Back up Assistant and various other Problems

First of all my backup assistant has been 'backing up' for over two days.  I would like to put it on a schedule but it won't allow me and I can't turn it off.  Any suggestions? 
Also I am having to Force Close a lot.  and every once in a while when I unlock my phone the screen will go black and then a random app(usually a game like angry birds) will pop up and it takes me forever to get to the home screen.  Any suggestions/comments on this?

BA sends the information to your My Verizon online. You have to log in to your account on My Verizon and there is a link to your contacts. I don't remember the exact steps from this point. I haven't needed to use BA since I got my current phone. I did look at them once this summer, shocked that they were still there.

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