B320 Restore to Factory Settings problem

Trying to restore B320 to factory settings. F2 brings up a background screen with leaves and a dialog box headed 'Notice'. I am being asked to 'Enter your password' but I have tried the administrator password, the user password and a blank password but nothing works!
Any help gratefully received.
Solved!
Go to Solution.

Hi Maidstone_nic, welcome to the forums,
happy to read the customer came up with the right password and you were able to get things working.
All we can offer in the forums is the same advice as can be found in the systems user and Hardware Maintenance Manual; the forum rules forbid discussion on subverting security measures, (worarounds), which of course passwords are. Another option would of course be to contact Lenovo support.
Andy ______________________________________
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If Your Getting The "Restore To Factory Settings" Helpful information

*note restoring back to factory settings will wipe your ipod clean of any information that wasnt on it when u first recieved it"
I kept getting error after error on my new ipod and it seemed i was diggin myself deeper with everything i tried but i did eventually solve the restore to factory settings problem and hopefully if anyone else has the problem they be able to fix it also.
First you need to download the ipod updater from this web address http://www.apple.com/ipod/download/
install the update then it asks you to restart your computer. Do this
When the computer has rebooted plug in your ipod ignore itunes if it appears and go to
my computer > program files > ipod > in then ipod file there should be a file named ipod updater 2005, i think the latest updater is ipod updater 2005-11-17.
So click on the ipod updater 2005-11-17 file.
Click on the picture of the ipod with the writing ipod updater 2005-11-17.
Then the ipod update screen should appear (white background)
Make sure your ipod is in then you need to click the restore button.
After this a message telling you its restoring to factory settings should appear. Wait awhile for it to restore (your ipod should show the apple sign then come back).
Eventually it should restore it back to factory settings. open up itunes and hopefully fingers cross the ipod should show up on the list on the left.
(i'm stilling getting the "do no dissconnect" message but when i no the information has been downloaded on ipod (the message on itunes will say "update complete") you can just click the eject ipod button and everything should be fine.
Windows XP Pro

i'm glad i could help, trust me i was there for ages trying to figure the error out and i spent a very long time going thro tons of messages but seemed like i was only one with the error. but thankfully my ipod is working now and hopefully it will help other people with same problem

I've added to ios6 to my new ipod touch with no problems. I'm trying to now restore the factory settings but the screen is frozen with an itunes sign and lead pointing towards it. The ipod won't even switch off. Can anyone help as it's driving me crazy

I've added ios6 to my new ipod but tried then to restore the factory settings. It won't extract any settings and the itunes then tells me that the server cannot be reached or is unavailable. I've been trying all day. Now the ipod has a itunes sign and a computer lead pointing towards it on the screen and this is frozen. It won't switch off or do anything else. Any ideas as this is now driving me crazy.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod jumps from one screen / app to another on it's own. Sometimes I can't unlock or even shut off. I've tried the reset, I've tried back up, even tried restoring to factory settings and is still having problem. Any ideas of what I can do.

My ipod jumps from one screen / app to another on it's own. Sometimes I can't unlock or even shut off. I've tried the reset, I've tried back up, even tried restoring to factory settings and is still having problem. Any ideas of what I can do.

When you still have the problem after restoring to factory defaults/new iPod then you very likely have a hardware problem and an appointment a th Genius Bar of an Apple store is in order.

My ipad won't start up. I downloaded iTunes on my pc while my iPad was charging - could this have caused the problem? I don't want to restore to factory settings and lose data. Any ideas or solutions? Thanks, Linda

My ipad won't start up. I downloaded iTunes on my pc while my iPad was charging - could this have caused the problem? I don't want to restore to factory settings and lose data. I also recently successfully paired my ipad with a bluetooth keypad. Any ideas or solutions? Thanks, L

FYI, your iPad will charge much faster if you plug it directly into an electrical outlet.
When doing the reset, as Jackkcc suggests, make sure you let go of both buttons fairly promptly after the apple image appears, then wait another 10 seconds or so for the iPad to start up. Note that a reset does not alter any data or settings.

