Back up Error when syncing my iPhone 3GS
I get an error when syncing my iPhone to my PC that says iTunes cannot backup your iPhone. Any idea how to correct this without resetting my iPhone?
Check iTunes / Preferences - Devices. Delete any backups you see stored there.
Quit iTunes, restart your computer.
Try syncing your iPhone.
iOS: Syncing with iTunes
Similar Messages
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i have been trying to sync my iphone and keep getting the following error: iphone could not be synced as the connection to the iphone has been lost"....suggestions please.
Try one or more of the following troubleshooting steps:
Connect the phone directly to a USB port on the computer, not to a USB hub.
Disconnect all other USB devices except the iPhone, keyboard and mouse.
If it's a desktop or tower computer use a port on the back of the computer rather than the front. -
Error (-69) when sync'ing iPhone 3Gs photos won't load
After loading a season of tv shows into iPhone my photos won't sync. I have tried remove the show but it still won't sync. Has this happened to anyone else? What can I do. ITunes is operating on an XP PC.
was this a result of updating my iphone to ios 4.2?
Yes. iOS 4.2.1 requires iTunes 10.1 or greater, which requires OS X 10.5.8 or greater. -
I've tried syncing my iPhone 3GS, but it'll stop when the sync is nearly complete, and the sync is interrupted with an error message reading "Error 1015". I've already tried all of the other things suggested by iTunes (ensuring that my OS is up-to-date, disconnecting other USB cables, ect.), yet this problem persists. Help...
5.0.2 has not been released, thus you can not upgrade.
Stedman -
When i try syncing my iPhone 3GS I get an unknown error 13019
When i try syncing my iPhone 3GS I get an unknown error 13019. Does anyone know what this means?
Tyoe "13019" into the search bar at the top of this screen by "Support" and read about it for yourself.
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Last night I tried to sync my Iphone 3GS to my laptap because I had a lot of new music. What happened was, at first I lost all my music, photos, and all my contacts (all phone numbers). I was able to retrieve some music, not the new ones, some photos but not all, and none of my contacts. What did I do wrong and how do I get my songs/contacts/photos back.
Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books. -
Can't sync my iPhone 3gs: "store->authorize... ok", "sync ... your compurter is no longer authorized..." error
how to solve this issue, help meThe -50 error is documented in this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
Here is a synopsis:
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network. -
I'm at a loss as to what to do. Any help is appreciated. When syncing my iphone I get an message, "itunes could not sync calendars to the iphone because an error ocurred while merging data" I sync my calendar to outlook. My iphone calendar has all and the most updated information. Outlook calendar only shows my recurring events.
hi there,
i've found a great & simple solution for this problem
just open your iCloud acc on iPhone
turn off calendars (it wil ask you to keep info or not - KEEP IT!)
and turn back on (MERGE!)
now SYNC it..
and that's it
PS in my case it was contacts so the procedure is the same.. -
Some photo folders in my Windows Photo Gallery are listed in iTunes when I sync my iPhone 3GS but the folders are empty. The same photo folders in Windows Photo Gallery are full of photos. How do I fix this?
You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.
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I have the iphone 4 and when syncing my iphone an error message appears half way through saying "itunes cannot sync apps to the iphone because the apps installed on the iphone cannot be determined" can anyone help? I cant back up my iphone as this appears every time :-(
As another post suggested, I restarted both the iPhone and the computer, and that fixed the problem.
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I just synced my iphone 3gs after downloading the safari update. Now I can't open any apps except the ones that came with the phone. I have tried rebooting, turning it off and on.
When I select the icon, it goes to the page then returns to my screensaver.
It was working well before the update and sync with my Acer netbook. Have never had any problems with itunes store or downloads.this happened to me with my iPhone 4. I researched the problem and found this :
"The reason this happens is because every time a downloaded app is opened it checks for your itunes password for validation that you are authorized to open that app (as it may contain personal info). From time to time the iphone 'forgets' your itunes password. You can fix the missing password by syncing the iphone with itunes or downloading an app from the app store and entering your password that way.”
And to fix it, all I did was download a new app, or delete a current one, I used Facebook, and re-download it.
Hope this helps -
when syncing my iphone 6 plus, i now get an error that reads, "IP address conflicts with another system or network." How can i eliminate this error permanently? Thank you in advance!
This never happened before, however the last couple of months it comes up every time I plug my USB from PC to iphone.HyperNova Software,
Thank you so much. Because I am very computer illiterate, could you help me on how to get started? I don't have the slightest on where to get started, the steps to follow, etc.
Can't thank you enough for your help! -
Upgraded pc to ios 7 but when syncing to iphone 4 it crashed. Phone is now in recovery mode but it nearly finishes recovery then stops with error 3014. Phone rendered useless until this is fixed. Help pls? I have tried many of the suggestions for the error code given. Im getting frustrated. I'm not a techno so would appreciate simple terms or ways of explanation. Thx!!
I have the exact same issue right now!
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Error -4 when syncing my iPhone
When syncing my iPhone 4s it gets to copy new files to my phone and stops, an error message then appears which says "iPhone cannot be synced, unknown erorr occured -4" can anybody please tell me how to fix this?
Hello Sid Underwood,
Thank you for using Apple Support Communities.
For more information, take a look at:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#4
Configure your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Have a nice day,
Mario -
recently, when syncing my iPhone I transferred iPhone purchases to my library. Apparently I hit the wrong button and wiped out my old iTunes library on my PC. How do I get it back?
I cant find any of my recently bought songs or the apps i have purchased. When I was updating my ipod there was a button that asked about transfering purchases and I didnt read it, and I didnt update manually so i think thats why i lost everything. I clicked on the intrustions and clicked on apps and i coulnt find any of my old stuff.
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