B1 Cockpit w/ Dashboards - 500 - Internal Server Error

Hi folks.
Yesterday I installed the Integration Component to use the dashboards.
When I try to acess this link:
http://server_name:8080/B1iXcellerator/exec/ipo/vP.001sap0004.in_HCSX/com.sap.b1i.vplatform.runtime/INB_HT_CALL_SYNC_XPT/INB_HT_CALL_SYNC_XPT.ipo/proc
I get this error:
Emitted HTTP-Code
500 - Internal Server Error
Internal Reason
Server side cannot respond your request (no scenario step (vBIU) associated for this step for the incoming system (SysId) [0009])
Recommendation
Check for the correctness of your activity or environment or ask your system-administrator for further help
I don't even get to input the password or anything, I just get this error right away.

Hi Lisa,
I tried everything you told and I changed the usernames and passwords, as I was using special characters.
I can connect in SLD in both services. I did the other testings you told and everything works fine.
Now, I'm getting
Emitted HTTP-Code
404-Not Found
Internal Reason
/com.sap.b1.dashboards/001sap0001.SAP_Dashboard_001.DAB003/default.html err004
This occurs inside SAP. If I go to the specified link in the browser, I'm getting the same error I told before
(500 - Internal Server Error)
Any other ideas?
I've tried changing the server name to localhost, the IP and the server name but none of them worked.
Thanks!

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    1100: incident 80 created with problem key "DFW-99998 [java.lang.ClassCastException][oracle.apps.fnd.ext.sso.FndSsoPreLogin.doGet][ebsauth_atl01]"
    ======================================================
    Please help me if anybody has faced this issue previously.

    Hi,
    Thanks everyone for the response.
    Doc ID 975182.1 for EBS-OAM integration is being followed.
    We've collected the HTTP  traffic but it shows the same 500 internal error and class cast exception. The deployed access gate also shows the same error when in debug mode.
    Any pointers would be helpful.
    Thanks.

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