Back up from computer and icloud failed...

My ipad 2's home button was not responding properly. I was adviced to restore the device by the retailed seller. I backed up the device to both icloud and computer. I've been using icloud for a long time. Later, I hard reseted the device reloaded it from the computer; however, pages, keynotes and numbers files are not loaded properly. The folders and file names are there but the files are missing. By the way icloud synchronization has stopped due to some unidentified error. Please HELP!!! I can not recover my works.

Thanks, this is what I thought!
I understand that iCloud doesn't back up apps though? Is this correct or does it back up the same content as iTunes?
The other issue I was having with restoring from iCloud (which I initially tried to do before restoring from iTunes) was that the restore would commence and a few minutes from the end it would disconnect from the Wifi and fail. I did this a few times and it kept failing. I don't think this is my wifi as it works perfectly fine for my Mac and iPad during this time...

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