B noir Help ME! 7.01 won't start and I'm stuck

b noir, I've followed a couple threads where you address the problem where iTunes 7 won't start. I've tried to follow most of the advice you and others have given but nothing is working for me.
So far, I've:
* Searched for Malware (nothing)
* Tried to reinstall QT on top of existing QT (couldn't install)
* Uninstalled from install programs for both QT and iTunes, rebooting, then reinstalling (didn't fix anything)
* Uninstalled QT from Windows Install Cleanup and then doing the repaired from iTunes install with and without virus scan turned on.
*Uninstalled QT & iTunes from Windows Install Cleanup, rebooting, and reinstalled QT on its own then iTunes.
QT opens just fine on its own. And I also deleted the QT directory in Program Files and the two QT files in System 32.
Please help. I'm irrationally mad at Apple at the moment.

b noir-
It looks like you're crazy busy. I finally got the little bugger to work by reading one of your old posts about replacing the Pref files.
navigate to the following folder and open it up:
C:\Documents and Settings\<username>\Application Data\Apple Computer\iTunes\
("<username>" is the name of the account you're crashing in.)
inside, you should see an "iTunes.pref" file and an "iTunesPref.xml" file. rename them "iTunes.pref1" and iTunesPref.xml1". move them to your desktop.
now navigate to the following folder:
C:\Documents and Settings\<username>\Local Settings\Application Data\Apple Computer\iTunes\
inside, you should see another "iTunes.pref" file and another "iTunesPref.xml" file. rename them "iTunes.pref2" and iTunesPref.xml2". move them to your desktop.
restart the PC. log in to the user account that itunes is crashing in. try launching itunes again.
the itunes setup assistant should run. (much like it did the first time you launched itunes after you installed it for the first time.) it's rebuilding the itunes preference files while you're doing that.

Similar Messages

  • Help please! Imac won't start and running out of ideas

    Help! My imac G4 Flat Panel running tiger won't boot or go beyond the grey screen, here's what happened,
    I went away on holiday for ten days and unplugged it, on return it worked fine for the first few goes however after leaving it with alot of photos open for a couple of hours I returned and the screen had gone funny, showed the app window on top but not properly and grey on the bottom two thirds, I could just about move the mouse which was ghosting and it sort of worked but not properly, I switched it off on the power switch and rebooted and it was okay for a few more sessions until getting stuck with the mail app open, I tried to force quit but couldn't and eventually turned it off on the switch, after which it won't boot or go beyond the grey screen every time I switch it on, I've tried all the following with no joy:
    -unplugged all peripherals
    -taken out airport card and extra ram I'd fitted myself about six months ago
    - done command, option, p and r on switching on, also command x and command option.
    - tried to boot from the original os x cd which came with it - this gives me a broken mac symbol and multicoloured spinning ball
    - boot from os9 disk which came with it this gives me a flashing question mark sometimes but most times just the grey screen.
    - boot from apple hardware test diagnostic cd which came with it, just says loading and hangs
    - boot from tiger dvd - shows the apple logo then a sign similar to no entry sign and spinning thing underneath.
    I've tried rebooting about 100 times now, as it once did a similar thing about eight months ago but eventually booted okay and then I ran check permissions etc. and never had a problem until now.
    I've put everything I can think of in in case any of it is important, apologies if there's too much extra info here but if anyone has any ideas I'd be very grateful, am a bit stuck without it, luckily I've backed up most of my stuff but there's some things I haven't. please help! thanks

    Sorry to hear about your problem and I wish I had happy news. Sounds like what I am going through. Just spent over 200$ getting the Tiger upgrade installed at a Mac repair place because I wanted it done right, and had the RAM upgraded. After two weeks of bliss I get a gray screen with a spinning gear. The CD drawer wont open, nothing. Take it back to the shop and I find my hard drive is done. This is the SECOND hard drive. My G-4 came with a 40 gig HD, the one that they replaced it with 2 years ago was an 80 gig. I hope thats not whats going on with yours but it sure sounds like it. I beginning to wonder if there isn't a design issue going on here. I am a casual computer user but my son is on it for hours at a time and I'm wondering about heat buildup and the hard drive. Gonna ask that question when I pick it up, good luck with yours.
    Pat

