B.B curve 8520 complete white screen of death!!!

Phone has white screen of death ive tried all i can think of to fix, soft reset ,hard rest, power off battery out then put back in then hold return untill phone restores itself completly to get onto the safe mode settings but just will not work i have tried a new screen same thing on that so put the old one back on i have reinstalled the os system ive tried updates you name just cant get rid of the wsod please help!!!

try hucking it up on usb and downloading the blackberry desktop install it let it connect to your pc and it should be able to pick it up and try updates from there but before all this try taking your battery out and pressing it against the gold clips but not letting go of it only leave a little bit of space until you see the loading screen if it just flashes red just leave it for a few mins keep held of it and then once you see the loading screen gently let your battery slide in 

Similar Messages

  • HELP regarding abnormal high maintenance of Blackberry Curve 8520 for WHITE SCREEN

    I have a BLACKBERRY CURVE 8520 since past 2 years.
    For past few days, the screen of the set become WHITE.
    i searched the net and i found the it is common problem of BLACKBERRY.
    i tried few tricks as told by various forums.
    but the WSOD( white screen of death) didn't go.
    my handset can still receive the calls, but i cant see CALLER NAME'. 
    i also got messages which i am not able to see.
    OVERALL MY BLACKBERRY BECOME OLD CLASSIC TELEPHONE INSTRUMENT NOW.
    I went to authorised service centre of Blackberry at Meerut in India.
    He told that the LCD screen is to changed and the cost will be around Rs. 6600 only !!!!!
    I returned with BIGGGG  SHOCK !!!
    {{ BLACKBERRY LCD DISPLAY PART- COST Rs 6600/- or APPROX $ 120 . IT IS TOO HIGH NOT REASONABLE AND JUSTIFIED}}
    I then tried to find latest price of curve 8520.
    On flipkart and naptol -- it is Rs 8999/-  {{ LATEST PRICE of curve 8520. IN INDIA APPROX $ 163}}
    On ebay.in/    Rs 8850/-
    TOO COSTLY SERVICE AND MAINTENANCE OF BLACKBERRY>.....
    It is very difficult to lodge a complaint for BLACKBERRY. Customer support is very poor.
    Can anyone guide me as I am not able to use my Blackberry for past several weeks?

    hp_1706 wrote:
    Ii searched the net and i found the it is common problem of BLACKBERRY.
    i tried few tricks as told by various forums.
    but the WSOD( white screen of death) didn't go.
    What is it that you have done already, before any of us can give you any further suggestions?
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Blackberry Curve 8520 blank white screen

    I recently got the Curve 8520. It is supposed to be for T-Mobile, but my friend gave it to me unlocked, so I could use it for AT&T.
    Today, it got a blank white screen. A pure white screen with nothing on it.
    I could still make calls but the screen remained white. I tried pulling out the battery to reset it, but when it booted, it was still a white screen.
    So I searched for solutions, and one said to wipe it. 
    So now the curve still has a white screen, and I cannot do anything. (call, etc.)
    Does anyone have a solution?

    Yes if you able to receive calls on your hadnset then your LCD will be damaged. Please try this
    1.  May be your LCD will be damaged because of water. For confirmation about that please pull out the bettry and see the white sticker infront of IMEI number right side of bettry area (inside wise) if it is red then your LCD is damaged due to liquid of water.
    Its the only soltuion for you that you must consult to market and tell them to replace the LCD.

  • Curve 8520 - Showing white screen with an error 523

    Hi,
    My Blackberry Curve 8520 is showing an error 523-reset....
    Please suggest what to do as it is not ready to get turned on!!!!!!!!
    Thanks,
    Udit Maheshwari

    Udit-Maheshwari wrote: 
    My Blackberry Curve 8520 is showing an error 523-reset....
    Please suggest what to do as it is not ready to get turned on!!!!!!!!
    Hi Udit-Maheshwari
    If still unable to recover your device then please follow this :
    ( Credit JSanders )
    1) Make sure you have Blackberry Desktop Manager installed.  http://na.blackberry.com/eng/services/desktop/
    2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
    "c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
    3) The Application Loader Wizard will appear -- click "Next."
    4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
    5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
    NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
    http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
    Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
    Additional information:
    KB24395 :  "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry Smartphone
    Article ID: KB10144  : How to force the detection of the BlackBerry smartphone using Application Loader
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • My screen is completely white, i've tried holding lock and home buttons as seen on you tube something called 'white screen of death' its goes black (think it switches off) then back to the white screen need help fast please!

    my screen is completely white, i've tried holding lock and home buttons as seen on you tube something called 'white screen of death' its goes black (think it switches off) then back to the white screen need help fast please!

