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Hi,
Please describe the issue more detail.
Regards.
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SQL Azure Support Team And Lack of Support.

Hello,
I purchased an Azure Support Plan seeking help as a
Developer. For more than two Month the Azure SQL Engineers failed to help me.
I wonder! Is my case beyond help or Politics and racism are involved.
1-
My site has a political message. It is about launching a much needed political movement in the Middle-East. The Site invites people to register as members and hopefully bearers of this Political Call.
This Political Call is not to the comfort of some powerful groups that could be behind the lack of support that I am getting.
Details of the case.
2-
On my local machine, the process of posting a completed Registration Form is completed without any error and the data is stored on the local MS SQL.
3-
When posting a completed form over the internet, however, one gets a blank page and the process of Registration is aborted.
4-
The Connection String that connects my Asurewebsite to the already linked Azure SQL is not formed correctly, and so I believe.
5-
I used “MSDeploy” to upload the site to the Azure Platform, “All the files and the MS SQL”.
On the Azure remote, I already linked an Azure SQL to my Website, 1gb and paying for it. This Azure SQL copied its schema and data from the MS SQL that “MSDeploy” uploaded.
On the Azure Platform, I can manually access my linked Azure SQL Database, edit its schema, as well as, the
listed data included during the process of uploading.
6-
The Problem: The process of linking the Azure SQL to my site generated the required Connection
String on the remote, however, the Connection String of my Web.Config file on the remote still refers only to the uploaded MS SQL.
Believing that this could be the cause of aborting the registration process I decided, after many unsuccessful attempts to include the Azure generated Connection String to the Web.Config file, to seek the help of the Azure SQL Engineers by
purchasing an Azure Support Plan as a developer, more than 2 Month ago, and paying for it.
7-
I submitted a Ticket, asking for help to connect My Azure Website to the already linked Azure SQL using the already generated Connection String.
Instead of focussing on the connection issue the MS Azure SQL Engineer kept asking me to read irrelevant, mutually referring
and retired articles including one that deals with how to connect to MS Server 2005.
Many emails were exchanged for about 4 weeks and absolutely there was no intention on focussing on the Azure SQL connection need.
8-
Three weeks ago, I submitted another Ticket, voicing my displeasure of the treatment that I received.
However, the second Support professional kept trying to pass me on to other people, departments and finally suggested to set up a Tele-conference that includes many participants. Believing that it is another way of avoid
the issue, I insisted on only discussing my SQL connection need, but this insistence was completely ignored.   Details of the
Site are:
A-
The URL of the Site is:
http://ozza.azurewebsites.net/.
B-
The Azure “Ado” generated Connection String:
Server=tcp:fv9wkz2vsk.database.windows.net,1433;Database=ArabUnity;User ID=ArabUnityServer@fv9wkz2vsk;Password={**my password**};Trusted_Connection=False;Encrypt=True;Connection Timeout=30;
C-
The Publish Profile File:
<publishData><publishProfile profileName="Ozza -Web Deploy" publishMethod="MSDeploy" publishUrl="waws-prod-ch1-001.publish.azurewebsites.windows.net:443" msdeploySite="Ozza" userName="$Ozza" userPWD="ZhbqatbxQ84T8pwgs4fbvxaHbahsuD2cyBohLGArxH7hx2NQ2hMvS9NqqhDp" destinationAppUrl="http://ozza.azurewebsites.net" SQLServerDBConnectionString="Data Source=tcp:fv9wkz2vsk.database.windows.net,1433;Initial Catalog=ArabUnity;User ID=ArabUnityServer@fv9wkz2vsk;Password=********" mySQLDBConnectionString="" hostingProviderForumLink="" controlPanelLink="" targetDatabaseEngineType="sqlazuredatabase" targetServerVersion="Version100"><databases><add name="ArabUnity" connectionString="Data Source=tcp:fv9wkz2vsk.database.windows.net,1433;Initial Catalog=ArabUnity;User ID=ArabUnityServer@fv9wkz2vsk;Password=********" providerName="System.Data.SqlClient" type="Sql" targetDatabaseEngineType="sqlazuredatabase" targetServerVersion="Version100"/></databases></publishProfile><publishProfile profileName="Ozza - FTP" publishMethod="FTP" publishUrl="ftp://waws-prod-ch1-001.ftp.azurewebsites.windows.net/site/wwwroot" ftpPassiveMode="True" userName="Ozza\$Ozza" userPWD="ZhbqatbxQ84T8pwgs4fbvxaHbahsuD2cyBohLGArxH7hx2NQ2hMvS9NqqhDp" destinationAppUrl="http://ozza.azurewebsites.net" SQLServerDBConnectionString="Data Source=tcp:fv9wkz2vsk.database.windows.net,1433;Initial Catalog=ArabUnity;User ID=ArabUnityServer@fv9wkz2vsk;Password=********" mySQLDBConnectionString="" hostingProviderForumLink="" controlPanelLink="" targetDatabaseEngineType="sqlazuredatabase" targetServerVersion="Version100"><databases><add name="ArabUnity" connectionString="Data Source=tcp:fv9wkz2vsk.database.windows.net,1433;Initial Catalog=ArabUnity;User ID=ArabUnityServer@fv9wkz2vsk;Password=********" providerName="System.Data.SqlClient" type="Sql" targetDatabaseEngineType="sqlazuredatabase" targetServerVersion="Version100"/></databases></publishProfile></publishData>
D-
I activated the Kudu site to process my Website on the Azure Platform and the voluminous Log “Dump File” it
attached.   It includes comprehensive details about any and everything that is related to my Website.
I desperately need help in and willing to provide any other information one may need.
Respectfully Yours,
Abdou Aboyoussef..

