Back up iPhone to PC using iTunes

I have iPhone 5s and try to sync/ back up to my window Xp using iTunes, but when I connected to iTunes. It's shows a 'welcome to your new iPhone' instead of my iPhone's summary with my name and series no. appear.
I only have two options 1. Set up a new phone user OR 2. Continue with an existing iPhone user. ( both option will lost my iPhone date and info)
please assist. Thanks

Hi there margichase,
You may find the information in the articles below helpful.
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/ts2529
-Griff W.

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Copy back (sync) iPhone content on virgin iTunes without losing everything

Hi!
Reinstalled OS on computer.
Precisely how can I sync my iphone content to virgin itunes 11.1.3 without losing all music and voice memos from my iphone?
Been using iTunes for years but absolutely can't figure out with new iTunes 11... thanks!

Thanks mende1,
I don't understand why it's such an hassle. What I want to do (synchronize iPhone to computer iTunes) is so simple!
For example : I got around 50 important voice memos on my iPhone. Oldest one from December 2012. No matter what I do, it just copies on my computer iTunes the recent memos (2 weeks ago) and doesn't want to do the same with the oldest ones.
If I select the Music tab / Sync music, it always prompts me this weird message about the fact that my iPhone is synchronized on another iTunes library (which is true) on a computer I bought 3 weeks ago and brought back (and got refunded) to Apple today. It asks me "Do you want to erase this iPhone and sync it with this (VIRGIN!) iTunes library?"
Saved my iPhone and tried this option : TOTAL DISASTER. Had to revert.
Tried the third-party app Senuti : same thing happens. Just shows me new memos to transfer!
I'm getting crazy!! I just can't believe how this can be SO complicated!
Thanks in advance!
G

Why can I no longer backup my Iphone to Outlook using ITunes?

Why can I no longer backup my Iphone to Outlook using ITunes?
for 6 months I never had a problem as it was indicated on Itunes but now the word OUTLOOK has disappeared from the screen!

"Anyone know why? "
Not I. I have no such issue, nor does anyone I know.
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We are certainly able to use our own music. I do it often.
"Is this legal?"
Is what legal? That you have an issue with your system? Yes, that is legal.

HT1212 I no longer have an iPhone but still use iTunes...how can I get iTunes to forget my phone

I no longer have an iPhone but still use iTunes...how can I get iTunes to forget my phone

What do you mean forget your phone? iTunes will still function just find without the phone. I'm not sure what you want it to do.

HT1267 Im trying to restore my iphone 3G, i used itunes to restore it so it downloaded the iOS, after that it gives me the error 1015, when i read about the error then it tells me that i was downgrading, but how come since i used itunes to restore?

Im trying to restore my iphone 3G, i used itunes to restore it so it downloaded the iOS, after that it gives me the error 1015, when i read about the error then it tells me that i was downgrading, but how come since i used itunes to restore? why didnt it automatically provide me with the latest software made perfectly for the iPhone?

Your phone was jailbroken. You can't get help here.
In VERY RARE circumstances, this may indicate a hardware failure.

HT4623 iPhone 5, updating using iTunes, iphone could not be updated, error code 3014, iphone is in recovery mode, I have re-installed iTunes twice and each time got the same message

iPhone 5, updating using iTunes, iphone could not be updated, error code 3014, iphone is in recovery mode, I have re-installed iTunes twice and each time got the same message

Error 3014
This error occurs when iTunes can't reach gs.apple.com in a timely fashion. Follow the steps below to contact the iOS software update server gs.apple.com.

HT201301 How do I copy FOLDERS to or from my iPad/iPhone/iPod touch using iTunes File Sharing?

How do I copy FOLDERS to or from my iPad/iPhone/iPod touch using iTunes File Sharing?
I know how to copy files to or from using iTunes file sharing but it doesnt seem to allow copying of folders

From your PC or Mac, you can copy a folder (and it's contents) into the DropBox folder. It will then sync ans will be available in your DropBox app on the iPad.
GoodReader includes built in connectivity to DropBox, will pick up the contents and then allow you to easily copy files to other folders within it, as well as open files in other apps on your iPad.

Is it OK for someone to factory reset my iPhone w/o using iTunes and Passcode? Which is what my daughter just did a few days ago.

My daughter, who she does not know my passcode, factory reset my iPhone w/o using iTunes a few days ago and caused losing my pictures taken during our family trip. Should it be incapable of someone who does not know the passcode of my iPhone to factory reset my iPhone? Or is it a kind of error that Apple is not aware of?

It is not an error. It is the standard way of regaining access if you have forgotten the passcode.
iOS: Forgot passcode or device disabled

HT201269 I have lost my iPhone 3GS. It was backed up to my computer using iTunes. I now have a new iPhone 4 series from a friend. How can I restore the backup information for my previous phone to the new phone?

I have lost my iphone 3GS. It was backed up to my macbook pro using itunes. I now have a new iphone series 4 (china model). How can I access the backup information for my old phone and put it on my new one?

