Back Up Disc Will Not Restore!!!!!!

I've had to have the hard drive on my laptop replaced so I backed up all my purchases from iTunes onto a dvd. The hard drive has been replaced so after installing iTunes I put in my disc to restore all my purchases but I just get a box with an error message saying 'An Unknown Error Occurred (-50)' I have tried transferring the files from my old hard drive but cannot do this either. I have been told this is because iTunes will not allow me to transfer these files to another hard drive for 'copyright' reasons yet all the music I downloaded from Amazon transferred fine. Now I have already paid for these songs so I'm hoping that someone out there can tell me how I get them all back without actually having to buy them again. It seems unfair that track that I am not allowed to do this for songs I have actually paid for.

AKA_Strawberry
True, it doesn't help if the backup disc made from itunes doesn't work.
But if the old hard drive is still available and has the songs, the files can be copied from it to the new PC. Yes, they have DRM, but that doesn't stop them from being put on a new PC - someone gave the Banjo72 bad advice on that point. All they have to do is copy the files over, authorize their new PC, get them into the itunes library, and play them.
If you've made backups and they have failed, as I said, that is a good case to ask Apple for another DL of your purchases. Contact them to start the porcess from this page
http://www.apple.com/support/itunes/store/browser
You might give them the URL of this discussion.

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My backed up apps will not restore back on my iPod touch how do I do that?

I just updated my iPod touch 4 to the iOS 5 version and when i turned it back on it had all the new features, all my previous pictures, mail, music, contacts, and videos but it did not have ANY of my apps I downloaded to my iPod touch when it was just the 4 version. I syched my iPod touch just before i updated it so i have all the apps on my computer but how can i put them back on to my ipod touch again? please answer this question! AND SOON!

you transfer iTunes purchases to your computer by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
Transfer non-iTunes music by the info provided in this previous discussion:
Best iPod to PC
After you move the stuff to the new computer let iTunes erase your iPod and replace its contents with what is now in your iTunes library.

HP Pavilion dv6-6c29wm will not restore from disc that was made with HP recovery Manager

My HP Pavilion dv6-6c29wm will not restore from disc that was made with HP recovery Manager
Running Windows 7 64-bit on 650gb drive.
Error: "The system media does not support this computer. You are not able to restore this system with the media."
I'm about to order the recovery discs from HP and with any luck be able to bring this laptop back to factory conditionn with all the correct partitions and sizes after I format the hard drive.
This question was solved.
View Solution.

Yes our recovery disks will return your unit to the factory state. All the software that came with the unit will be reinstalled. Whatever you added you will have to reinstall.
I work for HP.
Please click the White Kudos star on the left to say thanks.
Please mark Accept As Solution if this resolves your issue.

My iphone 5 screen has gone black in the middle of updating a app. i have tried to back it up using itunes and restore it however it will not restore my phone as i have got the app find my iphone switched on. i cannot turn it off as the screen is black

my iphone 5 screen has gone black in the middle of updating a app. i have tried to back it up using itunes and restore it however it will not restore my phone as i have got the app find my iphone switched on. i cannot turn it off as the screen is black. can anyone help me please??

christobell86 wrote:
... it will not restore my phone as i have got the app find my iphone switched on.
You can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702

I recently restored my iphone. When i tried to set it back up, it will not accept my apple id password. Yet I can sign in the the apple store using the same apple id and password. How do i get my iphone to accept my apple id?

I recently restored my iphone. When attempting to set it back up it will not accept my password. Yet when i log into the apple store i have no problem logging in using the same apple id and password. How do i get the iphone to recognize my apple id and password?

Try This...
Close All Open Apps... Sigh Out of the Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
More Info Here > Troubleshooting FaceTime
http://support.apple.com/kb/TS3367

I upgraded to ios6 on ipod touch and after I completed a sync on my PC but I suppose it did not sync, because now it will not restore from a back up and wants to restore from another account that I have saved. Can I some how restore from the apps?

I upgraded to ios6.1.3 on ipod touch and after I completed a sync on my PC but I suppose it did not sync, because now it will not restore from a back up and wants to restore from another account that I have saved. Can I some how restore the apps to avoid having to pay for them again and having to recreate settings?

