B Nor // Norton , Etc

On the Norton issue, if the user has Norton,users should do a win doctor to repair Active X and short cuts fix. If you do not , down loads will go to the corrupted links. Also , if the user is on a dial up , some ISP's do not have error correction on the modem banks and routers. That means that all errors are sent to the user. Most ISP's are connected to some sort of ATM switch that should have error correction , but I have seen some that don't.. Also some dial up users will have issues due to the quality of the copper from house to central office ( phone co. ) I run thru 2 fire walls and a Linksys 4 port router , with no adjustments either the Norton fire wall or the Windows fire wall. Just some idea's for everybody. If you want me to stop, B Nor , let me know ...
Steve

hey B , have to go to the DR. to see if I need to be on the transplant list. Will be back later.

Similar Messages

Cannot find any template in premiere nor encore etc (CS6)

Hello,
cannot find any template in premiere nor encore etc (CS6), I had them with cs5.5 can someone help me in trying to isntall those?
Thanks
Regards
Felice

See if the information at the following link helps solve the problem:
http://helpx.adobe.com/x-productkb/multi/library-functional-content-missing.html

Do i need to install any type of aftermarket security software (e.g. AVG, Norton, etc.) on my MacBook Pro?

Do i need to install any type of aftermarket security software (e.g. AVG, Norton, etc.) on my MacBook Pro?

Michael
Actually you do not really need AV for MacOSX. There are no virurses for OSX. If you feel you need some kind of protection you should install ClamXav. It is the most recommended AV for Mac. It it free to use. You don't ever want to use Nortons, or any software that was originally designed for MS Windows. They will just cause problems for your Mac. Hope this helps. One way to protect yourself is just being careful what you download and where you're surfing on the web. Be wary of programs and software that ask for your administrator password before installing unless it is from a trusted source. Hope this helps.
Joseph

On a desktop computer you would normally have some form of security software(Norton,AVG etc).Is this also arequirement of one's i pad?

On a desktop computer you would normally install some form of software security(AVG,Norton etc.) Is this necessary on one's I Pad?

No (unless you jailbreak your iPad), and there aren't any 'proper' anti-virus or security apps in the app store. You can only download programs onto your iPad from the App Store, so they will have gone through Apple's vetting process.

FireFox 3.6.8 & ThunderBird 3.1.2 check for updates never connects, nor does plug-in update or get plug-ins

FireFox 3.6.8 & ThunderBird 3.1.2 check for updates never connects, nor does plug-in update or get plug-ins
I am doing several re-installs.
I installed FireFox 3.6.8 and ThunderBird 3.1.2 on a fresh install of Windows XP Home SP3 x32.
All Windows updates and IE8, etc were done first after the WinXP install.
IE8 works fine.
Firefox can connect to the internet to view webpages, but NOT do a check for a newer version.
(by going, on the main menu at the top, to Help --> Check for updates...)
Neither can Tbird.
See screenshots below.
Neither Tbird nor Firefox will complete the add-ons check nor updates nor 'Browse All Add-ons' feature.
(by going, on the main menu at the top, to Tools --> Add-ons --> Get Add-ons {upper left} or Find Updates {lower right for any of the selections})
Another computer, same 'build' (different hardware, but WinXP SP3, etc) using a connection from the same router going out to the internet works fine, so it is not an overall connection problem outside of the individually affected computer.
There is not yet any anti-virus nor firewall, etc installed that could be blocking things, except for Windows built in firewall, and there is no blocking action showing. Disabling it did not solve the issue.
6 hours of searching has not found an answer. Trying some of the search results just to see has not proven to be successful.
Thanks.

dianej,
Try this, go to tools, add-ons, extensions. if you have more than one (the latest) Java consoles, uninstall them. You only need the latest console and it should match the Java Platform in Plugins.
I had a VERY similar problem displaying weatherunderground. It would not display the pages correctly and I would get pages of errors that stated
"window.addEvent is not a function" I spent the last two hours fixing this problem. All I did was remove the 6.0.18, 6.0.19, 6.0.20 Java consoles from my 3.6.8 Firefox. After a FF restart, no more errors.
There should be more information in FF when you update Java. No one tells you that you should go in and delete the older consoles.
Good luck
Mick

Some commands are not working nor in illustrator nor photoshop, any advice better than Adobe?

Illustrator is not fuctioning at 100%, some commands do not work ( eg - command open, nor place etc ) and same with photoshop....
Any advice

pcmyhre,
You may try the list, possibly starting with item 7) in 5), which is a list of the usual suspects, which may disturb and confuse Illy so she fails to do even simple things.
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media, see below. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html
External media: It is always recommended here to open/save from/to own hard disk, and to copy from/to networks and removable media. You may be lucky (for a while), but the chances of file corruption and other unpleasantnesses are immensely greater when you use anything but the harddisk, and it is better to be safe than sorry.
In addition to the (far greater) risk of file corruption, some issues are mentioned here:
http://helpx.adobe.com/illustrator/kb/illustrator-support-networks-removable-media.html

TS1702 Suddenly no sound anymore, including music, when typing etc. Any idea why?