Thank you again for all of your help!! I really appreciate it!
I think I am following -- I was able to upload to my iPhoto and all photos and videos are there that is a plus! I tried to create an Event in my iPhoto and put all of my photos in that event but for some reason, now my iTunes it not recognizing that Event in my iPhoto. It is not allowing me to import just that event at the moment but I may be doing something wrong. At least all of my pics and vids are in iPhoto so that is a plus and I know they are at least saved somewhere. Just for some reason, my iTunes it not locating the event that I created with only those photos.
Thank you for letting me know about my contacts! How do I know if I have the contacts app?
Also, I had no clue that my iCloud could be backed up via cellular data! However, is this a new feature with the most updated iOS?? Unforutnatly I am like 2 iOS updates behind because I don't have enough storage on my phone. I still get the notification that my phone needs to be plugged in and connected to wifi in order to back up to the cloud :-(
How can I sync using USB? Right now when i click on the info tab for my iPhone in my iTunes this is the answer that I get -- I am a little unclear as to what it means.
Sync Contacts:
Your contacts are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone
Sync Calendars:
Your calendars are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone

HT1296 Help! I failed to back up the data on my iphone 4 16gb using iTunes Version 11.01. The error message read that the back up was corrupt. I am suppose to delete the back up. Can someone help me? I urgently need to back up the data!:\

Hi guys!
I really need help. I tried to back up the data on my iphone 4 on the iTunes version 11.01 but failed.
The error message read : the backup was corrupt or not compatible with iPhone. can anyone advise me on this,
as I urgently need to back up my phone in anticipation for my iPhone 5.
Greatly appreciated!

this usally happens when the backup you tool was from an old ios version. Two options that you can try is
1. Delete the back up by going to edit> preferences> devices & delete back up on itunes & try backing up again
2. Update the ios software of the iphone4 & then take a back up. then try restoring
Taz

I have an ipad and forgot the password. I tried to many times and it disabled on me. How do I get back into my ipad without using iTunes and without losing all my saved items.

I have an ipad 2 WiFi. I was in the hospital having surgery and forgot my password. I tried several times but couldn't get it. I ended up disabling my ipad. There are important pics n notes in there that I need. How can I get back into it without using iTunes (because I bought it second hand, off ebay) and without losing all my saved items. Please help me!

If it's disabled then it's too late to copy any content off it or to take a new backup, you will have to reset it back to factory defaults by connecting it to a computer's iTunes : Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Have you been backing up to the cloud ? If you have then after resetting it back to factory defaults you can restore to that backup : Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
If you bought it second hand then had the previous user removed their account from Settings > iCloud (and had Find My iPad enabled) on it ? If not and the iPad is on iOS 7+ then you will have to contact the previous owner to reactivate the iPad after resetting it : Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support

How do I automatically sync iPhone camera photos using iTunes?

Hey, gang! I'm confused about the "Sync Photos from iPhoto" option in iTunes. I clearly do not want to transfer *all* photos (years of accumulated digicam pictures), yet when I choose "Selected albums", iTunes gives me the following warning:
"This iPhone contains photos synced with another photo library or folder. Photos and albums on “Name of iPhone” will be replaced with photos and albums from this computer. Photos taken with “Name of iPhone” will not be affected.
Well, this is bizarre--what other library or folder could my phone have been synched with? Plus, no matter what I was using, I certainly don't want to lose those photos on the iPhone!
Of course, what I really want to know is:
"How do I use iTunes to automatically transfer the photos I've taken with the iPhone to my MacBook Pro?"
P.S. I know how to transfer photos using iPhoto, but that's laborious and I really want to transfer/back up my photos as part of my iTunes ritual.

Plus, it clearly indicates that there are photos on my iPhone that could well be deleted as a result of synching!
The only photos on your iPhone that could be deleted when syncing with iTunes are photos that were transferred from your computer to your iPhone, which is selected under the Photos tab for your iPhone sync preferences with iTunes. These photos should remain on your computer so will not be lost.
Do I really have to go through 800+ photos in my Camera Roll and laboriously determine if they have matches in my iPhoto library?
Photos in the Camera Roll are not included or touched during the iTunes sync process.
Photos transferred from your computer via the iTunes sync process are stored in the Photo Library.
The other odd thing is that there is a third album on my iPhone. It contains the very same photos as in Photo Library, but is called something else and the photos are in a different order. I am unable to delete it the way one can with a regular photo album that one has added. What's up with that?
When transferring a photo album or folder or multiple abums/folders from your computer, all photos transferred from your computer are stored in the iPhone's Photo Library. The photos in the album or albums below that were transferred from your computer include a pointer to the original photos stored in the Photo Library. This way you can view the photos in an album only be selecting the album, or all photos in all albums transferred from your computer by selecting Photo Library. The same occurs when transferring only one album or folder or multiple albums or folders from your computer.
Photos transferred from your computer via the iTunes sync process can't be deleted direct from your iPhone. Photos transferred from your computer are deleted from the iPhone the same way - via the iTunes sync process.
Photos/videos in the Camera Roll can and should be imported by your computer as with any other digital camera, which is not handled by iTunes. When there are photos/videos in the Camera Roll, the iPhone is also detected as a digital camera when connected to a computer.

HT201371 how do i un-disable my iphone 5s without using itunes

how do i un-disable my iphone 5s without using itunes

Make a Genius Bar appointment at your nearest Apple Store and have them Restore it as a new iPhone in iTunes.

I have forgotten my pass code how can I unlock my iPhone 4 without using iTunes as my iTunes does not recognise my phone

My iPhone 4 has not been working for the last 4months....I have just recently decided to give it another go and it seems to be working but I forgot my password. I would use iTunes to reset but my iTunes does not recognise my iPhone.... Is there anything that can be done

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

HT201359 If I didnt authorize the payment how do i get the money back. I do not use itunes

I didn't authorize a payment for itunes. I do not use itunes. 12.88 was taken out of my account. How do i get the money back?

First, log into your iTunes Store account and see if the purchases are reflected in the Purchase History.
http://support.apple.com/kb/HT2727
If they are and you're sure you or someone you know didn't make the purchase, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account and it will be up to your bank to handle.
Regards.

Back up iPhone to PC using iTunes

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