B1i Dashboard message
Hi,
I installed the b1 integration server.
If I start now the dashboard I got the message.
Error: The requested dashboard does not exist. Dashboard: /com.sap.b1.dashboards/0010000100.sap_dashboard_001.dab001/default.html
If this dashboard is newly imprted, ensure that the SAP Business One EventSender Server has been started; then wait for several minutes and try again.
The service is running. B1 version is B1 8.81. The message is in the widget window not in a message box.
Regards Chris
Just to pass along some useful information, I opened a case with SAP on this issue and they promptly returned a solution that worked for me:
1. Open B1i Framework UI (Start > Programs > Integration solution for SAP Business One) and log in
2. Press SLD in upper menu. Check that your companies are listed under B1i Server node.
3. Click on company you want to use, press Test connection buttons (there should be no error)
4. Now deactivate cockpit in your company in B1 - Disable My Cockpit and also disable cockpit in General Settings
5. Run EventSender Setup (in first step try to avoid using localhost or IP addresses), in third step press Test Connection, in fourth step make sure that your DB is marked as checked, press also Recei ver button and then Test Connecion. Finish EventSender setup
6. Go back to B1i Framework UI, click Scenarios in upper menu, then select Control in left menu and (re)activate Xcelsius scenario.
7. Restart EventSender service in Servies (Computer Management)
8. Now you can enable cockpit in your company in B1 - enable cockpit in General Settings and then enable My Cockpit
Please also check B1i user licence (it should have B1iINDIRECT_MSS and B1i licences assigned).
If there are more companies on your demo server, please wait little bit longer after steps 6 and 7.
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Any other idea? (I attach a piece of my TomCat console log please take a look and see if it can help with more info.)
The LOG:
torBase.java:540)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValv
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at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.jav
a:520)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.j
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a:520)
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at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:16
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ssConnection(Http11Protocol.java:705)
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Feb 21, 2006 10:57:30 AM com.sap.b1i.bizprocessor.BizProcException dump2Log
SEVERE: com.sap.b1i.bizprocessor.BizProcException: BPE084 path is too long in th
e given BizStore-URI, only may have dataset/group
Source of emission: com.sap.b1i.bizprocessor.BizStoreURI.throwEx(BizStoreURI.jav
a:374)
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at com.sap.b1i.bizprocessor.BizStoreURI.CTor(BizStoreURI.java:320)
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ilterChain.java:157)
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alve.java:214)
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a:520)
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ava:137)
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eContext.java:104)
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ava:118)
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eContext.java:102)
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a:520)
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ve.java:109)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValv
eContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.jav
a:520)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:16
0)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java
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at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.proce
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at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java
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Feb 21, 2006 10:57:39 AM com.sap.b1i.dblayer.DBLayer$DBConnection logP
WARNING: DBL028 DBConn.#2 Instance of statement SEL_A4 previously had been remov
ed due to memory shortage!
Feb 21, 2006 10:57:39 AM com.sap.b1i.dblayer.DBLayer$DBConnection logP
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B1i / Dashboards und iPhone - Integration (SAP)
Hallo,
nach vielen Versuchen und exakt gleich vielen Niederlagen... Ich habe derzeit keinen Erfolg bei der Aktivierung der Dashboards (an eine iPhone - Anbindung wage ich nicht zu denken). Auch kann ich leider für diese Wissenschaft keine Vernünftige Anleitung "Step for step" finden. Derzeit hapert es schon an der Aktivierung des Dashboard - Widgets. Das eigentliche Ziel ist aber eine Lauffähige iPhone App (die von SAP).
Für ein paar Tipps / Links zu Dokumentationen vielen Dank im Vorraus!
AndreasMoin Andreas,
ich habe seit neuestem immer wieder Sicherheits-Relevante Meldungen bei (zuvor) störungsfrei gelaufenen Installationen mit Dashboards.
Hier geht um die aus den Internetverbindungen bekannten Sicherheitsblockaden bei fehlenden und unklaren Zertifikaten.
Abhilfe gibt es dann nur wenn der Server mit dem B1i als vertrauenswürdiger Stammzertifikatsverwalter sowie das das Zertifikat selbst Importiert werden. (unter Systemsteuerung -> Internetoptionen -> Karteikarte "Inhalte").
Zusätzlich muss in der Karteikarte "Erweitert" der Punkt "Warnung anzeigen wenn Zertifikatsadresse nicht übereinstimmt" deaktiviert werden (danach sollte der Internet Explorer einmal gestartet werden damit dies greift)
Lange Rede gar kein Sinn ... Ist nicht ganz Dein Fehlerbild, weil dieses sich erst zeigt, wenn die Dashboards bereits laufen ...
Vielleicht ist es aber ein Ansatz zu prüfen ob die Sicherheitseinstellungen der Internet/Intranet-Zonen oder derer der Internetoptionen bei einer Bi1 Neuinstallation neuerdings reingrätscht ?!?!?
Dies könnte zudem unterschiedliche Verhaltensweisen erklären; diese Einstellungen sind Arbeitsplatzbezogen;
Ich weiss, viel "hätte", "könnte", "vielleicht" .... aber so bist Du zumindest das Wochenende über beschäftigt, Du hattest doch sicher eh nicht besseres vor, oderrrrr ??? ... Meines erachtens wird Freizeit sowieso völlig überbewertet
Ciao und Gruß,
Heiko -
B1i Dashboards nicht vorhanden
Guten Morgen zusammen,
die B1i macht ja manchmal was sie will, so auch bei mir: nach der sauberen Inst der B1i und dem anschließenden Aktivieren der Dashboards, passiert folgendes:
System lädt sauber und schnell durch, demnach wird die Tomcat gefunden und die Verbindung hergestellt. Die verfügbaren Dashboards werden mir auch in der Listenansicht angezeigt, nur kann keins dieser Dashboards geladen werden. Unter folgendem Link habe ich den Fehler mal als Bild hochgeladen: http://s1.directupload.net/images/110504/ywqt3rga.jpg
Zur Umgebung: MS Server 2008 R2 64bit, SQL Server 2008, SAP 8.81 PL04
Habe in den Installationsverzeichnissen bereits nach dem Package gesucht, damit man diese evtl. erneut importieren kann, leider ohne Erfolg. Neu installieren klar ist eine Möglichkeit, würd ich aber nur im Notfall machen wollen.
