Back to my mac over double NAT not working anymore

Hi,
I have a double NAT router setup and before Yosemite upgrade (up to 10.9), it was working fine (I had to setup DMZ to the Airport router on the ISP router to make it work). But now it doesn't work anymore. The iCloud config is telling: "Back to my Mac isn't working properly because the DNS server address....".
But I am pretty sure it have nothing to do with the DNS. Because names resolves without problems. And I tried with other DNS (like the Google dans 8.8.8.8).
I also tried deleting the keys in the keychain like another post suggested, but the problem persist.
Any clues?

Ok, just made it work on my setup.
Basically I went to the ISP router (the one that gets the public IP address from the ISP, and that then places my AirPortExtreme in its DMZ), and switched off completely its firewall (but kept the uPnP setting on, just in case).
I still get the warning message at the BackToMyMack settings pane, in OS X ("Setup Router for better performance" - in the details still refers to DNS setting problems, which I think is just misleading...), but apart from that, things seem to be working as expected (I can connect to my Macs from an outside network, and connect to my Airport Extreme using AirPort Utility, etc.).
I hope this helps.
Gustavo

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Back to my mac - iCloud enabled, but not working

Last year I made very regular use of Back to My Mac. Time and again I had no problems using my Mac Book Pro and connecting to my Mac Pro back home - did this from all over the place.
Then last month, my DSL router died and I had to upgrade.   The Netgear switch I had used stopped letting Back to My Mac work - turned out there was a glitch and I was one of the few who had a working unit, but not that it had tanked I could not get it back. All systems would get an error when trying to enable Back To My Mac instructing me to review my settings, enable UPnp, etc...
So now I have a new Netgear R6300 and my MiniMac, Mac Pro and Mac Book Pro all can have Back to My Mac checked without an error showing up. Can uncheck and re-check and the spinning wheel does it's thing and the box shows properly with no error.   Great - but apparently not really.   All these systems are in the same network, so of course they can see each other from within my network - no need for Back To My Mac at all.
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The systems in my house can't see the Mac Book Pro either.
As I have a group of static IP addresses from Centurylink I can use a fireware adapter and directly connect a network cable to the M1000 DSL modem - and directly pull one of my other IP addresses for the Mac Book Pro and have it completely out from under the Netgear R6300.   But the situation is the same - the Mac Pro and Mini Mac both appear to be configuered for Back to My Mac (can check, un-check and recheck without an error), but they can't see the Mac Book Pro.   Likewise the Mac Book Pro appears properly set for Back To My Mac - but it can't see either the Mac Pro or the Mini Mac.
It makes no difference whether I enable the Centurylink M1000 DSL firewall or have it disabled.   UPnP is activated on the Netgear R6300, and if I turn it off I get an error when trying to set up Back to My Mac with any system funneling through the R6300 that the connection can't be made and I should check things like UPnP.    So when it is enabled there certainly seems to be at least some sort of semi proper handshaking going on.
For diagnostic purposes only, I have stretched a really long Cat 6 cable accross the room and plugged the Mac Pro directly into the M1000 DSL too - pulling yet another static IP from my assigned block. Now the Mac Book Pro and the Mac Pro can see each other via Back to My Mac - but neither can see the Mini Mac, and it of coruse can't see either of them.
I am not wedded to Netgear, but I have had lousy luck with Linksys and Asus - the Asus. The Mini Mac is a server (web and email) and Asus would not properly route mail to the Mini Mac and their Tech support was both difficult to reach and unable to explain why, just go try another.   The Linksis EA6500 was dead out of the box, and again Tech support suggested to just go get another one.   Asus was truly horrible to work with, but I would try another Linksis - but I have had flakey history with Belkin and Linksis which is why I went to Netgear.
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Is the Extreme in bridge or router mode.. most people are finding it has to be in router mode to work although I don't think that is specific in the instructions..
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How can I download Firefox onto a disk from my Windows PC, and then take the disk to my Mac and upload it to use on the Mac? Safari does not work anymore.

My Mac assures me that I am connected to the internet, using Airport and also ethernet, but Safari never gives me a home page. Can I download Firefox onto a disk using my Windows PC and then take the disk to the Mac and upload Firefox to use on the Mac ?

