Azure Backup no longer working OBEngine issues?
I have a problem with the Vault backup since a while now (started around 22-10). The snap in reports the following error when I try to run a job manually:
"Error details: The Microsoft Azure Recovery Services Agent cannot connect to the OBEngine service. Verify that the OBEngine service is present in the Services Control Panel and that the port 6049 is available."
I read a few articles online and I noticed something has changed regarding the connection method between the server and the vault. I downloaded and installed the newest Azure client 2.0.8694.0 and downloaded a Vault Credential file. When I do the ‘register
server’ I receive an error at the end stating:
"Failed to set the encryption key for secure backups. The encryption passphrase provided does not match with passphrase associated with the following server: Server.Domain.local Ensure that the encryption passphrase is configured properly."
And I am still receiving the first error when I try to manually start a back-up job. I have also deinstalled the Azure client and installed it again. I have turned off the firewall and virus scanner. I checked if the service was running, it is. I also rebooted
the server. Is there anyone who can help me out? It did work fine before it just got ‘broken’ somewhere along the line.
The installation steps are understandable and I’ve followed all steps you basically described … couple of times…and I end up with the same error message: “Following error occurred during Microsoft Azure Backup SnapIn operation.
Error details: The Microsoft Azure Recovery Services Agent cannot connect to the OBEngine service. Verify that the OBEngine service is present in the Services Control Panel and that the port 6049 is available."
The Microsoft Azure Recovery Services Agent (obengine) service is up and running (Started/Manual).
When Microsoft Azure Recovery Services Agent SnapIn is closed and reopened the same message appears in the SnapIn window immediately after opening.
Yesterday I created new backup vault, downloaded and installed Agent, registered server with new credentials, scheduled backup, clicked backup now and …oops same error message…thus
looking for ideas.
Rob
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Description
Windows Backup failure
Problem signature
Problem Event Name: WindowsBackupFailure
Operation: Backup
AppVer: 6.1.7601
HRESULT: 0x81000015
TargetType: 11
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Files that help describe the problem
WindowsBackup.1.etl
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Someone else had this problem: http://www.techsupportforum.com/forums/f299/solved-windows-7-backup-0x80070057-error-546542.html
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What can I do?Hi,
I doubt this was External harddrive problem. Please check Event log about VSS error log. If there is any error message with VSS.
If so, please refer to the link below for more details about VSS error.
http://technet.microsoft.com/en-us/library/ee692290(v=ws.10).aspx
In addition, please also try to backup your system to other location for test if it had same problem. If not, it should be external drive problem.
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TechNet Community Support -
FEBE backup no longer works, please help
It will not backup, I don't know what else I can tell you.
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''the-edmeister [[#answer-717842|said]]''
<blockquote>
The developer of FEBE has a support forum over here:
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Understanding Azure Backup Retention
I'm not seeing the expected behavior of Azure Backup regarding retention. Since Azure Backup is charged by the amount of data stored, we intend to keep the cost as low as possible by only storing the most recent backup. That is, we expect to only
pay for the storage costs of one day's worth of recover points, which in our case will be one because we do only one backup per day. We are still performing onsite backup, and there we keep many days worth of backup recovery points.
On the Microsoft Azure Backup application's main screen, under "Destination usage" it shows "Retention: 1 days". However, I see under "Available Recovery Points" it shows "Total backups: 15", "Latest
copy: 12/29/2014 4:30 AM", "Oldest copy: 12/19/2014 12:35 PM". When I visit the Recovery Services "PROTECTED ITEMS" on
https://manage.windowsazure.com/, I see the number of "RECOVERY POINT", "NEWEST RECOVERY POINT", and "OLDEST RECOVERY POINT" shown match the same values displayed on the Microsoft
Azure Backup application's main screen.
Why is Azure Backup retaining more recovery points than expected? Why is it retaining recovery points for more days than requested?
Trilon, Inc.I'm happy to provide you with any information I can to help diagnose and repair this issue. But first, let me catch you up with my situation.