Bin für jede Idee und Kommentar dankbar!
Besten Gruß
LeifHallo Leif,
das gleiche Phänomen habe ich auch.
Es läuft ja die Webex der SAP zur B1i Installation. Mal schauen, ob man da den Fehler mal ansprechen kann.
Gruß aus Hannover,
Daniel -
Dear expert,
I had success setup system build in dashboard for company A , and i want to apply to company b in same sap b1 and same sql server , i already make a copy of company A at SAP intregation frame work and change all the variabel into Company B dan test connection ok. But after i open the dashboard an error SAP B1iP detected error emitted HTTP Code 404 not found .. i check all user b1i password ok and already restarted the services ..
Any one can help??Dear Mr. Gordon,
i see the steps that to be needed :
below is how to install dashboard for multiple companies on the server.
1) create new SLDs (with new IDs)
2) export com.sap.b1i.dashboards BizStore
3) fix Info.xml, Deployments package, copy old dashboards and set them new names with corresponding IDs.
4) import new package to BizStore
5) Set Up event sender with new companies
6) In the Integration Framework -> Scenarios -> Scenario Package Setup:
6.1) turn sap.Xcelsius scenario off
6.2) push button Sender, activate new companies
6.3) turn sap.Xcelsius on
7) disable dashboards and cockpit in target companies
8) re-start event-sender, Integration Service
9) enable cockpit and dashboards in target companies.
no 1 i already done and test connection ok, but no 2 - 5 how to do it? which module i use it?
Thanks -
Script error when Auto refresh the Dashboard
Hi,
I am getting error in below mentioned script when i enter in edit dashboard
message expected :';'
line 213
char 31
code 0
<script>
<!--
var sec="180" // Seconds
function refpage(){
if (sec==0)
HereLink('','RefreshAll');
else {
window.status="Refreshing in "sec--" seconds"
setTimeout("refpage()",1000)
window.onload=refpage
//-->
</script>There are quite a few things wrong with your script...
For starters do not set the onload event of the window object like that in OBIEE as it is already in use and will clash. You can use onload but must handle the existing functions that are already using it.
var sec="180"This is a string not a number. Besides, at no point do you attempt to decrease the value of 'sec' so the 'if' branch of your if/else condition will never fire.
You can achieve much the same result without javascript by using a meta tag:
<meta http-equiv="refresh" content="60" />
You won't get the fancy timer in the status bar but the page will reload after 60 seconds.
Paul -
B1i 运行的一个问题
我在 B1i 中配置了一个 B1ITM2B1ITM ，
但是总是不能成功运行，
在 Message log 中的信息：No scenario subscribes this message.OK了，是我没有在 Business process 那里做定义
另外有个疑问：
在 Business process - Mater Data
BizPackage 那里选择 Z.Item 的时候，
Sender System(s) 是下拉框只能选一个系统，这个没问题
但是 Receiver System(s) 也是下拉框只能选择一个系统来接收同步数据？那如果要从一个系统将 Master Data 同步到多个系统，就必须新建多个这样的Scenario吗？ -
B1i SN: B1 to http outbound -- php script
Hello experts,
i am trying to implement the above sceanrio. But no matter what i try theres nothing in the post array if i do a var_dump in the php script.
In the message log in B1i the messages says "success".
Anybody an idea what do or what to check!?
Thanks.
Regards
SebastianCouple of things jump out at me here:
1) I would switch to GET requests. POST requests tend to be... peculiar... sometimes. So in your PHP, change it to $_GET and in your MXML, just remove the method="POST" from the HTTPService.
2) Using proxies versus allowing access. This is a little trickier. I am not sure of your skill level, so I'll just give you my impressions of working with PHP. In general, I use proxies instead of using crossdomain.xml files to allow access. Remember that your development environment's sandbox will allow you to hit any PHP page anywhere to get data. Once deployed, though, you're either going to need a proxy page if you're ihitting a third-party domain or you're going to need a crossdomain.xml file on the target domain that allows access from your SWF.
3) Make sure you are deploying the SWF file, the wrapper, and the PHP file all on the same server that is running PHP, and that you are using a network request (ie, "http://...") to access the application.
4) If you're just running the SWF file as compiled from Flex Builder and requesting it as a file resource, then your relative request to the PHP file might not be pointed at the right location. I would adjust this to use a full URL so you are sure you are pointing to the right place.
hth,
matt horn
flex docs -
Hola,
Estoy tratando de generar la integración a mi movil Iphone pero si resultado probe con el puerto 8445 y los certificado SSL, también tengo activa la licencia Bi mobile y los regitros de usuario movil pero no tengo resultados positivos en la conexión me indica que falla la conexion con el servidor (-1004)
Alguna ayuda pls...
Saludos
Fabian...Estimados,
Adicionalmente a lo anterior, les remito información de otra nota que puede ser de utilidad para solventar los problemas
SAP Business One Notes
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1602674 - SAP Business One mobile app for iOS - Troubleshooting and compatibility information
Version 89 Validity: 02.09.2014 - active
Symptom
You followed the documentation for the "SAP Business One mobile app for iOS", however, the mobile application does not work properly and you require assistance with troubleshooting.
