Azure Backup-reviewing Windows 8.1 azure client for enterprise use

hello, i'm kicking the tires on the Azure Recovery Services Site agent for Windows 8.1. I like it - seems easy.The question I have:
I notice you have to provide a passphrase. We would like to test this offering with 10 employees but the management of the passphrase is a bit concern. Is there a way from an Azure portal (or other method) to get the passphrase of each
client machine? as system administrators, we would like to keep a copy of the passphrase in Active Directory, Azure Portal, or some centralize place (we don't want to count on the user to solely hold that passphrase because if they lose it, they will
be out of luck).
can anyone speak to that?
thanks

Hi,
There is no automatic way to help protect that passphrase. User should keep the passphrase and not share to others for private consider. If you worried about losing passphrase, you can let users to save it to an external place such as share a folder for
each user to keep a copy of them.
See:
http://azure.microsoft.com/blog/2014/09/11/getting-started-with-azure-backup/
Note that Azure Backup never maintains the passphrase and if the passphrase is lost by the user, the data can never be restored or recovered. Hence it is strongly recommended that the user saves the key to an external location.
Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Similar Messages

Can I use Azure Backup and Windows Server Backup in a Windows Server ?

Can I use Azure Backup and Windows Server Backup in a Windows Server ?
I want to use both Azure Backup and Windows Server Backup for two senarios.
For Disaster Recovery = Azure Backup to Azure Storage.
For non-Disacter Recovery = Windows Server Backup to a on-premises disk.
The non-Disaster Recovery mean a file or folder recovery, disk crash recovery, migrate to another servers.
The non-Disaster Recovery need the speed of recovery just like 10 TB recovery as soon as possible.
If I can use both Azure Backup and Windows Server Backup in a Windows Server,
Are there any notes for using both ?
Regards,
Yoshihiro Kawabata

Hi Yoshihiro Kawabata,
Thanks for posting here!
Azure Backup to Azure Storage and Windows Server Backup to a on-premises disk. These are two different question and can be answered individually.
Azure Backup to Azure Storage - Possible.
Windows Server Backup to a on-premises disk - Possible.
Can I use Azure Backup and Windows Server Backup in a Windows Server? Is a question.
I will check on this and get back to you at the earliest.
Thanks!
Sadiqh

What is TAP-Windows Adapter V9. And what for we use it?

After Received updates on windows 8.1 pro. I have seen TAP-Windows Adapter V9.
In
==> Device Manger.
==> Network Adapters
==> Windows Adapter V9 << ? >>
And what for we use it..
Please let me know...
also in Scheduled Tasks these parameters appears let me what is this.. Is this harmful for my PC of any stealing informer programs ... information below as...
Yes Task KMS Server Daily Activate MDL C:\Windows\AutoKMS_VL_ALL\AutoKMS_VL_ALL.exe
Yes Task KMS Server OnLogon Activate MDL C:\Windows\AutoKMS_VL_ALL\AutoKMS_VL_ALL.exe
Yes Task Optimize Start Menu Cache Files-S-1-5-21-3002109938-3657950855-1951904461-1001

Hello mobilechat,
About the error message “Yes Task KMS Server Daily Activate MDL C:\Windows\AutoKMS_VL_ALL\AutoKMS_VL_ALL.exe
Yes Task KMS Server OnLogon Activate MDL C:\Windows\AutoKMS_VL_ALL\AutoKMS_VL_ALL.exe
Yes Task Optimize Start Menu Cache Files-S-1-5-21-3002109938-3657950855-1951904461-1001 ” where do you receive it?
Please share us a screenshot about the error message.
About the TAP-Windows Adapter V9, please uninstall it.
About the KMS activation issue, please contact the Microsoft Volume Licensing Activation support.
http://www.microsoft.com/licensing/existing-customers/activation-centers.aspx
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support

How to Downgrade Windows 8.1 to Win 7 enterprise using Win 7 upgrade media installed on the DVD ???

Hello Team,
I have installed the windows 8.1x32 SL ENG OEM licensed version on my business computer.
Now I want to downgrade it to WINDOWS 7 using a windows 7 upgrade DVD. Also I have the volume licensing key with me of Windows 7 enterprise edition. Right now , I am willing to install it on ONLY ONE computer.
So, all I need is your help in the installation process .......install now & next steps of installation.

Actually that's where you are wrong, according to Microshaft's website, Windows 8.1 PRO installations have "downgrade rights" BUT ONLY to Win 7 PRO or Win Vista Business (BAHAHAHAHAHAHAHAHAHA that's a joke)
http://www.microsoft.com/oem/en/licensing/sblicensing/pages/downgrade_rights.aspx#fbid=-wiBOot8mXl
Sadly this leaves Enterprise/Business editions out of the question...This has been extremely bothersome considering BitLocker is only included in Win 7 Business and higher (Being part of a HIPPA compliant Mental Health Agency this is EXTREMELY important
to our functioning, especially now that TrueCrypt has ended their support and no longer even offers a download that will let you encrypt the system drive! Leaving us fumbling around trying to find a new solution)
Actually as I wrote this, I uncovered this amazing little PDF from Microsoft explaining with exact details
http://download.microsoft.com/download/6/8/9/68964284-864d-4a6d-aed9-f2c1f8f23e14/Downgrade_Rights.pdf
You must upgrade your Windows 8.1 Pro to Enterprise Edition (I've been told the upgrade is only 40$ (USD)) then you may Downgrade to Win 7 Enterprise...Still a little bit obnoxious just to downgrade but if you aren't working for a company with 100s of PCs
(Like me) I guess it's not so bad.

Windows 8.1 Update 1 for Enterprise

I got the license for Windows 8.1 from my MSDN subscription which is not affiliated with an IT Department as I got the subscription through being a student partner. Hence, today when I tried to update to Windows 8.1 Update 1, I could not find the
update in the Update or Store. Does anyone know how I can resolve this issue for my particular case?
Kind regards,
Oscar

Hi,
Can you get Windows 8.1 Update via following path?
Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014
http://support.microsoft.com/kb/2919355/en-us
Windows 8.1 Update (KB2919355)
http://www.microsoft.com/en-us/download/details.aspx?id=42327&WT.mc_id=rss_security_updates
If you have any feedback on our support, please click
here
Alex Zhao
TechNet Community Support

Azure Backup fails on Windows 8.1

Hi,
I was hoping to use our windows azure account to make cloud backup of some of our PC's, they're all running Windows 7, 8 or 8.1.
I read that now azure backup support windows 7, 8 and 8.1 : https://support.microsoft.com/kb/3015072?wa=wsignin1.0
So I installed this updated package, configured a backup and tried to run it but I can't have it works it always fails: 0x1d4c2 error. I looked into the log and here is the first error that appear on the log
0B00 1EF0
01/07 00:51:33.622
70 nativeutils.hpp(41)
170BDAAE-9565-4632-84BA-A48F18F64C81
WARNING Failed: Hr: = [0x80070002] : Encountered Failure: : lVal : r.Open((( HKEY ) (ULONG_PTR)((LONG)0x80000002) ), pszPath)
0B00 2130
01/07 00:51:33.672
03 miscellaneousutils.cpp(692)
170BDAAE-9565-4632-84BA-A48F18F64C81
NORMAL Hr: = [0x80070002] Could not get the value of registry key name CopyBackupEnabled under HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Azure Backup
Hope someone can help me figured it out ....
Thank you!
Chris