  • SP1 for Exchange 2013 install fails with ECP virtual directory issues and now transport service won't start and mail is unavailable

    SP1 for Exchange 2013 install failed on me with ECP virtual directory issues:
    Error:
    The following error was generated when "$error.Clear();
              $BEVdirIdentity = $RoleNetBIOSName + "\ecp (name)";
              $be = get-EcpVirtualDirectory -ShowMailboxVirtualDirectories -Identity $BEVdirIdentity -DomainController $RoleDomainController -ErrorAction SilentlyContinue;
              if ($be -eq $null)
              new-EcpVirtualDirectory -Role Mailbox -WebSiteName "name" -DomainController $RoleDomainController;
              set-EcpVirtualdirectory -Identity $BEVdirIdentity -FormsAuthentication:$false -WindowsAuthentication:$true;
              set-EcpVirtualdirectory -Identity $BEVdirIdentity -InternalUrl $null -ExternalUrl $null;
              . "$RoleInstallPath\Scripts\Update-AppPoolManagedFrameworkVersion.ps1" -AppPoolName:"MSExchangeECPAppPool" -Version:"v4.0";
            " was run: "The virtual directory 'ecp' already exists under 'server/name'.
    Parameter name: VirtualDirectoryName".
    Error:
    The following error was generated when "$error.Clear();
              $BEVdirIdentity = $RoleNetBIOSName + "\ECP (name)";
              $be = get-EcpVirtualDirectory -ShowMailboxVirtualDirectories -Identity $BEVdirIdentity -DomainController $RoleDomainController -ErrorAction SilentlyContinue;
              if ($be -eq $null)
              new-EcpVirtualDirectory -Role Mailbox -WebSiteName "name" -DomainController $RoleDomainController;
              set-EcpVirtualdirectory -Identity $BEVdirIdentity -FormsAuthentication:$false -WindowsAuthentication:$true;
              set-EcpVirtualdirectory -Identity $BEVdirIdentity -InternalUrl $null -ExternalUrl $null;
              . "$RoleInstallPath\Scripts\Update-AppPoolManagedFrameworkVersion.ps1" -AppPoolName:"MSExchangeECPAppPool" -Version:"v4.0";
            " was run: "The operation couldn't be performed because object 'server\ECP (name)' couldn't be found on 'DC0xx.domain.com'.".
    Error:
    The following error was generated when "$error.Clear();
              $BEVdirIdentity = $RoleNetBIOSName + "\ECP (name)";
              $be = get-EcpVirtualDirectory -ShowMailboxVirtualDirectories -Identity $BEVdirIdentity -DomainController $RoleDomainController -ErrorAction SilentlyContinue;
              if ($be -eq $null)
              new-EcpVirtualDirectory -Role Mailbox -WebSiteName "name" -DomainController $RoleDomainController;
              set-EcpVirtualdirectory -Identity $BEVdirIdentity -FormsAuthentication:$false -WindowsAuthentication:$true;
              set-EcpVirtualdirectory -Identity $BEVdirIdentity -InternalUrl $null -ExternalUrl $null;
              . "$RoleInstallPath\Scripts\Update-AppPoolManagedFrameworkVersion.ps1" -AppPoolName:"MSExchangeECPAppPool" -Version:"v4.0";
            " was run: "The operation couldn't be performed because object 'server\ECP (name)' couldn't be found on 'DC0xx.domain.com'.".
    !! And now transport service won't start and mail is unavailable !!
    Any help would be appreciated.
    I have removed the ecp site from default site and attempting to rerun SP1 now. I do not have high hopes. :(

    Hi,
    Thanks for your response.
    From the error description, you need to manually remove the ECP with IIS manager in both the Default Web Site and the Exchange Back End firstly. And then continue the upgrade to check the result.
    Hope this can be helpful to you.
    Best regards,
    Amy Wang
    TechNet Community Support

  • Mac book pro 17 inch won't start and it beep

    mac book pro 17 inch and it won't start and it beep

    It will make it easier to help you w/ your problem to know the exact model, size, year built, RAM installed and OS you're running. A little history will also help.
    "it beep"
    If it's 3 beeps that's usually a RAM problem.