As I said, the backup that iTunes makes does not include apps (and music) if those items where not in the iTunes library on the computer on which you restored they will not be on the iPod.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

160G iPod classic Will NOT restore

160G iPod classic Will NOT restore
Timeline:
1. iPod freezes
2. restart
3. everything gone from device_ creating appearance of factory settings having been restored.
4. plug into computer.
5. computer says it cannot recognize iPod because formatless
6. computer says initialize iPod
7. I initialize iPod
8. iTunes says iPod corrupt and to try disconnecting & reconnecting from computer. iTunes also says that if that doesn't work, to restore the iPod.
9. disconnect, reconnect, FAIL.
10. restored iPod. Followed all computer prompts for admin codes &c.
11. computer says iPod is restored & rebooting_ iPod screen begins to alternate between the screen that says "Connected: Eject before disconnecting" with the connection plug icon for about a minute_ and the "Syncronizing: Do not disconnect" screen with the spinning dual arrow icon for about 10 seconds.
12. Leave iPod alone for an hour.
13. come back to surmise that iPod is stalled somewhere in the finishing of the restore process.
14. Try repairing/restoring iPod through disc utility.
15. Same shenanigans that followed the restore through iTunes.
16. Try restore through iTunes Again.
17. Shenanigans begin again & go on for several minutes until iTunes magically goes to the screen that asks you if you want to automatically sync all muisc &c. I tell it no.
18. begin to try loading things I want into the iPod.
19. Everything freezes again after 2 songs.
20. Force quit iTunes when it won't respond.
21. try to reboot iTunes & can't.
22. Eject iPod
23. iPod ejects, but restarts itself & asks me to choose a language . . . I dread that I am back to square one.
24. Miraculously, with iPod disconnected, iTunes boots up again.
25. Heave a great sigh, reconnect iPod to see what happens & continue accumulating frustration like a windowsill accumulates dead bugs.
26. iTunes issues ultimatum: "iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod. "
27. Scream in my head. Mash face into keyboard. Type timeline item 26 and so on . . . Mentally prepare to start over.

For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes and click “Restore”

Will not restore or show up in iTunes?!

Have recently upgraded iPhone 3 software to most recent and has backed up fine, but will not restore. The screen says connect to iTunes but will not be picked up on itunes at all, and will not show on my computer either ?!?!

SteveH25 wrote:
Have tried all of that, it comes up with No programme supports apple iphone in recovery mode, insert disc e.c.t and then does not show up anywhere else on the computer. After updating it, it said there was an error restoring the iPhone, which may be the reason why it isnt being picked up properly.
What are the exact messages that you are seeing?
This article: http://support.apple.com/kb/TS1275 provides additional troubleshooting tips, along with information about specific alert numbers.
-Jason

Iphone *4S* in recovery loop able to toggle dfu but WILL NOT restore....

I APPOLOGIZE THAT THIS POSTED QUESTION OF MINE IS SO LONG. HOWEVER, IT IS A NEED TO KNOW BASIS FOR YOU ALL IN ORDER TO ASSIST/HELP ME WITH THIS MATTER THANK YOU FOR READING.... First of all i highly appreciate all of you taking time to read this question as well as all of your efforts to assist me in this matter thank you.... Here is the issue.... My 15 year old brother purchased an iphone 4s from ebay at $75.00. The description and status of this iphone 4s stated that it is "STUCK IN DFU MODE" we knew nothing about the dfu situation. (or how highly difficult it would later be) So he asks me if he should buy it, well i said yes thinking that this problem sounded legitament as well as easy/simple to bypass and or repair. Therefore he purchased it thinking we could bypass this dfu problem, and he would finally have a fully functional iphone 4s as he has been anticipating to own one. As He knows more about idevices than i do and owns alot of them from ipod touch all the way up to this stubborn iphone 4s. He began to work on this iphone 4s project trying to get it to boot up and work correctly for a couple of days, and hours at a time, it wouldnt no matter what. I then took over the project, and i have to say, this particular iphone 4s, is very corrupted/damaged as far as something software/firmware related within this iphone 4s. So for several hours at a time for almost 3 or 4 months into this grueling project this morning included i have been putting all of my effort into fxing this iphone 4s. I couldnt/cannot get it to restore on itunes (of which we both have the most recent update of itunes) in recovery mode and in dfu mode. I toggled our firewalls to allow the itunes update server. I as well as i toggled our anti-virus programs into disabled mode for the times of which we have been trying to restore and update this iphone. It did update, however, as usual it will not restore with itunes it *ALWAYS* responds back to us with itunes the cannot restore this iphone, the following unknown error has occurred,error (9). I then proceeded to searching online for a solution to the problem(s). As well as this error code (9) itunes continuosly states, After it shows a loading bar under the white apple logo/boot screen on the iphone 4s. It soon there after tries to restore it then responds back with the afformentioned error code (9). The thing is that ive researched, researched, and researched on youtube, bing, and other forums. As i did not know about this apple support community until this morning. Ive spent about 2 and a half hours searching the community here. So yes, i have searched the support community thoroughly. However i have yet to find the solution to the iphone 4s errors we are facing with this potentially irreparable iphone 4s. I am in great hopes that it cant be completely useless, static shocked, or "bricked" because it turns on and registers on itunes etc. Ive went so far as opening the iphone 4s as well so as to see if it would happen to be a hardware issue. Yet everything on the inside of this iphone 4s, is in perfect order as well as new just as the outer casing and the screen. he ordered this iphone 4s from some seller profile of which was a cell phone store/seller (or so it said) on ebay. So my thoughts on it now are if they couldnt get this iphone 4s to boot up and fully function. Then im not sure if i can either, as i know nothing about idevices period. However i have learned a whole lot about them now. in conclusion all i can say about this entire situation with my brothers iphone 4s is that, i hope that i can get it repaired by myself with the proper assistance through the community from you all... But right now i feel sad for my younger brother because i cant seem to get his iphone up and running of which he is excited to have working and he is relying on me to get it fixed....
P.S.- I think that this iphone 4s has probably been dropped and something inside is loose causing it to have all of the issues it is having im not to sure though.... its just a thought i had about this iphone, also maybe it got too hot and it is therefore malfunctioning? and if that is the case then theres got to be some way to fix the hardware inside of this iphone by soldering or just simply unplugging something and then plugging it back in? again these are just some thoughts ive had about this whole situation. I mainly think, that this iphone 4s somewhere along the lines, was corrupted/damaged by the person(s) who has had it/owned it in the past. They had to of tampered with the iphone 4s by jailbreaking it or attempting to do so. Or they may have damaged it by improperly updating the ios, improperly attempting to restore it, or downgrade it, etc. And the only "SOLUTIONS" i found online, were various programs to fix all of the problems/problemthis iphone is having trouble with. NOTE: these programs i knew absolutely nothing about or how to use them. Only by following youtube tutorials etc. i eventually learned my way around them. Anyway EVERY LAST ONE OF THESE PROGRAMS FAILED VERY MISERABLY in repairing this iphone 4s. I found all of the following programs and attempted to use all of them with my brothers iphone 4s they are all up to date and are as follows: redsn0w, ifaith, tinyumbrella, ireb r7, sn0wbreeze, bluefreeze and recboot. these were all reffered to me by youtube and other forums to "help" with an iphone 4s. i do not know anything about these programs as far as if i should have used them. However, like i said they were on youtube and such so i got them in a desperate attempt to fix my brothers iphone 4s and again i appologize this posted question of mine was very long however majority of this information is a need to know basis in order to help/ assist me in this matter THANK YOU ALL....