Ok, I reinstall the app and now the last faillure I have is:
2140 28A8
01/09 21:02:14.816
71 async.cpp(948)
8DD85B67-49E3-4729-AB44-B682F81E7E94
FATAL Hr: = [0x80070020] DoAsync operation failed.
I tried on another machine running Windows 8.1 and it's not working either. I'm now going to trying on Windows 7 machine.
Thanks for any help
Chris

Understanding Azure Backup Retention

I'm not seeing the expected behavior of Azure Backup regarding retention. Since Azure Backup is charged by the amount of data stored, we intend to keep the cost as low as possible by only storing the most recent backup. That is, we expect to only
pay for the storage costs of one day's worth of recover points, which in our case will be one because we do only one backup per day. We are still performing onsite backup, and there we keep many days worth of backup recovery points.
On the Microsoft Azure Backup application's main screen, under "Destination usage" it shows "Retention: 1 days". However, I see under "Available Recovery Points" it shows "Total backups: 15", "Latest
copy: 12/29/2014 4:30 AM", "Oldest copy: 12/19/2014 12:35 PM". When I visit the Recovery Services "PROTECTED ITEMS" on
https://manage.windowsazure.com/, I see the number of "RECOVERY POINT", "NEWEST RECOVERY POINT", and "OLDEST RECOVERY POINT" shown match the same values displayed on the Microsoft
Azure Backup application's main screen.
Why is Azure Backup retaining more recovery points than expected? Why is it retaining recovery points for more days than requested?
Trilon, Inc.

I'm happy to provide you with any information I can to help diagnose and repair this issue. But first, let me catch you up with my situation.
A change has occurred in my situation since I posted my question regarding understanding Azure Backup retention. I separately posted a question regarding Azure Backup on Windows Server 2008 R2 Standard fails to back up thousands of files with CATALOG FAILURE
0x80131500 (see
https://social.technet.microsoft.com/Forums/en-US/fb0c64f3-0066-4580-a21d-75e5af9fc879/azure-backup-on-windows-server-2008-r2-standard-fails-to-back-up-thousands-of-files-with-catalog?forum=windowsazureonlinebackup). In an attempt to resolve the issue myself,
I tried to install 3 different updates/patches/hotfixes. In addition, while working on the problem with a Microsoft Support Engineer, I was directed to re-register the servers with Azure Backup. After all those changes, Azure Backup no longer worked at all
on either server. Then, when I was told the CATALOG FAILURE 0x80131500 issue was resolved in the Microsoft backend servers, I deleted the Azure Backup vaults and uninstall the the Azure Backup software on both of my troubled servers. Finally, I downloaded
and installed a fresh copy of the latest Azure Backup software, created new vaults, and started performing backup again. As expected, the CATALOG FAILURE 0x80131500 errors no longer occured. It appears that there never was a problem with either of my servers;
instead, the CATALOG FAILURE 0x80131500 root cause was indeed located in the Microsoft backup servers, and is now fixed.
Because of the starting over described above, I no longer have quite so many unexpected Available Recovery Points. However, I again have more than one showing up on my Windows Server 2008 R2 Standard and Windows Small Business Server 2011, despite both having
a retention setting of 1 day and performing one daily backup job.
So now I'll try and supply the requested information:
1) The Azure backup agent numbers: Tell me where I can find them, and I'll provide them.
2) Here's the requested Windows Registry value requested for our DJTS system, running Windows Server 2008 R2 Standard:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Azure Backup\Config]
"ScratchLocation"="C:\\Program Files\\Microsoft Azure Recovery Services Agent\\Scratch\\"
"TelemetryMachineId"="45733171-7c63-4dab-b90b-157c64368061"
"SecondaryCertThumbprint"=""
"ResourceId"="9064875589707684370"
"MachineId"="325871"
"RegistrationCertThumbprint"="a6e3b95d5c31da3dfea53f1ffbfb278c05569296"
"AcsServiceNamespace"="euspod01id1machine09"
"AcsHostName"="accesscontrol.windows.net"
"AcsRPRealm"="http://windowscloudbackup/m3"
"PrimaryCertThumbprint"="3BC70BF8B5D5DB84D148E40B394BA0A4117BDD44"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Azure Backup\Config\CloudBackupProvider]
"ScratchLocation"="C:\\Program Files\\Microsoft Azure Recovery Services Agent\\Scratch\\"
"WABUpdateKBLink"="http://go.microsoft.com/fwlink/p/?LinkId=229525"
"StorageQuotaPurchaseLink"="http://go.microsoft.com/fwlink/?LinkId=205490"
"WebPortalLink"="http://go.microsoft.com/fwlink/?LinkId=252913"
"WABprivacyStatement"="http://go.microsoft.com/fwlink/?LinkId=221308"
"TotalPITs"=dword:00000004
"StartUsn_\\\\?\\Volume{29fd0333-74a3-11e4-9c76-806e6f6e6963}_FS_900931033676425925"=hex(b):30,\
3f,97,85,01,00,00,00
"PostSnapUsn_\\\\?\\Volume{29fd0333-74a3-11e4-9c76-806e6f6e6963}_FS_900931033676425925"=hex(b):f0,\
5e,97,85,01,00,00,00
"JournalId_\\\\?\\Volume{29fd0333-74a3-11e4-9c76-806e6f6e6963}_FS_900931033676425925"=hex(b):62,\
4a,ee,2d,81,d1,cb,01
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Azure Backup\Config\Encryption]
"EncryptionOsVersion"=dword:00000003
And here's the requested Windows Registry value requested for our DJSERVER2 system, running Windows Small Business Server 2011:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Azure Backup\Config]
"ScratchLocation"="C:\\Program Files\\Microsoft Azure Recovery Services Agent\\Scratch\\"
"GlobalAcsServiceNamespace"="wuspod01rp1users"
"GlobalAcsHostName"="accesscontrol.windows.net"
"GlobalAcsRPRealm"="http://windowscloudbackup/m3"
"SecondaryCertThumbprint"=""
"ResourceId"="4326608059366417280"
"MachineId"="325878"
"RegistrationCertThumbprint"="0a93d4b0bf4c2fbcf45dd8e6b8eaa2744ea9195f"
"AcsServiceNamespace"="euspod01id1machine10"
"AcsHostName"="accesscontrol.windows.net"
"AcsRPRealm"="http://windowscloudbackup/m3"
"PrimaryCertThumbprint"="8CCE11CBD765DA9466569DB8ECE016F7A75B8F40"
"TelemetryMachineId"="dcada1d5-e9b9-4470-9ecf-003bc314c876"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Azure Backup\Config\CloudBackupProvider]
"ScratchLocation"="C:\\Program Files\\Microsoft Azure Recovery Services Agent\\Scratch\\"
"WABUpdateKBLink"="http://go.microsoft.com/fwlink/p/?LinkId=229525"
"StorageQuotaPurchaseLink"="http://go.microsoft.com/fwlink/?LinkId=205490"
"WebPortalLink"="http://go.microsoft.com/fwlink/?LinkId=252913"
"WABprivacyStatement"="http://go.microsoft.com/fwlink/?LinkId=221308"
"TotalPITs"=dword:00000001
"StartUsn_\\\\?\\Volume{29cbdff2-3fa7-11e0-939f-001422b0edaf}_FS_900755111003400873"=hex(b):c8,\
1f,ed,ad,06,00,00,00
"PostSnapUsn_\\\\?\\Volume{29cbdff2-3fa7-11e0-939f-001422b0edaf}_FS_900755111003400873"=hex(b):a8,\
9b,ed,ad,06,00,00,00
"JournalId_\\\\?\\Volume{29cbdff2-3fa7-11e0-939f-001422b0edaf}_FS_900755111003400873"=hex(b):44,\
66,1a,7d,9c,d0,cb,01
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Azure Backup\Config\Encryption]
"EncryptionOsVersion"=dword:00000003
Trilon, Inc.

