Back up and Restore Issues

Today my iPhone 4 on iOS 7.1.1 kept freezing and wouldnt send my iMessages so I backed it up and restored it, I had all my apps, pictures, contacts etc. backed up and after restoring my phone I tried to Restore it from its backup which should get my data back but it gives me this error http://gyazo.com/f2fe141c2619cb55c4b7ad9a8b68d116
doesnt even tell me why it cant restore my data back onto my phone, tried reconnecting and opening and closing itunes as well as restarting my computer and iphone

Hi there jordan11pie,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/ts2529
-Griff W.

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Back up and restore Issue

In performing a backup and restore today Ive lost all my contacts, notes, message history etc, can anyone help in trying to restore an older backup?
I did get an error message during the restore:
Itunes was unable to load data class information from sync services. Reconnect or try again later.
Not sure if this is part of the problem or not?

AAAAAANNNNNNDDDDDDD go figure no one can help!!!!! i just dont know what to do, i guess no-one else does either lol!!!! thanks anyway!!!!!

Back-up and restore issues on iphone 4

Long story short, last week my iphone 4 stopped working and I got a new one (same exact model). However, the cloud settings for some reason would not import meaning none of my contacts, apps etc could be transferred, so I basically had to start afresh. However, today I plugged my iphone into my laptop and was given the option to restore from backup or set up as new iphone. I chose to restore from backup and was able to restore my setting to the last time I updated which was in October which I did. However, the restore seemed to "erase" everything I did since last week (before the restore). Is there anything I can do to recover my imessages and photos from the time between the October update and today? Specifically since I got my new phone last week? thank you

Hi, thanks for replying. I'm actually not sure if I backed up or not because there are photos i took yesterday which show up in my icloud on my laptop. but newer imessages are not appearing.

Having trouble sync'ing. Receiving Overcapacity error on my 64GB iPhone 5. Backed up and restored but still having sync issues.

I have an iPHone 5 64GB with iTunes 11 installed on an 2 yr old HP laptop running Windows 7. I am having sync'ing issues. I am receiving an overcapacity error I have not seen before even though I can manually remove audiobooks I have previously loaded to get the overcapacity down below the available 64GB limit. I have removed most of them now and can get the sync to begin. Not sure if it will actually complete. But now I do not have but a relatively few audio books loaded. I have backed up and restored to see it that helps but am still getting the same overcapacity error. Seems whatever I had included was doubled in an "other" category. Also, in the recent upgrade to iTunes, it takes forever to sync when I change content. Sync'ing takes a lot longer than before. Has anyone else experienced similar performance issues.

Lawrence Finch has previously provided the following helpful info...
"Other" data is real data that you put on your phone by using the built in apps. It is not music, not videos, not pictures and not App Store app data. It is "OTHER" meaning everything that does not fall into these categories. Such as:
email messages and attachments
Reminders
Calendar entries
Contacts
Text messages (*** this can take up a lot of space)
MMS messages and attachments
Genius data
Music cover art
Operating system settings
Safari cache
bookmarks
Game Center status
Music catalog
If you have a lot of text messages stored, that can make "Other" very large. Another problem area is corrupted files. When app and data files become corrupted, they may end up in "Other". To fix that, perform a restore from a recent backup. That prevents corrupt files from showing up.

Backing up and restoring X2 iphones - having conflict issues

Hi,
My wife and I have been using the 3gs for 2 years and have now upgraded ;-) I pluged mine into itunes and backed it up, then pluged in my new one and restored and it all works fine.
However when I tried to backup my wifes phone and then restored - it just restored as mine again, so we had 2 new phones with all my details on it!!
So I restored to factory setting on the iphone 4s
I have tried uninstalling Itunes and reinstalling but it still has my phones info on it.
Please can you tell me how to back up and restore my wire iphone and for it not to keep using my phones details ??
Thanks Chris.

As long as you are NOT running a production application on Oracle's Hosted site.. You can't really run a scheduler job, since it would usually export stuff to your local server, but you don't have access to that on Oracle's site.. Unless you just want to build a form to output data from your tables, that would push the data down to your workstation, there is no other rel means.. Other hosting companies will allow you to use Sql Developer and such, but then again you are paying to use their site..
Thank you,
Tony Miller
Webster, TX
There are two kinds of pedestrians -- the quick and the dead.