    If you have not done a factory reset on the device, I recommend doing a complete  factory reset.  
    Factory Reset  - Warning this will reset device back to original factory settings.
    This method will not erase any MDN/MIN information
    Turn off the phone 
    Press Power + Volume Up/Down at the same time and hold until display will show a triage android screen 
    Display will show: 
    Reboot system Now 
    Apply sdcard:update.zip 
    Wipe Data/Factory Reset 
    Wipe Cache Partition
    Use VOL Down key to scroll down to "Wipe Data/Factory Reset", press home icon to select option and wipe device. 
    Display shows "All user data will be wiped out", press VOLUME Up to continue or VOLUME Down to exit. 
    Press Volume Up 
    Press Home to select "Reset System Now" - device will reboot
    If the problem persist I recommend having a store technician take a look at the device.
    Copy and paste the link below into your browser's address bar for the store locator.  
    http://www.verizonwireless.com/b2c/storelocator/index.jsp

  • Curve 8900 went white screen suddenly

    My Curve 8900 went white screen suddenly. Phone still works, but nothing visible on screen. I did a wipe and reload of application software to the latest version using Desktop Mgr to no avail. Any suggestions to resolve? Thanks

    My Curve 8900 went white screen suddenly. Phone still works, but nothing visible on screen. I did a wipe and reload of application software to the latest version using Desktop Mgr to no avail. Any suggestions to resolve? Thanks
    Here is more infomation on my situation:
    - I did a battery pull, did not resolve
    - then conneted the device to my PC using Desktop Mgr and did a backup
    - then did a wipe and reload to latest version 5.x
    - more info:
      - carrier is T-Mobile
      - symptom is white screen, nothing is visible on the screen, periodically the red led light blinks

  • BeJeweled and White Screen of Death

    Does anyone know if the game Bejeweled creates a software conflict with OS 5. The wife gets a white screen of death after 5 or 10 minutes playing and I have to hook it up to the desltop software to get rid of it as removing the battery doesnt resolve it. All that does is start a reboot and then right back to a WSOD. The phone is a Curve 8520.

    Got my own answer. I had downloaded and installed the one from Rogers so I deleted that and got the one off app world and it's working fine.

  • White screen of death - iMac OSX Lion

    I upgraded my 2007 iMac to Lion and after a few days of perfect running the think locked up.  When I forced the power off and back on it seemed to be booting fine (chimes, apple logo, disk spinning up and I could hear the drive head seeking) but then it froze up in the "White Screen of death" (WSOD).  It was complete lockd up again, and nothing would bring it back.  I had to reboot again.  And again.  Everytime it seems to be ok, but then locks up after it the screen goes white. . I did command option , p r keys with three chimes. I have unplugged it and let it sit.  I disconnected all periferals.  I reset the SMC.  I booted into Single User mode and used unix commands to check the HD.  No errors found.  I disconnected my wireless Time Capsule.
    Note that it appears to be booting fine at first with the useaul Apple Logo.  And when I boot into the Single User mode all the text indicates no faults.  The display and HD appear fine.
    I inserted my original OSX Leopard disk and and tried to boot from it, using the "C" boot process and the Option boot method to manuualy select the DVD.  No good.  It just went into the WSOD again. 
    I have no idea what to try next!