A change has occurred in my situation since I posted my question regarding understanding Azure Backup retention. I separately posted a question regarding Azure Backup on Windows Server 2008 R2 Standard fails to back up thousands of files with CATALOG FAILURE
0x80131500 (see
https://social.technet.microsoft.com/Forums/en-US/fb0c64f3-0066-4580-a21d-75e5af9fc879/azure-backup-on-windows-server-2008-r2-standard-fails-to-back-up-thousands-of-files-with-catalog?forum=windowsazureonlinebackup). In an attempt to resolve the issue myself,
I tried to install 3 different updates/patches/hotfixes. In addition, while working on the problem with a Microsoft Support Engineer, I was directed to re-register the servers with Azure Backup. After all those changes, Azure Backup no longer worked at all
on either server. Then, when I was told the CATALOG FAILURE 0x80131500 issue was resolved in the Microsoft backend servers, I deleted the Azure Backup vaults and uninstall the the Azure Backup software on both of my troubled servers. Finally, I downloaded
and installed a fresh copy of the latest Azure Backup software, created new vaults, and started performing backup again. As expected, the CATALOG FAILURE 0x80131500 errors no longer occured. It appears that there never was a problem with either of my servers;
instead, the CATALOG FAILURE 0x80131500 root cause was indeed located in the Microsoft backup servers, and is now fixed.
Because of the starting over described above, I no longer have quite so many unexpected Available Recovery Points. However, I again have more than one showing up on my Windows Server 2008 R2 Standard and Windows Small Business Server 2011, despite both having
a retention setting of 1 day and performing one daily backup job.
So now I'll try and supply the requested information:
1) The Azure backup agent numbers: Tell me where I can find them, and I'll provide them.
2) Here's the requested Windows Registry value requested for our DJTS system, running Windows Server 2008 R2 Standard:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Azure Backup\Config]
"ScratchLocation"="C:\\Program Files\\Microsoft Azure Recovery Services Agent\\Scratch\\"
"TelemetryMachineId"="45733171-7c63-4dab-b90b-157c64368061"
"SecondaryCertThumbprint"=""
"ResourceId"="9064875589707684370"
"MachineId"="325871"
"RegistrationCertThumbprint"="a6e3b95d5c31da3dfea53f1ffbfb278c05569296"
"AcsServiceNamespace"="euspod01id1machine09"
"AcsHostName"="accesscontrol.windows.net"
"AcsRPRealm"="http://windowscloudbackup/m3"
"PrimaryCertThumbprint"="3BC70BF8B5D5DB84D148E40B394BA0A4117BDD44"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Azure Backup\Config\CloudBackupProvider]
"ScratchLocation"="C:\\Program Files\\Microsoft Azure Recovery Services Agent\\Scratch\\"
"WABUpdateKBLink"="http://go.microsoft.com/fwlink/p/?LinkId=229525"
"StorageQuotaPurchaseLink"="http://go.microsoft.com/fwlink/?LinkId=205490"
"WebPortalLink"="http://go.microsoft.com/fwlink/?LinkId=252913"
"WABprivacyStatement"="http://go.microsoft.com/fwlink/?LinkId=221308"
"TotalPITs"=dword:00000004
"StartUsn_\\\\?\\Volume{29fd0333-74a3-11e4-9c76-806e6f6e6963}_FS_900931033676425925"=hex(b):30,\
3f,97,85,01,00,00,00
"PostSnapUsn_\\\\?\\Volume{29fd0333-74a3-11e4-9c76-806e6f6e6963}_FS_900931033676425925"=hex(b):f0,\
5e,97,85,01,00,00,00
"JournalId_\\\\?\\Volume{29fd0333-74a3-11e4-9c76-806e6f6e6963}_FS_900931033676425925"=hex(b):62,\
4a,ee,2d,81,d1,cb,01
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Azure Backup\Config\Encryption]
"EncryptionOsVersion"=dword:00000003
And here's the requested Windows Registry value requested for our DJSERVER2 system, running Windows Small Business Server 2011:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Azure Backup\Config]
