Azure sync processing but nothing happend

Since Jan 16 my sync is saying that is processing and when I check the log is saying that has processed a lot of rows but when I check the data nothing has sync between my on premise and Azure. Below the information and the log:
STATUS
Processing
LAST SYNC
1/16/2015 10:23:03 AM
SYNC GROUP ID
1630394a-3db2-4028-9cae-5ac32cc5b329_East US
LOCATION
East US
SUBSCRIPTION NAME
Pay-As-You-Go
SUBSCRIPTION ID
399ba2d3-f357-4c7b-a52e-972bcb3cc2d7
CONFLICT RESOLUTION
Client Wins
3074 rows have been processed in 900 seconds. For more information, provide tracing ID ‘a58fec2c-49ae-409a-be90-2ecdd0eee687’ to customer support.
31829 rows have been processed in 8101 seconds. For more information, provide tracing ID ‘153badc7-6ffb-4df0-9cb7-cfd49d919484’ to customer support.

Hi,
Thanks for posting here.
Any of the following can result in a sync group being stuck in the processing state.
a)The client agent is offline.
Be sure that the client agent is online then try again.
b)The client agent is uninstalled or missing.
If the client agent is uninstalled or otherwise missing:
1)Remove agent XML file from the SQL Data Sync (Preview) installation folder if the file exists.
2)Install the agent on same/another on-premise computer, submit the agent key from the portal generated for the agent that’s showing offline.
c)The SQL Data Sync (Preview) service is stopped.
1)In the Start menu, search on Services.
2)Click Services in the Programs section of the search results.
3)Find the SQL Data Sync (Preview) service.
4)If the service status is Stopped right-click the service name and select Start from the dropdown menu.
Reference :
http://msdn.microsoft.com/en-us/library/azure/hh667321.aspx#ProcessingError
Girish Prajwal

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Azure sync processing but nothing happend

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