    RATS!
    After ersing (and zeroing) out the HD nothing changed.  I still could not completely boot up the install disk.  I tried the original Leopard disk, and the Apple Lion USB thumbdrive.  Both started the boot process, and gave me the grey Apple logo.  But then after a minute or two jumped into the White Screen of Death.
    I then replace both RAM chips.  No change. 
    Now I have a brick.  A very large and heavy brick.
    But the computer will woerk as Target Disk Mode, and it actually goes through a normal boot cycle.  That is, I can go into the Single Ud=ser mode and all UNIX command work fine.
    Does anyone have any additional ideas of what can cause this?
    Peter

  • White screen of death with little black clock thing

    I've had the so called white screen of death for 2 days. Phone was locked in pocket. Took it out and there was a tiny error message on the screen. unfortunately I can't tell you what message it was :-(   
    Removed battery for long and short periods. Each time, when put bavck in, the led light flicks on and i get the white screen (without me powering it up). The phone is totally unresponsive.
    I've tried the following but the computer recognises my phone (instead of 'unknown'), then I get the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator". 
    Done the downloads then nothing apart from the phone turning itself off. HURRAH! However, it's back to square one because if I touch it, we go back to the beginning.
    1) Make sure you have Blackberry Desktop Manager installed.
    http://na.blackberry.com/eng/services/desktop/
    2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
    "c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
    3) The Application Loader Wizard will appear -- click "Next."
    4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
    5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
    NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device. 
    http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
    Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
    I've tried all of this on the old, slow laptop but have a mac as well.
    PLEASE someone HELP!

    Suzi-Q wrote:. Seriously fed up about not being able to back up on a mac
    Hi you can use the mac
    http://us.blackberry.com/apps-software/desktop/desktop_mac.jsp
    However, if you haven't already done a backup, it is most certainly too late, but its worth a long-shot.
    From your original post, it seems to me you did most things except a complete wipe without which I think you may be stuck with the white screen. Whether you use JL_CMDER or BBSAK to perform this vital step, they need a Windows OS. Whilst I do not have any mac knowledge, I do know that you can run Windows 7 on the mac. However, sounds like a faff to me. Can you not borrow a friends PC?
    Below are the wipe and reinstall instructions which includes using JL_CMDER
    This what I did to completely wipe my BB. I wrote this before starting and printed it off.
    If your device is functioning, perform a backup now if you haven't already done so saving the file to a place and in a name that you can easily locate on computer.
    I then uninstalled DTM and then deleted all other references to BB/Rim in Windows Explorer thus removing the OS for the BB from the computer in order to ensure that the version I would reinstall would be a brand new downloaded version.
    Get the latest Desk Top Software (DTS)
    http://us.blackberry.com/apps-software/desktop/?CPID=OTC-DSKTPSW&cp=OTC-DSKTPSW
    and install it on the computer.
    Get the correct latest version of the OS
    http://us.blackberry.com/support/downloads/download_sites.jsp
    and save it to computer.
    To erase all the data on your BlackBerry device, complete the following steps.
    1) Download JL_Cmder from http://www.4shared.com/get/oqP9V-2Q/JL_Cmder_v19.html
    2) Install JL_Cmder to computer.
    3) Double check you have already backed-up the BB. If you DO NOT, you will lose ALL data.
    4) Make sure the DTS is closed and plug in the BB to computer via USB
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    6) On the first screen, Press any key to continue.
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    9) Press "Y" to continue
    10) Now type "blackberry" to continue
    11) On the BB you will see a white screen with a'507' Error. Don't worry, this is what you want! You are now ready to install the OS.
    Launch the new Desk Top Software on the computer
    1). On the home screen of the BlackBerry® Desktop Software, click Device > Update my device.
    2). Click View Other Versions. Click the version of the new OS you previously downloaded.
    3). Click Install. The DTM will install the OS and then provide you with a list of applications to install. If you have had difficulties with an app, do not install it.
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    After 10 minutes reboot again by removing the battery whilst powered-on and leave it out for a couple of minutes.
    Leave it again for 10 minutes. You should now have a fully functioning BB!
    Blackberry Best Advice - Back-up weekly
    If I have helped you please check the "Kudos" star on the right >>>>

  • I have a 13 inch MacBook Pro (2009) & the "White Screen of Death" is present.  Need help?

    I have a 13 inch MacBook Pro (2009).  Recently I bought an extended hard drive because I had used up the memory on my iDisk.  As I was running the Time Machine back up on my new extended drive, the battery on my Pro ran out causing it to shut down.  Once I hooked up my Pro to the power cord & logged in, the "White Screen of Death" appeared on the home display.  Obviously the battery still works, my phone is able to charge along with the extended drive, I am able to adjust the lighting on my keyboard along with adjusting the brightness on my screen, but the "White Screen" remains.  I need help in determining the cause of this issue & the steps I'll need to take in order to resolve this.  I love my Pro, all my documents, photos & music are on it & the last thing I want to do is kill my wallet by buying a new Pro.  So could someone on here please help me?  It would be greatly appreciated & I thank you in advance!