I generally back up and restore my iphone every week... and this time i backed it up..and i can see that backup time and file size.. now.. when i try to restore my iphone.. i select the back up and now it is taking forever to restore. help me

i generally back up and restore my phone every week.. just that i dont have any problem with the network issues. !!
today at 00:46 1st june.. i backed up my iphone and it was perfect...
when i try to restore it.. it is taking 15+ hours .. and that time stays like that for almost 3 hours... it does not happen.
i even called the apple help center. and they said me to install as a new device... and when i said what wil happen to my messages.. they say .. they wont stay.. and wil be deleted.. and all my apps i need to download again..
but earlier i din need to do any of it.!!! it worked really fine .!!!
please help me..!!! i got some important details in this back up.... please help me.!!!

Once in a while the restore process seems to mess up. What I don't understand is why you would perform a weekly restore.
At any rate, if you must restore, perform a device reset (settings>general>reset) and then you will have the opportunity to restore from iCloud. Restore a device whenever it no longer works correctly, not just as a matter of maintenance. If it ain't broke, don't fix it.

Satellite P750/P755 - Back Up And Restore Windows 7

Hi,
My harddrive is about to fail on my Windows 7 Satellite P750; I have been getting warnings of an impending failure for a month now. I have purchased a new harddrive and it is ready to go, however I am unable to create a backup and restore point. I am getting an error 0x81000037: "Shadow files cannot be read".
Let me give you some of the history of my machine before getting to the issue. Windows 7 came preinstalled on this machine. About a year ago I created a new partition and installed Linux. Linux then took over the boot responsibilities. A couple of weeks ago I deleted the Linux partition. This gave me a problem as the computer was unable to boot. Fortunately I had recently created a back up and restore point, and during the process I was asked if I wanted to create a Windows 7 Home Premium Repair Disc. I was able to use this CD to access a command line tool which made the machine bootable again.
However, I no longer have a hidden boot partition on my machine (at least according to the Disk Management snap-in I don't). I am now getting the above error when I attempt to create a new backup and restore point. I no longer have a copy of the previous back up and restore point (I deleted it to make room for a new one).
From my research, apparently one of the possible causes of the error 0x81000037 is related to the hidden boot partition size. Since i do not have the hidden boot partition I fear that this could be the cause.
There are other possible reasons for this error. For example a virus which anti-virus refuses to allow access to during the back up and restore partition, and junction points in the drives to be backed up which are mounted volumes. I have run a full scan on my computer and cannot find any threats. I have checked my junction points (of which there are a few) and none are mounted drives.
This leads me to suspect that the lack of a boot partition is the problem. I have seen some people in forums suggest that it is best to back up all my data in the traditional manner (already done, since you ask), install the new harddrive and then install Windows 7 again.
So finally, we get to my question!
As Windows 7 came installed on my machine, I believe that I do not have the disks to reinstall it on a new harddrive. Is this correct? Am I able to obtain a copy?
To be honest I wouldn't mind reinstalling Windows on a new harddrive, rather than using a back up and restore point. I have a LOT of programs and rubbish which have accumulated in this one over the last (almost) 3 years.
Thanks for your patience. If there are some specifics which would be helpful, but which I have left out (I am sure there are) please let me know.

>As Windows 7 came installed on my machine, I believe that I do not have the disks to reinstall it on a new harddrive. Is this correct? Am I able to obtain a copy?
You did not get any disks because Toshiba provides own recovery disk creator software which is always preinstalled on the new notebooks.
This recovery disk or media creator tool creates Recovery disk which can be used to recover the notebook.
It was a big mistake not to create such disk however, you have a possibility to order such disk here:
http://backupmedia.toshiba.eu/landing.aspx