hi Joseph,
We apologise for all happened to you. I check your supplied website url and check this page (http://ozza.azurewebsites.net/DisplayData.cshtml ), I found you could get data form database. Did
you resolved this issue? If not, I recommend you could refer to those documents (http://www.windowsazure.com/en-us/documentation/articles/web-sites-dotnet-deploy-aspnet-mvc-app-membership-oauth-sql-database/
& http://msdn.microsoft.com/library/azure/ee621781.aspx ).
Regards,
Will
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Does SQL Azure support XML index?

Hi
I read the doc link below that Azure supports selective XML index? Is that true? I couldn't find any other documentation. I know it previously didn't support full XML index or has this changed?
http://msdn.microsoft.com/en-us/library/azure/dn387405.aspx
Does anyone know? Thanks,

Hi Jilim,
As Olaf said, the feature is not supported in current version of Azure SQL Database.
If you have any concern about this behavior, you can submit a feedback at
http://connect.microsoft.com/SQLServer/Feedback and hope it is resolved in the next release of service pack or product. Your feedback enables Microsoft to make software and services the best that they can be, Microsoft might consider to add this feature
in the following release after official confirmation.
Thank you for your understanding.
Regards,
Charlie Liao
TechNet Community Support

Azure Support on free trials

Microsft makes it so easy not to buy there products when tyhere is zero support for integration with out paying for it even though you will pay for the service as a on going monthly fee. !!!!

Hi,
Please have a look at below article, there are several ways to get support from support channel according with different scenario.
#http://blogs.msdn.com/b/wats/archive/2013/10/15/windows-azure-support-how-it-works-and-how-to-receive-help.aspx
Best Regards,
Jambor
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Does Azure support origin pull?

Is it possible that Azure pulling the Media content from my website and cache it.
Its called Web Distribution aka Custom Origin or Pull Origin at Amazon AWS
Does Azure has same feature so that I can use CDN for my website?
One may ask, Amazon is Perfect why you want to move to Azure?
I always liked Microsoft Product and there new "Cloud First" protective has bought me here..
BTW I tried trail account but cant find a way to assign Pull Zone to my domain.

Hi Anirudh,
I found some information related to your querey here :
http://feedback.azure.com/forums/169397-cdn/suggestions/3046714-custom-origin-support-to-cdn
Hope this helps.
Regards,
Shirisha Paderu.

Cannot purchase Azure support type 'Developer'!!

Sorry, we could not complete the operation. Please try again later or reload
the web page [30225].
I keep getting this error after I submitted. I have tried two different credit cards and many times...
Can Microsoft people take a look?

Hi sir,
For your issue, I recommend you can contact the Azure Billing support via this channel:
http://www.windowsazure.com/en-us/support/contact/ You can create a support ticket about this billing/account issue.
Any results about this issue, please let me know.
Regards,
Will
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Invoking Failover on Azure - Supported Workloads

Hello,
Does anybody know what the stance is on supported workloads for Azure Site Recovery services? For instance will we be able to replicate a server running Microsoft Exchange to Azure, and then invoke it? I believe Exchange is not supported on Azure as it's
not listed on this KB article? - http://support.microsoft.com/kb/2721672
Thanks

Sharing storage between two VMs is not possible in native mode of Azure. But, there are workarounds possible.
One of the implementation is below.
http://clusteringformeremortals.com/2015/01/01/step-by-step-how-to-configure-a-sql-server-failover-cluster-instance-fci-in-microsoft-azure-iaas-sqlserver-azure-sanless/
I have done this using iSCSI initiator and target to do the same (without 3rd party)
Balmukund Lakhani
Please mark solved if I've answered your question, vote for it as helpful to help other users find a solution quicker
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Does Azure supports switching between databases?