AirPort Extreme extends my network and has worked well for three months. Now it can no longer extend the network and flashes Amber. I have restored to factory settings moved it closer to time capsule and rebooted the system without luck

i have a blinking Amber on my extreme now and it cannot extend the network. It was working fine and nothing has changed. I have restored to factory settings moved it to another room and rebooted the system without luck. Any suggestions

What OS are you running?
Please give me a screenshot of the current AE setup..
I strongly recommend if you have issues.. take control of all the variables. Apple routers have too much auto..
Here is a list that I use for setups when using Yosemite.. but it relates to any OS.
You will need to factory reset again to get going.
Factory reset universal
Power off the AE.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the AE to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
Then redo the setup from the computer with Yosemite or whatever you are using.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg AEgen5 for basestation.
Use AE24ghz and AE5ghz for wireless on each band, with fixed channels as this also seems to help stop the nonsense.
2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. Ensure the AE always takes the same IP address.. this is not a problem for router but if the AE is bridged you can have trouble.. Try using the static IP method or control it via the main router dhcp reservations.
4. Check your share name on the computer/s is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric..
5. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only.
6. Set up the extend to the Express using 2.4ghz and then see how good or bad the connection is.. this is better in the old v5 utility but if you hover your mouse over where it shows connection an extra chunk of info comes up.
I have specifically used 5ghz to make the extend.. because by testing it works better.. but do not be fooled.. this good connection is poor.. the RSSI.. which is difference signal .. at -79dbm is down the bottom of the stable.. and it drops out on a daily basis.. you want to see that signal around -60dbm at min.
There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.

I need to erase the contents of my phone and restore to factory settings. Does anybody know how to save your texts so you don't lose them? Can I back those up to iCloud? My phone was very likely hacked (Apple's advice was to call the police!)

"I need to erase the contents of my phone and restore to factory settings. Does anybody know how to save your texts so you don't lose them? Can I back those up to iCloud? My phone was very likely hacked (Apple's advice was to call the police!)"
That was all I could put in the initial "box." Then it brought me to this page with instructions on how to write a good sentence.
Proceeding ...
After going back and forth between Apple, AT&T and the police (all telling me to go to the other two) I took AT&Ts suggestion and got a new number. One tech warned against doing a backup, especially on my Mac, saying if my phone had been hacked then whatever bug was there would then invade my computer. But nobody knows how to determine if the phone has been hacked or a virus was planted there. Unfortunately I know who would have reason to do such a thing and all I can say is that he is at the top technologically and could easily do it. Almost impossible to prove, however.
So I need to preserve my text messages and my emails as well. I backed up my photos to that Microsoft product (One-Drive) and it froze (Surprise, Surprise) with four short videos to go, and no way of stopping that (when I tried it crashed repeatedly) so I'm in crisis mode here.
Help ...
Running 8.0 on 5S
Thanks!

Betty I don't know if you fixed your hacking problem but I feel your pain. I've seen some strange things going on between my iMac and my iPhone and Apple has told me the same thing, call the police which I have done. The hackers have stole 500.00 out of my checking account have access to every internet account I use and no matter how often I change the password their right back on the account. I closed my FB account 3 times only to have someone reopen it. Right now I've got a link in my reading list (Safari) that if I click on it, it allows me to log onto my FB account anonymously.
I've seen a green folder come out of no where while I was trying to delete my passwords out of keychain when that green folder was put into the key chain I was immediately locked out. I than went into system preferences to try to make changes to my security settings, when I clicked on the icon it wouldn't open. I've seen log files of automator receiving commands and sending out my personal information thats on my computer.
I have a legitamate program called iExplorer that allows you to look at the contents of your iPhone back ups and saw a transaction someone made at the Apple store for some full length movies, some albums, ibooks and other apps but when I called the iTunes store and they said none of those items were showing up on my account. If their not on my account how can they be on my iPhone 6? One day someone was using my gmail account and unknowingly used google maps to search for an Italian restaurant, than a Mexican restaurant than a coffee shop and their search showed up on my iPhone but I didn't have my gmail account installed on my iPhone 6. Using my computer I logged onto my gmail account and looked at the maps history and sure enough there were the searches when I'd hover my curser over the link it gave me the longitude and latitude of the where the hacker was when he was using google maps. I know whoever reads this thinks Im crazy but I've documented everything and can prove the things that I have mentioned in this post actually happened.
One day I had my laptop (pc) and my iMac next to each other as I was using both. when I clicked on airport it showed that my laptop and my iMac had made a connection and were actually communicating with each other. I know I didn't do it I don't know how. The iMac was logged into my iCloud account while my laptop wasn't. I have formatted my iPhone at least a dozen times, Apple and an Apple retailer have formatted my hard drive not to mention the numerous times I have formatted it but the hackers keep getting on my devices. Im formatting my lap top at this very second because during the course of the night I left the ethernet cable plugged into it and they locked me out of my c: drive, and configured the system so I can't download any updates from Microsoft, overtime I type in www.microsoft.com it changes to ww38.microsoft.com which takes me to a blank page. I right clicked on the page I was redirected to and read the java script and couldn't believe that someone had actually configured Internet Explorer to redirect me to a blank page when I tried to go to Microsoft. Apples answer to all this is there was nothing wrong with my iPhone or my iMac and if I thought there was a problem to call the police which I have done.
Theres no doubt the hackers are reading this while I type it or will read it and I simply don't care anymore. I no longer email anyone, don't use my iCloud account and have taken precautions to protect my credit but if I ever find out who has invaded my privacy to this extreme the police are going to want to talk to me because Im going to hurt them like they've never been hurt before

