B.T. Box - Resets, freezes, Constant Updates, etc....

The problems I have with B.T. are getting too annoying, what am I paying for? The following are a few of the problems:
Slow response from the remote control, so when you think it hasn’t registered you click it again and again, then, it catches up and does what you pressed twice or more.
T.V. box freezes so you have to reset the box which takes a few minutes at a time, which is annoying when watching live performances in particular.
Box updates itself when it wants, usually at inconvenient times, during a football match or other live performances.
When recording a programme it sometimes continues recording for hours, so later, when trying to record a different channel, it won’t because it can’t record 3 programmes at the same time.
When I was recording a series link of 8, the sixth recording, instead of recording the hour long programme I wanted, it recorded the news for half hour which wasn’t even at that time.
When trying to go back, the |< symbol, instead of going back 10 seconds it goes back to the start of when I turned to that channel.
This has mostly gone on since I’ve had the box and was rather hoping that with all these software updates I was getting that it would be put right. A couple of months ago I was talking to one of B.T. Customer (don't really) care people, and spent about 40 minutes doing a factory reset and was ASSURED that this would stop the slow response and that, “It will never happen again” but it does and is getting worse. So what I want to know is do other people have ALL these problems or is it my box and either way what will B.T. do about it? And I will not be accepting a factory reset as an answer again. I never had anything like this sort of problem when I was with Sky.<script src="safari-extension://com.ebay.safari.myebaymanager-QYHMMGCMJR/cc7e4548/background/helpers/prefilterHelper.js" type="text/javascript"></script>

Hi retired58 and homerhotspur,
Thanks for posting. Sorry you’re having problems with the v-box resetting etc. Take a look at My BT TV box is slow and freezes for help with this. Let us know how you get on.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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Mail freezes when updating large RSS feed boxes

This is something I encountered and how I have formulated a work around. I have discovered that Mail will freeze when updating large RSS feed boxes.
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To assist this process, I took my computer off-line and stepped away from it. Upon my return, the disk use was down to normal, the number of article in many RSS boxes where greatly reduced, and my disk had recovered over a GB of space. Also, Mail seems to be behaving properly, with smooth and quick performance.
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Since I don't want to download any attachments from RSS feeds in Mail.app, is there any way to turn off the attachment download once and for all? I also get the beach ball for minutes when an item has a big attachment, and I fear my HD is cluttered with files I don't use.

Home Page Box, site freezing, have to shut down, and Firefox crashing. Cannot reset.

Please Help!!
I will write back. I have worked on this problem for hours. Home page box change freezing and have to shut down. I cannot reset and Firefox has been crashing, slow, and other problems.
Mary a nurse

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
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If necessary then you can open about: pages via the location/address bar.
See:
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*https://support.mozilla.org/kb/Mozilla+Crash+Reporter
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Constant freezing after updating to 35.0

Firefox constantly freezes after updating to 35.0. Anyway to revert back?

--Actually, unless it has changed recently i believe that it will be 34 I can go check though.
Actually it is version 35. I hope it works for you!!
-Jon

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I have had You View for nearly a year now with no problems.
Unfortunately over the last few weeks my You View box keeps freezing and becomes unresponsive.
The Power Up button doesn't respond by remote or by touch and the only way I can get a response from it is to turn everything off at the wall and on again.
The box is regularly updated and on the latest version. I have also performed a Software reset as requested by BT but still the same problems.
Now I can't even get You View to load, just keeps saying "Nearly ready" on the screen.
I have booked an engineer to come round and assess the situation. Apparently if it is not BT's fault I will be charged over £100?
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Do you mean the "Reset Data" option from within the BT Player?
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http://videos.youview.com/support/maintenance_mode.pdf
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Steve
BT TV Expert
I am a BT Employee and an expert on TV queries. I am here volunteering my own time to give advice, primarily on the BT Vision+ and YouView boxes. Go here for more info.
If my post has been helpful, please click on the Ratings star on the left-hand side of the post.