If you are using SAP Business One mobile app for Android see SAP note 1924930.
Solution
This document contains a list of frequently asked question and troubleshooting tips for the "SAP Business One mobile app for iOS":
SAP Business One mobile app for iOS - Version Information
SAP Business One mobile app for iOS - Compatibility Concept
Troubleshooting Tool
Error: “Permission Denied”
Error: "Connection Failed - The request timed out. (-1001)", “Processing Failed - Internal server error; contact your system administrator”
Runtime issues
Device ID in version 1.10.0 and higher (error: “Permission Denied”)
Troubleshoot SAP HANA features in the SAP Business One mobile app
1. SAP Business One mobile app for iOS - Version Information
The following table shows relevant mobile app versions and their major features. It also shows which backend version is required to enable all the latest app functions.
Note that the app version and the backend version are not mandatorily coupled, however the version combination has an impact on a specific function.
For information about the compatibility concept, see SAP Business One mobile app for iOS - Compatibility Concept.
App Version
What’s New
Main new features only supported in
conjunction with backend version (or higher)
1.11.1
• Cockpit and advanced dashboard integration for SAP HANA (iPad only)
• Support for downloading/uploading attachments to business partners, sales documents, activities, and service calls
• Function for copying contacts from business partners to device address book and vice versa
• Display of delivery documents
• Enforcement of valid SSL certificates (SAP Notes reference 2019275)
• Option for providing feedback about the app
• Improvements for sales documents, sales catalog, activities, and business partners (such as Customer Ref No. and Business Partner Project for sales documents, price list for business partner, tab “My” for business partner, system fields selection for sales catalog, and address field for activity)
Attention: Valid SSL certificates are mandatory for SAP Business One mobile apps now, you need to have a valid SSL certificate! Please see SAP note 2019275 for details
SAP Business One 9.1 PL05
SAP Business One 9.1, version for SAP HANA PL05
1.10.3
• Optimizations for iOS 8 and iPhone 6 / iPhone 6 Plus
• Mobile approval remark optional (SAP Notes reference 2045807)
• Activities module stuck in mobile app (SAP Notes reference 2090470)
• Address component is missing in Sales Order/Quotation created in mobile app (SAP Notes reference 2081968)
n/a
1.10.1
• Advanced security concept for SSL connections and configurable warning of invalid SSL certificates - see SAP note 2019275
• The Apple Mac address is replaced with a device ID and “Permission Denied” is displayed on incorrect device ID setting
• Several technical improvements
n/a
1.10.0
New functions:
• Sales documents undergo significant enhancements, such as print layout, multiple item selection, editable header information in opportunities, and sales employee assignment in header or stage information
• Added module ‚Activities‘ with substantial functional extensions, such as activity type and follow up definition for subject and activity level
• Improved Sales Catalog supports price lists, user defined fields selection, and refresh of single products
• Alerts allow to drill down to the document
• Instant printing of documents and reports with AirPrint
• Extensive personalized settings for each module
• Modified concept for extending the app
Please note further change:
Device ID replaces the Apple MAC address, changing mobile user master data is required. For more information see Retrieving the Mobile Device ID in the Full Guide / Documentation: SAP Business One for iOS
SAP Business One 9.0 PL12
SAP Business One 9.0, version for SAP HANA PL12
SAP Business One 9.1 PL00
SAP Business One Cloud 1.1 PL02
1.9.6
• Support for SAP Business One Cloud 1.1 and SAP Business One 9.0, version for SAP HANA PL03
• Several minor technical improvements
n/a
1.9.5
• iOS 7 user experience
• Enterprise search for SAP Business One analytics powered by SAP HANA (currently only available on iPad)
• Enhanced user-defined fields (SAP Notes reference 1904867)
• Map for Business Partner addresses (SAP Notes reference 1901170)
• Several minor improvements
SAP Business One 8.82 PL13
SAP Business One 9.0 PL06
SAP Business One 9.0, version for SAP HANA PL02
SAP Business One Cloud 1.0 SP02
1.9.3
• Enhanced user-defined fields (SAP Notes reference 1886340)
• Contact Person ID field supports special characters (SAP Notes reference 1874087)
• User defined code in SBO_SP_TransactionNotification (SAP Notes reference 1882062)
SAP Business One 8.82 PL13
SAP Business One 9.0 PL06
SAP Business One 9.0, version for SAP HANA PL02
SAP Business One Cloud 1.0 SP02
1.9.1
• Sales catalog showcasing products with descriptions and illustrations, featured by interactive comparison and order/quotation integration (iPad only)
• Assignment of sales employees when editing sales orders or sales quotations
• Option of adding activities to sales opportunities
• Filters for lists of business partners, opportunities, and service calls
• Payment terms and default pricelist for business partners
• Support for SAP Business One 9.0 (in conjunction with SAP Business One 9.0 PL04 only)
• Features for pervasive analytics on SAP Business One 9.0, version for SAP HANA, such as cube data source, predictive ability, and a customized dashboard
SAP Business One 8.82 PL12
SAP Business One 9.0 PL04
SAP Business One 9.0, version for SAP HANA PL00
SAP Business One Cloud 1.0 SP02
1.8.4
This patch fixes the following issues:
• Dashboards aren’t refreshing on iOS 6.0 or higher (SAP Note 1812643)
• “Error - Cannot get document details” on opening Sales Quotations (SAP Note 1812716)
• Pervasive analytics is not available for SAP Business One 8.82, version for SAP HANA (SAP Note 1823852)
• The report module is missing when connected to SAP Business One Cloud 1.0 (SAP Note 1800897)
SAP Business One 8.82, version for SAP HANA PL02 /
SAP Business One 8.82 PL11
1.8.1
Several new scenarios* in conjunction with SAP Business One, version for SAP HANA, which uses SAP's in-memory technology:
• Enterprise Search integration
• Pervasive analytics for BPs and inventory
• Cash flow forecast dashboard
• Available-to-Promise (ATP) check when creating sales orders
• Delivery rescheduling for existing sales order items
Additional enhancements include:
• "Warehouse" and "Delivery Date" can be changed for existing document items
• Inventory can be displayed by warehouse when creating sales documents
• User-defined fields are supported at document row level
• Validation check is performed for mandatory user-defined fields
• Date picker supports time selection for task-type activities
• SAP Business One Cloud is supported with a domain user logon and an automatic configuration using the link from an e-mail
* Some of these scenarios are only available on iPad, please see the Full Guide / Documentation for details.