"ScratchLocation"="C:\\Program Files\\Microsoft Azure Recovery Services Agent\\Scratch\\"
"GlobalAcsServiceNamespace"="wuspod01rp1users"
"GlobalAcsHostName"="accesscontrol.windows.net"
"GlobalAcsRPRealm"="http://windowscloudbackup/m3"
"SecondaryCertThumbprint"=""
"ResourceId"="4326608059366417280"
"MachineId"="325878"
"RegistrationCertThumbprint"="0a93d4b0bf4c2fbcf45dd8e6b8eaa2744ea9195f"
"AcsServiceNamespace"="euspod01id1machine10"
"AcsHostName"="accesscontrol.windows.net"
"AcsRPRealm"="http://windowscloudbackup/m3"
"PrimaryCertThumbprint"="8CCE11CBD765DA9466569DB8ECE016F7A75B8F40"
"TelemetryMachineId"="dcada1d5-e9b9-4470-9ecf-003bc314c876"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Azure Backup\Config\CloudBackupProvider]
"ScratchLocation"="C:\\Program Files\\Microsoft Azure Recovery Services Agent\\Scratch\\"
"WABUpdateKBLink"="http://go.microsoft.com/fwlink/p/?LinkId=229525"
"StorageQuotaPurchaseLink"="http://go.microsoft.com/fwlink/?LinkId=205490"
"WebPortalLink"="http://go.microsoft.com/fwlink/?LinkId=252913"
"WABprivacyStatement"="http://go.microsoft.com/fwlink/?LinkId=221308"
"TotalPITs"=dword:00000001
"StartUsn_\\\\?\\Volume{29cbdff2-3fa7-11e0-939f-001422b0edaf}_FS_900755111003400873"=hex(b):c8,\
1f,ed,ad,06,00,00,00
"PostSnapUsn_\\\\?\\Volume{29cbdff2-3fa7-11e0-939f-001422b0edaf}_FS_900755111003400873"=hex(b):a8,\
9b,ed,ad,06,00,00,00
"JournalId_\\\\?\\Volume{29cbdff2-3fa7-11e0-939f-001422b0edaf}_FS_900755111003400873"=hex(b):44,\
66,1a,7d,9c,d0,cb,01
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Azure Backup\Config\Encryption]
"EncryptionOsVersion"=dword:00000003
Trilon, Inc. -
Windows Azure Backup fails OBEngine service
Backups were running fine on my VM for months, until 11/19/2014.
Since this date, backups have been failing due to an AccessViolationException KeyManager.dll which causes cbengine.exe to crash.
Here is the detail from the eventlog:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: cbengine.exe
P2: 2.0.8692.0
P3: 542552af
P4: KeyManager.dll
P5: 2.0.8692.0
P6: 542553a5
P7: c0000005
P8: 0000000000008116
P9:
P10:
Analysis symbol:
Rechecking for solution: 0
Report Id: 7aa85bb1-7675-11e4-9416-00155de01aa3
Report Status: 4
Hashed bucket:
Here is the output from AppCrash_cbengine.exe_2876308b4d338fde9c352031c1e675e0c83996f2_06a1493e:
Version=1
EventType=APPCRASH
EventTime=130615943683897742
ReportType=2
Consent=1
UploadTime=130615943694678792
ReportIdentifier=7aa85bb2-7675-11e4-9416-00155de01aa3
IntegratorReportIdentifier=7aa85bb1-7675-11e4-9416-00155de01aa3
NsAppName=cbengine.exe
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=cbengine.exe
Sig[1].Name=Application Version
Sig[1].Value=2.0.8692.0
Sig[2].Name=Application Timestamp
Sig[2].Value=542552af
Sig[3].Name=Fault Module Name
Sig[3].Value=KeyManager.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=2.0.8692.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=542553a5
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0000000000008116
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.2.9200.2.0.0.400.8
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=9fac
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=9fac4e2867de2c0bc14632ff7179424b
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=aa27
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=aa2726ad3eea6d54361060a11351616d
UI[2]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\cbengine.exe
UI[5]=Check online for a solution (recommended)
UI[6]=Check for a solution later (recommended)
UI[7]=Close
UI[8]=cbengine.exe stopped working and was closed
UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.