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.   
    There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
         a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
    b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
    Step 3
    Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
    If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
    If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 4
    Sometimes a boot failure can be resolved by resetting the NVRAM.
    Step 5
    Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
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    Step 6
    Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 7
    Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
    Step 8
    This step applies only to a Mac Pro tower, not to any other model. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions.
    Step 9
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.

  • White screen of death and reboot loop help!!!

    I have a problem with my curve, I have a white screen of death. This happens whenever I turn on my blackberry. Also my phone is stuck in a continuous loop of it rebooting, loading up showing the home screen and then rebooting again. What do I do? i have tried battrey pulls and pressing on the corners of the screen

    Deal with the rebooting first.  If you have a media card installed, remove it and test.   If it isn't the media card that is the problem, see if you can reboot in safe mode, then do a a full backup.   While in safe mode, after the backup, you can try removing any apps or themes you added and then test.  Ultimately you will probably end up reinstalling the OS.
    Once you have the device booting up and staying on, hopefully, see what you see.  If the screen is all white with no text or icon, you have a hardware problem with a connection to the display.   
    Caveat: If have gotten the device wet or dropped it, all bets are off.
    - Ira

  • IPhone white screen of death:  Anyone else?

    To All,
    Since the iPhone 3.0 software update I have been experiencing the white screen of death (basically the screen turns completely white but the phone still works fine in the background. You just can't see anything) on my iPhone 3g. You can reset the phone and it will come back just fine but a minute or two later the white screen will appear again. After a few minutes of resetting or leaving it alone it will go away.
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    That happened to me once and the only was is to fix it is to use recovery mode.
    1. Connect your USB cable to your computer but NOT your iPhone.
    2. Turn your phone off.
    3. When your phone is off, press the home button and connect your iPhone to your computer.
    4. Your iPhone will turn on and keep pressing to the home button. iTunes logo will appear on your screen.
    5. You can start your restoration progress.
    Hope this helps. Thats is how I saved my phone. It also seems to me that the phone you are using right now may had been jailbroken and stopped working.

  • IPhone recently rebuilt - "white screen of death"?

    i recently rebuilt my other iPhone 3g and when i finished rebuilding it and slapped it all back together, i reformated it and it finished but upon reaching the "slide for emergency" screen the phone froze completely for about 10 minutes.
    so i shut down the phone holding home and power and after restarting it again i got the "white screen of death" and now im stuck, help?

    Why was the phone disassembled?
    The problem could be just about anything, you might be out of luck, and I doubt you will get a useful response here as we are iPhone users, not certified Apple techs.
    Since you are probably out of luck with this iPhone maybe check some forums on repair sites to see if you can get an answer.

  • Installed Lion then white screen of death

    Hello I just installed Lion based on an email that said I had to switch for the migration from Mobile Me to ICloud. As soon as it downloaded, there was a problem. A screen came up that said, problem loading restart to try again. I did and now I have the white screen of death with a flashing apple, file with a question mark and the no symbol, I.e. circle with a line through it.  I've shut down at least twice but when I restart all I get is the white screen and flashing symbols. Everything is backed up via my time machine but this is crazy. Pls help.  Thank you. T

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
    Be sure your Mac is shut down.
    Press the power button.
    Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem(s)?
    After testing, reboot as usual (i.e., not in safe mode.)

  • App getting the "white screen of death" since iOS 8.2 update

    Hello!
    Been playing an app called Solstice Arena since it came out. Now suddenly the game morphs into the "white screen of death" every time I hit the login button.
    I tried all the usual things, turning the phone on/off, reinstalling the app, all to no avail.
    Never had this problem before downloading iOS 8.2.
    Anyone have any ideas?
    Here is a pic:

    Hello melsuzhen, 
    Welcome to the forums. 
    In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
    Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
    Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
    Link: http://www.blackberry.com/btsc/KB03621
    Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo only restore essential data. It is possible that you have corrupt data in your backup file which is causing your issue. 
    Hope this helps, have a good day. 
    -SR
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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