You can grab a "full" installer (.dmg file) from this page (scroll down to your preferred language):
https://www.mozilla.org/firefox/all/

Mac os 10.4.10 software update problem -- my mac does not work anymore :(

hello!
i have a powerbook G4- PPC. just today, i did a software update of my OS to 10.4.10 (it was the available update version according to the automatic uptae) and during the final stage of the installation, it says "a problem was encountered...installation package is moved to trash"
when i browsed my mac, my apps does not work anymore!!! they just bounce from the dock when i clicked it but it won't open any window. i emptied the trash and restarted my mac but sadly, it just boot but won't continue to the log in part, only in the silver window with the apple logo and mac os x tiger... and the mouse just turns into the color wheel. i waited for 30 mins and nothing happened.
i don't have a startup disc because the mac is a gift and it was long time ago. is ther a software i can use to fix or revert the changes of the unsuccessful OS update? why is there always a problem when i do OS update? isn't apple software stable?
My mac problems' driving me crazy!!!

There are no guarantees, but following this procedure when installing updates and upgrades on your Mac will go a long way towards avoiding unpleasant after effects and ‘post-update stress disorder’.
It is also worth noting that it is an extreme rarity for updates to cause upsets to your system, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first.
Turn off sleep mode for both screen and hard disk.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site. If your car runs on gasoline you would not want to fill the tank with diesel, so don’t try to install the PPC updater on an Intel Mac!
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Using the Combo updater ensures that all system files changed since the original 10.4.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.4.9 to 10.4.10. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
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7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them 10.4.10. compliant. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 3.
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Any ideas???

Hopefully one of these steps should solve the problem.
1. System Preference > Sound > Output > Internal Speakers
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2. Remove the headphone.
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3. Reset PRAM. http://support.apple.com/kb/PH4405
4. Reset SMC.     http://support.apple.com/kb/HT3964
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What is the best app for backing up my mac. I do publication work and need to save my work?

what is the best app for backing up my mac. I do publication work and need to save my work?

My answer does not have the black Apple logo but the hardearned black belt of (bad) experience.
There is one problem with TimeMachine. It can get corrupted out of the blue with no warning and it will not want to restore correctly (as an added "bonus" you get to find this out the "hard" way, when you need it most). Plus it takes ages for the data to be copied back, sometimes days. Haven't tried my 600gb backup on Mavericks but Mountain Lion had this knack of breaking Timemachine after a couple of months.
To back up my entire server is use SuperDuper. It mirrors the drive to an external one (usb for example) The cool thing is you can use that usb drive and start the OS X from it (by holding Alt when you hear the boot chime).
This way you have a working copy of your entire machine. You can even go to another mac and boot it from there. I literally ran the OS X Server in my company from a usb drive on an old MacBook Pro until i got around to fix the problems with the actual server machine.
This has saved me twice already as the Hitachi drives Apple uses, tend to die like clockwork after 4000-5000 hours of use with no warning.
http://www.shirt-pocket.com/SuperDuper/SuperDuperDescription.html
PS. As a sidenote... SSDs are more reliable than a normal HDD (not to mention faster) I can't stress this enough, my Server is on two SSDs now. I can't tell you how stress free the setup is, it doesn't feel like a computer but more like a router, it just works... forever. After two years with SSDs my server has had two days of downtime and their health is at 97%, they will literally last 100 years with normal use. I'd go so far as to recommend you buy an SSD and move your old HDD to an external enclosure and use that as a usb backup. (for SSDs i use Plextor / Lite-On M3s (older) or the M6s (newer))

