Back up error -19, can't backup iPhone 3gs or upgrade to OS4.

When my iPhone is connected and begins to sync it pops up saying "MobileBackup has stopped working." iTunes then displays a window saying "iTunes could not back up the iPhone because the back up session failed."
When attempting to upgrade to OS4 it extracts the software, then has the same error again when trying to back up. It's a back up error -19.
When right clicking on the iPhone name on the left panel, it displays "MobileDeviceHelper has stopped working".
I have tried uninstalling & reinstalling everything with no success, and have the latest version of iTunes. I discovered though that by ignoring the errors I am still able to transfer data onto the iPhone and also applications from the phone into iTunes.
Please help?

Hi,
I am facing the same problem. I had done a clean uninstalled and reinstalled iTune, hwoever it does not solve my problem. The error message of the ApplieMobileBackup keeps appear:
<EXE NAME="AppleMobileBackup.exe" FILTER="GRABMIFILTERPRIVACY">
<MATCHING_FILE NAME="AppleMobileBackup.exe" SIZE="33056" CHECKSUM="0x4F2874C9" BINFILEVERSION="17.751.6.23" BINPRODUCTVERSION="3.2.0.0" PRODUCT_VERSION="3.2.0.0" FILE_DESCRIPTION="MobileBackup" COMPANY_NAME="Apple Inc." FILE_VERSION="17.751.6.23" ORIGINAL_FILENAME="AppleMobileBackup.exe" LEGAL_COPYRIGHT="© 2010 Apple Inc. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x0" VERFILETYPE="0x0" MODULE_TYPE="WIN32" PE_CHECKSUM="0x13A75" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="17.751.6.23" UPTOBIN_PRODUCTVERSION="3.2.0.0" LINK_DATE="08/06/2010 15:35:06" UPTOLINKDATE="08/06/2010 15:35:06" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="AppleMobileBackup_main.dll" SIZE="148768" CHECKSUM="0x269B81FB" BINFILEVERSION="17.751.6.23" BINPRODUCTVERSION="3.2.0.0" PRODUCT_VERSION="3.2.0.0" FILEDESCRIPTION="MobileBackupMain" COMPANY_NAME="Apple Inc." FILE_VERSION="17.751.6.23" ORIGINALFILENAME="AppleMobileBackupmain.dll" LEGAL_COPYRIGHT="© 2010 Apple Inc. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x0" VERFILETYPE="0x0" MODULE_TYPE="WIN32" PE_CHECKSUM="0x30518" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="17.751.6.23" UPTOBIN_PRODUCTVERSION="3.2.0.0" LINK_DATE="08/06/2010 18:50:01" UPTOLINKDATE="08/06/2010 18:50:01" VER_LANGUAGE="English (United States) [0x409]" />
....

Similar Messages

  • I can,t activate iphone 3gs after upgrade 6.1.2

    I can,t activate my iphone 3gs after upgrade 6.1.2.Now what i can do

    Generally this is a sign that the iPhone had previously been
    hacked/modified/jailbroken and the update relocked it to the
    original wireless carrier. If this is the case, only that wireless
    carrier can unlock your iPhone. You must contact them to see
    if they offer unlocking and if you qualify.
    Where did you acquire this iPhone?
    What wireless carrier did you use before this problem?
    Does the app Cydia appear on your iPhone?
    What does it say when you look at Settings=>General=>Carrier?

  • HT4623 Can not activate iPhone 3GS after upgrade to 6.1

    I was happily using my iPhone 3GS v4.1 till my son upgraded to IOS 6.1. Now it shows "could not activate iPhone". Please help

    Was the phone hacked or jailbroken to use it with a different carrier than the one it was locked to? If it was then it is again locked to that carrier, and there is nothing you can do about it that can be discussed in an Apple hosted forum.

  • How can I sync iPhone 3GS with my Windows 7 PC, when iTunes does not appear on monitor screen when I plug the iPhone into the computer?

    How can I ync iPhone 3Gs with my Windows 7 PC, when iTunes does not launch when I connect the iPhone to my computer? Note: My computer crashed and I am reinstalling everything.

    Syncing to a new iTunes library or computer will erase your phone. Only if you back up your phone manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
    Do this:
    Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your device without syncing.
    Transfer your purchases the same way, choosing "transfer purchases" this time.
    When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
    Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPhone for the first time.
    Music is one way only, from the computer to your device, unless you bought the songs in iTunes and transferred your purchases.
    There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
    About backups and what's saved:iTunes: About iOS backups
    How to back up and restore:http://support.apple.com/kb/HT1414
    How to download apps for free again:http://support.apple.com/kb/HT2519
    Saving other data is also described here. How to back up your data and set up as a new device
    You can also back up iTunes and restore it on your new computer How to back up your media in iTunes , but the iPhone will be erased anyway during the first sync.

  • Can't Synq iPhone 3GS Calendars after installing iOS6, any suggestions?

    Can't Synq iPhone 3GS Calendars after installing iOS6, any suggestions?
    I'm all mac-based and followed the instructions for the upgrade to iOS6 software for iPhone but now my calendars won't synq.  When I connect to iTunes and run the synq process, it gets stuck on the Calendar step and will not finish the synq process.  I have to either wait for it to quit or force it to quit.  Additionally, when I try to log a new event or meeting onto the Calendar on the iPhone, it will lock up and quit the app.  I then have to shut down the iPhone to get it to open again but it just locks up again when I try to log a new event.  Any suggestions?  I'm tempted to do a back up and reinstall but don't want to risk any data loss.

