Back to School rebate problem

I purchased a MacBook Pro in the uk 10 months ago via education discount and the back to school ipod rebate. I submitted my claim as per instructions and checked on the website to see if the rebate had been approved. The rebate has been approved and i'm yet to receive the rebate.
The problem is i'm living abroad in North America and have no idea who to contact or where?.
Any assistance greatly appreciated.
Thanks

http://www.apple.com/support/contact/

Similar Messages

Ipod Back to School rebate

I just bought an iBook and iPod (I'm in the UK) and am about to apply for my £100 Back to School rebate for buying them both at the same time. On the claim form it says you have to
"Cut out the UPC labels form the qualifying product boxes. Make sure you cut out the whole label, including the part number with bar code, the serial number, the product description and all layers of the cardboard. Peeled-off labels will not be accepted"
I desperately don't want to start cutting up my iPod and iBook boxes but I notice they have similar labels on the brown outer cardboard boxes they were delivered in. Does anyone know if these will be accepted?

Spark,
I want to be sure that I read your post correctly. You're willing to pass up a £100 rebate because you don't want to damage the shipping boxes? You have a lot more discretionary income than the rest of us!

Mac/iPod back to school rebate offer Proof of purchase issue

I brought a macbook and applied for the iPod rebate the other day.
I'm now stuck with trying to provide evidence as the EAN label on my Macbook box won't come off, and the man at the apple store said that I would need the barcode if I had any trouble with my Mac (as proof of apple care)
I dont want to cut up the box, and i dont want to lose my apple care cover, so what do i do? will they still refund me if i just send the ipod serial?

The others are correct. The terms of the rebate program state that the Mac and the iPod and the Mac and the iPod must have been purchased at the same time and at an Apple Store, physical or online, or an Apple campus reseller. Sorry, but you will not be eligible for either rebate.
Message was edited by: Dave Sawyer

Back to school rebate send in questions

when sending your claim for apple rebates.. do you have to send the original receipt and label from the box or can you send copies of them?

This is not Apple. This is a user forum. Contact where you purchased and ask them.

For the upcoming Apple back to school rebate, can Apple send the rebate to my relative's house ?

I will not in the US during the time the rebate may come, so can I tell Apple to send the rebate to my relative's house. Since in the FAQ, Apple said they only send the rebate to the billing address ?

Contact your payment account people to accept that as an alternative billing address, and then once that's setup, add that to Apple's account info for you as an alternative billing address. Then order the item with the new address setup. Inform your relative to inform you when that account company sends their statements, and see if you can monitor that account online.

Back to school promotion problems

I purchased a MacBook Air at Sep,12 with educational offer on Apple online store. Should I get a FREE $100 gift card?
I checked my Invoice Receipe, there is some thing I didn't understand.
I try to call 1-800-676-2775, they said the transaction just appered on the receipe, but they will not charge it. However, when I received my credit card bill, there is a transaction for $100 on it. I checked on the online bank also, there is also an transaction on it.
What can I do? One of my classmate has same issue.

duh, no... it's me. Given the amounts for each item listed on the invoice, there didn't appear to be a $100 discount. However, going back to the Apple online store, and configure the BTO options I ordered, I now see that the total is exactly $100 more than what they charged. So, they took the money from the cost of the Macbook Pro. All's well. Well, except that I'm still waiting for the gift card to get through Canada Post! ;-)

Back to school card is not working

Last week, I went to the apple store, Because my back to school card is not working.
And the clerk helped me to solve that the problem.
He said i will receive the mail from apple customer service.
From last week until today. I did not receive any mail from apple customer.
Can any one help me ??

I'm afraid you're asking in the wrong place. Apart from the fact that this is the forum for people who make podcasts, the entire discussions are user-to-user forums: you're not talking to Apple here, and no-one on here can help you. You will have to take this up with Apple directly.
If you go to the Apple Store page for your country you should see a phone number in the bottom right-hand corner: they may be able to help or at least tell you how to contact the people who can.

Back to School iPod promo with the Core 2 iMacs

Does any one know if apple is planning on allowing the core 2 iMacs to be apart of the back to school promo?
Under the terms and conditions they say "Products not listed in this chart are ineligible for a rebate". So does that mean that the core 2 counts?
http://www.apple.com/ca/backtoschool/terms.html

Sorry........new iMac core 2 duo cant count for Back to School iPod promo....
"What are the qualifying Mac and iPods?
This offer is available only on purchases of new product. The products listed below are eligible for participation in this offer. Products not listed in this chart are ineligible for a rebate. Configure to order versions of these products are eligible. Refurbished products are ineligible.
Note: The iMac with Intel Core 2 Duo is not eligible for this offer. The entry iMac 17-inch 1.83GHz Intel Core Duo with Combo Drive (part number MA406LL/A) and any configure-to-order version of this product also are not eligible for this offer."
http://store.apple.com/Catalog/US/Images/bts/bts_faq.html
eMac G4.......iMac Core 2 DUO 24" Mac OS X (10.4.7)
eMac G4.......iMac Core 2 DUO 24" Mac OS X (10.4.7)

There is no pin number on my back to school gift card

There is no pin number on my back to school gift card

You'll need to contact Apple about this problem. I'd suggest starting with the Apple Store and see if they can either solve the problem or at least direct you appropriately.
Good luck.