If you have the latest version of iTunes you should not have to download the ipsw file separately as jalp suggests. iTunes will download it automatically.
This error (9) most often means that your antivirus or firewall (or router) is blocking access to Apple's servers. In rare instances it can also mean that the phone was hacked (or "jailbroken") to unlock it. If this is the case you must do a DFU restore, not Recovery Mode, as follows:
Reboot your computer
Disable your antivirus and firewall. If you has Kaspersky you may actually have to uninstall it, as it can never be turned completely off.
Connect the USB cable to a USB port directly on your computer, not to a hub. DO NOT connect the other end to the phone
Disconnect all USB devices except for mouse, keyboard and iPhone cable.
Launch iTunes
On the phone hold the HOME and SLEEP buttons at the same time for EXACTLY 10 seconds, then release the SLEEP button but continue holding the HOME button. The screen should be black. If it has an Apple logo this means you held both buttons too long. Release the HOME button and do it again.
While holding the HOME button connect the free end of the cable to the phone.
After a short while iTunes should recognize a phone in "recovery mode" (iTunes doesn't know the difference between DFU and Recovery modes, but the phone does)
Release the HOME button and don't touch the phone or the computer until the process completes or you get an error message. Ignore any displays on the phone.
If the error recurs the phone was probably messed up when it was hacked. This is not a hardware problem, or if it is, it isn't one you can fix.
You can try repeating these steps with a different computer and a different cable. If that fails also the phone is probably not repairable.

Ipod touch stuck in recovery mode and will not restore. error code 3194

ipod touch stuck in recovery mode, will not restore and comes up with error code 3194, itunes is up to date, please help

Hi @rchangel - Thanks for the ideas...
Yes - it won't let you install the 32 bit version on a 64 bit machine.
I've had a cursory look at the SP1 release notes, and couldn't spot anything vital - what critical stuff do you know of in SP1?
I don't want to have to go through all the pain of setting up VM's, reinstalling iTunes, getting all my album art back in etc. (though I could, as I do have Win7 pro). I've also heard that running iTunes in Windows 7 compatibility mode might help. Can anyone confirm whether that actually works?
I think it's in Apple's gift to fix this issue, given that they say that they support Windows 7. So far I've had no feedback from a mail I sent to Apple, and the number of users reporting this problem keeps going up and up.
I want Apple to recognise that there is a problem, and then I want them to fix it.

My Iphone Will Not Restore, Please Help.

