got the same result.
Used Disk Utility (on the Leopard DVD) to repair the disk/permissions. The only significant repair was this:
permissions differ on "private/var/log/secure.log," should be -rw-------, they are -rw-r-----.
Now, I don't know what that means, but maybe it's relevant.
I rebooted -- and still was unable to get past the grey screen. I tried repairing permissions a second time (and nothing unusual came up) and it still failed to fix the startup problem. I also used the repair disk function (between permissions repairs) and that had no effect, either.
Ultimately, I was forced to do an archive and install of Leopard, which then allowed me to boot successfully.
Really disappointing -- this is the kind of thing I expect Windows users to have to deal with, not us.

I have MacMini with Wired Aluminum Keyboard. I have all the current Firmware and Software updates. The computer will not startup with the install disc using the "C" key nor will it start up with my second attached hard drive using the "Option" key. Now if I use my old Black Apple Keyboard both of these functions work beautifully.
The real problem is the lack of knowledge about this on the part of Applecare and the Geniuses at the Apple Store. They don't even know about these discussions on the Apple Site nor any other internet site that is discussing or has discussed this issue.
I wasted 2 hours with Applecare. They had me do the usual things such as resetting the Pram, disconnecting all cables and resetting the startup manager. You name it they just follow the book and waste your time and theirs.
Their final conclusion was that my keyboard was defective so they made an appointment for me to bring it into the Apple Store. The Genius in the Apple Store hooks my keyboard up to another computer. I don't remember which model it was but I know it was not a Mac Mini. Anyhow he comes back and tells me my keyboard is fine. He says the RAM in my Mini has gone bad. So I replace the RAM. Still have the same problem.
Well unless someone in this discussion group can tell me what the REAL problem is, I will keep my old Black Keyboard close by.

Aluminum Keyboard still sticking after firmware update

I purchased my iMac last week, and have run all the system updates. The day I bought it, one of the keys stuck momentarily, but quickly stopped, so I let it pass...since one of the udpates I ran later that day was the keyboard firmware update. Today, though, the decrease volume key stuck. And stayed stuck. To get it to stop sticking, I had to shut down the iMac, unplug it, and the plug it back in and reboot. I've searched online here and via google and saw a few references to this firmware update (Aluminum Keyboard Update 1.0):
http://www.apple.com/downloads/macosx/apple/firmware_hardware/aluminumkeyboardfi rmwareupdate10.html
I've downloaded the update, but it tells me it's already been run (it has, I ran it when I bought the machine). I double click the firmware updater in my utilities folder and it tells me I'm up to date... So, what now? Anyone else still having problems after the update? This *****...I finally convinced my wife to make the switch and I end up with a problem that the fix won't fix...
Thanks in advance for any suggestions!
Robert

Did you get it fixed and how? I'm having the same problem with my iMac that I just bought. Now, I'm surfing the net for answers.
I do plan to bring my machine to the nearest service center this weekend. But, if anyone can help, please do.

MacBook Pro Keyboard Firmware Update 1.0

... now available via Software Update. Thank heavens! See, we weren't imagining it. From the installer:
"This MacBook and MacBook Pro firmware update addresses an issue where the first key press may be ignored if the computer has been sitting idle. It also addresses some other issues.
The update package will install an updater application into the Applications/Utilities folder and will launch it automatically. Please follow the instructions in the updater application to complete the update process."
Lots more information here:
http://docs.info.apple.com/article.html?artnum=307355

you will probably need to take it into apple. firmware updates are a very serious matter. firmware is your hardware's version of a driver. if the firmware update was halted, chances are that the hardware is now worthless.
what i would try before taking it in:
first, plug in an external keyboard and mouse to see if you can try executing the update again. if that fails, you may try to re-install leopard in an effort to overwrite the firmware update. if that fails as well, take it to apple as they will probably need to replace any hardware which has incomplete or corrupted firmware.

2009 Aluminum keyboard firmware update 1.0 keeps appearing

I recently brought my 2009 Aluminum keyboard from home to work to use with my 15" MBP running 10.8.3 (MBP: 2.8 GHz Intel Core 2 Duo, 4 GB RAM).
In the App Center there is listed an update for the keyboard, the 2009 Aluminum keyboard firmware update 1.0. I have installed this update at least twice, if
not more, and it continues to reappear as an update. The keyboard works just fine with the MBP, no problems at all. Just curious as what may be the root cause, if known, and what to do about it, if anything other than ignoring the update.

Download this update manually and install it > http://support.apple.com/kb/DL997 Then, that upgrader will appear in /Applications/Utilities, so open it, choose the keyboard and it will be upgraded to the latest version available for that keyboard

Keyboard Firmware Update 1.0 causes immediate kernel panic

Has anyone else encountered this issue? I have tried twice to no avail now to install the keyboard firmware update. I'm curious if anyone else has encountered this problem.
Given that I haven't had any keyboard problems, I am guessing that I can just ignore this update.
Note that contrary to the comment accompanying the installer that it will launch automatically, I had to start it manually both times.
Leopard's quality of updates has really tanked in relation to Tiger's. I have never seen a kernel panic before upgrading to Leopard... in fact, until Leopard, the kernel was so stable with Tiger that I was lulled into thinking that Macs don't have kernel panics. Leopard has provided abundant proof now to the contrary. I think that's a shame.

David
You should also report this to Apple at <http://www.apple.com/feedback/> so that they can check whether there is a bug in the update or somewhere else. If they receive several similar feedback messages it will alert them to a problem. Generally they don't respond directly unless they want further information such as a copy of the installation log.
You could also attempt a re-instal in safe mode (startup holding the shift key until the Apple logo appears. If you haven't recently done so use Disc Utility to Repair Permissions and see whether this finds any problems. Even startup from your installation dvd, select language, then choose Disk Utility from the top menu and Repair Disk. All of these processes may allow the installer to complete its task.
Note that some firmware updates are slow completing their tasks and usually they advise that there should be no other activity on the computer until the process has completed. I've seen it mentioned that the computer may look to have frozen but to wait - not for ever though!
Neville

AWK Firmware Update 1.1 Broke Keyboard.

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