B8550 colors much to red

I've recently purchased a Photosmart B8550 specifically to be able to print larger formats. Running it through a number of test prints, however, the colors in every image are shifted toward the red (photographers would say the pictures are much too 'warm').
I've tested with two machine, a Windows Vista Home and a Windows 7 test bed. I adjusted settings in Photoshop to ensure that Photoshop would handled color management, and tried different printer profiles as well (Working RGB, Working CMYK US Web Coated..) and tried some other things I read about. Letting Photoshop handle the color management did help, at least the greens had more green and overall the red tint was lessened...but it's still not a usable print.
I've printed from a simple photo viewer and I've printed from within Photoshop CS4, and every image has too much red. It's not that other colors aren't showing, but there's a tint of red to the whole picture (--yellow isn't quite as bright as yellow should be, light blue becomes faintly purple, dark blue is no longer brilliant, but darkend and muddied...but most notable is that skin tones look like the've been out in the sun too long). For what it's worth, the 4x6 test print at the end of the software installation process (on my Vista machine) printed with the same too-warm redish tint..so I do think it's something to do with the printer itself.
   I bought an HP in large part because an older HP Deskjet 722c I own prints beautifully with no fuss. I sold an earlier Epson because it shifted all colors toward the blue/green and I could never get it right. So I was hoping this B8550 would be a breeze..but so far I'm frustrated with it. I'm was also disillusioned that HP did not provide Windows profiles, only Mac..what that means I don't know. Oh well. .. oh, and yes, I am using HP advanced photo paper that the machine is supposed to automatically detect and adjust for.
    So, I have another week to decide if I should return this and try one of the competitors. I do want to hang on to it, but I certainly didn't expect that right out of the box it would not print accurate colors. Everything is brand new.
If anyone has any suggestions I'll be glad to give them a try. I'm going to try some color profiling software and see if that helps...but I can't imagine that HP doesn't know of this or hasn't already dealt with it.
Thanks in advance,
Chris

I am not quite so computer savvy to understand all this but what would be a little easier way for me to correct the same problem.  My colors aren't so bad but the black and white appears more purple and cream.  No one at HP support seems to get it.  There is nowhere to send my photo to show someone how dramatically less B&W it prints than their 7200 series printer that is dead on.  Any help here would be much appreciated.

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