SAP Business One 8.82, version for SAP HANA PL01 /
SAP Business One 8.82 PL10
1.7.5
This patch fixes an issue on the iPhone, where an item that is added to a sales order or quotation may overwrite an existing item (SAP Note 1780603)
SAP Business One 8.82 PL09
1.7.0
• Non-concurrent access with up to two mobile devices per user allowed
• Support of selection criteria for the SAP Crystal Reports software
• Selection of a company database from a list at logon
• Enhanced sales documents with additional options for handling, viewing, and editing
• Use of SAP's in-memory technology with generic support of SAP Business One, version for SAP HANA
• Optimized for iOS 6 and iPhone 5
SAP Business One 8.82 PL09
1.6.0
• Sales order enhancements, such as approval, additional fields, and default BP currency
• Improved user interface for iPad
• Multiple Branches support (Brazilian localization, refer SAP Note 1648713)
• MAC address of device used for authorization instead of UDID (find MAC address in settings->General->About->Wi-Fi Address)
Please note: Version 1.6.0 requires iOS 5.0 or later
SAP Business One 8.82 PL06
1.5.0
• Creation of Sales Order/Sales Quotation
• Handling of Service calls
• The last version to support iOS4.x - Please note: Last version for iOS lower than 5.0
SAP Business One 8.82 PL03
1.4.0
• Creation of sales opportunities
• Customizable KPI/home screen layouts and extended to-do list
• New module "Service Contract", barcode scanning for goods service
• Additional dashboard "Purchase Quotations" - dashboards offer improved performance, and option to send using email
• Integration of the documentation and customer specific help
SAP Business One 8.81 PL09
1.3.0
• View your business partner related sales documents (sales quotation/sales opportunity/sales order)
• Set a specific SAP Business One company database in the app. For more information, refer SAP Note 1606567
• Monitor your key business data such as sales analysis and cash flow in the new interactive dashboards
• Create or modify business partner address and contacts now
• Synchronize your SAP Business One activities into the calendar of the device
• Benefit from a faster server-connection, simplified UDF logic, the retina display support on iPhone 4, and enjoy our new overall design
SAP Business One 8.81 PL07
1.2.0
• User authorization considered on the functional level
• Detailed information about stock, listed by warehouse
• User-defined fields (UDF) can be displayed in master data and transactions
SAP Business One 8.81 PL05
Top
2. SAP Business One mobile app for iOS - Compatibility Concept
SAP regularly ships minor releases or patches for the app containing new functions as well as improvements and bug fixes. To benefit from this, the latest version of the app and the backend software must be run.
As updates on mobile devices are not typically managed by a central IT department, it is the responsibility of end users to update the app to the latest version.
Because the mobile app is both backward and forward compatible, it is always safe to upgrade the app on the mobile device; the backend server can remain on the current release of SAP Business One.
However, if the backend is installed on an older version of SAP Business One that does not support the latest functions of the most recent mobile app, some new functions will not work. When the user accesses such a function a pop-up window appears, informing the user that the backend must be upgraded to enable the selected function. All mobile app functions that were supported by the older version of SAP Business One still work. In the reverse case, if the backend is installed on a later version of SAP Business One than the mobile app, the functionality of the mobile app is fully maintained and works as designed.
Top
3. Troubleshooting Tool
The troubleshooting tool checks a) whether the user is authenticated b) whether the mobile settings are correct. Refer to SAP Note 1840117 for details and instructions.
For B1iF 1.17.5 (SAP Business One 8.82 PL12 and 9.0 PL04) and above versions, this tool is built-in to the Integration Component (Tools -> Trouble Shooting -> Select [B1 Mobile] in Functional Group -> Click Submit)
For versions below B1iF 1.17.5, the tool can be installed manually, refer to SAP Note 1840154
Starting from B1iF version 1.20 on (SAP Business One 8.82 PL17 and 9.0 PL12), this tool can also be used with SAP HANA database
Top
4. Error: “Permission Denied”
This error type shows that the server is accessed properly and returns an answer to the mobile. The error message on mobile contains relevant information which helps troubleshooting, such as: company DB, user ID, phone number, and Device ID. The most common root causes are:
Root Cause 1: SAP Business One user settings(Administration->Setup->User) is incorrect
Solution 1:
The user is not configured as a mobile user. Make sure the mobile check box is selected.
The phone number entered in the mobile device settings (Settings->Business One) does not match the definition in SAP Business One. In case of iPad use a dummy number like 1234 for validation.