Client for NFS fails to restart - Event ID: 16387 - Windows(R) failed a request to initialize the Network File System (NFS) redirector

I have seen this issue out there in a few threads but a definitive solution has not been posted by Microsoft that I can find. So here is the simple answer. The long answer why this doesn't work on a default install of MSNFS is going to have to come from
Microsoft and should be in the form of a hotfix.
Problem Description
On boot, Client for NFS starts and remains running. If an attempt is made to restart the service from the MMC or nfsadmin, an error occurs and nfsclnt fails to start.
Event log error:
==================================================================
Log Name:      Application
Source:        NfsClnt
Date:          7/7/2011 2:39:51 PM
Event ID:      16387
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      myserver
Description:
Windows(R) failed a request to initialize the Network File System (NFS) redirector
<[d:\w7rtm\base\fs\remotefs\nfs\client\nfsclient\service.c:199] : 0: The operation completed successfully.
>.
Client for NFS cannot start.
Windows may be low on system resources. Try increasing available system resources by closing programs, then start Client for NFS manually.
==================================================================
PROBLEM CAUSED BY: When shutting down Client for NFS using the Services GUI, Client for NFS Redirector is not shut down
SOLUTION: Stop NFS Redirector - 'sc stop NfsRdr' - Then start NFS client service - 'nfsadmin start client'
Use 'nfsadmin client stop' to correctly shut down both the Client for NFS service and the Client for NFS Redirector.
'Network File System (NFS) redirector' is actually "Client for NFS Redirector" and not listed as a service even though "Client for NFS" requires it.
Using 'sc', details on the hidden NfsRdr system component can be queried and then used to stop the redirector so that nfsclnt.exe can reload it on start up using the Services GUI.
C:\Windows\System32>sc GetDisplayName NfsRdr
[SC] GetServiceDisplayName SUCCESS
Name = Client for NFS Redirector
C:\Windows\System32>sc qdescription NfsRdr
[SC] QueryServiceConfig2 SUCCESS
SERVICE_NAME: NfsRdr
DESCRIPTION: Kernel-side part of Client for NFS. Enables a Windows based computer to access NFS server shares
Hope this thread is helpful !!

Thank you for your sharing and this will certainly help others have similar issues in future.TechNet Subscriber Support in forum |If you have any feedback on our support, please contact [email protected]

Native Client for Symbian Mobiles

I've a Sony-ericsson 910i with Symbian and the proprietary as well as
Opera browser.
I'm looking for a native client to use on this so that I may access our
SAP system. I've seen some reference to a client being available for the
Nokia 9210 (which runs Symbian) but can't seem to find any more info or
the download for this.

Jason Roesler wrote:
II am interested to know,
Is there an native client for enterprise eddition or enterprise 3 for
Solaris x86?
thanks
Hi.
There should be in the upcoming 4.1 release of SGD EE.
Native Clients should be available for Windows, Linux (Intel x86), Sparc
Solaris, x86 Solaris, MAC OS/X.
Best,
Rob
Roberto Zini - r.zini<@AT@>strhold.it
"Has anybody around here seen an aircraft carrier?"
(Pete "Maverick" Mitchell - Top Gun)

Email client for N97 and Gmail THAT WORKS . . . .

Hi
After a year, yes, that's right, a year of trying to get my Nokia N97 to work as an email client for Gmail using Nokia Messaging without it just simply stopping for days on end I finally found something that works (or at least appears to so far!). You have to pay US$ 24 for it but you get 30 days free and it really does work inc IMAP push mail. It's called Profimail from www.lonelycatgames.com.
PS I don't work for them . . .

michael_rod wrote:
I use the Opera's mail client on the PC for my mails....
I wanted to know if there are any programs for nokia 580 that can sync and retrieve/download new/old mails from the PC to the phone...
Opera is not supported. You can only sync with Outlook using Nokia PCSuite.
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

Windows 10 TP x86 for Enterprise

Dear Sir/Mdm,
Pls tell me where can I download Windows 10 TP x 86 for Enterprise. (ie, 32-bit version)
Thank You.
Best regards,
Engch911

Dear Sir/Mdm, thank you for recommending me a link to download the required 32-bit Windows 10 TP x 86 for Enterprise.
I has tried to download it through TechNet using Akamai NetSessions Interface for more than 15 hours but it still would not tell whether the downloading is completed or not and so I gave up the downloading. Normally when I download 3GB data using
Free Downloader Manager, it takes about 10 hours. Akamai NetSessions Interface does not shows % of downloading, time left for downloading and so on.
Please tell me a better link or a method for downloading my required 32-bit Windows 10 TP x 86 for Enterprise.
Thank you.
Best regards,
Engch911
Unfortunately the download manager does not have a progress meter or any indication of a download with Chrome. I simply left it overnight and then the following morning installed it in a VM.
Chrome will nag if you close the download page, but that is all, no indication of an actual download. So leave it open if you are using Chrome like most are today
Place your rig specifics into your signature like I have, makes it 100x easier!
Hardcore Games Legendary is the Only Way to Play!
Vegan Advocate How can you be an environmentalist and still eat meat?

Azure Backup CATALOG FAILURE 0x80131500 on Windows 8.1 Pro

I recently installed the new Azure Backup client on a Windows 8.1 Pro computer to test the service. Every backup that is run is resulting in hundreds of skipped files showing the same error:
CATALOG FAILURE 0x80131500
A random check of some of the files with this error revealed that some are backed up and available for restore whereas others do not appear to be available for restore. Further testing showed that the files that are available for restore can be restored.

Hi,
The error "CATALOG FAILURE 0x80131500" was mentioned a lot in these several days.
Personally I tested to perform a backup on a Windows 2012 R2 system with Agent version 2.0.8692.0 and it finished successfully. But we still reported this issue to product team and they are working on it now. If there is any update I will post back quickly.
Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Problem: VSS error with 'SQL Server Backup to Windows Azure Tool' installed

When 'SQL Server Backup to Windows Azure Tool' is installed, shadow copies cannot be enable and backups fail. When attempting to enable shadow copies, we get a "volsnap" error: "The shadow copies of volume X were aborted because
of a failed free space computation". After uninstalling the "Tool", VSS works. Reinstalling "Tool" causes the problem to return.
While the error suggests a space issue, there is plenty of space on the server's two volumes. Additionally, another 100GB volume was added and VSS storage was allocated to it; still received the error.
Issue seems to point to 'SQL Server Backup to Windows Azure Tool'.
Environment: Hyper-V guest: "Windows Server 2012 R2 Standard" with "SQL Server 2008 R2 Standard". Using "Azure Storage" for SQL backups.
Suggestions?

