B590 - Sound w/ headphones extremely low

Hi! I have looked around, but haven't found a solution. I just got this laptop and I am already running into problems. When connecting the headphones the sound is extremely low. I maxed out the sound bars, but it doesn't work. Also went into the control panel and checked the volume equalizer - to no avail. Does anybody know what to do?? Hope you can help.
Greetings, S.

I am still attempting to fix this issue. I have did a fresh install of windows 8, tried installing drivers from Toshiba, realtek drivers, also assorted other fixes that would seem to help. It does it both out of speakers and through headphones. You will be watching a movie, video, etc, randomly the sound level will drop to where you need to crank the app volume up over 80% and the system volume up above 80-90% and then you can mostly hear it. The only fix seems to be closing the application that is using the sound device (tried media player, media player classic, winamp, and Toshiba DVD player) then reopening the application which resets it, it may not drop again for the rest of the video or might drop immediately. Trying to use the laptop to listen to music and closing the lid can cause it to drop, but like I said it is random. Headphones, speakers, doesn't matter. Anyone else having this trouble? I use this laptop all the time therefore I really cannot be without it for weeks just for a diagnostics program to see the system is fine and still having it happen when I get it back.

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