Make sure the license server works properly. Ensure the correct license is assigned to the user. B1i technical user shall have B1i license and all the mobile users shall also have B1i license together with one of the following licenses: Professional, Limited Financial, Limited Logistics, Limited CRM, Starter Package, CRM Sales User (legacy) and CRM Service user (legacy).
o The device identifier / Mobile Device ID is incorrect:
For app versions 1.10.0 and higher: See 7. Device ID in version 1.10.0 and higher
For lower than iOS 7 and app versions 1.6.0 to 1.9.x:
SAP Business One mobile app for iOS uses the MAC Address of the respective mobile device for the Mobile Device ID field in SAP Business One user settings (see section ‘Activating Mobile App Users’ in the Full Guide / Documentation). Ensure that the MAC address of device (find MAC address in Settings->General->About->Wi-Fi Address) is correctly entered in user master data.
For iOS 7 and higher and app versions 1.6.0 to 1.9.x:
In iOS 7, the MAC Address is not available anymore as in lower iOS versions. The system always returns the value 02:00:00:00:00:00 for the MAC address of a device.
If using SAP Business One mobile app for iOS up to version 1.9.x, and upgrade to iOS 7, the mobile user fails to logon. The “Permission Denied” error on the screen shows value 02:00:00:00:00:00.
To make SAP Business One mobile app for iOS up to version 1.9.x work on iOS 7 devices, you need to set the Mobile Device ID field in SAP Business One user settings to value 02:00:00:00:00:00; this is specifically for all users accessing using iOS 7 devices.
Root Cause 2: The company is not listed in the SLD (Integration Explorer -> SLD) or there are old or inconsistent entries in SBO-COMMON->SLSP or SLSPP tables
Solution 2: The steps to recreate the entries.
Make sure all SAP Business One clients are closed.
Log in Integration Explorer -> Scenarios -> Setup -> Select B1system and make it active.
Stop B1i services (DI Proxy, EventSender and Integration)
Use below query to delete all entries of SLSP and SLSPP tables in SBO-COMMON database.
delete from SLSP
delete from SLSPP
Restart B1i services (DI Proxy, EventSender and Integration)
Now open SAP Business One client, click choose company, then click Refresh button.
If it doesn't resolve the issue, follow the solution provided in note 2032666.
Root Cause 3: [hostname] is used in some configuration settings, and [ip-address] is used in others.
Solution 3: Ensure you use exclusively either the [hostname] or the [ip-address] in all the following configuration settings:
Integration Framework > SLD > B1i Server > [company database] > B1DI > b1Server
Integration Framework > SLD > B1i Server > [company database] > JDBC > url
Integration Framework > SLD > B1i Server > WSforMobile > WSAR > associatedSrvIP
EventSender Setup > Step 1 > DB Server Name
License Manager > Configure Security > DB Server
Root Cause 4: The mobile device is on iOS 7.0.1 or higher and the mobile app version lower than 1.9.5. In the login window, the field 'Password' and the option 'Choose Company' are missing.
Solution 4: Update to SAP Business One mobile app 1.9.5. for iOS.
Root Cause 5: DI proxy service is not started with administrator user
Solution 5: Open Services panel → right click [SAP Business One DI Proxy Service] → Properties → Log On tab → choose "This account" → type windows logon administrator user → click [OK] → Restart the service.
If none of the listed root causes can be identified, go to Integration Framework -> Monitoring -> Process Control ->Framework Processes-> B1AuthCheck ->IPO log, and check its relevant IPO logs and ExecDetails. For example, whether the correct DB is called, or reasons for failed authentication check.
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5. Error: "Connection Failed - The request timed out. (-1001)", or “Processing Failed - Internal server error; contact your system administrator”
For troubleshooting, please first:
Verify the connection between the mobile device and the B1i server, see SAP Note 1776825 for instructions.
Check if these test connections can be executed successfully:
Integration Framework > SLD > B1i Server > [company database] > B1DI
Integration Framework > SLD > B1i Server > [company database] > JDBC
In case of errors, please refer to SAP Note 2029714.
Check if B1i tasks/messages are blocked in the queue via Monitoring -> Queue Monitor. If so, check whether any IPO steps are deactivated. (Control Center -> Monitoring -> IPO-Step Status -> Select “Deactivated Steps only “ -> Press submit -> If there are any IPO steps listed. Press (Re)activate button to process the queue.
Other common root causes are:
Root Cause 1: Inconsistent SSL configuration.
Solution 1:B1i uses port 8443 as the default for SSL connections of the mobile solution. The ‘Web Service’ in the mobile app setting needs to be <server_ip_address>:8443 and have SSL ‘ON’, as the default.
Root Cause 2: Some or all mobile scenarios are not activated correctly.
Solution 2:Open Integration Framework -> Scenarios -> Setup -> Scenario steps -> Check all steps are enabled (Eg:It should be “94 of 94”, which means there are totally 94 steps and all of them are activated. If it looks like something like “76 of 94”, it means there are inactive steps.)
Choose the “Deactivate” button to deactivate the mobile package. After this, the button changes to “Activate”.
Choose the “Steps” button, a web page would pop up.
Choose the “all Activate” and then click the save button. After that, close this popup.
After a few seconds, all scenario Steps should become something like “94 of 94”.
Choose the “Activate” button to activate the mobile package. It should pop up a confirmation dialog box, choose the "OK" button.
Root Cause 3: [hostname] is used in some configuration settings, and [ip-address] is used in others.
Solution 3: Ensure you use exclusively either the [hostname] or the [ip-address] in all the following configuration settings:
Integration Framework > SLD > B1i Server > [company database] > B1DI > b1Server
Integration Framework > SLD > B1i Server > [company database] > JDBC > url
Integration Framework > SLD > B1i Server > WSforMobile > WSAR > associatedSrvIP
EventSender Setup > Step 1 > DB Server Name
License Manager > Configure Security > DB Server
Root Cause 4: The password has unsupported characters such as “&”, “<” and “>”
Solution 4: Avoid using such characters for mobile users.