All of a sudden there is no sound anymore. Neither in music nor typing etc. Checked all possibilities, but nothing works. Does anyone have an idea? In the end I may need to send to be checked upon by Apple but prefer to solve myself. Thanks.

I turned the device off entirely holding the right top buttom and then turn it on again until the Apple logo appears. It takes a while but sound is back on. Still, rather strange that sound spontaneously disppears. Maybe warranty has just expired!!

New iTunes 6.0.3

I just downloaded the new iTunes as said above. The installation was fine but when it was done and I opened iTunes the music store or ministore wouldn't work and I got a network timeout message. I have checked my internet connection and restrictions on Norton etc. and there was no problem. Nor was there a problem with the previous iTunes. Is it just me or is anybody else having problems and if so how can i fix it?
Windows XP

I have the same problem ever since i installed 6.0.3 i cant access the store and tried everything

New installation X230 / WIN7

After several tests and problems I'm thinking of reinstalling my system. All data is already removed and the remaining software easily can be re-installed.
The system has a SSD-drive with Lenovo-Recovery partition "Q".
Is there any description available how to format the drive C: and re-install that Windows?
Any additional hints how (easily) to prevent from not needed software like NORTON etc?
Thank you.
Michael

You can also just set the partition active after the fact by using only the list, select, and active commands in that link. That sometimes will rescue a non-booting USB flash drive.
Do copy the contents first, just in case.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

Possible Flash bug? Won't work correctly on windows7, explorer11

I have a problem with Adobe Flash. It seems to fail or to work correctly and am trying to debug the problem to see if it an Adobe bug or something else.
I have two laptops old and new side by side to troubleshoot, both use same version of windows 7 home, internet explorer 11, adobe flash, directx 11, nortons, etc..
But the newer faster i5 laptop Adobe Flash keeps craping out on.
- I have checked (compared) all explorer security settings between computer all seem the same.
- Flash is Enabled in internet explorer 11, add-ons
- latest flash version has been installed and has been reinstalled (even a saved copy to disk and run offline from disk).
- flushed out explorer 11 cache
- flushed out adobe cache
- active x filtering is off
- reboots done of computer.
I find this a tad frustrating as what is causing flash to malfunction, anyone got any ideas to try?.
on https://helpx.adobe.com/flash-player.html
it indicates that i have the latest version installed
on the Adobe - Flash Player : Settings Manager - Global Privacy Settings Panel
none of the panels will display
but on the http://www.adobe.com/software/flash/about/
it does not display the small version information window saying you have x.x.x.x installed nor does the red bouncing adobe box display like on my older laptop. but when you click on the gobal settings menu it indates that you have the latest version installed..
example: playing an online flash game, www.volvooceanrace.com the game loads asks to log in, and then you hear some sounds and and then seems to not load, proceed any further, or locks up. There are a 170,000 daily players using this flash game.

First, confirm that ActiveX Filtering is configured to allow Flash content:
https://forums.adobe.com/thread/867968
Internet Explorer 11 introduces a number of changes both to how the browser identifies itself to remote web servers, and to how it processes JavaScript intended to target behaviors specific to Internet Explorer. Unfortunately, this means that content on some sites will be broken until the content provider changes their site to conform to the new development approach required by modern versions of IE.
You can try to work around these issues by using Compatibility View:
http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11
If that is too inconvenient, using Google Chrome may be a preferable alternative.

My EMAIL account on Apple ID site is still wrong, from 2008!