  • My mac air hS stopped working suddenly it won't start and just beeps

    My mac air hS stopped working suddenly it won't start and just beeps

    Hi Anjinbombay,
    If your MacBook Air won't start up, you may find the following articles helpful:
    Apple Support: My computer won't turn on
    http://support.apple.com/kb/TS1367
    OS X Lion: If you hear beeps when your computer starts up
    http://support.apple.com/kb/PH4376
    Regards,
    - Brenden

  • There's an "updated.app" laying in Firefox package. Since firefox won't start and "updated.app" will, is it safe to replace firefox package with it?

    After last update to last version, FF was running fine before a hardware restart.
    Since then it won't start and profile manager either. No error message pops up and console window doesn't trace any event.
    firefox package contents an "updated" package likely created by last update.
    Will i loose my settings or run into any kind of problem by replacing firefox's package with the so called "updated" one?

    The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
    Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
    To Reset Firefox do the following:
    #Go to Firefox > Help > Troubleshooting Information.
    #Click the "Reset Firefox" button.
    #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
    #Firefox will open with all factory defaults applied.
    Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
    Did this fix your problems? Please report back to us!

  • ITunes won't start and asks to reinstall after iTunes10 update.

    iTunes won't start and asks to reinstall after iTunes10 update. I have tries reinstalling, but it comes up with it again. I have uninstalled every Apple program and reinstalled them but still the same.

    What's the precise text of your message, Callum? There's a few different ones I can think of that mention reinstalling iTunes.

  • I've updated to yosemite from Mavericks, but since i can't connect to the internet I used my time machine back up which was march 2013. Now my macbook pro won't start and ends with a prohibited ted sign. Any suggestions pls.

    I've updated to yosemite from Mavericks, but since i can't connect to the internet I used my time machine back up which was march 2013. Now my macbook pro won't start and ends with a prohibted sign. Any suggestions pls.

    Install or Reinstall Yosemite, Mavericks, Mountain Lion, or Lion from Scratch
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    How to Clean Install OS X Yosemite
    OS X Mavericks- Erase and reinstall OS X
    OS X Mountain Lion- Erase and reinstall OS X
    OS X Lion- Erase and reinstall Mac OS X
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
                because it is three times faster than wireless.

  • Cs3 won't start and hand on "reading preferences"

    Hello
    All of a sudden my photoshop won't start and hang on the splash screen " the last message is "reading preferences"
    I Run WINXP service pack2.
    Photoshop version is 10.0.1
    I rebooted did everything (without re-installing)
    Is there a way to get out of this ?
    Bruno

    You could try resetting your preferences as described in the FAQ.
    http://www.adobeforums.com/webx/.ef4a07f/1
    You either have to physically delete (or rename) the preference files or, if using the Alt, Ctrl, and Shift method, be sure that you get a confirmation dialog.
    This resets all settings in Photoshop to factory defaults.
    A complete uninstall/re-install will not affect the preferences and a corrupt file there may be causing the problem.

  • My macbook won't start up, it gets stuck on the blue screen. can it be fixed? i suspect a hacking due to a strange phone call earlier which i thought was a scam.

    my macbook won't start up, it gets stuck on the blue screen. can it be fixed? i suspect a hacking due to a strange phone call earlier which i thought was a scam.

    Reinstall OS X without erasing the drive
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.

  • TS1717 My iTunes won't start and receive "The program can't start because MSVCR80.dll is missing from your computer

    My iTunes won't start and receive "The program can't start because MSVCR80.dll is missing from your computer. 

    Check out the user tip below.
    https://discussions.apple.com/docs/DOC-6562

  • My computer won't start up it's stuck on the blue screen

    my computer won't start up it's stuck on the blue screen

    I've researched and I'm doing the internet recovery HD, hopefully I can move on from this situation..

  • Help!  G4 iBook won't start up

    I had to shut down and restart my iBook two or three times in succession. On the final time, the iBook began to start up, but then there was a 'click' and it shut down completely. Now I can't get it to start up at all, when I press the start up button nothing at all happens. The battery is fully charged, I have tried it running off the mains, and have also tried holding down Shift etc. I can't start it up from the CD either, as it won't pull the CD in.
    Can anyone help please?

