B/W Images on client

Post Author: ziofat
CA Forum: General
Hi forum's navigators!
I have a little problem on my Crystal Report 8: I insert a JPG or BMP image in the report without problems, but when I print th report from the client the image has no color, it seems that someone converted the images to black and white! When I go back to the report editor the image has always its colors........ Pls help me!!
ByeZioFat

Post Author: kstockli
CA Forum: General
Hi ZioFat,
We had the same problem with crystal reports, JPG and HP LaserJet 4730.
We discussed it with HP and they let me know, that it's a known issue.
The HP stuff said, that I had to use the "universal Printer (PS)".
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=468688&prodNameId=468689&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=ja-36004-15
After I installed this printer, everything works.
Best regards,
Kuno

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B/W Images on client

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