I didn't receive my back to school 2012 gift card

I ordered a MBP Retina through the online education store on July 1 which comes a free $100 back to school gift card. The next day I received a shippment notification that says the gift card has shipped on July 2 and I will receive it on July 6. The problem is that it's been more than one week and I still didn't receive my gift card, and Apple has charged me $100 on my credit card. I have no idea what is going on and where my gift card is.
p.s. the carrier is DHL express, and there is no tracking number for the gift card

Just called the Apple customer service this morning, they said there is a delay in the shipping and the estimated delivery time is inaccurate. The gift card should arrive by the end of this week or next Monday, if not, they will just send me the redeem code via email. They also said the $100 that has been charged on my credit card will be deducted from the price of the MBP Retina eventually.
Just gonna wait and see what will happen next and Thanks for the help.

HT3702 How do I apply the Apple "Back to School 2012' to purchase of ITunes? I just downloaded an album and it was charged to my credit card -- no chance to use the Apple credit!!

I have aan Apple Back to School $100 credit card. When I purchased an ITunes album, it didn't allow a 'Redeem' -- immediately charged the item to my credit card? How does this work please?

Problem solved! Apparently you need to go to where you credit card is set up, and enter the credit there.

HT4009 Do you understand me ? I want money back.Because I have problem with LINE In App Purchase.And no one try to resolve this problem.And the answer of NEVER LINE JAPAN they don't have responsibility.I think it will be effect with APPLE image also.I wan

Do you understand me ? I want money back.Because I have problem with LINE In App Purchase.And no one try to resolve this problem.And the answer of NEVER LINE JAPAN they don't have responsibility.I think it will be effect with APPLE image also.I want you to help me everyways to refound my monet back.Could you?

Contact iTunes Store Support.

How do I apply for a Back to School 50$ itunes card?

Hello everyone,
I apologise in advance if I have posted this in the wrong section.
My step-mother recently visited the US for holiday and bought me a brand new iPad 3 from the apple store as a present because I am starting university in England in September. This was all about 2 weeks ago.
I recently found out that my situation meets the requirements to get a free $50 USD iTunes card to spend on apps for university (which I would find incredibly usefull!) and so I would like to know how I can get this card?
Thanks!
- David

Sorry, but you probably can't. The US program only applies to those who are enrolled or enrolling in a US university, so you can't apply for the US back-to-school program (and couldn't use the US-issued gift card in the UK anyway) and I believe that the UK program requires that you purchase from the UK Apple Store (the US program does). You can call the UK Apple Store and ask if there's any way a US-purchased iPad would qualify for the UK back-to-school program, but it's not likely.
Good luck.

Back to School Deals, TVs & Home Theater

We've got some great deals on TV and Home Theater products as part of our Back to School Deals*. There are TVs from Samsung, Insignia, LG, Toshiba and Vizio, as well as some TV mounts, Blu-ray players, home audio systems and more! Here are some of the highlights:
LG - 55" Class - LED - 1080p - 240Hz - Smart - 3D - HDTV
Back to School Deals sale price: $1,499.99
Regular price: $2,199.99
You save: $700
Ratings & Reviews data as of 8/11/13.
Insignia™ - 50" Class - LCD - 1080p - 120Hz - HDTV
Back to School Deals sale price: $449.99
Regular price: $549.99
You save: $100
There are a lot more deals than just those two, so follow the links below to check them all out!
Shop All TV Back to School Deals*
Shop All Home Theater Back to School Deals*
Shop All Back to School Deals*
For even more savings, be sure to sign up for College Student Deals.
Find out how to sign up for College Student Deals for Back To School
* Offers valid 8/11/13 to 8/17/13
Matt|Senior Social Media Specialist | Best Buy® Corporate
Private Message

To make suggestions to Apple, you need to post them at
http://www.apple.com/feedback

Macbook Pro 13- Back to school offer 2011?

I have been holding out on purchasing the Macbook Pro 13 2011 model for while now due to
New OS
Back to school offer?
Wondering if anyone would know if Apple are doing the back to school offer this year as sure last years was around May but nothing has been mentoned so far?
Also by holding out I would be getting the new OS on the laptops already- any ideas when this is released as really want a Macbook Pro already first MAC purchase for me exciting times

I would want to wait 6 months after any new OS to be 'field tested.' Tried and true and mature with the bugs worked out makes 10.6.7+ look good investment rather than bleeding edge.
With Apple you can't install an older build version of the OS than what it ships with so if there are any issues which there always are with an OS.
No one knows future product dates and terms (and couldn't say anyway).
If you want to talk to MacBook Pro owners they are on
MacBook Pro
Spec-wise the 2011 MBP looks very good.
Buying and performance tips...
MacPerformanceGuide

Back to School rebate problem

Similar Messages

Maybe you are looking for