On 12 January, I was trying to FIX problems I had with my iMac Password, so I could download the latest Adobe installer - but I had no problems with passwords etc until 2 days ago. The password I've used didn't work. (I had to change it on Verizon for mail problems in Oct 2014) SO I called Support [& was disconnected 6 times!] - Here are my Problems - in order of my frustration:
1. NOW when I turn on my iMac, it does NOT go to MY computer Screen ! But rather it goes to some dumb grey screen;where I must type in MY password to get in (This happened after a second tech who said it would not remain that way; not good for me, nor my husband or daughter to have to do.) The Second call Tech went into my computer - She must have reconfigured my preferences & I can not find out how to change it back to go right to go right to my screen, without using a password to get in [which is a pain-in-a-neck when anyone here needs the computer]
2. Support (first call) had me DUMP the whole Keychain into Trash to create a NEW password. [we were disconnected half way through, but I did ask if I should empty the trash & did so - wish now I didn't - there are NO passwords nor sites, etc in Keychain, only Apple stuff.) Since that call ALL my PASSWORDS are GONE! Mail & iCloud etc. though I can get into password protected web sites?
- Both Support techs told me that "all my previous passwords would still be there - intact on the computer" - they ARE NOT!
3. So I went on line today - to check my Apple ID & iCloud info:
* First, it still has my old 2006 17" mac serial # listed, - but thee is nothing the one I'm on - "2012 mac Lion". [I downloaded & tried Maverics, but it messed up the apps I had installed & I reverted back to Lion via Time machine.] I had this same problem in 2010
* Second, & worse, it still shows an Email that I haven't used, & actually had changed in 2008 when I switched to Verizon, from a local server.
. . . When I went in to change the email & try to change / add my present email it says:
Email address is already verified for another Apple ID.
I HAVE NOT USED that old server since 2008!!! it was on my old 2006 Snow Leopard mac !
I bought this mac in june 2012 - but have been trying to figure this whole mess out since 2008, when I changed mail servers. Verizon blames Mac, Mac blames Verizon & I'm left having multiple & frequent problems with both!
Can anyone tell me
1 How to change my actual Email addy (supposedly according the the on line Manage Apple ID - I have 2 different ID's via the same Name, ID, and Email address - on line? WHY can't I combine, get rid of one, or? You'd think that when it's sent & returned, someone would notice & figure out it's wrong.
2 How to get back to getting into my screen, without that first (& superfluous - since only 3 people use it & it's a HOME computer, not a business that needs extra protections) screen?
3 Please, HOW - if you dump a whole app - keychains - into the trash & secure Empty - does the computer "retain" passwords that were just dumped?
My next step is to go to the Store folks to fix all - Call support messed me up & so far, Community forum has just said nothing above can be changed … so has Apple become more like Micro-Swift that I got rid of - so I could have My computer My way?
Anyone up for this one?

2 How to get back to getting into my screen, without that first (& superfluous - since only 3 people use it & it's a HOME computer, not a business that needs extra protections) screen?
Resetting Password
1. Shut down comp & wait a few minutes.
2. Turn on & at the same time hold down the “command” & “R” keys.
3. Next screen….. In the menu bar click on Utilities (NOT OS X UTILITIES)
4. In the drop down menu, click on Terminal.
5. In the terminal pop up small window: Type exactly—> resetpassword
Hit return key.
6. Reset password window will pop up. Follow the onscreen instructions to reset password. Make sure you select the admin account to reset the password.
7. You can ignore the “keychain” pop up windows, which is what I did. Does not affect anything.
You can do the keychain stuff at your leisure.
8. Quit out of everything & restart your computer.
9. Enter your new reset password.
Once you are back on the desktop, you can go into System Preferences>Users & Groups. Double check to make sure auto login is enabled.
Also, check out the following User Tip: Reset the user password in OS X Lion, Mountain Lion, Mavericks and Yosemite
==========================
I bought this mac in june 2012
My next step is to go to the Store folks to fix all - Call support messed me up & so far
If you have AppleCare & same is still active, suggest that you call Apple Customer Relations - 1-800-275-2273. Ask politely & firmly that you want to be transferred to Customer Relations. Tell them exactly what you stated in your post.
Be sure to tell them that you have an iMac. Why? Because, under AppleCare, iMacs qualify for HOME tech repair/support when warranted. No need to lug an iMac to a repair facility.
GOOD LUCK!

NI-LabVIEW run-time engine interop 2010 failed to install

Hi,
While installing Labview 2010 (32 bit) I got an error message:
NI-LabVIEW run-time engine interop 2010 installation has failed with the following error:
Error 1935. .... (see the .ppt for screenshot if interested)... HRESULT 0x8002802F
I googled HRESULT 0x8002802F and found a page that said that this error is usually b/c of a missing/corrupt entry in the registry: file %windir%\system32\mscoree.dll, and that "repairing the highest version of the .NET Framework on the system will correct any problems resulting from this error."
I have verified that mscoree.dll is not present, and I don't have the .NET Framework installed on my system. SO, I have the following questions:
1) do you concur with the advice given on the page referenced re: the reason for the error;
2) If so, should I install .NET Framework, and what do I then need to do in LabVIEW to tell it that the .dll is now present?
3) If your opinion is other, what do you advise?
Cheers
Attachments:
Labview Installation error.ppt ‏227 KB

Hi Luke,
After doing some research, there are two possible solutions.
1) According to a KB, it could be your antivirus. You may want to try to turn off any spyware blocking software such as Ad-Aware, Norton, etc and try the installation again.
2) Another customer had the same error, and they got it working by installing .NET 3.5 from Microsoft's website and then installing LabVIEW again.
Hope one of those options work for you!