UI[10]=&Close
LoadedModule[0]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\cbengine.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\system32\KERNEL32.dll
LoadedModule[4]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[5]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[6]=C:\Windows\system32\msvcrt.dll
LoadedModule[7]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[8]=C:\Windows\system32\RPCRT4.dll
LoadedModule[9]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll
LoadedModule[10]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[11]=C:\Windows\system32\USER32.dll
LoadedModule[12]=C:\Windows\system32\GDI32.dll
LoadedModule[13]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
LoadedModule[14]=C:\Windows\SYSTEM32\MSVCR110_CLR0400.dll
LoadedModule[15]=C:\Windows\assembly\NativeImages_v4.0.30319_64\mscorlib\51fbf5aac9c6f1aef14557276f98ad28\mscorlib.ni.dll
LoadedModule[16]=C:\Windows\system32\ole32.dll
LoadedModule[17]=C:\Windows\SYSTEM32\combase.dll
LoadedModule[18]=C:\Windows\SYSTEM32\CRYPTBASE.dll
LoadedModule[19]=C:\Windows\SYSTEM32\bcryptPrimitives.dll
LoadedModule[20]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[21]=C:\Windows\system32\rsaenh.dll
LoadedModule[22]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll
LoadedModule[23]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[24]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System\882c88d14efa17e32acc1953755e8709\System.ni.dll
LoadedModule[25]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Serv759bfb78#\270d01dd5380f28bb384df1187f47532\System.ServiceProcess.ni.dll
LoadedModule[26]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CloudSharedInfra.dll
LoadedModule[27]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CloudEngineTracing.dll
LoadedModule[28]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\TraceWrapper.dll
LoadedModule[29]=C:\Windows\SYSTEM32\MSVCR110.dll
LoadedModule[30]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\TraceProvider.dll
LoadedModule[31]=C:\Windows\SYSTEM32\MSVCP110.dll
LoadedModule[32]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\LKRhDPM.DLL
LoadedModule[33]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CloudEngineFM.dll
LoadedModule[34]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CloudCommonFM.dll
LoadedModule[35]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\FailureModeling.dll
LoadedModule[36]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\ErrorCodeUtils.dll
LoadedModule[37]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CloudProxyHelper.dll
LoadedModule[38]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Core\58a5753c80817773be7d569bc2d6ba92\System.Core.ni.dll
LoadedModule[39]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.ServiceModel\b96ac95b283e1ae9e6dc2a4396bc9c1a\System.ServiceModel.ni.dll
LoadedModule[40]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Xml\7ae460b2b5c41359e80ed3c95660dbf6\System.Xml.ni.dll
LoadedModule[41]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Configuration\132c056670c4a6ad010e87ff53e6b05e\System.Configuration.ni.dll
LoadedModule[42]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Runteb92aa12#\dc798870570147bc073d2f0773c8d02e\System.Runtime.Serialization.ni.dll
LoadedModule[43]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CloudCommonInterface.dll
LoadedModule[44]=C:\Windows\system32\urlmon.dll
LoadedModule[45]=C:\Windows\system32\iertutil.dll
LoadedModule[46]=C:\Windows\system32\WININET.dll
LoadedModule[47]=C:\Windows\system32\USERENV.dll
LoadedModule[48]=C:\Windows\system32\profapi.dll
LoadedModule[49]=C:\Windows\SYSTEM32\Secur32.dll
LoadedModule[50]=C:\Windows\SYSTEM32\SSPICLI.DLL
LoadedModule[51]=C:\Windows\system32\SHELL32.dll
LoadedModule[52]=C:\Windows\SYSTEM32\SHCORE.dll
LoadedModule[53]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CBEngineService.dll
LoadedModule[54]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\NativeMethods.dll
LoadedModule[55]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CBEngineServiceModuleHelper.dll
LoadedModule[56]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\NativeUtils.dll
LoadedModule[57]=C:\Windows\SYSTEM32\NETAPI32.dll
LoadedModule[58]=C:\Windows\SYSTEM32\ACTIVEDS.dll
LoadedModule[59]=C:\Windows\SYSTEM32\msi.dll
LoadedModule[60]=C:\Windows\system32\CRYPT32.dll