Clicking noise and freezing during updating

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Even i have a Ipod with a click wheel and is behaving similarly.
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IPod freezes after updating to software version 1.2!!!

iPod freezes after updating to software version 1.2!!! After installing version 1.2 the "do not disconnect" screen took forever to disappear, so i just removed the cables and it still remained
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Apple just released firmware 1.2.1 for the ipod, you should try restoring your iPod again with that.

HT1695 I have the 1st generation iPad. All of a sudden it will not connect to my wi-fi. It finds my wi-fi, but will not totally connect. I have done everything...reset network, rebooted router etc and it still will not connect. Any suggestions?

I have the 1st generation iPad. All of a sudden it will not connect to my wi-fi. It finds my wi-fi, but will not totally connect. I have done everything...reset network, rebooted router etc and it still will not connect. My other divices are connected....iPhone and 3 Macs. Any suggestions?

Some things to try first:
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2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
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http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
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https://discussions.apple.com/thread/4823738?tstart=240
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http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
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http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
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http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
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http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
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iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
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http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
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http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
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http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
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Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
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Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Apple tv3 runs slowly on all apps in the box,after the last update.Picture sometimes runs slowly on netflix ,and all the apps in the apple tv3 box.But the sound is ok.Anyone else have this problem?

Apple tv3 runs slowly on all apps in the box,after the last update.Picture sometimes run's slowly on netflix ,and all the apps in the apple tv3 box.But the sound is ok.Anyone else have this problem?I have a 20Mbit wireless line,but i had put a cable from my router to my apple box,but it did not help.

Are you using a home network?
Try the following :
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings

Can't connect to yahoo messenger, iTunes, anti-virus updates, etc..

I have a wireless router and ever since I started using it I can't connect to yahoo messenger, iTunes, anti-virus updates, etc.. but the rest of the internet works fine. I've checked firewalls and everything seems fine. I've searched on here and have seen some similar posts but no solutions. Do I just have to give those things up to have a wireless connection??

I think that the router is blockingthe messaenger or other services to open..... try upgrading the firmware ... once upgraded ...reset & reconfigure the router ....

Wifi on iPad freeZing after update

wwifi keeps freezing after update.

Hey F.hodgkiss,
Thanks for the question. The following resource outlines the basic troubleshooting steps for Wi-Fi connectivity. I have also included the steps related to the symptoms you may be experiencing:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your W-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware. For AirPort Base Stations, install updates using the AirPort Utility.
Unable to access the Internet while connected to Wi-Fi
If you're using a public or commercial network, you may need to log in or subscribe.
Check to see if you have a self-assigned IP address:
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap ( i ) .
If your IP address is 169.254.xxx.xxx, you may not be able to access the Internet.
If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
If they do not, consult with your network administrator or ISP for further assistance.
If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
Thanks,
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Cable boxes keep freezing up when surfing

Cable boxes keep freezing up when surfing, have to unplug to reset, delay in response to entries cause wrong entires i.e. enterin 212 but the two does not show so you press it again and again next thing you know you have 222212 instead of 212. COMCAST does not provide an email address for its customers to file complaints because they do not want to get them...Had to try multiple account names before I found one that was not taken...

If you look around the forum, you will find a email address to send to. Also on the forum, you can post your issue and someone from Comcast will followup, you can do a online chat if you don't want to call.
Pretty much if you email, they will just call you back anyway so they can confirm your identity, since it's easy to spoof someone's identify to get into your Comcast account and make changes. Identify theft runs rampant these days using email.
The Comcast team has been notified and will followup, expect a response here by tomorrow.

Z87-GD65 + i7-4790K + BIOS 1.B and reset freeze

Hello,
after looking for a few days for a solution to my problem which is reset freeze this is my last resort.
Recently upgraded CPU from 4770K to 4790K on MSI Z87-GD65 and I'm getting reset freeze.
Screen goes black (no signal), fans are spinning and system stays in this state.
People say to update BIOS to 1.B (1.11) which is latest one but this did not solve the problem.
After restoring default settings in BIOS system reset correctly once and then it hangs again.
It doesn't matter if the reset is from windows or linux of from BIOS after saving changes.
I was flashing BIOS from BIOS menu using M-FLASH and pendrive.
Any suggestion are appreciated.

