B590 laptop touchpad not working
Hi all,
I just purchased a B590 laptop. I've only been using it for a couple weeks, and the touchpad is no longer working.
I tried re-installing the drivers, but I get an error message that says, "Synaptics device not found!"
I tried performing a System Restore, and the problem still persists.
The problem also persists when booting in Safe Mode.
Is there anything else I should try, or should I just return the product while I still can?
Thanks.
First boot system in the Safe mode and check if issue persists. If still touchpad is not working, perform a system restore from safe mode.
Refer below link to perform a system restore for Windows 7 and Windows 8
System Restore for Windows 7
System Restore for Windows 8 & 8.1
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Also another problem is, sometimes when I'm justing using Arch, and I press enter the screen gets all these lines through it and freezes up. Its hard to explain, and if it happens again I'll take a picture and upload it.
Last edited by itsme1 (2009-05-09 23:02:31)ngoonee wrote:
Do you have xf86-input-synaptics installed? Is your xorg.conf configured for synaptics, OR does HAL have the appropriate FDI?
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Welcome to the HP Forums!
It is a superb place to find answers and information!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that your TouchPad/ClickPad has stopped working. The round button in the upper left corner of the TouchPad is non functional. You went to the control panel-mouse-hardware and sound-mouse but there is no tab for device settings.
You tried downloading the software and drivers but were unable to install them.
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If you still have this difficulty please contact HP support for assistance.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Best of Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! -
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Lenovo Z 5070 Model Name : 20354
Serial Number : 59-432087Hi Salihyalcin,
Welcome to Lenovo Community!
As per the query we understood that you are facing issue with the touchpad not working in your Lenovo Z50-70 laptop.
Try to uninstall the driver and check for the issue, also try to boot the system to the safe mode and check for the issue.
Hope this helps. Do post back if issue persists!
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Dear Customer,
Welcome and Thank you for posting your query on HP Support Forum
It looks like you are facing difficulties to resolve Touchpad Issues with your Notebook
We will surely assist you with this
Steps to drain the Static charge and loading default BIOS settings to resolve the issue
Step 01. Turn OFF the Notebook
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Step 03. Press and Hold the Power Button of the Notebook for a full minute
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Please Click this Link to find more troubleshooting steps to resolve this issue
Hope this helps, for any further queries reply to the post and feel free to join us again
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