RV082 - SRP527W - VPN behind NAT not working

Hello,
I've really strange behaviors with my routers. We managed to get things running but once a week, the VPN link is down.
The connection is not restart, both routers shows "connected" but are not, and we had to click on "disconnect" to get the link back.
That was before an update in our infrastructure. Now, both routers are behind routers, so both NAT.
Now, the connection works for some time, but once a week, the link disconnected but i'm unable to get it back ! NOTHING works.
Last time, i spent 2Hours to configure the link again, setting the same parameters almost 10 time, and suddenly by magic, the 11st time it worked again. I read many people have troubles with RVXXX firmware so i don't know what to think.
Anyway, my BIG concern now, is that the link is down again, and it has been 6hours since we can't got it back. I restarted the routers many times, i've made some changes in the configuration, but if it worked, why should i modify it ?????? Why is it not working anymore ?
The log for the RV082 is almost empty about the link. Here's a snippet :
Feb 10 19:01:52 2014
VPN Log
(g2gips0) #8: initiating Main Mode
Feb 10 19:01:52 2014
VPN Log
(g2gips0) #8: [Tunnel Negotiation Info] >>> Initiator Send Main Mode 1st packet
Feb 10 19:01:52 2014
VPN Log
(g2gips0) #8: [Tunnel Negotiation Info] >>> Initiator Send Main Mode 1st packet
Feb 10 19:01:52 2014
System Log
gateway_to_gateway.htm is changed.
Feb 10 19:09:08 2014
VPN Log
(g2gips0): deleting connection
Feb 10 19:09:08 2014
VPN Log
(g2gips0) #8: deleting state (STATE_MAIN_I1)
Feb 10 19:09:08 2014
VPN Log
added connection description (g2gips0)
Feb 10 19:09:08 2014
VPN Log
listening for IKE messages
Feb 10 19:09:08 2014
VPN Log
forgetting secrets
Feb 10 19:09:08 2014
VPN Log
loading secrets from '/etc/ipsec.d/ipsec.secrets'
Feb 10 19:09:09 2014
System Log
gateway_to_gateway.htm is changed.
The log for the SRP527W is full of this :
Dump pluto log message in syslog : cat /var/log/messages |grep plutoJan 1 02:29:39 TLSR0254 authpriv.warn pluto[1156]: "G2" #187: transition from state STATE_MAIN_R0 to state STATE_MAIN_R1Jan 1 02:29:39 TLSR0254 authpriv.warn pluto[1156]: "G2" #187: STATE_MAIN_R1: sent MR1, expecting MI2Jan 1 02:30:09 TLSR0254 authpriv.warn pluto[1156]: "G2" #186: max number of retransmissions (2) reached STATE_MAIN_R1Jan 1 02:30:19 TLSR0254 authpriv.warn pluto[1156]: packet from 37.1.XXX.XXX:500: received Vendor ID payload [RFC 3947] method set to=109 Jan 1 02:30:19 TLSR0254 authpriv.warn pluto[1156]: packet from 37.1.XXX.XXX:500: received Vendor ID payload [draft-ietf-ipsec-nat-t-ike-03] meth=108, but already using method 109Jan 1 02:30:19 TLSR0254 authpriv.warn pluto[1156]: packet from 37.1.XXX.XXX:500: received Vendor ID payload [draft-ietf-ipsec-nat-t-ike-02] meth=107, but already using method 109Jan 1 02:30:19 TLSR0254 authpriv.warn pluto[1156]: packet from 37.1.XXX.XXX:500: received Vendor ID payload [draft-ietf-ipsec-nat-t-ike-00]Jan 1 02:30:19 TLSR0254 authpriv.warn pluto[1156]: "G2" #188: responding to Main ModeJan 1 02:30:19 TLSR0254 authpriv.warn pluto[1156]: "G2" #188: transition from state STATE_MAIN_R0 to state STATE_MAIN_R1Jan 1 02:30:19 TLSR0254 authpriv.warn pluto[1156]: "G2" #188: STATE_MAIN_R1: sent MR1, expecting MI2Jan 1 02:30:25 TLSR0254 authpriv.warn pluto[1156]: pending Quick Mode with 37.1.XXX.XXX "G2" took too long -- replacing phase 1Jan 1 02:30:25 TLSR0254 authpriv.warn pluto[1156]: "G2" #189: initiating Main Mode to replace #185Jan 1 02:30:49 TLSR0254 authpriv.warn pluto[1156]: "G2" #187: max number of retransmissions (2) reached STATE_MAIN_R1Jan 1 02:30:59 TLSR0254 authpriv.warn pluto[1156]: packet from 37.1.XXX.XXX:500: received Vendor ID payload [RFC 3947] method set to=109 Jan 1 02:30:59 TLSR0254 authpriv.warn pluto[1156]: packet from 37.1.XXX.XXX:500: received Vendor ID payload [draft-ietf-ipsec-nat-t-ike-03] meth=108, but already using method 109Jan 1 02:30:59 TLSR0254 authpriv.warn pluto[1156]: packet from 37.1.XXX.XXX:500: received Vendor ID payload [draft-ietf-ipsec-nat-t-ike-02] meth=107, but already using method 109Jan 1 02:30:59 TLSR0254 authpriv.warn pluto[1156]: packet from 37.1.XXX.XXX:500: received Vendor ID payload [draft-ietf-ipsec-nat-t-ike-00]Jan 1 02:30:59 TLSR0254 authpriv.warn pluto[1156]: "G2" #190: responding to Main Mode
Please help me to get things sorted. I just don't understand why nothing is written in the log about the SRP trying to make a connection. I also don't understand why suddenly the link is broken, and without changing anything, it can't get it back normally !!
Best Regards