Hello,
Yes, we have a confirmed interference between the tool and the VSS Framework. This was identified very recently and is under investigation by the product group. Since the issue is within the filter driver shipped by the tool, that unfortunately means that
you currently need to choose between the tool and a working VSS Framework. If the latter is more important, then uninstall the tool (that will require a restart).
We apolologize for the inconvenience. I'm going to try to get the home page of the tool updated to avoid other situations like yours. Hopefully we should see a new version of the tool soon.
As a side note, recent versions of SQL Server can directly use Azure Storage as backup target, see
http://msdn.microsoft.com/en-us/library/jj919148(v=sql.110).aspx.
Regards,
Guillaume Fourrat - Microsoft France

Azure backup Windows 8.1 error

Since I learned that Azure Backup turned available for Windows 8.1 I have tried to get it to work but I have not succeeded yet. I have followed the instructions but when i try to make a backup I get the 0x1D4C2 error. When looking in the logs I don't see
any clear indications of what went wrong. There are a lot of warnings in the log though, so I have broken out some of them below. Note that there are more stuff happening in between the lines. If it's needed I can publish the whole log.
0A10 167C 01/28 14:21:17.735 71 nativeutils.hpp(42) 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Failed: Hr: = [0x80070002] : Encountered Failure: : lVal : r.GetValue(pszKey, pT)
0A10 167C 01/28 14:21:17.735 71 replica.cpp(532) 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Failed: Hr: = [0x80070002] : Encountered Failure: : lVal : RegUtils::GetValueFromRegKey( L"Software\\Microsoft\\" L"Windows Azure Backup" L"\Config" L"\CloudBackupProvider", ssRegKeyName.PeekStr(), &dwValue)
0A10 167C 01/28 14:21:17.735 71 nativeutils.hpp(42) 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Failed: Hr: = [0x80070002] : Encountered Failure: : lVal : r.GetValue(pszKey, pT)
0A10 167C 01/28 14:21:17.735 71 replica.cpp(532) 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Failed: Hr: = [0x80070002] : Encountered Failure: : lVal : RegUtils::GetValueFromRegKey( L"Software\\Microsoft\\" L"Windows Azure Backup" L"\Config" L"\CloudBackupProvider", ssRegKeyName.PeekStr(), &dwValue)
0A10 167C 01/28 14:21:17.735 03 registryutils.cpp(171) 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Failed: Hr: = [0x80070002] : Failed: Unable to get Value HKLM\鉈돁翸\Software\Microsoft\Windows Azure Backup\Config\CloudBackupProvider
0A10 167C 01/28 14:21:17.735 71 dscontext.cpp(932) [000000001C700CB0] 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Failed: Hr: = [0x80070002] : StartUsn_\\?\Volume{34b94470-87aa-4d96-9741-667a7203f311}_FS_1576418199653472395: lVal : RegUtils::GetValue(REG_KEY_DLS_CLOUDBACKUPPOROVIDER_CONFIG, GetUsnRegValueName(L"StartUsn", ssVolumeName).PeekStr(), &registryStartUsn)
0A10 167C 01/28 14:21:17.735 71 nativeutils.hpp(42) 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Failed: Hr: = [0x80070002] : Encountered Failure: : lVal : r.GetValue(pszKey, pT)
0A10 167C 01/28 14:21:17.735 71 replica.cpp(532) 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Failed: Hr: = [0x80070002] : Encountered Failure: : lVal : RegUtils::GetValueFromRegKey( L"Software\\Microsoft\\" L"Windows Azure Backup" L"\Config" L"\CloudBackupProvider", ssRegKeyName.PeekStr(), &dwValue)
0A10 167C 01/28 14:21:17.735 71 nativeutils.hpp(42) 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Failed: Hr: = [0x80070002] : Encountered Failure: : lVal : r.GetValue(pszKey, pT)
0A10 167C 01/28 14:21:17.735 71 replica.cpp(532) 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Failed: Hr: = [0x80070002] : Encountered Failure: : lVal : RegUtils::GetValueFromRegKey( L"Software\\Microsoft\\" L"Windows Azure Backup" L"\Config" L"\CloudBackupProvider", ssRegKeyName.PeekStr(), &dwValue)
0A10 167C 01/28 14:21:17.735 03 workitem.cpp(86) [000000001C889DE0] 43C219F4-44AA-4409-ABD2-626263485F7A ACTIVITY Idle Timer created with timeout = 390000
0A10 167C 01/28 14:21:17.735 70 acceptdatasetsubtask.cpp(354) [000000001C9FDAE0] 43C219F4-44AA-4409-ABD2-626263485F7A NORMAL CAcceptDatasetSubTask::Initialize: Target path - \\?\Volume{325b8041-a65d-11e4-8278-60029272e49c}\
0A10 167C 01/28 14:21:17.735 18 dsmreceiversubtaskbase.cpp(39) [000000001CA425A0] 43C219F4-44AA-4409-ABD2-626263485F7A NORMAL CDsmReceiverSubTaskBase: constructor [000000001CA425A0] openovl[000000001CA42710] msgovl[000000001CA42808] closeovl[000000001CA42760]
0A10 167C 01/28 14:21:17.735 18 dsmreceiversubtaskbase.cpp(39) [000000001CA11310] 43C219F4-44AA-4409-ABD2-626263485F7A NORMAL CDsmReceiverSubTaskBase: constructor [000000001CA11310] openovl[000000001CA11480] msgovl[000000001CA11578] closeovl[000000001CA114D0]
0A10 167C 01/28 14:21:17.735 18 dsmsendersubtaskbase.cpp(47) [000000001CA67040] 43C219F4-44AA-4409-ABD2-626263485F7A NORMAL CDsmSenderSubTaskBase: constructor [000000001CA67040] openovl[000000001CA671B0] msgovl[000000001CA672B0] closeovl[000000001CA67200]
0A10 167C 01/28 14:21:17.735 18 writeriterator.cpp(82) [0000000019527740] 43C219F4-44AA-4409-ABD2-626263485F7A NORMAL CFileWriterIterator:Init(overwrite:0, setarchive:0, setchangetime:1, skiptargetmetadatarestore:0, restoresec:1, recreaterp:1, throttle:0) called
0A10 167C 01/28 14:21:17.735 18 writeriterator.cpp(221) [0000000019527740] 43C219F4-44AA-4409-ABD2-626263485F7A NORMAL CFileWriterIterator::AddAlternateLocationMapping(filepath:\\?\Volume{34b94470-87aa-4d96-9741-667a7203f311}\, filespec:*, destination:\\?\Volume{325b8041-a65d-11e4-8278-60029272e49c}\) called
0A10 167C 01/28 14:21:17.735 18 readeriterator.cpp(289) [000000001CA13C10] 43C219F4-44AA-4409-ABD2-626263485F7A NORMAL CFileReaderIterator::SetFileSystemFlags (0x9) called
0A10 167C 01/28 14:21:17.735 18 iteratorutils.cpp(690) 43C219F4-44AA-4409-ABD2-626263485F7A NORMAL CaseSensitivity NOT enabled on the machine
0A10 167C 01/28 14:21:17.735 18 readeriterator.cpp(110) [000000001CA13C10] 43C219F4-44AA-4409-ABD2-626263485F7A NORMAL CFileReaderIterator:AddIncludeFiles(filepath:\\?\Volume{34b94470-87aa-4d96-9741-667a7203f311}\Users\Andreas\Synk\, filespec:*, snapshotpath:\\?\Volume{325b8041-a65d-11e4-8278-60029272e49c}\Users\Andreas\Synk\) called