Root Cause 5: The default port 1433 is not used by the selected database instance.
Solution 5: The TCP IP port of the SQL database instance should be changed to 1433
Root Cause 6: sap.B1Mobile package is not correctly deployed
Solution 6: Ensure sap.B1Mobile package activation status is all green (Integration Framework > Scenarios > Control > Click [Status] button for sap.B1Mobile record)
Make sure the SLD entry '001sap0003' is not selected in the senderlist of any package except Mobile package (Integration Framework > Scenarios > Setup > Click [Sender] > Choose [Sender List])
Reactivate sap.B1Mobile package
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6. Runtime issues
Cannot view the BP or Item Master Data list in the Mobile app.
Root Cause 1: The SQL language setting for the sa user was set to another language than English.
Solution 1: Set the SQL user (normally the sa user) language to English.
Root cause 2: The DateFormat parameter in the SQL Server is set to another value than ymd.
Solution 2: Run the query 'Set DateFormat ymd'
"Not Data" is displayed when trying to view Dashboards on the mobile device.
Root Cause 1: The PackagType column in table OWPK has an incorrect value for mobile dashboards.
Solution 1: Run the following query in company database to update the values:
UPDATE OWPK SET PackagType='M' WHERE PackagCode LIKE 'SAP_MOBILE_DASHBOARD_00%'
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7. Device ID in version 1.10.0 and higher (error: “Permission Denied”)
Since SAP Business One mobile app 1.10.0 for iOS a new device identifier has been introduced. When using the app for the first time, a system message appears:
Apple MAC address is no longer supported for device ID authorization checking since iOS 7. To enable access, update the device ID with <your device ID>
From within this message, mobile users have the option to email the device ID in the email body to their IT partners or administrators in order to change that data in the user master data. For more information see Retrieving the Mobile Device ID in the Full Guide / Documentation: SAP Business One for iOS.
If the device ID of the mobile user is not correct, the error: “Permission Denied” is being displayed and logon to the mobile app is not possible.
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8. Troubleshoot SAP HANA features in the SAP Business One mobile app
Please refer to SAP notes 2048889 and 2012800.
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Header Data
Released On
06.03.2015 12:34:55
Release Status
Released for Customer
Component
SBO-INT-MOB Mobile Applications
Other Components
SBO-INT-B1IF SAP Business One integration framework
Priority
Recommendations/additional info
Category
Consulting
Validity
Software Component
Version
SAP B1 ANALYTICS ON SAP HANA
All versions
SAP B1 IOS APPLICATIONS
All versions
SAP B1 VERSION FOR SAP HANA
All versions
SAP BUSINESS ONE
8.8
8.81
8.82
9.0
9.1
References
This document refers to:
SAP Business One Notes
2048889
HANA features do not work on the SAP Business One mobile app.
2032704
Unable to add sales opportunity document if the sales employee is inactive
2032666
SAP Business One company database entries missing from integration framework SLD
2029714
Resolving errors that occur in SAP Business One DI test connection in integration framework SLD
2019275
SAP Business One mobile apps require a valid SSL certificate
2012800
Dashboards and Enterprise Search Not Working in mobile app on SAP Business One 9.0 PL09 HotFix 1, version for SAP HANA
1995395
User without Authorization can view sales documents in the Mobile App
1951641
How to view SAP HANA-based SAP Crystal Report in SAP Business One analytics powered by SAP HANA using SAP Business One mobile app
1924930
SAP Business One mobile app for Android - Troubleshooting and compatibility information
1788341
SAP Business One mobile app does not support NCLOB data column in SAP Crystal Report on SAP HANA
1776825
Verifying the connection between mobile device and the B1i server
1775611 -
Manage the response of Web Service in case of Fault
Hi,
invoking the adapter HTTA, the Web Service send a response. B1i manage only the failure of adapter HTTA, but not the response of Web Service. If you want use the PostProcessing BizFlow correctly, i need to manage the response for check the presence of node Fault.
This is the generic code for check this:
<?xml version="1.0" encoding="UTF-8"?>
<xsl:stylesheet version="1.0" xmlns:env="http://www.w3.org/2003/05/soap-envelope" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:b1im="urn:com.sap.b1i.sim:b1imessage" xmlns:xsl="http://www.w3.org/1999/XSL/Transform" xmlns:bfa="urn:com.sap.b1i.bizprocessor:bizatoms" xmlns:fo="http://www.w3.org/1999/XSL/Format" bfa:force="">
<xsl:output method="xml" encoding="UTF-8" indent="yes"/>
<xsl:param name="IDOCNUM"></xsl:param>
<xsl:template match="/">
<bfa:call>
<xsl:copy-of select="/bfa:call/bfa:in_doc"/>
<xsl:copy-of select="/bfa:call/bfa:inbound"/>
<bfa:outbound>
<bfa:payload>
<xsl:apply-templates select="bfa:call/bfa:outbound/bfa:payload"/>
</bfa:payload>
<xsl:copy-of select="/bfa:call/bfa:outbound/bfa:propertylist"/>
</bfa:outbound>
</bfa:call>
</xsl:template>
<xsl:template match="bfa:call/bfa:outbound/bfa:payload">
<Envelope xmlns="">
<Header>
<xsl:choose>
<xsl:when test="soap:Envelope/soap:Body/node()/node()/env:Envelope/env:Body/env:Fault">
<ActionResult>failure</ActionResult>
<ActionMessage>
<xsl:text>PROCESS FAILURE - IDOC NUM: </xsl:text>
<xsl:value-of select="$IDOCNUM"></xsl:value-of>
<xsl:text> - CAUSE OF FAILURE: </xsl:text>
<xsl:value-of select="soap:Envelope/soap:Body/node()/node()/env:Envelope/env:Body/env:Fault/env:Reason/env:Text"/>
</ActionMessage>
<Exception>
<xsl:value-of select="soap:Envelope/soap:Body/node()/node()/env:Envelope/env:Body/env:Fault/env:Reason/env:Text"/>
</Exception>
</xsl:when>
<xsl:otherwise>
<ActionResult>success</ActionResult>
<ActionMessage>
<xsl:text>PROCESS SUCCESS - IDOC NUM: </xsl:text>
<xsl:value-of select="$IDOCNUM"></xsl:value-of>
</ActionMessage>
</xsl:otherwise>
</xsl:choose>
</Header>
</Envelope>
</xsl:template>
</xsl:stylesheet>
With this example you can set the message in B1i GUI (Message Log, Message Result column) and you can set the result of action (success or failure).Hi,
invoking the adapter HTTA, the Web Service send a response. B1i manage only the failure of adapter HTTA, but not the response of Web Service. If you want use the PostProcessing BizFlow correctly, i need to manage the response for check the presence of node Fault.