Hi again,
Samir, i rebooted all the routers dozens of time when that happened, and it doesn't changed anything. Anyway, i called the Cisco Hotline. They could connect by VPN to RV082, but not the SRP, they didn't know why. Hardware or software failure.
Anyway, i bought another router.
Now i would like to use the SRP527W as a WIFI hotspot only. It doesn't work.
My settings are :
- Router defined as BRIDGE only (using Port lan 4 as Ethernet WAN)
- WAN Interface is assigned 192.168.0.246 / 24
- Gateway for the WAN interface is 192.168.0.254
- Ethernet cable is plugged from LAN4/WAN to my new Modem/Router on LAN3.
- Port LAN2 of SRP527W is defined with VLAN IP Address 192.168.15.254.
When connected to the SRP527W on LAN2, from my computer (192.168.15.200), i can't ping 192.168.0.246 neither 0.254 (gateway is set to 15.254)
Still, when connected to the SRP527W and with the Ping Dagnosis interface, pinging "192.168.0.254" shows "timed out".
I tried almost every configuration, none worked.
Please note that when connected from my computer directly to my new modem/router on port LAN3, with IP Address 192.168.0.200, i can access internet and ping everything. When set as DHCP too, i can grab an IP Address from my DHCP Windows Server.
So, why is the SRP527W unable to work in this configuration ? it seems nothing pass through WAN port.
If i'm right, there is only the WAN port that should be plugged to my modem router. With this settings, SSID should go directly to Internet, and for the other SSID, my LAN (through the modem/router). However, it doesn't work.
Could you help me please ? Thank you

Why double click not working ?