0A10 167C 01/28 14:21:17.735 18 fsutils.cpp(4049) 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Failed: Hr: = [0x80070003] : GetFileAttributes failed for \\?\Volume{325b8041-a65d-11e4-8278-60029272e49c}\Users\Andreas\Synk\
0A10 167C 01/28 14:21:17.735 18 fsutils.cpp(624) 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Failed: Hr: = [0x80070003] : Failed to get attributes for \\?\Volume{325b8041-a65d-11e4-8278-60029272e49c}\Users\Andreas\Synk\
0A10 167C 01/28 14:21:17.735 18 fsutils.cpp(2188) 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Failed: Hr: = [0x80990a54] : Source path not found:\\?\Volume{325b8041-a65d-11e4-8278-60029272e49c}\Users\Andreas\Synk\
0A10 167C 01/28 14:21:17.767 70 nativeutils.hpp(42) 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Failed: Hr: = [0x80070002] : Encountered Failure: : lVal : r.GetValue(pszKey, pT)
0A10 167C 01/28 14:21:17.767 70 filespeclocalcache.cpp(308) 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Failed: Hr: = [0x80070003] : Encountered Failure: : lVal : hFile = ::CreateFileW( ssFileName.PeekStr(), (0x80000000L), 0, 0, 3, 0x00000080, 0)
0A10 167C 01/28 14:21:17.767 18 pruningiterator.cpp(479) [000000001CAC9CA0] 43C219F4-44AA-4409-ABD2-626263485F7A NORMAL CPruningIterator::GetNextFile - File [\\?\Volume{325b8041-a65d-11e4-8278-60029272e49c}\System Volume Information\FVE2.{09cf57b8-9e6c-43d4-ae1f-0408882a397d}.1] returned for deletion
0A10 1AD8 01/28 14:21:17.767 70 itemcatalogupdater.cpp(259) 43C219F4-44AA-4409-ABD2-626263485F7A NORMAL Hr: = [0x00000000] QueryTaskId success!.
0A10 1AD8 01/28 14:21:17.767 70 catalogfailurehandler.cpp(343) [000000001CA53620] 43C219F4-44AA-4409-ABD2-626263485F7A NORMAL CCatalogFailureHandler :: GetLastFailedEntries, Reading catalog failures in Last Backup..
0A10 1AD8 01/28 14:21:17.767 70 catalogfilehelper.cpp(287) [000000001C8CB610] 43C219F4-44AA-4409-ABD2-626263485F7A NORMAL Opening file - C:\Program Files\Microsoft Azure Recovery Services Agent\Scratch\CoFLists\CatalogLists\{BD5BA688-EF07-416C-A244-52B95FFF1CCE}_CatalogFailedEntry_B.dat with IsReadOnly = true
0A10 1AD8 01/28 14:21:17.767 70 catalogfailurehandler.cpp(549) [000000001CA53620] 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Failed: Hr: = [0x80070002] CCatalogFailureHandler :: OnPreviousErrorUploadFinished failed to delete old records file
0A10 1AD8 01/28 14:21:17.767 70 catalogfailurehandler.cpp(550) [000000001CA53620] 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Failed: Hr: = [0x80070002] : Encountered Failure: : lVal : hr
0A10 1AD8 01/28 14:21:17.767 70 itemcatalogupdater.cpp(1044) [000000001C890890] 43C219F4-44AA-4409-ABD2-626263485F7A NORMAL Hr: = [0x00000000] SetCatalogFailureHelper::UploadPreviousFailures : Completed.
0A10 1AD8 01/28 14:21:17.767 70 itemcatalogupdater.cpp(566) 43C219F4-44AA-4409-ABD2-626263485F7A NORMAL Uploading 1 RO entries
0A10 1AD8 01/28 14:21:17.767 79 WcfClient.cs(944) 43C219F4-44AA-4409-ABD2-626263485F7A NORMAL Executing web service call | Params: {ServiceInterface = Microsoft.Internal.CloudBackup.Common.FileCatalog.Interface.IFileCatalogExternalChannel}{Description = UpdateROArgs}{TargetEndpoint = https://pod01-fc1.ne.backup.windowsazure.com/FileCatalogExternalService.svc}
0A10 1AD8 01/28 14:21:17.767 69 CBEngineWcfClientHelper.cs(320) 43C219F4-44AA-4409-ABD2-626263485F7A NORMAL Setting RequestId header for outgoing request | Params: {RequestId = 8dcfb39f-3022-4d3a-b73f-b11e290758e0}{WorkitemId = 5b81881f-7d02-47b0-bb1a-a266bfec2522}{TaskId = 43c219f4-44aa-4409-abd2-626263485f7a}{AgentVersion = 2.0.8694.0}
0A10 167C 01/28 14:21:17.767 18 fswrapper.cpp(932) [000000001DC1E310] 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Parameter: [0x80070020], FilePath = \\?\Volume{325b8041-a65d-11e4-8278-60029272e49c}\System Volume Information\FVE2.{09cf57b8-9e6c-43d4-ae1f-0408882a397d}.1
0A10 167C 01/28 14:21:17.767 18 fswrapper.cpp(932) [000000001DC1E310] 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Failed: Hr: = [0x80070020] : CreateFile failed \\?\Volume{325b8041-a65d-11e4-8278-60029272e49c}\System Volume Information\FVE2.{09cf57b8-9e6c-43d4-ae1f-0408882a397d}.1 with error :32
0A10 167C 01/28 14:21:17.767 70 onlinesubtask.cpp(496) [000000001C9FDAE0] 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Failed: Hr: = [0x80070020] COnlineSubTask::UpdateStatus => hr
0A10 167C 01/28 14:21:17.767 71 dscontext.cpp(152) [000000001C700CB0] 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Last completed state for Ds Id (1576418199653472395) is 18
0A10 167C 01/28 14:21:17.767 71 dscontext.cpp(158) [000000001C700CB0] 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Ds Id (1576418199653472395) failed. DLS: 0 HRESULT: 0x80070020
0A10 167C 01/28 14:21:17.767 71 replicator.cpp(315) [000000001C840BA0] 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Failed: Hr: = [0x80070020] SetupReplicationForReplica unsuccessful for replica id ({BD5BA688-EF07-416C-A244-52B95FFF1CCE}) Volume (\\?\Volume{34b94470-87aa-4d96-9741-667a7203f311}\))
0A10 167C 01/28 14:21:18.188 71 backupasync.cpp(1045) [000000001C8B2730] 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Failed: Hr: = [0x80070020] Backup Progress: Failed
0A10 167C 01/28 14:21:18.548 22 vdshelper.cpp(923) [000000001A7F6600] 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Failed: Hr: = [0x80990fb0] Disk [\\?\PHYSICALDRIVE2] is not found as unknown
0A10 167C 01/28 14:21:18.595 03 dynamicloadedmodule.cpp(91) [000000001DC1F230] 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Failed: Hr: = [0x8007007e] : Failed to load DLL [C:\windows\system32\WSBOnline.dll]
0A10 167C 01/28 14:21:18.595 79 bpbackupstoreutils.cpp(417) 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Snap-In Updation skipped because dll not loaded
0A10 167C 01/28 14:21:18.595 79 bpbackupstoreutils.cpp(157) 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Snap-In Updation Skipped because WSBOnline.dll was not found.
0A10 167C 01/28 14:21:18.595 79 bpbackupstoreutils.cpp(390) 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Error trying to add regkey for completion success ignoring
I have tried to completely re-install the agent and remove the vault in Azure.