This is the generic code for check this:
<?xml version="1.0" encoding="UTF-8"?>
<xsl:stylesheet version="1.0" xmlns:env="http://www.w3.org/2003/05/soap-envelope" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:b1im="urn:com.sap.b1i.sim:b1imessage" xmlns:xsl="http://www.w3.org/1999/XSL/Transform" xmlns:bfa="urn:com.sap.b1i.bizprocessor:bizatoms" xmlns:fo="http://www.w3.org/1999/XSL/Format" bfa:force="">
<xsl:output method="xml" encoding="UTF-8" indent="yes"/>
<xsl:param name="IDOCNUM"></xsl:param>
<xsl:template match="/">
<bfa:call>
<xsl:copy-of select="/bfa:call/bfa:in_doc"/>
<xsl:copy-of select="/bfa:call/bfa:inbound"/>
<bfa:outbound>
<bfa:payload>
<xsl:apply-templates select="bfa:call/bfa:outbound/bfa:payload"/>
</bfa:payload>
<xsl:copy-of select="/bfa:call/bfa:outbound/bfa:propertylist"/>
</bfa:outbound>
</bfa:call>
</xsl:template>
<xsl:template match="bfa:call/bfa:outbound/bfa:payload">
<Envelope xmlns="">
<Header>
<xsl:choose>
<xsl:when test="soap:Envelope/soap:Body/node()/node()/env:Envelope/env:Body/env:Fault">
<ActionResult>failure</ActionResult>
<ActionMessage>
<xsl:text>PROCESS FAILURE - IDOC NUM: </xsl:text>
<xsl:value-of select="$IDOCNUM"></xsl:value-of>
<xsl:text> - CAUSE OF FAILURE: </xsl:text>
<xsl:value-of select="soap:Envelope/soap:Body/node()/node()/env:Envelope/env:Body/env:Fault/env:Reason/env:Text"/>
</ActionMessage>
<Exception>
<xsl:value-of select="soap:Envelope/soap:Body/node()/node()/env:Envelope/env:Body/env:Fault/env:Reason/env:Text"/>
</Exception>
</xsl:when>
<xsl:otherwise>
<ActionResult>success</ActionResult>
<ActionMessage>
<xsl:text>PROCESS SUCCESS - IDOC NUM: </xsl:text>
<xsl:value-of select="$IDOCNUM"></xsl:value-of>
</ActionMessage>
</xsl:otherwise>
</xsl:choose>
</Header>
</Envelope>
</xsl:template>
</xsl:stylesheet>
With this example you can set the message in B1i GUI (Message Log, Message Result column) and you can set the result of action (success or failure). -
Hi all,
i have a problem with transmission of MATMAS from ECC 6.0 to B1 8.8.
In B1i i've configured everything (landscapes with connection test OK, process activated) using the BIU R3PROD2B1ITEM.
In ECC I've configured all the elements of the communication chain: RFC port, Logical System, Distribution Model, Partner Profiles and so on.
When i create a new PROD with transaction MM01, IDOC is succesfully created and sent to Logical System defined for B1i (system of type T, TCP/IP), and the IDOC status is 03.
In B1i the message received is in the FAILURE status with the error: Sender SysId, Sender ObjectType or Sender payload is missing
The message received in B1i is the following:
<xml version="1.0" encoding="utf-8" ?>
- <b1im:B1IMessage xmlns:b1im="urn:com.sap.b1i.sim:b1imessage" xmlns:b1il="urn:com.sap.b1i.sim:b1ilog" xmlns:bfa="urn:com.sap.b1i.bizprocessor:bizatoms" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" MessageId="11072009124281108842C0A8006B46E1" BeginTimeStamp="20110720091242" LogOn="true" Validity="true">
- <b1im:Header>
- <b1im:Sender>
- <sim:SysId xmlns:sim="urn:com.sap.b1i.sim:entity" Id="0010000103" Name="ECC" SysTypeId="ECC6.0" ConnectivityMode="local">
- <sim:ConnectivityList>
<sim:Connectivity ConnectivityTypeId="RFCA" IsPreferred="true" Mode="active" />
<sim:Connectivity ConnectivityTypeId="RFCP" IsPreferred="true" Mode="passive" />
<sim:Connectivity ConnectivityTypeId="WSAN" IsPreferred="true" Mode="active" />
<sim:Connectivity ConnectivityTypeId="WSAS" IsPreferred="true" Mode="active" />
<sim:Connectivity ConnectivityTypeId="WSAO" IsPreferred="true" Mode="passive" />
<sim:Connectivity ConnectivityTypeId="WSAR" IsPreferred="true" Mode="passive" />
</sim:ConnectivityList>
- <sim:PropertyList>
<Property xmlns="urn:com.sap.b1i.sim:entity" Key="HQs Vendor number" Value="" Description="B1I_SI_STD_200001" />
</sim:PropertyList>
</sim:SysId>
</b1im:Sender>
<b1im:Receiver />
<b1im:System />
<b1im:RoutingList />
<b1im:ReceiverList />
<b1im:Extra />
<b1im:R3OutboundMethod>/com.sap.b1i.datasync.pattern/SYS102_R3Outbound/SYS102_R3Outbound_std.bfd</b1im:R3OutboundMethod>
</b1im:Header>
- <b1im:Body>
- <b1im:Payload ObjectTypeId="" ObjectRole="S">
- <IDOC_DATE_TIME_GET xmlns="urn:sap-com:document:sap:rfc:functions">
<SELECTION_DATE>0000-00-00</SELECTION_DATE>
<SOURCE_SYSTEM />
<T_IDOCINFO />
</IDOC_DATE_TIME_GET>
</b1im:Payload>
</b1im:Body>
</b1im:B1IMessage>
In ECC, the connection test to RFC destination of B1i is OK.