if the system have wizip/winrar installed...does it block to run executable jar whence they are doble-clicked ?
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This is because winzip or winrar has taken over the
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Hi,
I could use your help on the following issue I have:
I have been using iChat in a three-way ichat video session for some months now.
Setup: Intel iMac Tiger to initiate the conferencing. My mom and sister have both a macmini Tiger.
I had some issues when I started back then, but with the help of Ralph Jones' webpages I had it working perfectly.
Since two weeks I have the following issues:
When on a simple 2-way videochat with my mom I found that my video did NOT work anymore. I could see her, but my video froze so she could not see me. ( I couls see my video froze as well)
So to check I did use an apple test account, it worked just fine. Same from my mom's mac min (I use ARD to control her mac mini so I also can test remotely)
To test more, I then setup a threeway videochat (using two apple test accounts) and then my own video froze.
I did do all the apple software updates the last weeks and I also had skype installed(which does not show video now either) and one thing that could be an issue is iGlasses (which I have removed to no avail)
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OK - This is starting to be a real pain. I can't video conference with anyone on AIM. iChat is supposed to work with Video AIM. I can instant message, but no video. Attached is the error log I continue to get.
Someone give me a hand and speak non-tech terms. Thanks in advance.
Date/Time: 2007-12-20 13:27:35.812 -0600
OS Version: 10.5.1 (Build 9B18)
Report Version: 4
iChat Connection Log:
2007-12-20 13:27:01 -0600: AVChat started with ID 3631164552.
2007-12-20 13:27:01 -0600: [email protected]: State change from AVChatNoState to AVChatStateWaiting.
2007-12-20 13:27:01 -0600: 0x124d430: State change from AVChatNoState to AVChatStateInvited.
2007-12-20 13:27:07 -0600: 0x124d430: State change from AVChatStateInvited to AVChatStateConnecting.
2007-12-20 13:27:07 -0600: [email protected]: State change from AVChatStateWaiting to AVChatStateConnecting.
2007-12-20 13:27:17 -0600: 0x124d430: State change from AVChatStateConnecting to AVChatStateEnded.
2007-12-20 13:27:17 -0600: 0x124d430: Error -8 (Did not receive a response from 0x124d430.)
2007-12-20 13:27:17 -0600: [email protected]: State change from AVChatStateConnecting to AVChatStateEnded.
2007-12-20 13:27:17 -0600: [email protected]: Error -8 (Did not receive a response from 0x124d430.)
Video Conference Error Report:
Video Conference Support Report:
Video Conference User Report:
0.000000 @:0 type=5 (00000000/16402)
[Local SIP port]
0.270889 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 120 bytes of local IP and port data (3 entries). Remote data was 0 bytes (0 entries).
6.025434 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 120 bytes of local IP and port data (3 entries). Remote data was 80 bytes (2 entries).
Binary Images Description for "iChat":
0x1000 - 0x230fff com.apple.iChat 4.0 (601) /Applications/iChat.app/Contents/MacOS/iChat
0x2a4000 - 0x311fff com.apple.Bluetooth 2.0 (2.0f20) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x35d000 - 0x4aefff com.apple.viceroy.framework 343.5 /System/Library/PrivateFrameworks/VideoConference.framework/Versions/A/VideoCon ference
0x51c000 - 0x55bfff com.apple.vmutils 4.1 (104) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x57d000 - 0x596fff com.apple.frameworks.preferencepanes 12.0 /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x5b0000 - 0x5e9fff com.apple.remotedesktop.screensharing 1.0 /System/Library/PrivateFrameworks/ScreenSharing.framework/Versions/A/ScreenShar ing
0x5f9000 - 0x60dfff com.apple.ScreenSaver 2.0 /System/Library/Frameworks/ScreenSaver.framework/Versions/A/ScreenSaver
0x61d000 - 0x63bfff libexpat.1.dylib /usr/lib/libexpat.1.dylib
0x643000 - 0x661fff com.apple.QuickLookFramework 1.0.1 (168.1) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x675000 - 0x6c1fff com.apple.QuickLookUIFramework 1.0.1 (168.1) /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI
0x6f8000 - 0x729fff com.apple.iChatCommonGUI 4.0 (601) /System/Library/PrivateFrameworks/iChatCommonGUI.framework/iChatCommonGUI
0x750000 - 0x753fff com.apple.BezelServicesFW 1.4.533 /System/Library/PrivateFrameworks/BezelServices.framework/Versions/A/BezelServi ces
0x75a000 - 0x7d1fff com.apple.CFNetwork 220 (221) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x809000 - 0x895fff com.apple.LaunchServices 286 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x8db000 - 0x902fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x90d000 - 0xe23fff com.apple.WebCore 5523.10.5 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x11d1000 - 0x11d6fff com.apple.iChat.Styles.Balloons 4.0 (601) /Applications/iChat.app/Contents/PlugIns/Balloons.transcriptstyle/Contents/MacO S/Balloons
0x11e5000 - 0x11e8fff com.apple.iChat.Styles.Boxes 4.0 (601) /Applications/iChat.app/Contents/PlugIns/Boxes.transcriptstyle/Contents/MacOS/B oxes
0x11ef000 - 0x11f5fff com.apple.iChat.Styles.Compact 4.0 (601) /Applications/iChat.app/Contents/PlugIns/Compact.transcriptstyle/Contents/MacOS /Compact
0x1300000 - 0x1302fff com.apple.iChat.Styles.Text 4.0 (601) /Applications/iChat.app/Contents/PlugIns/Text.transcriptstyle/Contents/MacOS/Te xt
0x1439d000 - 0x14483fff com.apple.RawCamera.bundle 2.0 /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x1563d000 - 0x15642fff com.apple.CoreGraphics 1.351.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x15697000 - 0x156a0fff com.apple.IOFWDVComponents 1.9.5 /System/Library/Components/IOFWDVComponents.component/Contents/MacOS/IOFWDVComp onents
0x156aa000 - 0x156adfff com.apple.audio.AudioIPCPlugIn 1.0.4 /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
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HT204135 I update my Mac to version 10.9.2 and now my printer does not work anymore. I did all the software updates and I do not understand why my mac does not recognize the printer anymore?