Backing up and restoring site definitions

Losing your site definitions in Dreamweaver can be a disaster, but it does happen sometimes. The best way to prepare for such an eventuality is to back up your site definitions on a regular basis.
Creating a backup
You can back up all your site definitions in a single operation by selecting Site > Manage Sites. In the dialog box that opens, Shift-click to select all site names, and then click Export.
In Dreamweaver CS6, the Manage Sites dialog box looks like this:
In earlier versions of Dreamweaver, it looks like this:
Dreamweaver asks if you want to include passwords and login details (this is the default option). Whichever option you choose will be applied to all sites, so click Cancel if you want to treat some sites separately, and export your sites in two sets by using Ctrl/Cmd-click to select them.
When you click OK, Dreamweaver asks where you want to export the definitions. Navigate to a suitable location, leave the File name field unchanged, and click Save. Although only one site name is listed in the File name field, Dreamweaver exports all the site definitions as .ste files in a single operation.
NOTE: This process backs up only the details of your sites, such as the location of the root folder, FTP details, and so on. It does not back up the actual files in your site, such as .html (or .php, .asp, .cfm) files, images, and style sheets. It's a good idea to use your normal file backup routine on your actual files from time to time, as well as exporting the site definitions.
Restoring site definitions
In the event of losing your site definitions in Dreamweaver or moving to a new computer, open the Manage Sites dialog box, and use the Import button to navigate to your backup .ste files.
What if I don't have a backup?
Often, if you don't have a backup of .ste files, you need to go through the whole process of re-entering the details for each site manually.
However, you might be able to restore them by using a restore point on Windows or Time Machine in Mac OS X.
On Windows, the site definitions for Dreamweaver CS6 are stored in the Windows Registry at HKEY_CURRENT_USER\Software\Adobe\Common\12.0\Sites.
In Mac OS X, they are at Macintosh HD:<username>:Library:Application Support:Adobe:Common:12.0:Sites:Site Prefs.
In recent versions of Mac OS X, the Library folder is hidden. In the Mac Finder, select Go > Go to Folder, type ~/Library in the search field, and click Go.
Dreamweaver CS5.5 site definitions are in the same location, except use 11.5 instead of 12.0. The numbers for CS4 and CS3 are 10 and 9 (without a decimal fraction) respectively. For earlier versions of Dreamweaver, substitute Macromedia for Adobe, and adjust the number accordingly.
If you don't have a backup of the actual files on your site, download the files from your remote server.

Hello,
We are running iPlanet 5.2 Messaging Server and need
to migrate to another (duplicate) 5.2 Messaging
Server. We have all the software installed and the
LDAP user accounts created. Now we just need to move
the existing mail from one server to the other.
I found the Backing Up and Restoring the Message
Store section in the Admin Guide says to back up and
restore your data, Messaging Server provides the
imsbackup and imsrestore utilities.
However I am wondering about the Queue?
Under <instance>/imta/queue
What is the difference between the Message Store
and the Queue? The Message Store is where messages get delivered to, so you can read them.'
The queue is where messages are temporarily stored, pending delivery to wherever they go.
You can use tar, cpio, or what have you for the queue. Stop the server first. . .
You then just restore the files to the new server. No need to restart or anything like that. Just dump the files in, and run
imsimta cache -sync
to tell the MTA to re-read the queue.
Can I just backup and restore the
Queue using tar or cpio?
Thanks in advance for any advice.
Regards,
Tim

Backing Up and Restoring the Message Store v.s. the queue

Hello,
We are running iPlanet 5.2 Messaging Server and need to migrate to another (duplicate) 5.2 Messaging Server. We have all the software installed and the LDAP user accounts created. Now we just need to move the existing mail from one server to the other.
I found the Backing Up and Restoring the Message Store section in the Admin Guide says to back up and restore your data, Messaging Server provides the imsbackup and imsrestore utilities.
However I am wondering about the Queue?
Under <instance>/imta/queue
What is the difference between the Message Store
and the Queue? Can I just backup and restore the Queue using tar or cpio?
Thanks in advance for any advice.
Regards,
Tim