Hi,
This is a known issue under investigation. Azure agent is not able to prune bitlocker file during backup.
DC1E310] 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Parameter: [0x80070020], FilePath =
\\?\Volume{325b8041-a65d-11e4-8278-60029272e49c}\System Volume Information\FVE2.{09cf57b8-9e6c-43d4-ae1f-0408882a397d}.1
0A10 167C 01/28 14:21:17.767 18 fswrapper.cpp(932) [000000001DC1E310] 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Failed: Hr: = [0x80070020] : CreateFile failed
\\?\Volume{325b8041-a65d-11e4-8278-60029272e49c}\System Volume Information\FVE2.{09cf57b8-9e6c-43d4-ae1f-0408882a397d}.1 with error :32
0A10 167C 01/28 14:21:17.767 70 onlinesubtask.cpp(496) [000000001C9FDAE0] 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Failed: Hr: = [0x80070020] COnlineSubTask::UpdateStatus => hr
0A10 167C 01/28 14:21:17.767 71 dscontext.cpp(152) [000000001C700CB0] 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Last completed state for Ds Id (1576418199653472395) is 18
0A10 167C 01/28 14:21:17.767 71 dscontext.cpp(158) [000000001C700CB0] 43C219F4-44AA-4409-ABD2-626263485F7A WARNING Ds Id (1576418199653472395) failed. DLS: 0 HRESULT: 0x80070020
Where ErrorCode: 0x80070020 (-2147024864): The process cannot access the file because it is being used by another process.
No ETA on a fix at this time.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

