Back sync after upgrading software?

I worked on trying to fix the problem with my Palm Z22 last week but I am still having the same problem.  Briefly, the problem is I installed the 6.2.2 software, but found that I lost my color coding which is essential for my work.  Then when I tried to reinstall the older version to get my color coding back it wouldn’t back sync. I worked with Vincent for over and hour and a half, reinstalling and uninstalling the old software several different ways, including using “Revo Unistaller” and soft resetting, cleaning the registry, installing off the web and off my disk, but keep coming back to the same problem.  When I go back to 6.2.2 in syncs just fine, but w/o color.  My guess is that when I synced with 6.2.2. it changed my data so the older version of the software doesn’t recognize or can’t process  the data. How can I sync my Z22 and still get color on my desktop?
Post relates to: Zire

I don't think your data "changed", unless it somehow got corrupted.  People switch versions of Palm Desktop from 4.2 to 6.2.2 and back again all the time without problems.
Have you tried Exporting the data in PD 6.2.2, then reinstalling 4.2 and Importing it?
What version of Windows is running on your desktop?  What older version of Palm Desktop are you trying to use?  What exactly happens when you try to sync with it?
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

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