A blast from the past- "encountered an error and needs to close"

hey guys and gals, i really need help. i've been trying to fix my iTunes software for months now. Without further ado, here's what happened:
installed itunes
deleted quicktime accidently
installed quicktime
installed itunes
itunes still doesn't work
installed and reinstalled multiple times from both the c.d. and itunes.com
Therefore, when i attempt to open my itunes program, the dialoge box stating, "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. Send error report, dont send."
the details of the error report are:
"information regarding the condition of iTunes when the problem occured; the operating system version and computer hardware in use; your digital product id, which could be used to identify your license; and internet protocol(ip) address of your computer.
we do not intentionally collect your files, name, address, email address or any other form of personally identifiable information. however, the error report could contain coustomer- specific information such as data from open files. while this information could potentially be used to determine your idenity, if present, it will not be used. the data that we collected will only be used to fix the problem. if more information is available, we will tell you when you report the problem. this error report will be sent using a secure connection to a database with limited access and will not be used for marketing purposes."
for the love of god, help me. i really wanna get my itunes working.(i have no antivirus software, such as mcaffee or norton, etc)
i really appreciate it
-kevin spanky

hi july10!
iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
hmmm. okay, the first thing i check for with one of those is a broken quicktime. does your quicktime currently launch, or does it give you an error message?
if it gives you an error message, let's first try the following technique. switch off antivirus and antispyware applications prior to the uninstalls and repair installs.
iTunes 6 for Windows unexpectedly quits when opened
keep us posted on your progress.
love, b

ITunes "encountered a problem and needs to close" error

hey guys and gals, i really need help. i've been trying to fix my iTunes software for months now. Without further ado, here's what happened:
installed itunes
deleted quicktime accidently
installed quicktime
installed itunes
itunes still doesn't work
installed and reinstalled multiple times from both the c.d. and itunes.com
Therefore, when i attempt to open my itunes program, the dialoge box stating, "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. Send error report, dont send."
the details of the error report are:
"information regarding the condition of iTunes when the problem occured; the operating system version and computer hardware in use; your digital product id, which could be used to identify your license; and internet protocol(ip) address of your computer.
we do not intentionally collect your files, name, address, email address or any other form of personally identifiable information. however, the error report could contain coustomer- specific information such as data from open files. while this information could potentially be used to determine your idenity, if present, it will not be used. the data that we collected will only be used to fix the problem. if more information is available, we will tell you when you report the problem. this error report will be sent using a secure connection to a database with limited access and will not be used for marketing purposes."
for the love of god, help me. i really wanna get my itunes working.(i have no antivirus software, such as mcaffee or norton, etc)
i really appreciate it
-kevin spanky

great, but when i did this, the agreement popped up and disappeared as soon as it came up, before i could press anything.
yuck. that's consistent with a malware infestation problem that has been causing error-less itunes launch failures since late October. but there's another couple of main possibilities that we have to check on for these "error-less" launch failures. let's try to firm up the diagnosis a bit.
first let's make an observation.
reboot your PC. open Task Manager to the Processes Tab. now try to launch itunes again.
does an itunes.exe process appear in Task Manager? if so, does it persist in there, or disappear after a few seconds?
if itunes.exe persists in Task Manager
do you have Norton Internet Security 2005? if so, first see:
iTunes 6 won't open on a Windows computer if firewall software is not up-to-date
... but if no joy with that, try the trusty Lorraine M technique:
Lorraine M: NIS/itunes problem rectified
... but if you don't have NIS 2005 (or symptoms persist), check up on this possibility:
iTunes for Windows doesn't open after upgrading
if itunes.exe doesn't appear in Task Manager (or disappears after a few seconds)
then we have to check up on the malware possibilities.
(this is not a cure, it's a final diagnostic.) use MSCONFIG to get iTunes launching again:
Using MSCONFIG to troubleshoot conflicts in Windows
after the selective startups, don't launchother applications prior to opening itunes. (this has been known to re-trigger the launch suppression.)
post back with a list of the Startup items that you needed to disable in order for itunes to launch again. exact spelling and capitalisation please.
love, b

All sound devices gone after upgrade to 10.8.5 - help!!

Hi There,
I recently upgraded to Mountain Lion 10.8.5 and have lost all my sound (doesn't work over the net nor iTunes etc. - in fact iTunes doesn't even play). This all seems to be because if I open 'Audio MIDI setup' it simply states 'no devices found on the system'
Besides the obvious time machine back to the previous OSX is there anything I can do (time machine is back to a drive in my office and I am away from this). I'm pretty annoyed this has happened, everything else seems fine, thanks, Jim

Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/Audio/com.apple.audio.SystemSettings.plist
Right-click or control-click the line and select
Services ▹ Reveal
from the contextual menu.* A folder should open with an item selected. Move the selected file to the Trash. You may be prompted for your administrator password.
Reboot and recreate your settings in the Sound preference pane.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

B Nor // Norton , Etc

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