Azure DataSync between Azure DBs stuck at Processing; can't cancel/delete/change

Title kind of says it all: I have two Azure DBs that I have kept synchronized for over a year and on 12/6 they suddenly stopped synchronizing and have been stuck in "Processing" ever since. There is nothing in the logs after 12/6 so I cannot
diagnose what the issue is.
My Sync Group ID is
51fba424-ab87-4a1c-9615-74725818f5c1_East US
My Subscription ID is 81099f2c-7405-4c63-8faf-b19b5714b7fa

Hi,
Any of the following can result in a sync group being stuck in the processing state.
a)The client agent is offline.
Be sure that the client agent is online then try again.
b)The client agent is uninstalled or missing.
If the client agent is uninstalled or otherwise missing:
1)Remove agent XML file from the SQL Data Sync (Preview) installation folder if the file exists.
2)Install the agent on same/another on-premise computer, submit the agent key from the portal generated for the agent that’s showing offline.
c)The SQL Data Sync (Preview) service is stopped.
1)In the Start menu, search on Services.
2)Click Services in the Programs section of the search results.
3)Find the SQL Data Sync (Preview) service.
4)If the service status is Stopped right-click the service name and select Start from the dropdown menu.
Reference :
http://msdn.microsoft.com/en-us/library/azure/hh667321.aspx#ProcessingError
Regards,
Mekh.

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Moderator note; subject edited to reflect content

1st
If you actually bothered to read my post, you would see that I decided to change for the X220 after I saw it in the flesh and realised how much close it was to the X121s dimensions. If lenovo wishes this not to happen very often, they should bother do something about the fact that there is no Lenovo dealership/agent/representative in Oxford.
2nd.
If Lenovo lists paypal as payment method, they should honour it. Otherwise, do not list it at all.
3rd.
If lenovo says that I can cancel the day I ordered with no implication, they should also honour this. Not ignore my e-mails (contrary to the terms & conditions stated) and ship it so I can perhaps keep it. That's not good business practice. That's playing dumb.
They had 5 days to cancel, they prefered to wait for the item to be produced/stocked so that they can ship it to a small hamlet in Oxfordshire (half the way around the globe) so I can send it back. So yeah, this little laptop will circumvent the Earth.
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Azure DataSync between Azure DBs stuck at Processing; can't cancel/delete/change

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