Thx for reply, my rig now is
CPU: Intel® Core™ i7-4790K Processor (8M Cache, up to 4.40 GHz)
VGA: MSI GeForce GTX 780Ti GAMING 3G
MOBO: MSI Z87-GD65 GAMING
BIOS: 1.B (1.11)
RAM: Avexir BLITZ 1.1 Gaming Dragon 1866MHz CL11 4x4GB
Case: Corsair Obsidian Series® 900D Super Tower Case
PSU: Corsair RM850 850W 80 PLUS® Gold Certified Fully Modular
SSD 1: SSD Samsung 840 EVO 250GB
SSD 2: OCZ Vertex 4 SSD 256GB
HDD: WD Green 4TB 64MB cache SATA-III (WD40EZRX)
OS1: Windows 8.1 x64 OEM ENG
OS2: Debian Jessie x64
It worked fine on previous CPU: Intel® Core™ i7-4770K Processor (8M Cache, up to 3.90 GHz)
and I can't test it anymore because I sold it.
Clearing CMOS didnt help.
CPU is seated correctly I made sure of that and pins are straight, I'm very careful with that.

Droid X - multiple random resets, freezing issues

Hi all,
Received my Droid X yesterday and have had nothing but issues with it. If I make it 15 minutes without it resetting or freezing I am lucky. There were a few periods when I saw almost an hour between resets. This is a brand new unit, activated (prior phone is a Touch Pro 2) with no apps installed (other than what is programmed on the new phone). I did a hard reset and also updated to 2.2 with the same issues. It happens no matter where or what I am doing, including not doing anything at all. I was able to grab a few apps to install but obviously there are issues so I have been in contact with VZ.
The Verizon rep was simply awesome!!! Yes, I said awesome. I would like to thank Jennifer (and the other reps) as she/they have been amazing during this whole issue. She did what she said, when she said and made sure others did as well. I was contacted by VZ several times during the day and everybody did their best to try and get my phone up and running or find out why it was acting the way it was. The final verdict is that the phone is being exchanged as the issue has not been fixed.
We all want to receive our phones and just use them. We do not want issues, hassles or problems. The small minority of us that are having issues can and should be upset when the phone is not working as expected or promised. I have every reason to be upset and PO'd but Verizon has done everything correctly so far. I am going to give them the opportunity to fix this and I will report back when I receive and activate my replacement.

Had a few similar short system freezes, after installing Windows 8 x64 on 13” MacBook Pro Mid-2010 with BootCamp 5.0.5033.
There is a suggestion that DisableDynamicTick may fix the problem: https://discussions.apple.com/message/21565295#21565295. There were similar topics at Microsoft forums: 1, 2, 3. It was said “that this will likely reduce system battery life, so it should be undone when you update your Windows build or if it doesn't resolve your issue”, and that “this problem is resolved in the release versions of Windows 8”.
Another possibility is that there is indeed a buggy driver, within BootCamp 5.0.5033, or a 3rd party, like a wireless network driver in the following case http://answers.microsoft.com/en-us/windows/forum/windows_8-performance/system-fr eeze-randomly-after-installing-windows-8/49488183-26cf-4389-af21-a85dc366c99a?pa ge=2#LastReply.
The problem has been noticeable on my MacBook, but not annoying enough yet to spend time troubleshooting. If you find a robust solution, using the links above or other method, it would be interesting to know.
HTH

My ipod was connecting to my home wi-fi just fine until I uploaded new music from my Itunes on my laptop. Now my ipod and my iphone will not connect to my wireless network. I've tried resetting the network settings etc... Nothing seems to work. Help!

My ipod (version 6.1.3) was connectiong to my home wi-fi just fine until I uploaded new music from my itunes via my laptop. Now my ipod and my iphone will not connect to my wireless network. I've uplugged my wireless network and reset my network settings etc... nothing seems to work. Please help!

Does the iOS devices connect to other networks?
Does the iOS devices see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Since both iPhone and iPod stopped connecting I suspect a problem with your network.

B.T. Box - Resets, freezes, Constant Updates, etc....

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