B noir Help ME! 7.01 won't start and I'm stuck
b noir, I've followed a couple threads where you address the problem where iTunes 7 won't start. I've tried to follow most of the advice you and others have given but nothing is working for me.
So far, I've:
* Searched for Malware (nothing)
* Tried to reinstall QT on top of existing QT (couldn't install)
* Uninstalled from install programs for both QT and iTunes, rebooting, then reinstalling (didn't fix anything)
* Uninstalled QT from Windows Install Cleanup and then doing the repaired from iTunes install with and without virus scan turned on.
*Uninstalled QT & iTunes from Windows Install Cleanup, rebooting, and reinstalled QT on its own then iTunes.
QT opens just fine on its own. And I also deleted the QT directory in Program Files and the two QT files in System 32.
Please help. I'm irrationally mad at Apple at the moment.
b noir-
It looks like you're crazy busy. I finally got the little bugger to work by reading one of your old posts about replacing the Pref files.
navigate to the following folder and open it up:
C:\Documents and Settings\<username>\Application Data\Apple Computer\iTunes\
("<username>" is the name of the account you're crashing in.)
inside, you should see an "iTunes.pref" file and an "iTunesPref.xml" file. rename them "iTunes.pref1" and iTunesPref.xml1". move them to your desktop.
now navigate to the following folder:
C:\Documents and Settings\<username>\Local Settings\Application Data\Apple Computer\iTunes\
inside, you should see another "iTunes.pref" file and another "iTunesPref.xml" file. rename them "iTunes.pref2" and iTunesPref.xml2". move them to your desktop.
restart the PC. log in to the user account that itunes is crashing in. try launching itunes again.
the itunes setup assistant should run. (much like it did the first time you launched itunes after you installed it for the first time.) it's rebuilding the itunes preference files while you're doing that.
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I have removed the ecp site from default site and attempting to rerun SP1 now. I do not have high hopes. :(Hi,
Thanks for your response.
From the error description, you need to manually remove the ECP with IIS manager in both the Default Web Site and the Exchange Back End firstly. And then continue the upgrade to check the result.
Hope this can be helpful to you.
Best regards,
Amy Wang
TechNet Community Support -
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Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
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Boot in recovery mode (power then Command-R).
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