Restoring to Factory Settings and Restore Backup on an iPod Touch 4G

I have seen many posts regarding restoring iPods to factory settings and then loading a backup. I have seen many posts about the "Other" storage space, too. But I haven't found any that address my specific issue. I'm mostly looking for some assurance that I won't lose all of my son's and daughter's hard work and the money we've spent on a couple games.
I have reviewed the Usage on my son's iPod via Settings < General < Usage. I added up the storage space of all the apps. It is 2.1 GB. This is what the "Apps" category shows is being used. The "Other" category shows it's using 2.3 GB. It is only an 8 GB iPod, so this "Other" is eating up a ton of space. He has no videos, only pictures he's taken (which isn't very many), apps (I keep those at a minimum), and music (which I also keep tight control over). How do I find out what this "Other" is, and how do I get rid of it? He doesn't have e-mail, and doesn't use the calendar, contacts, or notes. I've read posts which say I probably have corrupt files and have to perform a factory restore, which wipes everything out, then restore again from the latest backup, with no guarantee that the "Other" will go away. I've also read horror stories about the factory restore causing problems with the basic function of an iPod. I called Apple Support, and the young man I spoke to asked around (because he didn't know) and said that the data while using an app (games like My Horse and Angry Birds) is stored in the "Apps" category. How can I be sure of this? He has a game we've put a lot of time, energy, and some money into. I do not want this to be lost. I'm assuming that backing up from the lastest backup of the iPod will prevent this, but how can I be sure that the game information isn't part of the "Other"? If it is part of the "Other", and it doesn't get reloaded to the iPod from the backup restore, then it's lost. If this happens, I will be very upset. I'm frustrated and confused by all the conflicting information I've read. Does anyone know where the game data is stored? Does anyone know if the "Other" will be restored from the backup, and thus make the entire restore process pointless?
Please help!!

As you likely read already, the "other" category consists of those items not included in the enumerated categories. That is why it is called other. What is in it depends a lot upon what different app place it it.
2.1 GB seems large enough to it also contain corrupted files.
Usually restoring from backup reduces the other. However, sometimes restoring to factory settings/new iPod is necessary since the larger other may be included in the backup.

TS3899 My email on my iPhone won't allow me to trash old messages -- I get "unable to move message" "message could not be moved to the mailbox Trash" I have restored to factory settings, asked AT&T about it (no help).

my iphone won't allow me to trash old email messages -- I get the little window that says "Unable to Move Message -- The message could not be moved to the mailbox Trash." AT&T can't help me -- no one else has this problem, even though we're all on the same server from my company. I have restored to factory settings, but it didn't help. My email account settings are correct, the same as on my computers, and I can trash old messages on them.
What do I do now?

I have had a similar problem recently and followed advice here. Specifically, I used the brute force approach. As suggested by this site, I strongly urge you to backup your mailbox before trying this fix - just to be on the safe side.
Message was edited by: Rich JG

Ipod wont show up in itunes after i restore to factory settings

My ipod does not show up in my itunes list but it shows up in my computer as a drive
it all started when i got my ipod back after getting it fixed ( it was a problem with the battery) well it said that i needed to restore the factory settings so i did then a message came up and said your ipod is now restarting it will come back to your iptunes list after it has restarted.... but it didnt
and now when i plug my ipod in i get a bubble come up that says:
"windows was unable to save all the data for the file F:\iPod_control the data has been lost the error may be caused by a failure of your computer hardware or netowrk connection please try and save this file elsewhere"
i have done everything i can to try and fix this (5 R's and such) but i have gotten no results
please help quickly as i use my ipod all the time and cant function without it =]

I have a similar issue.
Mine shows in iTunes and in PC. It will also allow me to sync.
But when I do sync, it runs fine for about 10 minutes, then I get an error similar to yours with a directory location. It keeps syncing and will periodically show the errors. Then it will lock up.
I have run chkdsk, awindows utility (chkdsk [driver letter]: /R /F) over the iPod when it has been restored and it found nearly 400mb of bad sectors.
I though this would fix the problem but is has not. When I run chkdsk over it again, it does not find anymore bad sectors (it does however tell me that it has 400mb of bad sectors logged.)
I am banging my head against a wall trying to fix this, or even find out what the issue really is. I assume it is a dodgey hard drive, but I do not want to replace it and still have the problem.