LoadedModule[61]=C:\Windows\SYSTEM32\netutils.dll
LoadedModule[62]=C:\Windows\SYSTEM32\srvcli.dll
LoadedModule[63]=C:\Windows\SYSTEM32\wkscli.dll
LoadedModule[64]=C:\Windows\SYSTEM32\adsldpc.dll
LoadedModule[65]=C:\Windows\system32\MSASN1.dll
LoadedModule[66]=C:\Windows\system32\WLDAP32.dll
LoadedModule[67]=C:\Windows\SYSTEM32\DSROLE.DLL
LoadedModule[68]=C:\Windows\SYSTEM32\SAMCLI.DLL
LoadedModule[69]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CloudBackupProvider.dll
LoadedModule[70]=C:\Windows\SYSTEM32\wer.dll
LoadedModule[71]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\VssRequestor.dll
LoadedModule[72]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\NativeEtwTracer.dll
LoadedModule[73]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\iRefCounted.dll
LoadedModule[74]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\cbeventpub.dll
LoadedModule[75]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\KeyManager.dll
LoadedModule[76]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\ClientStamp.dll
LoadedModule[77]=C:\Windows\SYSTEM32\VSSAPI.DLL
LoadedModule[78]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\ClusterInquiry.dll
LoadedModule[79]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CsvManager.dll
LoadedModule[80]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\DsmFs.dll
LoadedModule[81]=C:\Windows\SYSTEM32\VssTrace.DLL
LoadedModule[82]=C:\Windows\system32\WS2_32.dll
LoadedModule[83]=C:\Windows\SYSTEM32\CLUSAPI.dll
LoadedModule[84]=C:\Windows\SYSTEM32\RESUTILS.dll
LoadedModule[85]=C:\Windows\SYSTEM32\sisbkup.dll
LoadedModule[86]=C:\Windows\system32\NSI.dll
LoadedModule[87]=C:\Windows\SYSTEM32\cryptdll.dll
LoadedModule[88]=C:\Windows\SYSTEM32\clbcatq.dll
LoadedModule[89]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\HVRAzureReplicationProvider.dll
LoadedModule[90]=C:\Windows\SYSTEM32\ncrypt.dll
LoadedModule[91]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\SalDmHelper.dll
LoadedModule[92]=C:\Windows\SYSTEM32\VirtDisk.dll
LoadedModule[93]=C:\Windows\SYSTEM32\bcrypt.dll
LoadedModule[94]=C:\Windows\SYSTEM32\NTASN1.dll
LoadedModule[95]=C:\Windows\SYSTEM32\FLTLIB.DLL
LoadedModule[96]=C:\Windows\SYSTEM32\pcwum.DLL
LoadedModule[97]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CloudUtils.dll
LoadedModule[98]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\WatsonIntegrator.dll
LoadedModule[99]=C:\Windows\assembly\NativeImages_v4.0.30319_64\SMDiagnostics\f78732604518fdac525c23d94053c4bc\SMDiagnostics.ni.dll
LoadedModule[100]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CBObjectModel.dll
LoadedModule[101]=C:\Windows\system32\mswsock.dll
LoadedModule[102]=C:\Windows\SYSTEM32\DNSAPI.dll
LoadedModule[103]=C:\Windows\System32\rasadhlp.dll
LoadedModule[104]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[105]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Servd1dec626#\10619c5fe8292214fbfcef53958f2e7b\System.ServiceModel.Internals.ni.dll
LoadedModule[106]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.IdentityModel\c7724d34814b7ef413f572c47b555414\System.IdentityModel.ni.dll
LoadedModule[107]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\ROCatalogInterface.dll
LoadedModule[108]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CatalogCommon.dll
LoadedModule[109]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CBEngineProxy.dll
LoadedModule[110]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\FileCatalogInterface.dll
LoadedModule[111]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\AccessControlHelper.dll
LoadedModule[112]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\IdMgmtInterface.dll
LoadedModule[113]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\SettingsInterface.dll
LoadedModule[114]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[115]=C:\Windows\SYSTEM32\WINNSI.DLL
LoadedModule[116]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Transactions\ae60768684128a7def00a60d3ad1f7aa\System.Transactions.ni.dll
LoadedModule[117]=C:\Windows\Microsoft.Net\assembly\GAC_64\System.Transactions\v4.0_4.0.0.0__b77a5c561934e089\System.Transactions.dll
LoadedModule[118]=C:\Windows\system32\msv1_0.DLL
LoadedModule[119]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CalExternalProxy.dll
LoadedModule[120]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\IdMgmtProxy.dll
