Back to back spa3102 no voice

I have 2 SPA3102na devices setup over a wan without NAT. Calls ring through to the remote device but when it's answered there is no sound, just dea space and the caller hears it continue to ring.
They are connected over a private network and local routers with no firewall in the way. When a call comes in it rings through and when answered niether the caller or reciever can hear anything.
I used this guide to configure them http://www.provu.co.uk/pdf/sipura/spa_backtoback_2x_spa3000.pdf
Which seems to be the most commonly used.
Any help would be appreciated.

One thing, you can never underestimate the importance of double checking settings. I found I had a bad default gateway on one of the units. FIxed that and life is good.
Sometime you have to wal away from it for a bit.

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