Daughter IPOD Touch 4th lost all music from itunes, Itunes suggested to restore to factory settings. Have done so last few days, all showing 20 hours to restore then times out and starts back to 20 hours again. Will not sync at all. HELP

IPOD TOUCH(4th gen) MUSIC DISPLAY has wiped out all my music. The music I have is all still on ITUNES but will NOT SYNC. When attempted a displayes message appeared- Cannot read contents of IPOD (my IPOD name), go to Summary tab to Restore to factory settings. When I click OK it takes me to a CLICK on RESTORE OPTION, which I did. Then it explains that I will lose all APPS, etc.. to restore. I clicked OK again and it shows my IPOD is Downloading Software Update. The only thing being it has done this for 3 days now. It starts by stating will take 20 hours, goes down to 12 or 10 and prompts OUT and when I redo the thing again it starts back up at 20 hours but continually times out. *Also, in case it matters ,the SYNC option on my IPOD in ITUNES is Highlighted as to where I cannot use that option. Everytime I start it back up I get the same message (Cannot read contents of IPOD, go to Summary Tab,etc..) Help.

http://support.apple.com/kb/HT1808
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.
Please do not post with large italic font. It is very annoyint.

My phone is stuck in recovery mode, and iTunes will only let me restore to factory settings. My question: Can I restore from iTunes backup after restoring to factory settings?

I attempted to update to iOS 8 and now my phone is stuck in recovery mode, and iTunes will only let me restore to factory settings. My question: Can I restore from iTunes backup after restoring to factory settings?

Hi, kformagg
I would say yes. I once had the same problem (iPhone 5, IOS 7) and first restored to factory settings and after that from iCloud backup.
It worked very well.

How can I wipe my hard drive and restore to factory settings without the use of the original OS CD?

I have a 2010 MacBook and I need to wipe the hard drive and restore to factory settings.
The problem is that even though I have the original disc, the CD drive has stopped functioning and will reject any disc put into it.
Therefore, is there another method to do this without the CD?

Not very easily. To restore to factory software you need the original installation DVD (CDs).
If you have another Mac which is the same make and model so that those installation DVD (CDs) would work, you can use a Firewire cable between the 2 Macs and then put your Mac to be reset into Target mode and use the other Mac to install the software. However I suspect that is unlikely.

My daughters ipad mini is frozen and will not swipe. I have reset and the restored to factory settings

my daughter ipad mini is frozen. it will not let me swipe. I have rebooted and then restored to factory settings but I am still unable to swipe.
She has had problems with this ipad in the past and told at the reading store, by a pretty rude guy that we needed to buy a new one as it kept switching off. it is only 14 months old and I do not ant to buy a new one if it will only last for this short time. it has been working pretty much ok for the last month since our trip to the store but now it has totally frozen
please can someone help me as I can not afford to buy another

If you have restored the device as new, not from a backup and it is still malfunctioning, then you have a hardware problem. The warranty on the device is one year, but if you take it to the Genius Bar of the nearest Apple Store or Authorized Apple Service provider and it is determined there is a hardware fault, then you may qualify for an out of warranty replacement, which is at a reduced price, depending on your location. http://www.apple.com/support/ipad/repair/other/

OS won't install after restoring to factory settings

I restored my HP DV5 laptop to original factory settings. Once the restoration was complete, the computer restarted, but every time it boots back up and begins to install windows, a window pops up stating that an error was encountered during installation. I click on "ok" and the whole problem repeats. This is actually the second time I have restored the factory settings because after the first time, the screen would randomly go black and whatever program I was in would stop functioning ( the computer would still be on though). I have run a primary hard disk drive and memory test. Both have passed with no errors.
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A few links to read
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01612373&tmp_task=solveCategory&cc=us&dlc=en&la...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01611761&tmp_task=solveCategory&cc=us&dlc=en&la...
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=48356&tmp_task=solveCategory&cc=us&d...

B320 Restore to Factory Settings problem

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