Back up assistant, lost my contacts

I recently upgraded to the galaxy S3, when I went to upload my contacts, it had an error. Now when I go online I have no contacts anymore! Anyone know how to fix this? Or am I out of luck?

Congratulations on your new S3, borg0196.
I plan to order this for my son for his birthday.
I am so sorry for the delay in getting back to you.
When you log in to My Verizon for Back Up Assistant, are any of the contacts showing in the trash?
Tamara H.
Follow us on Twitter @VZWSupport

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Back up Assistant lost all my business contact phone numbers

Saturday My Droid 3 that had already been difficult to use because it would not keep a new phone contact and would freeze in emergencies (I am talking get an ambulance, input a doctor's number while standing in the emergency room, or in business meetings, occasions like that) started losing the screen, it would go black if I opened the keyboard and then freeze with a black screen, continuously. It would not respond to attempts to turn it off. I took out the battery for a minute and put it back in and rebooted only to have the same thing happen over and over if I tried to use an app, make a call, view picture gallery, whatever. So I took my phone to the Oklahoma City, OK Verizon Wireless Store #331769 for CUSTOMER SERVICE. I showed the sales people my frozen black screen phone and that the back was broken and was being held on only at the top and by the neoprene case. They took the battery out and put it back in and declared my problem solved and told me that my phone was like a computer and needed to be turned off once a day and kept charged. I assured them that I was aware of this and that I did turn it off and let it reset and I charged it up every night and sometimes in the day as needed. The FIRST SOLUTION was to reformat the phone which WIPED ALL INFORMATION AND APPS OFF OF MY PHONE. I let them do that and they sent me home with it to replace all my information and apps.
Now I come to find that ALL MY BUSINESS CONTACT PHONE NUMBERS ARE MISSING from using Back Up Assistant. This is critical for my work!
ALL CONTACT INFORMATION was missing on my online account! Why would that happen? I will synch what is left on my phone to my BACK UP ASSISTANT account online.
I still haven't transferred the sim card to my "replacement phone". How can I insure that I don't lose all my contact information again???
I am going to Verizon Wireless Store #331769 for CUSTOMER SERVICE directly after work. If they lose my business contact information and phone numbers, I will be forced to re-enter 200+ contacts before I leave to go out of state for work tomorrow..
Any suggestions for a positive result?
THE CUSTOMER SERVICE GIFT THAT KEEPS ON GIVING. I CAN'T BELIEVE THIS!

Hello Drucatic
I'm sorry you were not able to get the contacts back. I know how irritating it would be to reload all those contacts.Were the contacts synced with the Gmail account? Please try backing it up with Gmail. Are you able to log in online at www.verizonwireless.com/myverizon ?If so, Please log in and check the trash the contacts may of accidently been moved.
Thank you
JoeL_VZW
Please follow us on twitter @vzwsupport

Since the last back up I lost my contacts, my notes and I can't even go to icloud on my PC because it tell me access is impossible, what the f**** is this?

Since the last back up on my iPad I lost all my contacts, my notes and I can't even go to icloud on my PC because it tell me access is impossible, what the f**** is this?
Somebody have any ideas ???? HELP !!!!!

Hi
". . . unless it was somehow replaced during transit from Apple to my home when I ordered it"
Are you certain you purchased it from Apple (or whom you thought was Apple) in the first place? Do you have the original Proof of Purchase? If so did you take it with you to the store?
What I'm struggling to understand is how you end up with a ton of debris underneath a camera lens? Unless it was taken apart either by you (and you somehow forgot); or someone you know (unknown to you) or by whomever sold it to you.
Apple know exactly when and where they've opened in the course of repairing/replacing any of their devices whether by themselves or by an authorised Apple Repair Centre.
". . . or am I just stuck with this until I purchase a new one?"
If Apple themselves can't help you it's difficult to see how any one on these user-to-user forums can? Best any of us here can do is to offer you our opinion. It's up to you thereafter whether you want to take notice of it.
HTH?
Tony

Contact back up ... gmail vs. Back up Assistant

Is anyone else having trouble with getting your contacts to be backed up to either gmail or Verizon's Back Up Assistant? My contacts simply won't back up to gmail, but will to VBA. That said, intermittantly get an error message on my phone, "Subscription cannot be confirmed at this time. Please contact ...#611...". It was working, but now isn't.
Any ideas?
Thanks in advance!

DLR1961 wrote:
Is anyone else having trouble with getting your contacts to be backed up to either gmail or Verizon's Back Up Assistant? My contacts simply won't back up to gmail, but will to VBA. That said, intermittantly get an error message on my phone, "Subscription cannot be confirmed at this time. Please contact ...#611...". It was working, but now isn't.
Any ideas?
Thanks in advance!
Did you check the settings of the gmail account to make sure that Contacts were enabled to be synced to your gmail account?
To check the settings, while you are in contacts, press the menu button (far left button)->More->Manage accounts->your gmail address. If Sync Contact doesn't have a green checkmark next to it, press Sync Contacts and it should start syncing right away.
I use backup assistant. I have not had any issues with it at all. I do use the sync calendar function of my gmail account with the sync to outlook program on my desktop (I dont have exchange at home) and that works well.
Hopefully this helps.