Windows Azure Backup fails OBEngine service

Backups were running fine on my VM for months, until 11/19/2014.
Since this date, backups have been failing due to an AccessViolationException KeyManager.dll which causes cbengine.exe to crash.
Here is the detail from the eventlog:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: cbengine.exe
P2: 2.0.8692.0
P3: 542552af
P4: KeyManager.dll
P5: 2.0.8692.0
P6: 542553a5
P7: c0000005
P8: 0000000000008116
P9:
P10:
Analysis symbol:
Rechecking for solution: 0
Report Id: 7aa85bb1-7675-11e4-9416-00155de01aa3
Report Status: 4
Hashed bucket:
Here is the output from AppCrash_cbengine.exe_2876308b4d338fde9c352031c1e675e0c83996f2_06a1493e:
Version=1
EventType=APPCRASH
EventTime=130615943683897742
ReportType=2
Consent=1
UploadTime=130615943694678792
ReportIdentifier=7aa85bb2-7675-11e4-9416-00155de01aa3
IntegratorReportIdentifier=7aa85bb1-7675-11e4-9416-00155de01aa3
NsAppName=cbengine.exe
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=cbengine.exe
Sig[1].Name=Application Version
Sig[1].Value=2.0.8692.0
Sig[2].Name=Application Timestamp
Sig[2].Value=542552af
Sig[3].Name=Fault Module Name
Sig[3].Value=KeyManager.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=2.0.8692.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=542553a5
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0000000000008116
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.2.9200.2.0.0.400.8
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=9fac
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=9fac4e2867de2c0bc14632ff7179424b
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=aa27
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=aa2726ad3eea6d54361060a11351616d
UI[2]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\cbengine.exe
UI[5]=Check online for a solution (recommended)
UI[6]=Check for a solution later (recommended)
UI[7]=Close
UI[8]=cbengine.exe stopped working and was closed
UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.
UI[10]=&Close
LoadedModule[0]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\cbengine.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\system32\KERNEL32.dll
LoadedModule[4]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[5]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[6]=C:\Windows\system32\msvcrt.dll
LoadedModule[7]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[8]=C:\Windows\system32\RPCRT4.dll
LoadedModule[9]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll
LoadedModule[10]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[11]=C:\Windows\system32\USER32.dll
LoadedModule[12]=C:\Windows\system32\GDI32.dll
LoadedModule[13]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
LoadedModule[14]=C:\Windows\SYSTEM32\MSVCR110_CLR0400.dll
LoadedModule[15]=C:\Windows\assembly\NativeImages_v4.0.30319_64\mscorlib\51fbf5aac9c6f1aef14557276f98ad28\mscorlib.ni.dll
LoadedModule[16]=C:\Windows\system32\ole32.dll
LoadedModule[17]=C:\Windows\SYSTEM32\combase.dll
LoadedModule[18]=C:\Windows\SYSTEM32\CRYPTBASE.dll
LoadedModule[19]=C:\Windows\SYSTEM32\bcryptPrimitives.dll
LoadedModule[20]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[21]=C:\Windows\system32\rsaenh.dll
LoadedModule[22]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll
LoadedModule[23]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[24]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System\882c88d14efa17e32acc1953755e8709\System.ni.dll
LoadedModule[25]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Serv759bfb78#\270d01dd5380f28bb384df1187f47532\System.ServiceProcess.ni.dll
LoadedModule[26]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CloudSharedInfra.dll
LoadedModule[27]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CloudEngineTracing.dll
LoadedModule[28]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\TraceWrapper.dll
LoadedModule[29]=C:\Windows\SYSTEM32\MSVCR110.dll
LoadedModule[30]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\TraceProvider.dll
LoadedModule[31]=C:\Windows\SYSTEM32\MSVCP110.dll
LoadedModule[32]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\LKRhDPM.DLL
LoadedModule[33]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CloudEngineFM.dll
LoadedModule[34]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CloudCommonFM.dll
LoadedModule[35]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\FailureModeling.dll
LoadedModule[36]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\ErrorCodeUtils.dll
LoadedModule[37]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CloudProxyHelper.dll
LoadedModule[38]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Core\58a5753c80817773be7d569bc2d6ba92\System.Core.ni.dll
LoadedModule[39]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.ServiceModel\b96ac95b283e1ae9e6dc2a4396bc9c1a\System.ServiceModel.ni.dll
LoadedModule[40]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Xml\7ae460b2b5c41359e80ed3c95660dbf6\System.Xml.ni.dll
LoadedModule[41]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Configuration\132c056670c4a6ad010e87ff53e6b05e\System.Configuration.ni.dll
LoadedModule[42]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Runteb92aa12#\dc798870570147bc073d2f0773c8d02e\System.Runtime.Serialization.ni.dll
LoadedModule[43]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CloudCommonInterface.dll
LoadedModule[44]=C:\Windows\system32\urlmon.dll
LoadedModule[45]=C:\Windows\system32\iertutil.dll
LoadedModule[46]=C:\Windows\system32\WININET.dll
LoadedModule[47]=C:\Windows\system32\USERENV.dll
LoadedModule[48]=C:\Windows\system32\profapi.dll
LoadedModule[49]=C:\Windows\SYSTEM32\Secur32.dll
LoadedModule[50]=C:\Windows\SYSTEM32\SSPICLI.DLL
LoadedModule[51]=C:\Windows\system32\SHELL32.dll
LoadedModule[52]=C:\Windows\SYSTEM32\SHCORE.dll
LoadedModule[53]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CBEngineService.dll
LoadedModule[54]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\NativeMethods.dll
LoadedModule[55]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CBEngineServiceModuleHelper.dll
LoadedModule[56]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\NativeUtils.dll
LoadedModule[57]=C:\Windows\SYSTEM32\NETAPI32.dll
LoadedModule[58]=C:\Windows\SYSTEM32\ACTIVEDS.dll
LoadedModule[59]=C:\Windows\SYSTEM32\msi.dll
LoadedModule[60]=C:\Windows\system32\CRYPT32.dll
LoadedModule[61]=C:\Windows\SYSTEM32\netutils.dll
LoadedModule[62]=C:\Windows\SYSTEM32\srvcli.dll
LoadedModule[63]=C:\Windows\SYSTEM32\wkscli.dll
LoadedModule[64]=C:\Windows\SYSTEM32\adsldpc.dll
LoadedModule[65]=C:\Windows\system32\MSASN1.dll
LoadedModule[66]=C:\Windows\system32\WLDAP32.dll
LoadedModule[67]=C:\Windows\SYSTEM32\DSROLE.DLL
LoadedModule[68]=C:\Windows\SYSTEM32\SAMCLI.DLL
LoadedModule[69]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CloudBackupProvider.dll
LoadedModule[70]=C:\Windows\SYSTEM32\wer.dll
LoadedModule[71]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\VssRequestor.dll
LoadedModule[72]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\NativeEtwTracer.dll
LoadedModule[73]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\iRefCounted.dll
LoadedModule[74]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\cbeventpub.dll
LoadedModule[75]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\KeyManager.dll
LoadedModule[76]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\ClientStamp.dll
LoadedModule[77]=C:\Windows\SYSTEM32\VSSAPI.DLL
LoadedModule[78]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\ClusterInquiry.dll
LoadedModule[79]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CsvManager.dll
LoadedModule[80]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\DsmFs.dll
LoadedModule[81]=C:\Windows\SYSTEM32\VssTrace.DLL
LoadedModule[82]=C:\Windows\system32\WS2_32.dll
LoadedModule[83]=C:\Windows\SYSTEM32\CLUSAPI.dll
LoadedModule[84]=C:\Windows\SYSTEM32\RESUTILS.dll
LoadedModule[85]=C:\Windows\SYSTEM32\sisbkup.dll
LoadedModule[86]=C:\Windows\system32\NSI.dll
LoadedModule[87]=C:\Windows\SYSTEM32\cryptdll.dll
LoadedModule[88]=C:\Windows\SYSTEM32\clbcatq.dll
LoadedModule[89]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\HVRAzureReplicationProvider.dll
LoadedModule[90]=C:\Windows\SYSTEM32\ncrypt.dll
LoadedModule[91]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\SalDmHelper.dll
LoadedModule[92]=C:\Windows\SYSTEM32\VirtDisk.dll
LoadedModule[93]=C:\Windows\SYSTEM32\bcrypt.dll
LoadedModule[94]=C:\Windows\SYSTEM32\NTASN1.dll
LoadedModule[95]=C:\Windows\SYSTEM32\FLTLIB.DLL
LoadedModule[96]=C:\Windows\SYSTEM32\pcwum.DLL
LoadedModule[97]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CloudUtils.dll
LoadedModule[98]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\WatsonIntegrator.dll
LoadedModule[99]=C:\Windows\assembly\NativeImages_v4.0.30319_64\SMDiagnostics\f78732604518fdac525c23d94053c4bc\SMDiagnostics.ni.dll
LoadedModule[100]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CBObjectModel.dll
LoadedModule[101]=C:\Windows\system32\mswsock.dll
LoadedModule[102]=C:\Windows\SYSTEM32\DNSAPI.dll
LoadedModule[103]=C:\Windows\System32\rasadhlp.dll
LoadedModule[104]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[105]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Servd1dec626#\10619c5fe8292214fbfcef53958f2e7b\System.ServiceModel.Internals.ni.dll
LoadedModule[106]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.IdentityModel\c7724d34814b7ef413f572c47b555414\System.IdentityModel.ni.dll
LoadedModule[107]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\ROCatalogInterface.dll
