Back button is premanently greyed-out and non-functional

I have tried all of the suggested fixes: disabling add-ons and extensions, deleting and re-installing the program, etc... but the back button remains non-functional, even on safe mode and after the last few updates. I cannot use the browser until this problem is fixed, and will continue to use Chrome until it is (even though I hate it and really miss Firefox). Funny thing is, it only happens on my Macbook Pro, running the latest version of Snow Leopard... it doesn't happen on my i7 iMac, running the same version of Snow Leopard.
Any help would be greatly appreciated.
Thanks, and have a great day,
-Jim

Ralph Johns (UK) (to Emily Vu) 19 minutes ago
Hi,
Check the Font AppleGothic.ttf is active and validates using the Font Book app.
if you have to change anything restart the Mac.
If this is not the issue go to ~/Library/Preferences and find com.apple.ichat.plist and Drag it to the Trash and then restart Messages.
The above reply in another thread solved my issue! Namely that my apple gothic font was disabled, breaking the entire Messages app.

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