LoadedModule[121]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\SamlTokenBuilderV2.dll
LoadedModule[122]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Security\4fd85de092b46b92d150158442b90446\System.Security.ni.dll
LoadedModule[123]=C:\Windows\SYSTEM32\DPAPI.dll
LoadedModule[124]=C:\Windows\SYSTEM32\rasapi32.dll
LoadedModule[125]=C:\Windows\SYSTEM32\rasman.dll
LoadedModule[126]=C:\Windows\SYSTEM32\rtutils.dll
LoadedModule[127]=C:\Windows\SYSTEM32\winhttp.dll
LoadedModule[128]=C:\Windows\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[129]=C:\Windows\SYSTEM32\dhcpcsvc.DLL
LoadedModule[130]=C:\Windows\system32\schannel.DLL
LoadedModule[131]=C:\Windows\system32\ncryptsslp.dll
LoadedModule[132]=C:\Windows\SYSTEM32\gpapi.dll
LoadedModule[133]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Web\935caa50c55938e31a53b7e7504cf65c\System.Web.ni.dll
LoadedModule[134]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Web.28b9ef5a#\ae9e6b5057cc86d9c4696c970b21f642\System.Web.Extensions.ni.dll
LoadedModule[135]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\ReliableWcfClient.dll
LoadedModule[136]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\AsyncInterface.dll
LoadedModule[137]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\IdMgmtCatalogInterface.dll
LoadedModule[138]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\webengine4.dll
LoadedModule[139]=C:\Windows\SYSTEM32\MSVCR120_CLR0400.dll
LoadedModule[140]=C:\Windows\system32\PSAPI.DLL
LoadedModule[141]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Servf73e6522#\b2c4ffc928f332550008d48592fef264\System.ServiceModel.Web.ni.dll
LoadedModule[142]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Net.Http\1b58706b8e3775c745148cce6b10b3a9\System.Net.Http.ni.dll
LoadedModule[143]=C:\Windows\SYSTEM32\wevtapi.dll
LoadedModule[144]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\Interop.TaskScheduler.dll
LoadedModule[145]=C:\Windows\System32\taskschd.dll
LoadedModule[146]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\cb_ps.dll
LoadedModule[147]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\SettingsController.dll
LoadedModule[148]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\SettingsImpl.dll
LoadedModule[149]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Management\c5f5f8d6fb4bcd57658a8572e9209a5a\System.Management.ni.dll
LoadedModule[150]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\wminet_utils.dll
LoadedModule[151]=C:\Windows\system32\wbem\wmiutils.dll
LoadedModule[152]=C:\Windows\SYSTEM32\wbemcomn.dll
LoadedModule[153]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[154]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[155]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[156]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CalExternalUnmanagedProxy.DLL
LoadedModule[157]=C:\Windows\System32\msxml6.dll
LoadedModule[158]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\IDContextStoreUnmanagedProxy.DLL
LoadedModule[159]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\IDContextStore.dll
LoadedModule[160]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\HvrTelemetryHelper.dll
LoadedModule[161]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\EtwTraceWrapper.dll
LoadedModule[162]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\PrepUnmanagedProxy.DLL
LoadedModule[163]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[164]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\diasymreader.dll
LoadedModule[165]=C:\Windows\SYSTEM32\ntmarta.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=cbengine.exe
AppPath=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\cbengine.exe
NsPartner=windows
NsGroup=windows8
Here is the callstack:
Application: cbengine.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
at Microsoft.SnapIns.CloudBackup.UI.Proxy.JobProviderProxy.BackupAdhoc(Microsoft.SnapIns.CloudBackup.UI.Proxy.BPTemplateSettings, System.String, System.Guid)
at Microsoft.Internal.CloudBackup.ObjectModel.OMCommon.CBJob+<>c__DisplayClass1.<StartBackup>b__0()
at Microsoft.Internal.CloudBackup.ObjectModel.OMCommon.CBJob.TriggerJobWithConcurrencyCheck(System.Action)
at Microsoft.Internal.CloudBackup.ObjectModel.OMCommon.CBPolicy.StartBackup(System.Guid)
at Microsoft.Internal.CloudBackup.Engine.CBEngine+<>c__DisplayClass3c.<StartCBBackup>b__3b()