We have 1000s of Stored Procedures, Views & Functions with 'SELECT * FROM DB1.dbo.TBL1' we constantly switch between databases (about 300 of them) within a single instance, running real-time on-line business. These are back-end SQL queries that
we normally run from one of the ADMIN databases with in the same instance.
I tried using 'USE <database name>' and realized that it does not support and then tried using <db name>.dbo.<tbl name> that also does not work.
If these 2 functions does not support within Azure we simply cannot use the environment to support our business databases, could someone please confirm this - thanks.

Hello,
Yes. Cross database references or four-part names are not supported by SQL Azure.
Windows Azure SQL Database supports the three-part name database_name.[schema_name].object_name when:
• the database_name is the current database
• the database_name is tempdb and the object_name starts with #.
Reference:Syntax Conventions (Azure SQL Database)
Regards,
Fanny Liu
If you have any feedback on our support, please click here.
Fanny Liu
TechNet Community Support

I can no longer log in to Azure Portal (or Support)

Hi. For the past few days I have not been able to log in to the Azure Portal (or Azure Support). I have tried on separate machines and it fails on them all. I can log into other Microsoft properties, like Bing and Outlook.com with the same MSA.
This is the error I receive:
https://login.windows.net/common/wsfederation?f=255&MSPPError=-2147217320
Sign In
Sorry, but we’re having trouble signing you in.
We received a bad request.
Additional technical information:
Correlation ID: adf15a25-4f0f-41c3-bd05-d7da01ff8fa6
Timestamp: 2014-08-07 15:12:34Z
AADSTS20012: An error occurred when we tried to process a WS-Federation message. The message was invalid.
Best regards,
Jerry ([email protected])
Jerry Nixon

Hi,
Based on your description, there may be some issue with your azure account, please try to contact with azure support, it's a best choice, Please contact support team by creating a support ticket at
http://www.windowsazure.com/en-us/support/contact/ Or if that doesn't work because you don't have an active subscription you will need to contact general customer support to have them create a
support ticket for you
http://support.microsoft.com/gp/customer-service-phone-numbers?wa=wsignin1.0
Best Regards
Jambor
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Azure Site to Site VPN with Cisco ASA 5505

I have got Cisco ASA 5505 device (version 9.0(2)). And i cannot connect S2S with azure (azure network alway in "connecting" state). In my cisco log:
IP = 104.40.182.93, Keep-alives configured on but peer does not support keep-alives (type = None)
Group = 104.40.182.93, IP = 104.40.182.93, QM FSM error (P2 struct &0xcaaa2a38, mess id 0x1)!
Group = 104.40.182.93, IP = 104.40.182.93, Removing peer from correlator table failed, no match!
Group = 104.40.182.93, IP = 104.40.182.93,Overriding Initiator's IPSec rekeying duration from 102400000 to 4608000 Kbs
Group = 104.40.182.93, IP = 104.40.182.93, PHASE 1 COMPLETED
I have done all cisco s2s congiguration over standard wizard cos seems your script for 8.x version of asa only?
(Does azure support 9.x version of asa?)
How can i fix it?

Hi,
As of now, we do not have any scripts for Cisco ASA 9x series.
Thank you for your interest in Windows Azure. The Dynamic routing is not supported for the Cisco ASA family of devices.
Unfortunately, a dynamic routing VPN gateway is required for Multi-Site VPN, VNet to VNet, and Point-to-Site.
However, you should be able to setup a site-to-site VPN with Cisco ASA 5505 series security appliance as
demonstrated in this blog:
Step-By-Step: Create a Site-to-Site VPN between your network and Azure
http://blogs.technet.com/b/canitpro/archive/2013/10/09/step-by-step-create-a-site-to-site-vpn-between-your-network-and-azure.aspx
You can refer to this article for Cisco ASA templates for Static routing:
http://msdn.microsoft.com/en-us/library/azure/dn133793.aspx
Did you download the VPN configuration file from the dashboard and copy the content of the configuration
file to the Command Line Interface of the Cisco ASDM application? It seems that there is no specified IP address in the access list part and maybe that is why the states message appeared.
According to the
Cisco ASA template, it should be similar to this:
access-list <RP_AccessList>
extended permit ip object-group
<RP_OnPremiseNetwork> object-group <RP_AzureNetwork>
nat (inside,outside) source static <RP_OnPremiseNetwork>
<RP_OnPremiseNetwork> destination static <RP_AzureNetwork>
<RP_AzureNetwork>
Based on my experience, to establish
IPSEC tunnel, you need to allow the ESP protocol and UDP Port 500. Please make sure that the
VPN device cannot be located behind a NAT. Besides, since Cisco ASA templates are not
compatible for dynamic routing, please make sure that you chose the static routing.
Since you configure the VPN device yourself, it's important that you would be familiar with the device and its configuration settings.
Hope this helps you.
Girish Prajwal

Can't login to Azure from Visual Studio when creating new app.