Hello,
I fell asleep while facetiming, I woke up and found that my iphone will not turn on, which is odd, since I was charging it. I then took it off my charger and then put it back on. The Iphone 4 then showed the Apple Insignia for about 10 seconds, then became a dark screen, then back to the insignia. It did this repeated flashing for a good ten minutes. I then took it off the charger and the phone stopped flashing and it became totally dead. I tried pressing the home button, and the top button, but there was no effect. I then plugged in my Iphone to the computer and put it into recovery mode. I tried to restore it, but it continually keeps getting an error (21). I tried it on a different computer, will not restore, but got a different error (I believe it was the error (1604)). I tried restoring it multiple times, I updated my Itunes to the latest version, I made sure my connection was well. I tried taking my Iphone off of recovery mode, but it did not work.
I suspect that my problems are due to the fact that my Iphone will not stay on without being connected to a power source, and that is the reason for all the errors. I tried it on different USB ports and different computers. Please correct me if I am wrong, and please help me figure out what I should do next. I do not mind losing all my contacts, but I do mind if I have to spend money on a new phone, afterall, I barely even had this phone for a year.
So Please, I am begging. Please help me and tell me why doesn't my phone stay on without being connected? Is it because I fell asleep while facetiming and because neither of us hung up it over-heated and killed the battery? Is there an easy way to fix this since I am technologically-impaired? Is there any hope for me and my Iphone's future?
Any answer will be very much appreciated.
Thank You.

It sounds to me like you either got defective parts or otherwise did not make the repair correctly. We cannot help with self-repairs here, the iPhone officially not user servicable, but you can ask for advice in the forums on ifixit.com, a site which is dedicated to those attempting their own repairs.
Regards.

HT201210 iPhone 4 stuck in recovery mode and will not restore.

My iPhone 4 randomly turned off a few days ago and wouldnt turn back on. I plugged it into iTunes which said it was in recovery mode but will not restore as error 1600 keeps propping up. Someone please help, I have tried lots of ways but none are working.

Placing your device into recovery (DFU) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

MY IPHONE 3gs will not restore?

My Iphone 3gs suddenly turned itself off and then came back on saying 'Authorization required'. After constant turning on and off it came back exactly the same each time, 'Authorization Required'. When I tried to restore on Itunes it went into recovery mode and now it will not restore at all? It comes up with a message saying 'Unknown Error -1'. can this be fixed? Am annoyed as this is my fourth Iphone 3gs in under a year!

Here is what this error can be about:
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
copied from Update and restore error messages on iPhone and iPod touch

Possible corrupt music file on back up disc - can't restore iTunes library!

Sold old laptop last week in prep for getting new PC, backed up iTunes library onto DVD disc (whole library went on 4.7GB disc with no problems) - got new PC yesterday, downloaded iTunes 9, inserted back up disc, tried to restore but keeps getting stuck on one song and going no further. Can anyone help with any other suggestions because I'm going nuts! Can't update my iPhone as there's nothing in iTunes to update it with!

Yes, the relative location is the same, the user account has the same short and long lame as before.
I did try to use the preferences to point to the backed up itunes folder. Once when it was on the eHD and once when I put it in the music folder. Unfortunatley no luck.
I will try your idea about using "Consolidate Library"
One other interesting thing I tried a few days ago was to follow the procedure outlined in the apple support section about restoring the library. It has you move the libray xml file to the desk top, trashing one of the other files (I forgot which) and then choosing the xml file placed on the desk top upon starting itunes. I thought it was kind of odd to select the very xml file I was having trouble with so I chose the backed up xml file. It put all of the playlist folders back in duplicate, but the library was still empty (probably becuase the xml file is just a reference file and I hadn't loaded any actual music files) If the consolidate doesn't work, mabye I'll try that again, but also put the folder with the actual files on the computer as well
I'll let you know how "Consolidate" works, thanks for your suggestions!

Igoogle will not restore no matter what I do

I have used absolutley every instruction for restoring iGoogle which disappeared yesterday. It can be loaded on my android phone so I know it still exists however, it will not restore as my home page on desktop. I tried being signed in to Google and being signed out. I type http://www.google.com/ig into home page in Firefox options and it goes back to Google Classic. If I type http://www.google.com/ig into browser I get classic.

Hi there,
That's a really odd behavior. iGoogle shows up just fine for me, but it is supposed to be shut down on November 1st by Google.
Maybe you have an Add-on installed that redirects you to the standard Google page whenever you type google.com in the address field. Unfortunately there are some rather nasty add-ons that might try that.
You can either have a look into the add-ons list [[Disable or remove Add-ons|and disable any add-on that might do that]], or you can simply reset Firefox.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

Back Up Disc Will Not Restore!!!!!!

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