at Microsoft.Internal.Common.FailureModeling.FMComponent`3[[Microsoft.Internal.CloudBackup.Common.Diag.DiagComponents+Id, CloudSharedInfra, Version=1.0.523.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35],[Microsoft.Internal.CloudBackup.Common.FailureModeling.CloudFMConstants+OperationId,
CloudCommonFM, Version=1.0.523.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35],[Microsoft.Internal.CloudBackup.Common.Utils.Errors.ErrorCode, ErrorCodeUtils, Version=1.0.523.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]._FMBlock(System.String,
Int32, FMBlockArgs<Id,OperationId,Microsoft.Internal.CloudBackup.Common.Utils.Errors.ErrorCode>, System.Action, System.Action)
at Microsoft.Internal.CloudBackup.Engine.CBEngineHelper.CallOMFunction(System.Action)
at Microsoft.Internal.CloudBackup.Engine.CBEngine.StartCBBackup(Microsoft.Internal.CloudBackup.ObjectModel.OMCommon.CBPolicy, Boolean, Boolean)
at DynamicClass.SyncInvokeStartCBBackup(System.Object, System.Object[], System.Object[])
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(System.Object, System.Object[], System.Object[] ByRef)
at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(System.ServiceModel.Dispatcher.MessageRpc ByRef)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(System.ServiceModel.Dispatcher.MessageRpc ByRef)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(System.ServiceModel.Dispatcher.MessageRpc ByRef)
at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean)
at System.ServiceModel.Dispatcher.ChannelHandler.DispatchAndReleasePump(System.ServiceModel.Channels.RequestContext, Boolean, System.ServiceModel.OperationContext)
at System.ServiceModel.Dispatcher.ChannelHandler.HandleRequest(System.ServiceModel.Channels.RequestContext, System.ServiceModel.OperationContext)
at System.ServiceModel.Dispatcher.ChannelHandler.AsyncMessagePump(System.IAsyncResult)
at System.Runtime.Fx+AsyncThunk.UnhandledExceptionFrame(System.IAsyncResult)
at System.Runtime.AsyncResult.Complete(Boolean)
at System.ServiceModel.Channels.TransportDuplexSessionChannel+TryReceiveAsyncResult.OnReceive(System.IAsyncResult)
at System.Runtime.Fx+AsyncThunk.UnhandledExceptionFrame(System.IAsyncResult)
at System.Runtime.AsyncResult.Complete(Boolean)
at System.ServiceModel.Channels.SynchronizedMessageSource+ReceiveAsyncResult.OnReceiveComplete(System.Object)
at System.ServiceModel.Channels.SessionConnectionReader.OnAsyncReadComplete(System.Object)
at System.Runtime.Fx+AsyncThunk.UnhandledExceptionFrame(System.IAsyncResult)
at System.Net.LazyAsyncResult.Complete(IntPtr)
at System.Net.Security.NegotiateStream.ProcessFrameBody(Int32, Byte[], Int32, Int32, System.Net.AsyncProtocolRequest)
at System.Net.Security.NegotiateStream.ReadCallback(System.Net.AsyncProtocolRequest)
at System.Net.FixedSizeReader.CheckCompletionBeforeNextRead(Int32)
at System.Net.FixedSizeReader.ReadCallback(System.IAsyncResult)
at System.Runtime.AsyncResult.Complete(Boolean)
at System.ServiceModel.Channels.ConnectionStream+IOAsyncResult.OnAsyncIOComplete(System.Object)
at System.ServiceModel.Channels.SocketConnection.OnReceiveAsync(System.Object, System.Net.Sockets.SocketAsyncEventArgs)
at System.Net.Sockets.SocketAsyncEventArgs.FinishOperationSuccess(System.Net.Sockets.SocketError, Int32, System.Net.Sockets.SocketFlags)
at System.Net.Sockets.SocketAsyncEventArgs.CompletionPortCallback(UInt32, UInt32, System.Threading.NativeOverlapped*)
at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32, UInt32, System.Threading.NativeOverlapped*)
Can anyone point me in the right direction?
I am unaware of any changes to the VM apart from the usual windows updates.
Kind regards,
JayHi,
If the issue is more about Windows Azure backup, i think you may ask in:
https://social.msdn.microsoft.com/forums/azure/en-US/home?forum=windowsazureonlinebackup
Regards.
Vivian Wang -
After updating with iTunes 12.1 for Windows 8.1, when I restarted my computer, my headphones no longer work. According to my computer they do. Is this an iTunes issue? I did the audio troubleshooting and it says everything is fine. I have a Toshiba Satellite L75D-A7280.
Download/install an app is a know possible solution.
3. Install another app from the App Store
If all user-installed apps are not launching, it could be an Apple ID authorization issue. Download and install an app that isn't already installed on your device to reset this information.
Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
Above from Apple's :
iOS: Troubleshooting applications purchased from the App Store -
Is it possible to recover my data from iCloud backup without working wifi? I have as many other upgraded my iPhone 4S to iOS 7.0.2 with the result that the Wi-Fi or Bluetooth no longer works. However, i can connect to iTunes via cable but there is wrong version of backup.
Answer is no.
If you want the iCloud backup you have to have n internet connection, thus WiFi.
The not working WiFi has happened with quite a number of users.
It is not exactly clear what is the cause but there are suggestions to clear it up:
Some people have had success by removing an apostrophe from the iPhone name. If your iPhone is called something like “John’s iPhone” then this might work. Go to Settings > General > About > Name and change it to something with no apostrophe.
Some people have reported success by putting the iPhone into Airplane mode and then going to Settings > General > Reset > Reset Network Settings, but the problem may return.
You could also try going to Settings > Control Center and disable Access on Lock Screen then turn your iPhone off and on again.
Make sure that your router firmware is up to date.
Try backing up your iPhone and then restoring it. Check how to factory reset an iPhone for details.
If nothing is working for you, try contacting Apple or take your iPhone into an Apple Store.
Succes, Lex -
I just installed Mountain Lion on my iMac. But In was dismayed to find that my Canon scanner software (Canoscan LIDE500F)no longer works. Nor do any of my MS offce applications. I tried to use time machine to reinstall Snow Leopard (my previous operating system), but unfortunately my time machine backups did not include system software. Also, the original system install disk that came with my iMac would not allow me to install Snow Leopard in place of Mountain Lion. I would appreciate it if somebody could tell me how to solve this problem.
The reason your Office doesn't work is because it is PowerPC code. If you will upgrade the 2004 Office to 2011 Office then that will work.
I don't understand how you managed to get your Time Machine backup to not backup the system.
Now if you still what to downgrade you will have to erase the disk and reinstall Snow Leopard. Most likely all of your application and then restore your data from Time Machine.
To me it sounds like it would be easier to upgrade your software and stay with Mountain Lion instead.
Allan -
After I unplug headphones, the speakers no longer work until rebooted. Anyone else experience this? Also had the same issue on the Droid Razr Maxx.
Ahh. We can still help find the culprit, TeaParty14. Do you have any 3rd party applications installed to play your music? Are you able to hear any audio if you plug the headphones back into the phone instead of rebooting? Any audio for calls through the phone direct or through speakerphone?
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport -
IPad mini now terrible to use, apple support no help because warranty is up. All cause by new ios8 update, wifi issues, many apps no longer work, apps that do work now crash regularly and sometimes take several instances and reboots to even open.
need help uninstalling ios8 and going back to 7 where things worked please.
-
y Time Capsule is working fine with ethernet connection, but it is no longer working with wifi, probably because of my wrong setting; is there a way to reset wifi setting without losing backuped data? Thanks you all
Giancarlo Messalli wrote:
1) are you sure a reset holding the reset button will not delete my data?
Absolutely sure.. There is no connection at all.. reset is only the router side of the TC.
For the hard disk to be erased you need to access the airport utility disk page.. request erase and confirm the operation.
2) I can access to time capsule by ethernet but I am not able to input the corret setting by myself
Thank you again
I am uncertain why if you have access you cannot change settings.. but that is why you reset things so any of those problems should be fixed.
Here is the Apple info on reset.
http://support.apple.com/kb/ht3728
And here is the quote from the horse's mouth so to speak.
Factory default reset: Perform this reset if you wish to repurpose the AirPort Base Station or Time Capsule and want to remove all personal profiles and settings first. This reset resets the device to its state when you first purchased it. Data stored on internal or external hard drives connected to the device will not be erased. If you choose, you may manually erase the hard drive using AirPort Utility. -
I have a Mac Pro using Lion, with SSD for system drive. Drive stopped booting, but otherwise appeared healthy. Restored from system backup. Now drive seems to work properly, BUT my logon password no longer works. Password OK for account; can access system preferences, and change user password there BUT logon still refuses to accept password. No luck changing password for that account after adding new administrator account and logging on from that account. Suggestions? Thanks.
If you redirect Accounts to another location (not on the Boot Drive) you need to direct them back there again after a restore.
SystemPreferences > Accounts/User&Groups > ...
... Unlock the lock, then hold down Control as you click on an Account to get access to the Advanced Options pane.
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