I have an iphone 5 and use verizon service. I just lost about 60% of my contacts. I am using verizon back-up assist to sync my contacts. I actually had to have my phone reset at the store and lost all my app etc. I want to avoid this in the future.

I have an iphone 5 and just suddenly lost about 60% of my contact list. They just disappeared from my contact list. I also could not add new contacts. Someone told me that it might be because I was using verizon back up assist. I had my phone reset at the store and am now using icloud. I lost all my apps and have had to manually re-enter my contacts. I would like to avoid this happening again. Is it my phone? Can anyone comment. Thank you!

Backup your iPhone. Tap Settings > iCloud > Storage & Backup > > Back Up Now
iCloud: Backup and restore overview

Lost SD card but photos are in "back-up assistant"

I lost my SD card but need photos that were on it. They show up in "back-up assistant" but when I attempt to email them somewhere it states "file cannot be found" is there any way to obtain these pictures on the internet or in any other way?

This is one of the many problems with Verizons Backup Assistant and or Verizon Cloud. They let you get your pictures into it but never let you get them out. From the other posts I have seen on here, you need to contact Verizons 800 number and get with an Actual Tech person so they can open it up for you to copy and or email them to yourself.
In the future I would use Dropbox or Lookout Mobile Security or something else that backs up your pics, music, etc... and actually lets you get to them when you need or wan them

I lost my contacts. First it would not open Facebook or my iMessage . So I turn off phone and turned it back on. Then all contacts were gone. That is not cool. I don't want to sync . I also read on this forum iPhone is not a storage device .???

I Lost my contacts . I don't sync. Why should I have too? Very frustrating. I read on this forum iPhone was designed to work with computer. Then I guess this phone is not for me.
My fb and my iMessage would not open. So I turned of my phone and turned it back on. Bang ! They were gone. Funny how I never have problems with my itouch.

“the EU is considered one country for warranty purposes“
Not the case at all whilst there are harmonized minimum standards governing guarantees, warrantees remain national as these vary (Add to) minimum legal protection.
Some how you need to get your phone back to Switzerland.

Updated my iphone 4 today to new operating system...said error 50 and i lost all my previous data...there is no back up to get my contacts and photos back although it did say it was backing up first before it installed the new operating system but

updated my iphone 4 today to new operating system...said error 50 and i lost all my previous data...there is no back up to get my contacts and photos back although it did say it was backing up first before it installed the new operating system but i cant find it anywhere...so frustrated at losing everything

http://support.apple.com/kb/TS3694#error50

I had to get a replacement phone and have lost my contacts. The old phone was backed up on my laptop and not iCloud is there any way I can get them back?

I had to get a replacement phone and have therefore lost my contacts. Does anyone know how I can get them back considering that I backed up my old phone on my laptop and not iCloud?

if you have itunes on your PC/MAC sync the replacement iPhone using the last backup from the defective device

I backed up my iphone and lost my contacts on the phone. Any ideas of how I can get the contacts back?

I backed up and sync'd my phone and lost my contacts on the phone, how do I get the contacts back onto the phone?

If you restore then you will lose everything on the phone including pictures etc
Have you backed up the phone previously to where your documents, pictures and contacts are saved?

I lost my contacts while charging my iphone with my computer. i rebooted my phone but still no contacts. how can i get me contacts back?

I lost my contacts while charging my phone with my computer. It started freezing so I unplugged it. My contacts were gone. I rebooted my phone but still no contacts. WHere did they go?

If you have a recent back up on your computer try restoring that to your phone using your computer. Plug in the phone to the computer and with itunes on right click on the phone name in left column and hten select restore

HT201272 i backed up my phone and lost my contacts and pictures. can i recover them?

I backed up my phone and i lost my contacts and pictures. can they be recovered?

You should be syncing your contacts to your computer regularly. They should be in Outlook or whatever program you chose to sync your contacts.
You should be importing all pics taken with iphone to your computer regularly as you would with any digital camera.
If you failed to do this, then it is all likely gone.
You can try restoring from backup.

My backup assistant plus is not backing up all ao my contacts. My Lumia Icon has twice as many contacts as your cloud. The sync process says successful.

Please help.

callahank,
Not being able to save all of your contacts can prove to be very frustrating and we do want to help you get this working ASAP. Are you getting any error messages at all when you try to save them via back up assistant plus? Have you made any changes recently to your device at all? Please share some additional details so that we can assist you further.
CandiceH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

When unlocked iphone 4 i lost all contacts and pictures how to get it back

when unlocked iphone 4 i lost all contacts and pictures how to get it back?

Please define "unlocked iphone 4". It is not clear what, exactly, you did or how it would have affected anything.

I upgraded to Ios5 and have lost my contacts and other app profiles - is there any way to get them back from the backup taken before the IOS5 process started?

I upgraded to IOS5 and have lost my contacts and other app profiles - is there any way to get them back from the backup taken before the IOS5 process started?

Thanks but have tried that - When I try to restore I get a -50 error and into a loop of taking another back up. I took a copy of the back up before the IOS upgrade and have it stored on my desk top but I cannot get Itunes to restore to that back up
Any ideas how I can do this?

Back up assistant, lost my contacts

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