    Hi there,
    I am using Rogers, which does support tethering.
    The iPhone does not show up in the list of devices in the Bluetooth preference panel. It fails at the Pairing step of the Bluetooth setup assistant.
    Cheers!

  • HT4623 error 1015 while updating my iphone 3gs?

    error 1015 while updating my iphone 3gs?

    Activation issues are typically the result of a device that has been hacked or jailbroken.
    If that is the case, no support can be provided here.    

  • Why can't i activate my iphone 3gs after upgrading it to ios 6?

    why can't i activate my iphone 3gs after upgrading it to ios 6?
    It says,
    ''There is no sim card installed in the iphone you are attempting to activate''
    Thanks for your help in advance!
    Kayl07

    There are several common causes for this problem:
    Your security software (Antivirus, firewall, router settings) is blocking access to gs.apple.com, Apple's activation servers. Try temporarily disabling your security applications on your computer.
    You have a redirect in your hosts file that defines a different IP address for gs.apple.com. you must delete all references to gs.apple.com from your hosts file (c:\windows\system32\drivers\etc\hosts, or /etc/hosts on a Mac)
    Your phone is jailbroken or otherwise hacked.

  • HT4061 im not able to activate my iphone 3gs after upgrading to ios6, saying server not available, what i can do

    im not able to activate my iphone 3gs after upgrading to ios6, saying server not available try later. im not able to make my phone work, not able to bring serial # im in guatemala what i can do?

    Activation issues are almost always the result of a device that has been hacked or jailbroken.
    If this is the case, no support can be provided here.

  • HT1414 how can i activate my iphone 3gs after upgrading to ios6? it could not activate....

    how can i activate my iphone 3gs after upgrading to ios6? it could not activate....

    If your phone was previously hacked to unlock it, when you updated the hack was removed and it's re-locked to the original carrier.  The phone will now activate and operate only with that original carrier.

  • TS3694 I am using iphone 3gs, I upgraded my i-os to 6.0 from 5.1.1 however I am facing performance issue, along with this all the applications including settings or any other shuts down automatically. Is there any way by which I can use my phone in better

    I am using iphone 3gs, I upgraded my i-os to 6.0 from 5.1.1 however I am facing performance issue, along with this all the applications including settings or any other shuts down automatically. Is there any way by which I can use my phone in better way?

    No, downgrading from any version of iOS to an earlier version is not supported.

  • HT4972 can I downgrade iphone 3gs from software version 5.1.1 to 5.0.1?

    can I downgrade iphone 3gs from software version 5.1.1 to 5.0.1?
    Thanks!

    Nope. unless you want to have a lot of issues.

  • Hello, I can not reset Iphone 3gs, I tried few times, but I only get a cable on the screen with Itunes icon. and Itunes does not see it. anyone can help me?

    hello, I can not reset Iphone 3gs, I tried few times, but I only get a cable on the screen with Itunes icon. and Itunes does not see it. anyone can help me?

    You may need to put the iPad in recovery mode to restore it.
    http://support.apple.com/kb/HT1808

  • Vechr good guys please tell me I can not activate iphone 3gs unlock after the official sees no sim card

    vechr good guys please tell me I can not activate iphone 3gs unlock after the official sees no sim card

    Disable your antivirus and firewall.
    If that doesn't fix it either the phone was jailbroken or hacked, or the computer you are using was used to hack or jailbreak some other iDevice.

  • HT3574 is there any application that can help my iphone 3GS with personal hotspot or tethering internet?

    is there any application that can help my iphone 3GS with personal hotspot or tethering internet?

    You don't need anything, as such is built directly into the iOS. Your carrier, however, needs to support such.

  • I can' synchronise my iphone 3gs and my calendar or contacts on windows7

    I can' synchronise my iphone 3gs and my calendar or contacts on windows7

    You are trying to sync contacts and calendar events with what?

Maybe you are looking for

  • No ethernet in windows 7 on mac mini (late 2014)

    Hi. I bought the new mac mini and installed windows 7 64bit but no ethernet driver... any advice?

  • Unordered list not showing up as indented bullet points within Accordian

    http://www.foundationforyoutharts.org/test/Programs.html I have a page using the spry accordian, and about five different catagories of information. Some of the copy is in unordered lists (in martial arts catagories), but it shows up as as regular te

  • IPhoto 6 bug(not on iPhoto 5)

    Why I can't import images with "Color space: CMYK" ?? I can only import images with "Color space: RGB". I got this error everytime I try to import CMYK images Unreadable Files: The following file could not be imported. (The import failed) .(list of f

  • PDf crashing in Safari solution ?

    Hi, I think I'm having the same problem as a number of others - but I can't seem to find the solution. Basically when saving pdfs Safari crashes. Here is the crash log: Process:         Safari [28207] Path:            /Applications/Safari.app/Content

  • Changing the column widths in a Skin template

    Is it possible to modify the layout of the skins? More specifically, change the width of the columns in the Multiab Accordion template in the Adobe Air single source layout? I think somebody already answered this question saying that skins are not ye