LoadedModule[108]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CatalogCommon.dll
LoadedModule[109]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CBEngineProxy.dll
LoadedModule[110]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\FileCatalogInterface.dll
LoadedModule[111]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\AccessControlHelper.dll
LoadedModule[112]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\IdMgmtInterface.dll
LoadedModule[113]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\SettingsInterface.dll
LoadedModule[114]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[115]=C:\Windows\SYSTEM32\WINNSI.DLL
LoadedModule[116]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Transactions\ae60768684128a7def00a60d3ad1f7aa\System.Transactions.ni.dll
LoadedModule[117]=C:\Windows\Microsoft.Net\assembly\GAC_64\System.Transactions\v4.0_4.0.0.0__b77a5c561934e089\System.Transactions.dll
LoadedModule[118]=C:\Windows\system32\msv1_0.DLL
LoadedModule[119]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CalExternalProxy.dll
LoadedModule[120]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\IdMgmtProxy.dll
LoadedModule[121]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\SamlTokenBuilderV2.dll
LoadedModule[122]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Security\4fd85de092b46b92d150158442b90446\System.Security.ni.dll
LoadedModule[123]=C:\Windows\SYSTEM32\DPAPI.dll
LoadedModule[124]=C:\Windows\SYSTEM32\rasapi32.dll
LoadedModule[125]=C:\Windows\SYSTEM32\rasman.dll
LoadedModule[126]=C:\Windows\SYSTEM32\rtutils.dll
LoadedModule[127]=C:\Windows\SYSTEM32\winhttp.dll
LoadedModule[128]=C:\Windows\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[129]=C:\Windows\SYSTEM32\dhcpcsvc.DLL
LoadedModule[130]=C:\Windows\system32\schannel.DLL
LoadedModule[131]=C:\Windows\system32\ncryptsslp.dll
LoadedModule[132]=C:\Windows\SYSTEM32\gpapi.dll
LoadedModule[133]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Web\935caa50c55938e31a53b7e7504cf65c\System.Web.ni.dll
LoadedModule[134]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Web.28b9ef5a#\ae9e6b5057cc86d9c4696c970b21f642\System.Web.Extensions.ni.dll
LoadedModule[135]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\ReliableWcfClient.dll
LoadedModule[136]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\AsyncInterface.dll
LoadedModule[137]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\IdMgmtCatalogInterface.dll
LoadedModule[138]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\webengine4.dll
LoadedModule[139]=C:\Windows\SYSTEM32\MSVCR120_CLR0400.dll
LoadedModule[140]=C:\Windows\system32\PSAPI.DLL
LoadedModule[141]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Servf73e6522#\b2c4ffc928f332550008d48592fef264\System.ServiceModel.Web.ni.dll
LoadedModule[142]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Net.Http\1b58706b8e3775c745148cce6b10b3a9\System.Net.Http.ni.dll
LoadedModule[143]=C:\Windows\SYSTEM32\wevtapi.dll
LoadedModule[144]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\Interop.TaskScheduler.dll
LoadedModule[145]=C:\Windows\System32\taskschd.dll
LoadedModule[146]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\cb_ps.dll
LoadedModule[147]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\SettingsController.dll
LoadedModule[148]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\SettingsImpl.dll
LoadedModule[149]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Management\c5f5f8d6fb4bcd57658a8572e9209a5a\System.Management.ni.dll
LoadedModule[150]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\wminet_utils.dll
LoadedModule[151]=C:\Windows\system32\wbem\wmiutils.dll
LoadedModule[152]=C:\Windows\SYSTEM32\wbemcomn.dll
LoadedModule[153]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[154]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[155]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[156]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\CalExternalUnmanagedProxy.DLL
LoadedModule[157]=C:\Windows\System32\msxml6.dll
LoadedModule[158]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\IDContextStoreUnmanagedProxy.DLL
LoadedModule[159]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\IDContextStore.dll
LoadedModule[160]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\HvrTelemetryHelper.dll
LoadedModule[161]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\EtwTraceWrapper.dll
LoadedModule[162]=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\PrepUnmanagedProxy.DLL
LoadedModule[163]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[164]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\diasymreader.dll
LoadedModule[165]=C:\Windows\SYSTEM32\ntmarta.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=cbengine.exe
AppPath=C:\Program Files\Microsoft Azure Recovery Services Agent\bin\cbengine.exe
NsPartner=windows
NsGroup=windows8
Here is the callstack:
Application: cbengine.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
at Microsoft.SnapIns.CloudBackup.UI.Proxy.JobProviderProxy.BackupAdhoc(Microsoft.SnapIns.CloudBackup.UI.Proxy.BPTemplateSettings, System.String, System.Guid)
at Microsoft.Internal.CloudBackup.ObjectModel.OMCommon.CBJob+<>c__DisplayClass1.<StartBackup>b__0()
at Microsoft.Internal.CloudBackup.ObjectModel.OMCommon.CBJob.TriggerJobWithConcurrencyCheck(System.Action)
at Microsoft.Internal.CloudBackup.ObjectModel.OMCommon.CBPolicy.StartBackup(System.Guid)
at Microsoft.Internal.CloudBackup.Engine.CBEngine+<>c__DisplayClass3c.<StartCBBackup>b__3b()
at Microsoft.Internal.Common.FailureModeling.FMComponent`3[[Microsoft.Internal.CloudBackup.Common.Diag.DiagComponents+Id, CloudSharedInfra, Version=1.0.523.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35],[Microsoft.Internal.CloudBackup.Common.FailureModeling.CloudFMConstants+OperationId,
CloudCommonFM, Version=1.0.523.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35],[Microsoft.Internal.CloudBackup.Common.Utils.Errors.ErrorCode, ErrorCodeUtils, Version=1.0.523.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]._FMBlock(System.String,
Int32, FMBlockArgs<Id,OperationId,Microsoft.Internal.CloudBackup.Common.Utils.Errors.ErrorCode>, System.Action, System.Action)
at Microsoft.Internal.CloudBackup.Engine.CBEngineHelper.CallOMFunction(System.Action)
at Microsoft.Internal.CloudBackup.Engine.CBEngine.StartCBBackup(Microsoft.Internal.CloudBackup.ObjectModel.OMCommon.CBPolicy, Boolean, Boolean)
at DynamicClass.SyncInvokeStartCBBackup(System.Object, System.Object[], System.Object[])
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(System.Object, System.Object[], System.Object[] ByRef)
at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(System.ServiceModel.Dispatcher.MessageRpc ByRef)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(System.ServiceModel.Dispatcher.MessageRpc ByRef)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(System.ServiceModel.Dispatcher.MessageRpc ByRef)
at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean)
at System.ServiceModel.Dispatcher.ChannelHandler.DispatchAndReleasePump(System.ServiceModel.Channels.RequestContext, Boolean, System.ServiceModel.OperationContext)
at System.ServiceModel.Dispatcher.ChannelHandler.HandleRequest(System.ServiceModel.Channels.RequestContext, System.ServiceModel.OperationContext)
at System.ServiceModel.Dispatcher.ChannelHandler.AsyncMessagePump(System.IAsyncResult)
at System.Runtime.Fx+AsyncThunk.UnhandledExceptionFrame(System.IAsyncResult)
at System.Runtime.AsyncResult.Complete(Boolean)
at System.ServiceModel.Channels.TransportDuplexSessionChannel+TryReceiveAsyncResult.OnReceive(System.IAsyncResult)
at System.Runtime.Fx+AsyncThunk.UnhandledExceptionFrame(System.IAsyncResult)
at System.Runtime.AsyncResult.Complete(Boolean)
at System.ServiceModel.Channels.SynchronizedMessageSource+ReceiveAsyncResult.OnReceiveComplete(System.Object)
at System.ServiceModel.Channels.SessionConnectionReader.OnAsyncReadComplete(System.Object)
at System.Runtime.Fx+AsyncThunk.UnhandledExceptionFrame(System.IAsyncResult)
at System.Net.LazyAsyncResult.Complete(IntPtr)
at System.Net.Security.NegotiateStream.ProcessFrameBody(Int32, Byte[], Int32, Int32, System.Net.AsyncProtocolRequest)
at System.Net.Security.NegotiateStream.ReadCallback(System.Net.AsyncProtocolRequest)
at System.Net.FixedSizeReader.CheckCompletionBeforeNextRead(Int32)
at System.Net.FixedSizeReader.ReadCallback(System.IAsyncResult)
at System.Runtime.AsyncResult.Complete(Boolean)
at System.ServiceModel.Channels.ConnectionStream+IOAsyncResult.OnAsyncIOComplete(System.Object)
at System.ServiceModel.Channels.SocketConnection.OnReceiveAsync(System.Object, System.Net.Sockets.SocketAsyncEventArgs)
at System.Net.Sockets.SocketAsyncEventArgs.FinishOperationSuccess(System.Net.Sockets.SocketError, Int32, System.Net.Sockets.SocketFlags)
at System.Net.Sockets.SocketAsyncEventArgs.CompletionPortCallback(UInt32, UInt32, System.Threading.NativeOverlapped*)
at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32, UInt32, System.Threading.NativeOverlapped*)
Can anyone point me in the right direction?
I am unaware of any changes to the VM apart from the usual windows updates.
Kind regards,
Jay

Hi,
If the issue is more about Windows Azure backup, i think you may ask in:
https://social.msdn.microsoft.com/forums/azure/en-US/home?forum=windowsazureonlinebackup
Regards.
Vivian Wang

Azure Backup-reviewing Windows 8.1 azure client for enterprise use

Similar Messages

Maybe you are looking for