In transaction BD87, if i check the trace of IDOC, i get the following error:
Error for the remote call of method IDOC_DATE_TIME_GET in system B1I, message JCO.Server could not find server function '䥄佃彄䅔䕟呉䵅
Seems that the message sent from ECC to B1i is not MATMAS but a call to IDOC_DATE_TIME_GET...
Do you have some idea for this issue?
P.S. The transmission from B1i to ECC (B1PO2R3SO) work fine and the order is correctly posted in ECC.Hi Marco,
last friday I had the same issue at another customer system.
After searching quite some time and checking the correctness of all settings, we found it:
In transaction SM59, the RFC TCP/IP connection representing B1iSN was defined as "NON-UNICODE" system.
In fact ECC was a UNICODE system, so we changed following:
1. In transaction SM59, please change "Communication Type with Target System" setting towards Unicode.
2. In B1iSN SLD change the RFC passive (RFCP) connection towards unicode = true.
After these changes, B1iSN receives the IDocs as expected.
Best regards
Bastian -
PL 05 Bizflow blocked in processing status
Hello,
I just install the PL05 of B1i, with JDBC driver for SQL server 2005.
I tried to resubmit MATMAS03 object via B1i: extras/Error Inbox/<My subsidiary>/Retry, the object is removed from the error list but is not processed (no line is logged in B1i: Extras/Message log),
I also tried to resend MATMAS03 object from R3, and i can see the objects in "Processing" status but they are blocked in this step, and never change status.
Somebody has information on this PL05 issue ?
Thanks,
Fabrice.
PS: i also tried with a DEBMAS05 object and the same behaviour occurs.Re-installing solved the problem (...hopefully !!!)
-
Setup new cockpit for different company
Dear Forum,
To make new cockpit for differebt company, i see the steps that to be needed :
below is how to install dashboard for multiple companies on the server.
1) create new SLDs (with new IDs)
2) export com.sap.b1i.dashboards BizStore
3) fix Info.xml, Deployments package, copy old dashboards and set them new names with corresponding IDs.
4) import new package to BizStore
5) Set Up event sender with new companies
6) In the Integration Framework -> Scenarios -> Scenario Package Setup:
6.1) turn sap.Xcelsius scenario off
6.2) push button Sender, activate new companies
6.3) turn sap.Xcelsius on
7) disable dashboards and cockpit in target companies
8) re-start event-sender, Integration Service
9) enable cockpit and dashboards in target companies.
no 1 i already done and test connection ok, but no 2 - 5 how to do it? which module i use it?Dylan,
For step #2, you need to open the B1if Tools and there you will have an option on the to export different aspects of the BizStore. There is a drop-down for what you want to export.
Once exported, you then need to use an xml editor to make the changes and then once done re-import the changed files. You setup the new company information in the SLD option in B1if.
Hope that helps,
Eddy -
Any application using webkit won't start (urgent help needed)
Hi,
Any application that needs webkit won't start anymore. The problem is (appears to be) in one specific folder: /System/Library/Frameworks/WebKit.framework
All reports point to that folder, i restored it from a time machine backup but the apps still wont start. Is there a way to reinstall webkit?
Applications include:
- Safari, Mail, App Store, Adium, Dashboard, Messages, Notes, Reminders, Spotlight in the menubar, iTunes....... pretty much every application i need to make my Mac usable.
All error logs show this:
pplication Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Symbol not found: __ZN3JSC14JSGlobalObject16putDirectVirtualEPNS_8JSObjectEPNS_9ExecStateERKNS_10 IdentifierENS_7JSValueEj
Referenced from: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
Expected in: /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
in /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
Any suggestions on how to fix the webkit problem?
Thanks,
JayFirst, I'd check in Safe Mode and see if the problem still occurs. If it does it could be a startup item or plug-in that's interfering. If not, try re-installing Safari.
Not sure it will touch WebKit though, you you may need to boot to your Recovery Volume and re-install the OS. Not too bad because it's an install in place and shouldn't touch any data, files or settings. -
How to edit my desktop app details
Hello good people,
I published my desktop app in store in 2013. Now I want to change the screenshots and edit the description of the app but I can't see anywhere from the dashboard.
It says on the dashboard message 'Your account is about to be canceled' despite it saying in the subscription details that I shouldn't have to renew my account.
Please what do I do to edit the app details?
Thanksi have solved this problem.
if anyone of you have the same problem just refer to the link above for the solution. i hope it will helps you.
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