Hi,
I already tried this at two different computers.
Install VS 2013
Get VS Update 2
Get VS Web Essentials
Get Azure SDK 2.3
Launch VS, Log-in with MSDN acc.
File-New Project - ASP.NET Web Application (pick MVC + Web API)
Use "Create remote resource - Web Site"
OK
Get asked for Azure login again (sigh..)..I log in.
Get error message: "Unable to create remote resource. 'One or more errors occured'" .. really? eh.. :D
Ok, so now i try the Manage Subscriptions link to check the azure account.
Nothing is there.so I guess I need to sign in again because my previous login got forgotten
I log inagain.
Get dialog with "The task argument contains no tasks. Parameter name: tasks"
Ok, no Azure for me I guess.
btw: I then logged into web Azure portal and noticed I am over the spending limit now, so my subscription was disabled, but if this is the case why I can't login to Azure from VS, then just tell me. Skip those unrelated (for me) error messages.
Screenshot:
https://www.dropbox.com/s/06olj5icdn9brbo/Screenshot%202014-04-12%2013.23.00.png

Hi,
Based on your description, it seems that your azure subscription was over the spending limit, about this account issue, I suggest you contact with azure support, it's the best choice for you. Please contact support team by creating a support ticket at
http://www.windowsazure.com/en-us/support/contact/
Or if that doesn't work because you don't have an active subscription you will need to contact general customer support to have them create a support ticket for you
http://support.microsoft.com/gp/customer-service-phone-numbers?wa=wsignin1.0
About this incorrect error message, I suggest you submit this feedback at:
http://feedback.azure.com/forums/34192--general-feedback
Best Regards
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How do I create database from bacpac on new Azure SQL DB Preview (v12)

Hi, I want to restore a database from a bacpac on the new preview tier, but there is no option in the portal(s) to do it.
If I try "import data-tier-application" in SSMS I get error:
The service objective 'Business' specified is invalid. (Microsoft SQL Server, Error: 40804)
The only options for edition in ssms is web and business

The feature is still in preview so I checked if the feature 'Import' is expected to work or not. It's enabled only for few data centers as of today. In the coming days, you should be able to Import as mentioned. If you want this to be confirmed, I suggest
you contact azure support via "click your account" and "select Contact Microsoft support" on right-top portal page.
-Karthik (KKB)

Availability of Windwos Azure in Africa

I recently tried to sign up for Windows Azure using my MSDN Subscription. The problem is I couldn't preform the mobile verification part as my country (Ethiopia) is not in the list of countries. Does this also mean we cannot use Windows Azure in this country?
If yes, when will the services be available to us? Thanks.

Hi,
Please connect to Azure support, it's free, and it's the best choice for you.
Please contact support team by creating a support ticket at
http://www.windowsazure.com/en-us/support/contact/
Or if that doesn't work because you don't have an active subscription you will need to contact general customer support to have them create a support ticket for you
http://support.microsoft.com/gp/customer-service-phone-numbers?wa=wsignin1.0
Best Regards
Jambor
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Creation of Microsoft Azure Website failed. Cannot move or create server. Subscription ' id ' will exceed server quota.

I'm trying to create a new MVC website with azure cloud server. However, when creating my project/solution in visual studio I get the following error.
Creation of Microsoft Azure Website failed. Cannot move or create server. Subscription '<id>' will exceed server quota.
During the day I created several MVC projects, as a learning exercise, and it worked fine. Now it's failing every time I create a new MVC website with Azure.
Every time I created a website, I have always deleted any generated Azure sites and databases via the management portal. Currently I have no websites in Azure. Thus I don't see how I've reached a quota,
Any ideas what might be going wrong?
My subscription is pay as you go.
Thanks for your time,
Rob

Hi,
It might be due to various other resources (sql DB, application insight, etc) that you may have created while deploying earlier websites, and filled up your Quota. Due to which, creating new resources would exceed the quota limit.
Check for the unused resources and clear them. It may clear the error and allow you to create new websites.
Otherwise, It should be an Account related issue than Technical issue. I suggest you contact Azure support, it is a best choice for you, Please contact support team by creating a support ticket at
http://www.windowsazure.com/en-us/support/contact/
Regards,
Manu Rekhar

The host name *** is already assigned to another Azure website

We have changed Azure Website which we want to assign to our domain, but get message The host name *** is already assigned to another Azure website.
All DNS settings are changed correctly.
I read from other forum posts that some entries must manually be changed by MS Support....or?
CRM Consultant/Business Advisor at Skill AS in Norway
RockStar365 profile

Hi,
For this type issue, I would suggest you to contact with azure support, it is a good choice, Please
contact support team by creating a support ticket at
http://www.windowsazure.com/en-us/support/contact/
Best Regards,
Jambor
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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AZURE SUPPORT

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