I update my Mac to version 10.9.2 and now my printer does not work anymore. I did all the software updates and I do not understand why my mac does not recognize the printer anymore?

Go to the website of the manufacturer of your printer and check to see if they have released an updated driver for your particular model.

I want to share Microsoft word from my desktop mac to my laptop but every timeIi try and do it, it says that it can't open because it is not supported by the software. I have tried several times and updated it on the mac but its still not working.

I want to share Microsoft word from my desktop mac to my laptop but every timeIi try and do it, it says that it can't open because it is not supported by the software. I have tried several times and updated it on the mac but its still not working. Any ideas?

You need to install Office on the computer from the installer DVD or disc image you purchased.

My mac's keyboard is not working with my mac.the green light blinks and i cannot get onto my mac. everything on the support questions does not help because i cant go on the mac and i cant sign in

my mac's keyboard is not working with my mac.the green light blinks and i cannot get onto my mac. everything on the support questions does not help because i cant go on the mac and i cant sign in

If you can't sign in, then you can't troubleshoot and/or pair the keyboard until after that........ so, for that, you will need to borrow someone's USB wired keyboard in order to get signed in and to the Keyboard Bluetooth Preferences.

Both cameras on my iPod touch generation 4 will not work anymore. Is there a way I can send it back to get it fixed? Thank you ..

Both cameras (front/back) will not work anymore. I would tap on the camera app, and the camera shutters would stay closed for a while and when it finally opens, it leaves a full blank screen. Is there a way I could send it in and get that repaired?

GEESAR wrote:
hi there
is there anyway i can use the unlimited data i have from my mobile network provider (o2) on this i pod touch 4 generation the latest model NO.
and does the sim from my mobile network o2 be used in the ipod touch4 to use the unlimited minuites i have from my mobile network provider NO
if not then how do i use the unlimited data ive been given through my mobile network provider please tell me most kindly Purchase a mobile WiFi hotspot (Sometimes referred to as a MyFi), or have that service added to your cell phone.
geeeeesar also how does this ipod touch4 pick up the wifi free of charge is this possible or do you have to pay for limited data to access internet Your iPod can connect to any unsecured WiFi network that you are currently within range of. These networks can be found at your local library, some city/county government buildings, doctor's offices, Denny's, IHOP, Starbuck's, Home Depot, Lowes, Best Buy, and other merchants. Your iPod can connect to any secured WiFi network that you are within range of and that you have the password for.
thanks can i pod touch 4 generation download movies too please help thank u very much.... Yes. If your iPod has a WiFi connection and you have an account with a service like NetFlix....

Mac Book Software Update not working, iTune will not update because of that, iPhone 4 won't connect to iTunes because iTunes is not updated. Mac v.10.5.8, iTunes v.10.5.2, iPhone4 iOS 6

Mac Book Software Update not working (Software Update does not have any new software for your computer at this time), my current MacBook version is 10.5.8.
As a result I can't update iTunes, version 10.5.2 (This software requiers Mac OS X version 10.6.8 or later)
Now when I connect my iPhone 4, version iOS 6 iTunes can't connect to iPhone (The iPhone "XXXXX's iPhone" cannot be used because it requiers iTunes version 10.6.3 or later.)
so in a nutshell can't use iphone 4, because iTune is not updated and will not update because Mac Book is not up to date and will not update either.
Please help.
Thank you
bt465

Welcome to Apple Support Communities
Snow Leopard is a paid upgrade. http://support.apple.com/kb/sp575 Call Apple to buy Snow Leopard. Then, make a backup, insert the DVD and upgrade. When it finishes, open  > Software Update

I'm having trouble with back to my MAC. I had everything working on my home wifi network but now I am at my daughter's house and trying to connect via a verizon hotspot wifi connection. I'm wondering if the Verizon hookup is a problem.

I'm having trouble with back to my MAC. I had everything working on my home wifi network but now I am at my daughter's house and trying to connect via a verizon hotspot wifi connection. I'm wondering if the Verizon hookup is a problem.

I finally figured it out. Needed to update her Airport firmware and allow guest access, and also changed Sharing preferences to Allow Access for All Users.

Back to my mac over double NAT not working anymore

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