Hello,
We are running iPlanet 5.2 Messaging Server and need
to migrate to another (duplicate) 5.2 Messaging
Server. We have all the software installed and the
LDAP user accounts created. Now we just need to move
the existing mail from one server to the other.
I found the Backing Up and Restoring the Message
Store section in the Admin Guide says to back up and
restore your data, Messaging Server provides the
imsbackup and imsrestore utilities.
However I am wondering about the Queue?
Under <instance>/imta/queue
What is the difference between the Message Store
and the Queue? The Message Store is where messages get delivered to, so you can read them.'
The queue is where messages are temporarily stored, pending delivery to wherever they go.
You can use tar, cpio, or what have you for the queue. Stop the server first. . .
You then just restore the files to the new server. No need to restart or anything like that. Just dump the files in, and run
imsimta cache -sync
to tell the MTA to re-read the queue.
Can I just backup and restore the
Queue using tar or cpio?
Thanks in advance for any advice.
Regards,
Tim

HT201269 Transferred from iPhone 3GS to 4. Backed up and restored, perfect. New phone is connected to our wireless but is still giving me the "no service" in the upper left corner. Help????

Transferred from iPhone 3GS to 4. Backed up and restored smoothly. Still getting a "no service" message in the upper left corner of new phone. Help?.....

Sounds like your iPhone was hacked to unlock and now updating locks back to the original carrier.
Where did you get the iPhone?

I have forgotten my iPad password and tried to back up and restore my iPad but it says you need to unlock your device before you restore it but that is the whole reason I am trying to restore my iPad. Can anyone help?

I have forgotten my iPad password and tried to back up and restore my iPad but it says you need to unlock your device before you restore it but that is the whole reason I am trying to restore my iPad. Can anyone help?

Forgotten passcode or device disabled after entering incorrect passcode

HT1414 HOw do I back up and restore If I plug my ipod in and it does not appear in the devices column. I have a white screen and i'm trying to fix it and nothing is working :(

How do I back up and restore my ipod touch if when i connect it to itunes It does not appear in the devices column? I have a white screen and have tried holding down the wake/sleep and home buttons and that is not working. Please help

Take it in for repair/replace to your local Apple retailer.

I keep on getting an error when logging onto my whatapp telling me about connecting to itunes, Ive now backed up and restored but im still getting the same message connect ot itunes for push messages

I keep on getting an error when logging onto my whatapp telling me about connecting to itunes, Ive now backed up and restored but im still getting the same message connect ot itunes for push messages

Hello there, Minig1501.
The following Knowledge Base article has some information on the message you're receiving:
Unable to use Apple Push Notification service (APNs)
http://support.apple.com/kb/TS4264
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

My Iphone 5, was backed up and restored. Music doesn't sync, when reconnecting device each time, it only offers restore or new phone rather than sync option. Can anyone help please?

My IPhone 5, was backed up and restored. Music doesn't sync, when reconnecting device each time, it only offers restore or new phone rather than sync option. I have reinstalled ITunes but still this hasn't worked. Can anyone help please?

This problem started last year when ios 8 was released. I think apple is trying to force users to buy music on iTunes store and that's why it's impossible to sync other music and also that's the reason why they haven't solved this serious problem. That's really disappoints me and i'm angry with apple because i have like 10 gb of music in mp3 and i can't sync music from iTunes to my iPhone.

My iPhone4 loses signal and when I do hard reset, I can't send or receive SMS and calls. I have to back-up and restore weekly!

It started last month before I ungraded to iOS5. So my network provider advised me to upgrade. It fixed the problem but it happens again after several days. I lose signal then when I do hard reset, signal is back but I can't send or receive SMS or make and receive calls. But from the other end my phone is ringing but nothing is happening to my phone.This is really frustrating! Coz it happens weekly and the only way to fix it is to back-up and restore. Which is a hassle coz it takes me about 3 hours! Please help. My phone is still under warranty but the provider is telling me it might take them 3 months to check and fix.
I think there is a bug with the iOS5 coz it happen when it I upgraded. Before I was quite happy with my iPhone4 but now it has become a source of anxiety and stress. I've received a lot of complaints at work coz they couldn't contact me.

Try to set it up as new device without using the last backup: How to back up your data and set up as a new device

Back up and Restore Issues

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