    Welcome to Apple Computer!
    Here is an article that might help:
    Troubleshooting: my computer won't turn on:
    http://docs.info.apple.com/article.html?artnum=300552
    It will recommend disconnecting all peripherals and resetting the PMU among other things. If nothing helps, please post back.
    Good luck!

  • Need help with laptop that won't start up

    I have a Toshiba c655 laptop that had some viruses on it; *thought* I'd fixed it and all was well.  When I turned off and re-started the computer, the screen showed "Toshiba Innovations", and at the bottom the options of pressing F2 for startup or F12 for boot manager...this screen is quickly replaced by a black screen with a white cursor in the top left hand corner.  When I hit F2 or F12 and go to those screens, I'm not computer savvy enough to know what options (if any) I should choose that might help me to get this thing started....seems nothing happens with any of the buttons I push.  The scenario I just described is the only thing this computer will do now.  Any help?  Thank you so much!

    it sounds like missing system/boot  files on hdd
    1. try to press f2 during toshiba screen to go in bios and load default settings.
    2. press f12 and select boot from cd if you have system rapair disk...or any live cd to backup your files
    3. the last option ... press 0 on toshiba screen for system recovery...this will delete all information
    sorry for my english

  • My Macbook won't start, and I must reinstall the disk. I haven't used time machine to back up, and I want to use an external drive to back up now. How can i do this from the utilities page?

    I am currently in Zambia on missions work and my computer is constantly exposed to heat. I have just been trying to avoid using it during the hottest part of the day. Today though, I started it up and it was stuck on the grey page with the rotating circle for over an hour, then once the circle left, it remained frozen on the gray page. I used command + r at startup to go to the utilities page to analyze the disk. It found that there were problems with the disk, but then it could not fix those problems and told me to backup as much information as I could and reinstall or redo it all. I haven't ever used time machine to back up any of my information, but i have an external drive that I can use right now to backup my files. I can't get into my computer though to backup the files. How can I use this external drive to backup my files while the computer is currently messed up? Please help.

    Emergency Backups (Data Recovery)
    A)          Format an external disk:
              (This will erase all data on the external disk.)
              Boot in recovery mode (power then Command-R).
                        Alternative: Network recovery boot (power then Command-Option-R keys)
              To format (and erase) the destination recovery disk:
              Plug in the drive you are about to erase.
              Select the volume that is NOT your system disk.
              Click on Partition.
              Pull down under Partition Layout to 1 Partition.
              Click on Options…
              Select GUID Partition Table.
              Name: Emergency Backup (or whatever you prefer)
              Format: Select Mac OS Extended (journaled)
              Click Apply.
              Click Partition.
    B)          Try to boot in Safe Mode (power then Shift key).
              (This will be a slow boot.  Be patient.)
              If it won’t boot in Safe Mode, jump to C.
              If it boots in Safe Mode, try to boot in normal mode.
                        If that fixed your problem then start a Time Machine backup.
                        http://support.apple.com/kb/ht1427
                        https://discussions.apple.com/docs/DOC-4055
              If not, boot in Safe Mode again.
              Go > Computer.
              Double click on the system disk.
              Drag the Users folder to the recovery disk.
    C)          To clone the disk:
              Boot in recovery mode.
              Select Disk Utility.
              Try to repair the system disk twice.
              Whether or not the repair succeeds:
              Drag and drop the system disk to Source:
              Drag an drop Emergency Backup to Destination:
              (Take care not to reverse this order.)
              Click Restore (the lower Restore button).
    Once your system is healthy, maintain two reasonably current backups.  (Time machine restores can fail.)
    Create either two Time Machine backups (good) or one or more Time Machine backup(s) and one or more bootable-clone backup(s) (better).
              Use Carbon Copy Cloner or SuperDuper! to create bootable-clone recovery disks.
              See https://discussions.apple.com/docs/DOC-3045
              and https://discussions.apple.com/docs/DOC-6031

Maybe you are looking for